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All 49 Galveston hotels

Moody Gardens Hotel Spa & Convention Center

4.0 of 5 Motel   |   7 Hope Blvd., Galveston, Galveston Island, TX 77554
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Ranked #3 of 49 Hotels in Galveston
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 days ago
J M Bryan, Texas
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749 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bryan, Texas
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 5 days ago NEW

We decided to treat ourselves to a Christmas stay at Moody Gardens Hotel. Their website offered several good package deals for their holiday festivities. After reading on the website they charged extra if you checked in before 4 pm, we timed our travel to arrive right at 4:00. Our reservation included valet parking, and tickets to their dinner and magic... More 

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LJ
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Great front desk staff. Nice new furnishings. Great view from our rooms. Cracked leaking sink and rust in bathtub in first room; leaking pipe leading from sink to wall in next room. I was grateful that we were there for a convention and not a romantic weekend getaway. Mopping up bathroom floors because the newly renovated rooms aren't well maintained... More 

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MoodyGardensHotel, General Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

Dear Lezlie_PLj, I was embarrassed to see your comments and sincerely apologize for our shortcomings with your stay here in January. I cannot offer any valid reason for the condition of guest room and clearly it was not one that should have been available to rent. After a very busy holiday season we have been taking many rooms off line... More 

Austin, Texas
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 1 week ago

After Christmas, my family stayed at Moody Gardens for two nights. It was our first time staying at the hotel. We wanted to stay here so that we could visit all the Moody Garden attractions, including the special Ice Land Ice Sculpture exhibit and the other Xmas exhibits. We also were interested in visiting Schlitterbahn, which was right across the... More 

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MoodyGardensHotel, General Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

Dear Fanatix, Thank you for your very helpful posting. We love when guests post wonderful feedback and we need to take responsibility for our actions when we fall short. While we normally perform better in the Café, I found myself agreeing with you that there were times where service was not good. Your feedback on some of the buffet items... More 

Leander, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at the hotel for the last three years when I come to Galveston. The rooms are beautiful & spacious. The staff is very friendly & willing to help with any request. I would recommend to others & will be staying there again in the future.

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MoodyGardensHotel, Guest Relations Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

Dear Jami O, I am happy to hear about your continued satisfaction at Moody Gardens. We take pride in our staff and know they are always willing to go the extra mile for our guests. I'm also glad to hear you enjoyed our newly renovated rooms. We appreciate your feedback and your continued loyalty with us. Thank you for your... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I wouldn't recommend this hotel to my worst enemy. I checked in at 3:45pm and got to my room to find out my heater wasn't operating at all (it was 30 degrees outside). I called the front desk and they sent up maintenance who said he fixed the issue. We decided to head out for dinner and when we returned... More 

Was this review helpful? Yes 3
MoodyGardensHotel, General Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

Dear Ty J, I would like to sincerely apologize for the series of service lapses that impacted your visit with us earlier this month, culminating with an inappropriate encounter with one of our managers. You deserved better and I understand your feeling the way you do. Your feedback was very helpful to me and instructive. Thankfully we have very little... More 

Corpus Christi, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

From the hot Wassil and the gorgeous decorations in the lobby for Christmas, it was a great experience staying the first time at Moody Gardens. The Christmas Magic Show package included a spacious comfy room, valet parking (in and out), Christmas magic show and Festival of Lights. Only recommendation would be to let folks know how long the walk is... More 

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MoodyGardensHotel, Guest Relations Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

Dear Corpcowgirl, Thank you for the great review! I am pleased to read that you had a delightful visit at Moody Gardens over the Christmas holidays and that you enjoyed our Christmas festivities. I’ve made note of your suggestion about the duration of the Festival of Lights so we can address it for future FOL events. Your feedback is appreciated... More 

Georgetown, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

A group of 47 of us stayed at Moody Gardens for a few nights during Dickens on the Strand. It was entirely a recreational visit, and every person in the group was totally satisfied with all aspects of the hotel. The staff is welcoming and efficient, the rooms are relaxing and pleasant, and the décor of the public areas is... More 

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MoodyGardensHotel, Guest Relations Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

Dear traveler66-67, Thank you for the spectacular review! I am happy to read that you and your group had a delightful and satisfying stay at Moody Gardens during the holidays. The staff at Moody Gardens are all about providing superb service to guests! Our newly renovated rooms and attractions are definitely something to experience! We are excited to be at... More 

Houston, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Attended the gala for new year. Service and food brilliant. Slightly overpriced in my honest opinion. The food was plentiful. The bar was open and full stocked. Wait staff attentive. Age group was mature. Observed that there wasn't a verification of who were paying guests. Anyone could put on a dinner jacket and walk in. I would recommend this new... More 

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MoodyGardensHotel, Guest Relations Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

Dear Claire G, Thank you for leaving a review about your experience at our New Year’s Eve Gala. It is delightful to hear that you enjoyed yourself. In reference to verifying Gala attendees, you do bring up a good point. We do register each guest at our registration desk when the gala begins and have a uniformed officer at the... More 

Georgetown, Texas
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel many times over the years, and for families, it just keeps getting better. The hotel was renovated last year and the decor in the rooms is fabulous! The color scheme and decor is very chic beach and i thought they did a great job with it. From the beautiful turquoise colors painted on the... More 

Was this review helpful? Yes
MoodyGardensHotel, Guest Relations Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

Dear GinnyGT, Thank you so much for taking the time leave a review about your recent stay at Moody Gardens. I am thrilled that you feel we just keep getting better and that you experience the top notch customer service and experience we strive to provide to every single guest. We believe that our guests' recommendations are the highest form... More 

Galveston, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

Our leadership team needed to get away for a couple of days to plan for an upcoming event. We chose Moody Gardens as our location. Even though the weather did not cooperate for our outside team events, the hotel was very accomodating in helping us make last minute changes. We had a wonderful view of Offats Bayou from our meeting... More 

Was this review helpful? Yes
MoodyGardensHotel, General Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

Dear mryf8, Thank you for leaving feedback on your recent stay at Moody Gardens. Providing an authentic sense of welcome and anticipating our guests’ needs are two of the most important things we strive to achieve every day. We appreciate the time you took to share your experience and would love to welcome you back to Moody Gardens soon. Sincerely,... More 

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Additional Information about Moody Gardens Hotel Spa & Convention Center

Address: 7 Hope Blvd., Galveston, Galveston Island, TX 77554
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Moody Gardens Hotel Spa & Convention Center 4*
Number of rooms: 418
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Also Known As:
Moody Gardens Hotel Spa And Convention Center
Moody Gardens Hotel Hotel Galveston
Moody Gardens Motel
Moody Gardens Galveston
Moody Garden Hotel Galveston
Hotel Style:
#2 Business Hotel in Galveston
#2 Luxury Hotel in Galveston
#4 Romantic Hotel in Galveston
#5 Family Hotel in Galveston

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