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All 49 Galveston hotels

Four Points by Sheraton Galveston

3.0 of 5 Hotel   |   2300 Seawall Blvd, I-45 South Between 23 & 24 Street, Galveston, Galveston Island, TX 77550
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59%
Ranked #25 of 49 hotels in Galveston
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed 5 days ago
Rob D Mineola, New York
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268 people have reviewed this hotel

Traveler rating
    68
    90
    61
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See reviews for
123
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
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English first
Houston, Texas, United States
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I am posting this to help consumers because I do not want what happened to me to happen to anyone else and ruin their Labor Day holiday. I booked and I paid for a room at Four Points by Sheraton Galveston, Texas for one night through Hotels.com. The contract stated it was non-refundable. I tried to cancel my room reservation... More

Was this review helpful? Yes 3
Steven T, General Manager at Four Points by Sheraton Galveston, responded to this review

Hello Margarita C, If at all possible, can you please reach out to me at the hotel to discuss the problems you mentioned and for us to gather more details. I can be reached anytime at 409-974-4796. Thanks, Steven T. General Manager More

Mineola, New York
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is in a good location, across from Pleasure Pier. The staff was friendly and helpful and our room came with free internet access. The wifi was excellent with many access points throughout the hotel. The problem with the wifi was network security. Our room and lobby network connection never required a user name or password. I mentioned the... More

Was this review helpful? Yes
Steven T, General Manager at Four Points by Sheraton Galveston, responded to this review

Hello Rob, We're glad you had a great stay with us! We hope that when your travel plans take you back to Galveston that you stay with us again. Thanks, Steven T. General Manager More

Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

There is really nothing special at this hotel and I think it is overpriced. Although I did not pay because I have points to use, the standard bedroom starts @ $219 (peak season). I overheard somebody trying to book a room that same day for $135. I think that is still steep for a one night at that hotel. Some... More

Was this review helpful? Yes
Steven T, General Manager at Four Points by Sheraton Galveston, responded to this review

Hello Epang65, Thank you for taking the time to let us know about your recent stay with us. The rooms with a balcony are available for any guest to purchase. I'm glad you had a great stay and hope when your travels take you back to Galveston that you choose to stay with us again. Thank you, Steven T. General... More

Austin, Texas
Top Contributor
92 reviews 92 reviews
29 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was my second consecutive August to stay at this hotel. It's a quick 4 hour trip from home, I can bring my kids, and redeem SPG points for the stay. This hotel looks the same as last year. Bear in mind, this is not a resort. It is a low end Sheraton on a Texas beach. If you go... More

Was this review helpful? Yes
Steven T, General Manager at Four Points by Sheraton Galveston, responded to this review

Hello w0rktraveler2012, Thank you for taking the time to review your recent stay with us. We appreciate your honest feedback and I will share your concerns about the front desk to our Front Desk Manager to make sure service to stepped up, and all staff know our standards. I do personally apologize for the lack of service you received during... More

Austin, tx
1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

I can't comment on anything except service, since their housekeeping is still "checking the rooms, to be sure they are clean" even though the check in time was 30 minutes ago. So far I am NOT impressed with this hotel, hopefully it gets better once we finally get a room.

Was this review helpful? Yes
Steven T, General Manager at Four Points by Sheraton Galveston, responded to this review

Hello SLK8526, Unfortunately at peak times this can happen from time to time. I apologize for your wait, and hope the rest of your stay was memorable and enjoyable. Thank you, Steven T. General Manager More

Bryant, Arkansas
Top Contributor
76 reviews 76 reviews
28 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My first impression was not good.I arrived after a 8 hour drive and asked to if they had our room available.It was a little before the time for check in.The guest in line before me got a room right away without having a reservation.Now I had booked and payed for my room 6 months in advanced so when the clerk... More

Was this review helpful? Yes 1
Steven T, Guest Relations Manager at Four Points by Sheraton Galveston, responded to this review

Hello ColesDad1, Thank you for taking the time to let us know about your recent stay with us. I apologize for the issues you encountered with the front desk. I'll let our front desk manager know about this to ensure something like this doesn't happen again. Thanks, Tyler Assistant General Manager More

Fort Worth, Texas
2 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for three days and was very satisfied with my choice. There were 3 adults and 1 kid so being right across from the beach and half a block from pleasure pier was perfect. Parking can add up if you have to pay so being able to walk everywhere was a plus. There isn't a WOW factor to the... More

Was this review helpful? Yes
Steven T, Guest Relations Manager at Four Points by Sheraton Galveston, responded to this review

Hello Kevin B, We're glad you had a great stay with us! We hope that when your travel plans take you back to Galveston that you stay with us again. Thank you, Tyler Assistant General Manager More

Austin
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I recently stayed at four points in Galveston with my family, we did not have any troubles with the hotel, very friendly. On our stay I found 1 bug in my bed & flushed it done the toilet not thinking anything of it & as well did my sister. We only stayed for the weekend but after 2 nights in... More

Was this review helpful? Yes 2
Steven T, General Manager at Four Points by Sheraton Galveston, responded to this review

Hi Friendlyduty, Thank you for choosing our hotel during your most recent stay in Galveston Island. We really do appreciate your business. If at all possible, can you please reach out to me at the hotel to discuss the problems you mentioned and for us to gather more details. I can be reached anytime at 409-974-4796. Thank you again for... More

Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

The Four Points Sheraton is on the seawall not far from Pleasure Pier. It is clean and comfortable, and all the employees I encountered were very cordial and helpful. Very quiet at night. Free wifi in the rooms. I will stay here again. Within walking distance to great restaurants and beach fun.

Was this review helpful? Yes
Steven T, Guest Relations Manager at Four Points by Sheraton Galveston, responded to this review

Hello Kim M., Thank you for the great comments about your stay with us. My team and I appreciate such positive feedback. We look forward to seeing you again on your next visit down to Galveston Island. Thanks, Tyler Assistant General Manager More

The Woodlands, Texas
Top Contributor
61 reviews 61 reviews
4 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a good location on the seawall. The hotel is newer so its modern and clean. We got a suite and the room was huge. We were impressed with what we got for the value. It was quiet and the staff was welcoming. Would stay here again.

Was this review helpful? Yes
Steven T, Guest Relations Manager at Four Points by Sheraton Galveston, responded to this review

Hello Oxendiner, Thank you for your very kind comments about your recent stay with us! My team and I appreciate such positive feedback especially from experienced reviewers. I hope when your travels return you to Galveston, you’ll consider being our guest again. Thank you, Tyler Assistant General Manager More

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Additional Information about Four Points by Sheraton Galveston

Address: 2300 Seawall Blvd, I-45 South Between 23 & 24 Street, Galveston, Galveston Island, TX 77550
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Galveston 3*
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Also Known As:
4 Points By Sheraton Galveston
Four Points By Sheraton Galveston Hotel Galveston

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style
#2 Green Hotel in Galveston #12 On the Beach Hotel in Galveston
Hotel Class
Official Description (provided by the hotel)
Overlooking the Gulf of Mexico, Four Points by Sheraton Galveston is near the beach and Pleasure Pier, Schlitterbahn Waterpark, Moody Gardens, Strand Historic District, and Grand 1894 Opera House ... more   less 
Number of rooms
118

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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