We made reservations for a local basketball tournament and when I called to cancel a couple for one day due to a change in the tournament I was told I could not do it even though I was well within the amount of time to do so. The clerk then proceeded to tell me that even if we ended getting... more

Corridors and carpets that haven't been upgraded in years. Clueless clerks at all hours of the day and night. Dirty room that hadn't been seriously cleaned in months or longer. Bathroom was just flat-out GROSS -- tub and floor were both visibly filthy and the floor was sticky. The maid service was horrible. One day the trash wasn't emptied. I... more

We chose this motel because they accept pets. Our bathroom had not been cleaned. There were clumps of dark hair on the floor and in the tub. There were no glasses for drinks and no liner for the ice bucket. The television stand/ dresser was broken. The sliding closet doors were off the track and were propped up against the... more