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Four Points by Sheraton Galveston

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2300 Seawall Blvd, I-45 South Between 23 & 24 Street, Galveston, Galveston Island, TX 77550
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Four Points by Sheraton Galveston
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Four Points by Sheraton Galveston
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342 Reviews from our TripAdvisor Community

Traveler rating
    97
    109
    75
    29
    32
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151
96
11
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hanover, Connecticut, USA
2 reviews
2 of 5 stars Reviewed 3 days ago NEW via mobile

The downstairs staff was very personable and helpful when you had their attention. Hotel is not well maintained, dirty, and outdated. We could not reach room service to get coffee in the morning because both the room service button on the phone and the extension printed on the room service card are obsolete. It was also not possible to reach... More 

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Bartlett, Tennessee
Senior Reviewer
8 reviews 8 reviews
1 of 5 stars Reviewed 5 days ago NEW

We booked a queen suite expecting separate rooms (traveling with a teenager). The description of the room stated 2 TVs with a sofa couch living area. It was one big room with 2 TVs on the same wall. Was not accommodating for us. The staff was not trained and often times no one was at the front desk. The bums... More 

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Senior Contributor
32 reviews 32 reviews
8 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

We stayed here for two nights with three young children. The location is perfect, right across the street from the beach and the Pleasure Pier. The rooms were delicate and clean, and the beds were big and comfortable. We were very pleased with our stay and would definetly both reccomend it and stay here again!

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Fort Worth, Texas, Usa
Contributor
19 reviews 19 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

A little thing with the bathroom fan not working, right? Wrong. Room had the lingering odor of the last occupants bowels left behind and we were unable to take showers as my Father and I don't appear nude in front of one another. We take road trips together routinely. Never have we been unable to take showers or use our... More 

Was this review helpful? Yes 1
Dallas, Texas
Top Contributor
96 reviews 96 reviews
20 hotel reviews
144 helpful votes 144 helpful votes
5 of 5 stars Reviewed 1 week ago

The only thing I didn't like about this property is that the rooms didn't have balconies. I love having the seabreeze when I stay near the ocean. However, I will say that the lack of a balcony probably made the rooms a lot nicer/fresher. Also, we booked our room with priceline express deals, which I've found to be a good... More 

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Erinn A, General Manager at Four Points by Sheraton Galveston, responded to this review

Dear Pvtmullholland, Thank you for your very kind comments about your recent stay! My team and I appreciate such positive feedback. I hope that if your travels return you to Galveston, you’ll consider being our guest again. All the Best, Erinn Asher General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed 4 nights, had a wonderful time. It's close to the Pleasure Pier, close to restaurants. The room was clean, bed was very comfortable!!! Staff was very nice, pool was clean. Very nice workout room and equipment. We will return!

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Erinn A, General Manager at Four Points by Sheraton Galveston, responded to this review

Dear Melinda, Thank you for your very kind comments about your recent stay! My team and I appreciate such positive feedback. I hope that if your travels return you to Galveston, you’ll consider being our guest again. All the Best, Erinn Asher General Manager More 

McKinney, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This is our second stay at this hotel since it is close to the Galveston port. We stayed here the day before Thanksgiving with our family and our best friends family. It is right across the street from the pier that has carnival type rides/games and walking distance to several eatery's. We took our kids to the pier for some... More 

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Erinn A, General Manager at Four Points by Sheraton Galveston, responded to this review

Dear Shelley. Thank you for your very kind comments about your recent stay! My team and I appreciate such positive feedback. I hope that if your travels return you to Galveston, you’ll consider being our guest again. All the Best, Erinn Asher General Manager More 

Lufkin, Texas
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent beds and pillows. Excellent location to everything. Food is actually tasty even with limited choices. Happy Hour is from 5-8. We stay here everytime we are in Galveston. Staff is very friendly and helpful.

Was this review helpful? Yes
Erinn A, General Manager at Four Points by Sheraton Galveston, responded to this review

Dear Ogletreez, Thank you for your very kind comments about your recent stay! My team and I appreciate such positive feedback . I hope that if your travels return you to Galveston, you’ll consider being our guest again. All the Best, Erinn Asher General Manager More 

Senior Contributor
32 reviews 32 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is awesome located, 1min walking from the paradise pier, new installations, swimming pool, poor cable channels (nothing for little kids), complementary parking and beach view (2nd floor and above only). When arrived I got the room 119, obstructed view but OK, when seated on a bed to relax from my road trip...I saw a curled hair (not from... More 

Was this review helpful? Yes 1
New Orleans, Louisiana
Top Contributor
69 reviews 69 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

this hotel is directly across the street from the beach and sits diagonally across from Pleasure Pier the amusement park. hotel was clean with updated bathrooms. frig and flat screen tv. also has freecwifi. microwave and hair dryer. no free breakfast but it does have a resaurant on site for breakfast and dinnercas well as a bar. beds and pillows... More 

Was this review helpful? Yes 1
Erinn A, General Manager at Four Points by Sheraton Galveston, responded to this review

Dear joyannamadd, Thank you for your very kind comments about your recent stay! My team and I appreciate such positive feedbac. I hope that if your travels return you to Galveston, you’ll consider being our guest again. All the Best, Erinn Asher General Manager More 

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