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Four Points by Sheraton Galveston

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2300 Seawall Blvd, I-45 South Between 23 & 24 Street, Galveston, Galveston Island, TX 77550
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Four Points by Sheraton Galveston
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Four Points by Sheraton Galveston
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328 reviews from our community

Traveler rating
    90
    107
    74
    28
    29
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142
94
11
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Great stay! Great staff not so great breakfast but it did the trick. Beds were amazing felt like heaven wish i could of took it home. I asked for restaurants and Evelyn was very helpful, she recommended a great oyster bar.

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Dallas, Texas
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

Many of the reviews mentioned no hot water. We stayed on the 5th floor...plenty of hot water...quiet room...comfy beds. Great room for the money. The location is also great. The reason for the lower rating is this.....poor service by the front desk and lousy parking. The hotel business usually one that thrives on customer service. This location lacks that quality.

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Los Angeles, California
Top Contributor
89 reviews 89 reviews
8 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 1 week ago

If you're looking for a comfortable, clean, place to stay near the water this is a good choice. Would I stay here again? Yes, I would if it's just a quick overnight stay like this last trip. This is not a good choice for a lengthy stay. It's a shame too because it's in a really great area. When you... More 

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Erinn A, General Manager at Four Points by Sheraton Galveston, responded to this review

Dear lowbuxlux, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Erinn Asher General Manager More 

Fredericksburg, Texas
Top Contributor
96 reviews 96 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location, right across from the Seawall, and next door to Galvez. Wonderful Happy Hour, with Will the bartender. He was most helpful with restaurant and shopping tips and directions...and his suggestions turned out to be great. Miller's restaurant, the Galvez Bar & Grill and the Pleasure Pier are all walking distance. And for fast food, Wendy's is right next... More 

Was this review helpful? Yes 1
Erinn A, General Manager at Four Points by Sheraton Galveston, responded to this review

Dear FredrickBurg, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Erinn Asher General Manager More 

Oxford, United Kingdom
Top Contributor
78 reviews 78 reviews
19 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have quite a lot to say about this place in order to give it a fair review. I stayed here 2 weeks ago whilst on a solo road trip around Texas. This hotel is in a great location - right on the sea front, near the pleasure pier and several restaurants. Lots of free parking. Check in was quick... More 

Was this review helpful? Yes 1
Erinn A, General Manager at Four Points by Sheraton Galveston, responded to this review

Dear Cleoface, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Erinn Asher General Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We were in town for a conference. By chance there was major festival taking place. The hotel is in a strategic location. It's within walking distance of Pleasure Pier. Also there are several restaurants within walking distance. The staff was friendly and courteous. Also there's a nice bar that carriers top shelf spirits. If you want to walk or run... More 

Was this review helpful? Yes 1
Erinn A, General Manager at Four Points by Sheraton Galveston, responded to this review

Dear Madisohn N, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Erinn Asher General Manager More 

Neosho
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We got a room with 2 queen size beds, this was a great room till we got ready for bed and these flood lights were shining in our room, the clerk came up and fixed the curtain and gave us a comp breakfast

Was this review helpful? Yes 1
Conroe, Texas
Top Contributor
55 reviews 55 reviews
13 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our stay at this hotel was brief it was only one night due to a fire. We arrived a little early on a Sunday afternoon and allowed to check in early with no problems. The hotel was nice and clean. The staff were friendly and helpful. We were given room 214 on the second floor. The elevators worked great and... More 

Was this review helpful? Yes 1
Seattle, Washington
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 11, 2015

We reserved a room at 4 Points Sheraton in Galveston for 2 nights before our cruise. The room was reserved over a month before we were to arrive on the Sheraton website. When we arrived we were given the handicap access room because they had no other rooms!! Every time some took a shower the whole floor of the bathroom... More 

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Erinn A, General Manager at Four Points by Sheraton Galveston, responded to this review

Dear John D, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to... More 

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Dallas, Georgia
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 6, 2015

The room was awesome, very clean, the bed comfortable and so close to the beach! I was there when it was raining, but the front desk guy told me some great places to eat and things to do so we were still happy. The only thing that I was disappointed about was the house keeping woke us up at 9am!

Was this review helpful? Yes 1
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