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Four Points by Sheraton Galveston

3.0 of 5 2300 Seawall Blvd, I-45 South Between 23 & 24 Street, Galveston, Galveston Island, TX 77550
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Four Points by Sheraton Galveston
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Four Points by Sheraton Galveston
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287 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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houston
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Booked 2 nights through a third party hotel booking site. I got a sweet price on one night and was offered to buy another night at the same price, so I did. I confirmed that I indeed had 2 nights paid for in advance and with the front desk during initial check in so that I would not have to... More

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Erinn A, General Manager at Four Points by Sheraton Galveston, responded to this review

I would like to sincerely apologize for the error on the part of our staff in charging your credit card. While it is no excuse, we do have several new members of our desk staff that are being trained and will most definitely use this as a training tool.. I have addressed the issue of things being removed from your... More

Bessemer, Alabama
Top Contributor
55 reviews 55 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel sits across from the beach with great views out your window. Has a great lobby area. The rooms are narrow but have a larger space by the large window. The staff were friendly and helpful. The beds were wonderful! The bathroom was small but well equipped. The only problem there was getting cold water out of the faucet... More

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Stockholm
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed October 16, 2014

I was expecting a little bit higher standard actually. The hotel seems like it was remodeled fairly recently, but already it's a bit run down, at least our room was. Cleanliness was so-so, the refrigerator was kinda dodgy inside, and the sheets in one of the beds were stained. The beds were very comfy though, we slept very well here.... More

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Steven T, General Manager at Four Points by Sheraton Galveston, responded to this review

El_Jefe_Sthlm, Thank you for your honest feedback regarding your stay with us. Please know that our maintenance team is working hard during the off-season to touch up each room after the usual wear and tear they encounter during the summer. We hope when your travel plans take you back to Galveston Island you choose to stay with us again. Thanks... More

Las Vegas, Nevada
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 15, 2014

After deciding to spend a few days in Galveston prior to a cruise, I needed a room and found this one. I had certain expectations from a Sheraton and I was not disappointed. It is not a fancy place but is clean, staff is friendly, the room was more than adequate and the location is amazing. I was right on... More

Was this review helpful? Yes 1
Steven T, General Manager at Four Points by Sheraton Galveston, responded to this review

Rhodabow, We really do appreciate the kind comments and staff recognition as we are thrilled you enjoyed your stay. Thank you again and we hope to see you soon. All the Best, John H. General Manager More

Dallas, Texas
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 14, 2014

Great place to stay before a cruise. We had a great bar tender Bill who was lots of fun and very personable. Room was clean and spacious. And they allow us to leave our vehicle they for the week. The hotel is right on the Seawall and across from Pleasure Pier.

Was this review helpful? Yes
Steven T, General Manager at Four Points by Sheraton Galveston, responded to this review

Terry H, Thank you for staying with us! We're lucky to have Bill on our staff, and I'll make sure we relay the message to him. We look forward to seeing you again. Thank you, John H. General Manager More

Dallas, Texas
Senior Contributor
25 reviews 25 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 12, 2014

This is the second time we have stayed here now. When we go to Galveston we enjoy the seawall area and all that it has to offer. Large comfortable rooms with bedding that is on par with much pricier Hotel chains. The in room ammenities are very nice and are of quality. They offer a bar with your standard offerings,... More

Was this review helpful? Yes
Steven T, General Manager at Four Points by Sheraton Galveston, responded to this review

Adam c, We're glad you choose to stay with us as your home away from home! We look forward to seeing you again soon. Thank you, John H. General Manager More

Contributor
14 reviews 14 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 11, 2014

Nice rooms, comfortable beds, perfect location. The hotel is located right across from the ocean and right across from Pleasure Pier. Plus if you are going on a cruise like we did, the port is only 4 blocks away. The hotel allows you to park at the hotel for free and cab fair is approx $12 each way (we had... More

Was this review helpful? Yes 1
Steven T, General Manager at Four Points by Sheraton Galveston, responded to this review

JJG72, We're glad you had a great stay with us! We hope you choose us again when your travel plans take you to Galveston Island. Thank you, John H. General Manager More

Drexel Hill, Pennsylvania
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 11, 2014

Had always wanted to see Galveston, and travelling home from a trip out west that included Big Bend NP, Galveston seemed doable. Drove from the Hill Country, and opted for a route that did not involve I 10 through Houston. Mistake-added time and frustration to the drive, but, finally arrived, and drove the Seawall in Galveston. Decided to try the... More

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Steven T, General Manager at Four Points by Sheraton Galveston, responded to this review

Auntbear, We're glad you enjoyed your stay here with us! We look forward to seeing you again when your travel plans take you back to Galveston Island. Thanks, John H. General Manager More

Fate, Texas
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 8, 2014

My husband and I spent 2 days in Galveston at this hotel. Wish we could have stayed longer:) First time to Galveston. . . Hotel was great!!! It was clean, comfortable and very accommodating. Plus it was located a block from Pleasure Pier. Evelyn, at the front desk was so amazing!! She recommended great restaurants for breakfast one day and... More

Was this review helpful? Yes
Steven T, General Manager at Four Points by Sheraton Galveston, responded to this review

Ohclipper, We're glad you had a great stay with us! Thank for the kind comments about Evelyn, I'll be sure to relay the message to her. Thank you, John H. General Manager More

San Antonio, Texas
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 7, 2014

My wife and I recently enjoyed a short trip to Galveston and we stayed in this very comfortable hotel located right on Seawall Avenue and surrounded by good restaurants and shopping areas. One afternoon we decided to get to know the area and took a walk on the streets right behind the hotel. We came across a lot of beautiful... More

Was this review helpful? Yes 2
Steven T, General Manager at Four Points by Sheraton Galveston, responded to this review

Sanfer467, We're glad you had a great stay! We hope you choose us again when your travel plans take you back to Galveston Island. Thank you, John H. General Manager More

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Additional Information about Four Points by Sheraton Galveston

Address: 2300 Seawall Blvd, I-45 South Between 23 & 24 Street, Galveston, Galveston Island, TX 77550
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Galveston 3*
Number of rooms: 118
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Also Known As:
Four Points By Sheraton Galveston Hotel Galveston
4 Points By Sheraton Galveston

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