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All 49 Galveston hotels

Four Points by Sheraton Galveston

3.0 of 5 Hotel   |   2300 Seawall Blvd, I-45 South Between 23 & 24 Street, Galveston, Galveston Island, TX 77550
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59%
Ranked #25 of 49 hotels in Galveston
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed 2 weeks ago
momofkkidsSanDiego san diego
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250 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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English first
Atlanta, Georgia
1 review
2 of 5 stars Reviewed 4 days ago NEW

We chose this hotel for a family reunion in Galveston. The room features that we chose from the website wound up not existing at the hotel. I had booked a suite with a pullout that would accommodate our 9 y/o son, and provide a living room for family gatherings, and a balcony. This facility doesn't have this room. We got... More

Was this review helpful? Yes
Steven T, Guest Relations Manager at Four Points by Sheraton Galveston, responded to this review

Dear K8HnCrew, Thank you so much for sharing your feedback with us in regards to your stay here at the Four Points. I sincerely apologize for the service issues you encountered in the restaurant. I will share your feedback with our food and beverage manager to make sure these issues are taken care of. I'll also pass along the great... More

Fort Worth, Texas
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We arrived at 4PM on a family vacation, with 4 rooms booked together. 3 of the rooms were ready, but ours wasn't. So we waited. For two hours we waited, with our luggage in the hallway outside our room, for the first hour no one came to the room to do any work. It wasn't until we complained again that... More

Was this review helpful? Yes
Steven T, Guest Relations Manager at Four Points by Sheraton Galveston, responded to this review

Hi aerainier, Thank you for staying with us during your most recent trip to Galveston Island. We really do appreciate the feedback. I am sorry to hear about your incidents and services received during your stay. Please know that we are working hard to ensure everyone has a 100% worry free stay at our hotel. I do apologize again deeply... More

Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

we checked in during our check in time, they booked us in a tiny room on the first floor right beside the pool, with two toddlers this was horrible with the noise since the kids could not go to sleep!!! I asked to be moved away from the pool due to my children not being able to sleep and they... More

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Steven T, General Manager at Four Points by Sheraton Galveston, responded to this review

Hi Samantha S, Thank you for choosing our hotel during your recent trip to Galveston Island. I do personally apologize for the lack of service you received during your stay. Please know that we are working hard in housekeeping to eliminate this problem from occurring. Also, know that we have taken the appropriate matters into hand regarding the a/c unit,... More

san diego
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location was good and the rooms were clean. We stayed there before and after an RC cruise out of Galveston. Ate at the cafe one of the mornings we were there and the food was not good and was over priced and the service was very slow. Overall I would say its an average place to stay, but have... More

Was this review helpful? Yes 1
Steven T, General Manager at Four Points by Sheraton Galveston, responded to this review

Hi momofkkidsSanDiego, Thank you for choosing us during your cruise out of Galveston Island. I am disappointed to read your comments and hope to know I will personally be working with our restaurant team to make any changes. I do hope that on your next cruise we will see you again. Regards, Steven T More

Houston
1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

This is a $125 a night a hotel anywhere else in the US, but because its on Galveston they charge $300+ a night on weekends. The room itself is fine, but you can hear everything going on around you and down the hall. The curtains do not block out much light at all and there are bright floodlights that light... More

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Steven T, General Manager at Four Points by Sheraton Galveston, responded to this review

Hi Shoeless00, Thank you for your recent stay at our property on Galveston Island. We really do appreciate your business and feedback. I will make sure to personally go check the blinds in your room as well as the air conditioning unit. Again, thank you for staying with us and we hope to see you again soon. Regards, Steven T More

Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Galveston observations 5 star location - 3 star hotel The location can't be beat but the hotel could be better. My husband and I just spent 2 days here over the fourth of July holiday. We booked far enough in advance that they didn't price gouge us too much however I heard what others were paying and for that price... More

Was this review helpful? Yes 1
Steven T, General Manager at Four Points by Sheraton Galveston, responded to this review

Hi donna_tx52, Thank you for recently staying at the Four Points in Galveston. We really do appreciate your feedback and business. I do apologize for any inconveniences you had during your stay but am glad to hear about the positives. Thank you again for your business and hope you have a great rest of summer. Regards, Steven T More

Senior Contributor
22 reviews 22 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our family stay was great. Our room was nice and cool, clean and staff was great. Enjoyed that we were smack in the middle of everything. We had long walks in the evening. My daughter loved the pool. Pillows were the softes I've ever sleep on. My husband loved the price just other then an extra $45 was charged on... More

Was this review helpful? Yes 1
Steven T, Guest Relations Manager at Four Points by Sheraton Galveston, responded to this review

Dear Amie R., Thank you so much for your very kind comments about your recent stay! My team and I appreciate such positive feedback especially from experienced reviewers. I hope that if your travels return you to Galveston Island, you’ll consider being our guest again. Thanks, Tyler More

Houston, Texas
1 review
1 of 5 stars Reviewed 4 weeks ago

We were planning on staying for three days and two nights in April 2014. When we checked in, we were upgraded to one of the suites . The first thing we noticed when we walked in the room was the smell. Musty and stale. However, it was late and our children were tired. We opened the sofa bed so that... More

Was this review helpful? Yes
Steven T, Guest Relations Manager at Four Points by Sheraton Galveston, responded to this review

Dear Chuck D., Thank you very much for sharing feedback about your recent stay with us here at the Four Points in Galveston. We appreciate your honest feedback and I will share your concerns about your experience with our team members in housekeeping to ensure we are inspecting rooms thoroughly. It is only through constructive feedback, such as yours, that... More

El Paso, Texas, United States
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice and quiet hotel. Big rooms. Comfy beds. I like the free parking and the lot was big. If you stay on the higher floors the view of the ocean is beautiful. Small swimming pool but very nice and lots of chairs around pool. I will stay here again.

Was this review helpful? Yes
Steven T, Guest Relations Manager at Four Points by Sheraton Galveston, responded to this review

Dear SilverRose706, Thank you for your very kind comments about your recent stay with us! My team and I appreciate such positive feedback especially from experienced reviewers. I hope that if your travels return you to Galveston, you’ll consider being our guest again. Thanks, Tyler More

beverly hills mMichigan, USA
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 22, 2014

My husband and I were originally scheduled to stay at red roof in, well there was cockroaches there. We moved to this hotel it looked nice and a great value. This hotel is awesome. Very clean, super friendly staff (Aubrey is awesome) good food just a great stay and great value. You are right across from pleasure pier. You can... More

Was this review helpful? Yes 1
Steven T, Guest Relations Manager at Four Points by Sheraton Galveston, responded to this review

Dear Ashley31297, It was a pleasure reading your recent feedback about your stay with us! If your travels return you to Galveston Island, I hope you will consider visiting with us again. Thanks, Tyler More

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Additional Information about Four Points by Sheraton Galveston

Address: 2300 Seawall Blvd, I-45 South Between 23 & 24 Street, Galveston, Galveston Island, TX 77550
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Galveston 3*
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Also Known As:
4 Points By Sheraton Galveston
Four Points By Sheraton Galveston Hotel Galveston

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Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style
#2 Green Hotel in Galveston #12 On the Beach Hotel in Galveston #25 Top resorts Hotel in Galveston
Hotel Class
Official Description (provided by the hotel)
Overlooking the Gulf of Mexico, Four Points by Sheraton Galveston is near the beach and Schlitterbahn Waterpark, Moody Gardens, Strand Historic District, and Grand 1894 Opera House ... more   less 
Number of rooms
118

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