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Moody Gardens Hotel Spa & Convention Center

Certificate of Excellence
4.0 of 5
Hotel website
7 Hope Blvd., Galveston, Galveston Island, TX 77554
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Moody Gardens Hotel Spa & Convention Center
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Ranked #4 of 49 Hotels in Galveston
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
Courtney1982 Houston, Texas
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887 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

W stayed here for 2 days during Mardi Gras. The hotel staff was very friendly and helpful. We were in the north tower overlooking the pyramids. It was a very quiet and peaceful. The rooms were spacious and clean. The price was a bit steep, but it was nice that they ran a shuttle back and forth to The Strand... More 

Was this review helpful? Yes
MoodyGardensHotel, Guest Relations Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

Dear Courtney1982, Thank you so much for choosing to stay with us during Mardi Gras! We appreciate all of the nice comments. I am glad that you enjoyed your stay! We hope to welcome you back to Moody Gardens in the not too distant future. Best Regards, Dawn Griego Guest Relations Manager More 

The Woodlands, Texas
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We just returned from a 3 night stay with our pre-teen boys. We had not visited Galveston since 2006 and decided to enjoy a family getaway here on a whim. Our MG hotel room was clean, modern and nicely furnished in shades of light blue and white. The bay view was lovely, and I thoroughly enjoyed waking up to a... More 

Was this review helpful? Yes
MoodyGardensHotel, Guest Relations Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

Dear stacey b, Thank you for leaving such a wonderful review about your recent stay at Moody Gardens. I am delighted to hear that you enjoyed your stay with us! I am so happy to hear that your children had a great time! The hotel loves to welcome children and I am glad that they enjoyed the pool and Kids... More 

3 of 5 stars Reviewed 4 days ago NEW

Friendly staff and overall a good experience. We were given the run around when asked about purchasing the 2 day passes. I was told over the phone while booking, that we could buy them as soon as we checked in. They couldn't do that for us because the person they needed to do transaction wasn't there. Seems to me that... More 

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Houston, Texas
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

If they didn't falsely advertise access to a "beach" I would rate this hotel a 5 stars. If you re expecting to spend time on a beach, this is not the hotel for you. Also, if you don't like a place with lots and lots of children running around, this is not the place for you. Otherwise, it is an... More 

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Austin, Texas
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at Moody Gardens for three nights. We purchased a two day value pass, which gave us access to most of the attractions at Moody Gardens. For me, I thought that the property was fine - a bit neglected and/or run down in places, but the rooms were nice enough and the food available on property was good. Service... More 

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Austin, Texas
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We just got home from spending three nights here. I had been really looking forward to this getaway weekend and was surprised at how underwhelmed I was. My husband and I were there with my daughter and her best friend, so two adults and two thirteen year olds. The kids had been really looking forward to Palm Beach, the resorts... More 

Was this review helpful? Yes 1
Cypress, Texas
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

We purchased the stay and play with the 2 day passes to all attractions. We arrived at 10am to start playing and the staff was very nice and helpful. They gave us our passes and the valet parked our car so we could head to the pyramids. Check in was supposed to be at 4 but they called us around... More 

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MoodyGardensHotel, Guest Relations Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

Dear Rochelle R, Thank you so much for taking the time to share your experience with us. I am disappointed to hear about the delays you experienced while waiting on your car, please accept my apologies on behalf of all of us here at Moody Gardens. Thank you for all of wonderful comments. I am delighted that you and your... More 

Canyon
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My husband attended a conference at the convention center so we took the kids for a little vacation. The hotel is very clean and the staff was very helpful getting our bags to the room, quick and courteous bringing extra towels to the room when we needed them, and friendly when we had questions. There was a large, cool pool... More 

Was this review helpful? Yes 1
MoodyGardensHotel, Guest Relations Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

Dear HugYourMomma, I am so glad that you enjoyed your stay with us for your conference. Thank you for the nice comments about our staff, pool and complimentary Kids Crew activities. We do have Schlitterbahn packages that include the room and tickets to Schlitterbahn as well as a package that includes your room and 2 day passes to the Moody... More 

Austin, Texas
Level Contributor
139 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 stars Reviewed 1 week ago

The first time we stayed we had horrible service, no housekeeping either day, hard to communicate with the staff, and we feel in part it was because we booked through a 3rd party service....maybe, maybe not. After our stay I was sent a survey by email which I filled out and let them know about the non-existent housekeeping and a... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago

After attending a conference, we booked 2 extra nights at Moody to enjoy the facilities with our infant son. We planned on having a peasant afternoon by the pool, but there's very few umbrellas available and no other source of shade. So we sat at one of the cabanas by the pool for rent ($50/hour--offensively overpriced like everything at the... More 

Was this review helpful? Yes 4
MoodyGardensHotel, General Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

Dear Stefanielsabel, Please accept my most sincere apologies for the manner in which you were treated during your stay with us. Clearly we could have been more accommodating and I can see how it made for an unfavorable impression. I will visit with our security team and review your comments with them. Overall, however we are the most family-friendly resort... More 

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