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Moody Gardens Hotel Spa & Convention Center

Certificate of Excellence
4.0 of 5
Hotel website
7 Hope Blvd., Galveston, Galveston Island, TX 77554
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Moody Gardens Hotel Spa & Convention Center
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Ranked #3 of 49 Hotels in Galveston
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Juliette L Apple Valley, California
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784 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This was my third visit. The first two visits were fabulous. I'm was very excited about staying again and brought people that had never stayed before. This time, it was not as good. I was very disappointed. Some of the things that I noticed: The shower had a rusty/mildew area on the grab bar. The sheet was stained. We did... More 

Was this review helpful? Yes 1
Apple Valley, California
Senior Contributor
23 reviews 23 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A really nice stay, the lobby and restaurants were fantastic, we explored every restaurant and the lobby bar. All the staff was extremely helpful, Ordered the fruit basket and wine to be waiting for us in our room. was hugely disappointed in the fruit basket ( quite angry actually) so, save your money there... we utilized a couples spa package,... More 

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MoodyGardensHotel, Guest Relations Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

Dear Juliette L, Thank you for leaving a review about your stay at Moody Gardens. I am delighted to hear you had a great time. It is pleasing to read that you enjoyed your Couples Spa Package, Shearn’s Seafood and Prime Steaks, The Lobby Bar and Café in the Park. I am very sorry that the fruit basket did not... More 

Pinehurst, Texas
Top Contributor
96 reviews 96 reviews
35 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 1 week ago

Even though I live 2 hours from Galveston, it was 20 years since I had been to the island. I had the best opportunity to stay at MG in order to attend a conference. Staff was the best....everyone I enountered, from the main desk, gardens maintenance, to the room servers, each one took the time to ask if everyting was... More 

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MoodyGardensHotel, Guest Relations Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

Dear TOM A, I am so happy to hear that you enjoyed everything during your conference at Moody Gardens Hotel, Spa and Convention Center. Thank you so much for the nice notes and we hope to welcome you back to Moody Gardens in the near future for business or pleasure! Sincerely, Dawn Griego Guest Relations Manager More 

Las Vegas, Nevada
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

My husband and I were very disappointed by our stay here. Our room had a wet spot on the carpet, what looked like a feces stain, a dead cockroach by the windows and our sink/tub did not drain properly. We also purchased a two day couples retreat package with two day passes to the attractions at Moody Gardens. On our... More 

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MoodyGardensHotel, General Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

Dear Virgoamm, Thank you for your feedback regarding your visit and I must say that I am very disturbed to read about the condition of your room with your visit and please accept my most sincere apologies. I am looking into your feedback and, while you should not have experienced any of the shortcomings in the room, I am confident... More 

Victoria, Texas
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Let me start by stating my boyfriend and I are in our early 20s and we were worried that the hotel might dismiss us as young, and not take us seriously as guests. Boy was we wrong! We were treated with just as much respect as any other guest. We had a young man (who had a trainee badge on)... More 

Was this review helpful? Yes 1
MoodyGardensHotel, Guest Relations Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

Dear Katherine R, Happy Anniversary! Thank you for allowing us to be a part of your Anniversary getaway. I am happy to hear that we were able to make your getaway memorable. It is rewarding to hear that you were able to experience and enjoy all that staying at Moody Gardens entails. We appreciate your kind words about our staff... More 

League City, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Just returned from a wonderful weekend at the Moody Gardens Hotel. I was very impressed with this facility from the layout of our room to the countless family activities, pool and food. We only live 30 minutes away, this was a great place to unwind for a few days. Great location near Schlitterbaun and Moody Gardens.

Was this review helpful? Yes 1
MoodyGardensHotel, Guest Relations Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

Dear Lisa B, We appreciate you leaving a review about your recent stay at Moody Gardens. It is pleasing to read that you enjoyed everything about your stay. Thank you for your recommendation. We look forward to welcoming you back for your next staycation or get away. Sincerely, Dawn Griego Guest Relations Manager More 

Austin, Texas
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

The kids LOVED this hotel. They said that the breakfast was better than the Embassy Suites, and we couldn't get them out of the heated pool at 11pm. It was nice that we could walk to the pyramids and a short drive to the other area attractions. I think that the cost was equal to the value. The rooms were... More 

Was this review helpful? Yes 3
MoodyGardensHotel, Guest Relations Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

Dear D J, Thank you for taking the time to leave such a glowing review. We love welcoming children to Moody Gardens and it is rewarding to read how much your children enjoyed their stay, our heated pool, the Kids Crew activities and breakfast at Café in the Park (please let them know we are very grateful for the compliment).... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

Plenty of interesting activities for children of all ages. Even though our visit was hampere by rain, we were still able to find plenty to do inside. I especially appreciated the restaurant in the hotel that offered a nice selection of dishes at reasonable prices.

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MoodyGardensHotel, Guest Relations Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

Dear Vicki D, Thank you for leaving a review about your recent stay. It is delightful to hear that in spite of the rain you and your family were able to enjoy yourselves with all the indoor activities we have on property. Moody Gardens loves to welcome children of all ages and we are honored to help you build lasting... More 

Angleton, Texas
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The entire hotel is great! The lobby and hallways are beautiful. The room is very spacious, clean, and well decorated. Kids loved the pool and hot tub! Beautiful views from every window we looked out. Rooftop terrace was neat. The kids loved just exploring the massive hotel. The staff was friendly. This is where we will stay when in Galveston... More 

Was this review helpful? Yes
MoodyGardensHotel, Guest Relations Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

Dear char06, Thank you so much for the wonderful review. We love to welcome children to the hotel and we are delighted to hear that they enjoyed the pool, hot tub and exploring the hotel. I apologize for the issue you had with the pool towels, thank you for bringing it to our attention. It gives us the opportunity to... More 

Houston, Texas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is great for families with older kids (completed bottle feeding) but harder for families with younger kids needing to sterilize or heat up bottles (in hot water). Only microwave is down in the basement parking area which is a nuisance for any busy Mom who wanted to relax. Otherwise its good fun. Our six year old loves it.

Was this review helpful? Yes 1
MoodyGardensHotel, General Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

Dear Treseymore, Thank you for your kind feedback and I appreciated your comments regarding the microwave and the location here at the hotel. You are correct, it is located in our guest laundry room which is at the parking level, just a few feet from the main guest elevators. We have found that with the majority of our clientele, in-room... More 

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