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Four Points by Sheraton Galveston

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2300 Seawall Blvd, I-45 South Between 23 & 24 Street, Galveston, Galveston Island, TX 77550
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Four Points by Sheraton Galveston
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Four Points by Sheraton Galveston
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314 reviews from our community

Traveler rating
    83
    106
    70
    28
    27
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137
91
10
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jaipur, India
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Truth be told, the physical property leaves several things to be desired. Opportunities for improvement include an HVAC overhaul, improvement to the breakfast lineup, and an attention to detail in housekeeping (particularly maintenance). Having said all that, I'm well versed in 4 and 5 start hotels all over the world, and I was truly touched by the care and commitment... More 

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Arkansas
Contributor
19 reviews 19 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

My sons & I visited this hotel for our spring break. PERFECT location ! Right across the street from beach & Pleasure Pier ! Close to restaurants & shops. Staff is OK. Comfy beds. You might want to ASK ahead of time if you want fresh towels or your room cleaned during a 4 night stay, because they didn't touch... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The front desk staff was not very happy to be there and you knew it by how rude they were. Also, do not waste your money on the breakfast. Mc D' two bocks away would have tasted better and probably been hot. 12.00 for 3 worth of quality. The pool is not heated and forget about WiFi unless you want... More 

Was this review helpful? Yes 1
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Frankly, I do want to be as fair as I could possibly be with this review. My wife, daughter, and some friends arrived yhere on the 28 of February, a bit late I must say. When our daughter try to open the sofa-bed, which was a couch, it does appear that the hotel management, went to the local dump and... More 

Was this review helpful? Yes 4
Fort Worth, Texas
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed at this hotel numerous times when visiting Galveston because of its great location. The hotel is so close to numerous things to do. The staff is always friendly and the rooms are modern and clean.

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Branson, Missouri
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

We spent 2 nights at this hotel; what a nightmare. The parking lot lighting was out on over half the building, the key cards would not work to open the room doors and the sink and shower wouldn't drain even though we were located on the top floor. We tried a grand total of 26 different key cards (usually in... More 

Was this review helpful? Yes 2
San Antonio, Texas
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Location: loved the location for being "in the middle of it all." Close to many restaurants, fast food, surf shops and Pleasure Pier. Easy drive to the Strand - could see the cruise ships from our window. Literally across the street from the ocean with jetties and sandy beach for playing, digging, and sunning... or easy <10 minute drive to... More 

Was this review helpful? Yes 1
Fort Lauderdale, Florida
Contributor
12 reviews 12 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was worried about staying here because of bad reviews, but GM Dan assured me, things had changed. They got rid of a lot of people and took care of things around hotel. Thank goodness! Room was very clean and everyone working there was pleasant and helpful. From check in, to check out. One other bonus was breakfast lasts until 10:30!... More 

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

When I walked into the hotel it seemed decent. I was greeted by Dan at about 7pm at check-in, he was nice and welcoming. When i got to the room things started to get a little ugly .. The walls in room seem to be poorly painted shower drainage horrible and very weird smell. Decided to go grab something to... More 

Was this review helpful? Yes 1
Erinn A, General Manager at Four Points by Sheraton Galveston, responded to this review

Dear Calilady67t, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Erinn Asher General Manager More 

Vancouver, Canada
Contributor
20 reviews 20 reviews
13 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

arrived in Galveston in mid feb for a carnival cruise,booked the 4 points Sheraton because we have stayed @ others.the facility is very clean with very nice rooms and very comfy beds.We unfortunately did not get a room with a view however it was clean and quiet. our check in was the fasted I have ever experienced,the bar was tiny... More 

Was this review helpful? Yes 1
Erinn A, General Manager at Four Points by Sheraton Galveston, responded to this review

Dear Sunbuns, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Erinn Asher More 

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