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Four Points by Sheraton Galveston

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2300 Seawall Blvd, I-45 South Between 23 & 24 Street, Galveston, Galveston Island, TX 77550
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1 room 1 guest
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Four Points by Sheraton Galveston
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387 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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spring, tx
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

i have all positive things to say about this hotel with only one negative. the hotel is still like new, the rooms are clean and well kept. the location is great, just across from the pleasure pier and two popular restaurants. also murdocks is right there for all those beach and souv. needs. the staff were all extremely nice and... More 

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Texas
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We thoroughly enjoyed our stay at this hotel this weekend. The location can't be beat. As a hotel guest, parking onsite, you'll have no need to drive to Pleasure Pier, Murdoch's or the beach. You can see the ocean partially from the pool, and the workout facility has great 2nd floor views of the water. Manager Sam Khan was visible... More 

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Erinn A, Assistant General Manager at Four Points by Sheraton Galveston, responded to this review

I am sorry that we did not meet or exceed your expectations, we are currently in the processes of making some major upgrades. As you are one of our valued guests, I wish you would have called to the desk, so we could have had the opportunity to make your stay perfect. My email address is dan.williams@fourpointsgalveston.com. I would really... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed from 08/21 to 08/23 and while we can honestly say the service was great and all staff members were very accommodating, this hotel is extremely dirty on the inside. It isn't extremely run down, just dirty. From cover lets to bathroom to carpet in hallways. Dirty dirty dirty dirty.? Awesome view from room window but hand prints from multiple... More 

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Cookeville, Tennessee
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great location right on the beach. We were able to walk to Pleasure Pier and other locations. The room was ok. If you want an ocean view get a pool view room. We had a problem with the blinds when we checked in but the management were quick to replace it. We didn't get the breakfast so I can't comment... More 

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1 review
4 of 5 stars Reviewed 1 week ago

The reason why i stay at this hotel is because it is so close to pleasure pier. The last time i stayed was about a year ago. I have heard and witnessed many complaints about this hotel but the location is awesome, it is in a great spot. There seems to be a new guy working there named samuel i... More 

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Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked a room at the Four Points in Galveston on the SeaWall, across the street from Pleasure Pier. It was a last minute booking so I didn't expect much from the hotel. To my surprise, the rooms were nice and the beds were super comfortable. I usually tend to stay at 4 star hotels but that weekend, there were... More 

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Texas
Level Contributor
58 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel was priced like the higher end hotels yet it had no amenities like the higher end hotels, was dirty, and had roaches. Our view from the room window was a very close purple wall. The carpet in the halls was visibly filthy and we were greeted with a big roach in the shower when we first went into... More 

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We stayed 3 nights in this hotel during an extended weekend getaway to Galveston. Hotel sits across from the beach and is within walking distance to Pleasure pier and Bubba Gumps. Check in process was easy and front desk personnel were nice, our room was available before the 4 pm check in. The housekeeping could have been better. The base... More 

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Tyler, Texas
1 review
3 of 5 stars Reviewed 2 weeks ago

I've stayed here twice and the property and the rooms are okay for the price. The rooms are clean the pool is okay. The elevators are a bit slow for our taste. The only major problem we had was that when we went to check in on 8/14 is that morning (we arrived at about 11:00 am) we were told... More 

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Highlands Ranch, Colorado
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Chose this location based on the Sheraton name BIG mistake! This is NOT a Sheraton property but rather a franchise and it shows the minute you walk into the building! The carpet is nasty, so dirty it just makes you feel dirty being in it. Then you open your door to the room and the carpet in the room is... More 

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