We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Four Points by Sheraton Galveston

GreenLeadersSilver level
Hotel website
Hotel deals
2300 Seawall Blvd, I-45 South Between 23 & 24 Street, Galveston, Galveston Island, TX 77550
Special Offer
Book Early and Save
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
What travelers say:
Very clean
(3)
Four Points by Sheraton Galveston
Professional photos View all
Browse nearby
Four Points by Sheraton Galveston
Write a Review

320 reviews from our community

Traveler rating
    86
    106
    71
    28
    29
See reviews for
140
93
10
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (320)
  • Mar-May only
    (76)
  • Jun-Aug only
    (113)
  • Sep-Nov only
    (76)
  • Dec-Feb only
    (55)
All months
Seattle, Washington
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

We reserved a room at 4 Points Sheraton in Galveston for 2 nights before our cruise. The room was reserved over a month before we were to arrive on the Sheraton website. When we arrived we were given the handicap access room because they had no other rooms!! Every time some took a shower the whole floor of the bathroom... More 

Was this review helpful? Yes
Erinn A, General Manager at Four Points by Sheraton Galveston, responded to this review

Dear John D, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to... More 

Dallas, Georgia
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The room was awesome, very clean, the bed comfortable and so close to the beach! I was there when it was raining, but the front desk guy told me some great places to eat and things to do so we were still happy. The only thing that I was disappointed about was the house keeping woke us up at 9am!

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 weeks ago

Overall our stay was trouble free. We board Carnival all the time and decided that we would stay the night in Galveston the night before. We are sure glad we did! Double queen was spacious and perfect for a family of four. Special "Thank You" to Reyna who also happened to check us in and out. Before boarding our ship... More 

Was this review helpful? Yes
Erinn A, General Manager at Four Points by Sheraton Galveston, responded to this review

Dear Angel A, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Erinn Asher General Manager More 

NYC
Contributor
13 reviews 13 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The staff was friendly, parking was ok, the lobby, elevators, and hallways were so humid and damp and uncomfortable. The location was nice because we were close to the boardwalk carnival and many restaurants. The rooms were generalized and were not special in any way. We did have a nice view of the Gulf from our room which was nice.... More 

Was this review helpful? Yes
Erinn A, General Manager at Four Points by Sheraton Galveston, responded to this review

Dear Aynge, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Erinn Asher General Manager More 

Fresno, California
1 review
5 of 5 stars Reviewed 3 weeks ago

I really enjoy my stay here. The Hotel is small but the workers are very friendly and welcoming. Aubrey was nice, he helped me with local things to do and even printed me a coupon book for my upcoming trip to San Antonio. Will the bartender was awesome too. He really enjoys his job. I wish more hotels were like... More 

Was this review helpful? Yes
Erinn A, General Manager at Four Points by Sheraton Galveston, responded to this review

Dear Brody J, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Erinn Asher General Manager More 

Longview, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

i am fuming right now!!DO NOT STAY AT THIS HOTEL! We stayed 2 nights and they charges us for 3! Linens had black hair all over- we are all blondes. room was filthy. supp. 2B ocean view, was brick wall

Was this review helpful? Yes 1
Erinn A, General Manager at Four Points by Sheraton Galveston, responded to this review

Dear Carolyn W., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to... More 

Jaipur, India
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Truth be told, the physical property leaves several things to be desired. Opportunities for improvement include an HVAC overhaul, improvement to the breakfast lineup, and an attention to detail in housekeeping (particularly maintenance). Having said all that, I'm well versed in 4 and 5 start hotels all over the world, and I was truly touched by the care and commitment... More 

Was this review helpful? Yes
Erinn A, General Manager at Four Points by Sheraton Galveston, responded to this review

Dear Rahuliyer, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Erinn Asher General Manager More 

Arkansas
Contributor
19 reviews 19 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My sons & I visited this hotel for our spring break. PERFECT location ! Right across the street from beach & Pleasure Pier ! Close to restaurants & shops. Staff is OK. Comfy beds. You might want to ASK ahead of time if you want fresh towels or your room cleaned during a 4 night stay, because they didn't touch... More 

Was this review helpful? Yes
Erinn A, General Manager at Four Points by Sheraton Galveston, responded to this review

Dear Pattihaddi, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Erinn Asher General Manager More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The front desk staff was not very happy to be there and you knew it by how rude they were. Also, do not waste your money on the breakfast. Mc D' two bocks away would have tasted better and probably been hot. 12.00 for 3 worth of quality. The pool is not heated and forget about WiFi unless you want... More 

Was this review helpful? Yes 1
Erinn A, General Manager at Four Points by Sheraton Galveston, responded to this review

Dear Dezta, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Erinn Asher General Manager More 

1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Frankly, I do want to be as fair as I could possibly be with this review. My wife, daughter, and some friends arrived yhere on the 28 of February, a bit late I must say. When our daughter try to open the sofa-bed, which was a couch, it does appear that the hotel management, went to the local dump and... More 

Was this review helpful? Yes 6
Erinn A, General Manager at Four Points by Sheraton Galveston, responded to this review

Dear Travelerfromgraham, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Questions? Get answers from hotel staff and past guests. Ask a question

436 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (93)
Viewed
View from room (20)
Viewed
Hotel & grounds (14)
Viewed
Room/suite (19)
Viewed
Pool/beach area (4)
Viewed
Dining (1)
Viewed
Bathroom (8)
Viewed
Other (27)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (323)
Viewed
Amenities (21)
Viewed
Beach (23)
Viewed
Jr. Suite (47)
Viewed
King Guest Room (50)
Viewed
King Suite Bedroom (50)
Viewed
Pool (27)
Viewed
Queen Guest Room (39)
Viewed
Restaurants and Bars (12)
Viewed
The Hotel (54)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (3)
Viewed
Dining (3)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (2)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question