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All 12 Gainesville hotels

Holiday Inn Express Gainesville

2.5 of 5 Hotel   |   320 North Interstate 35, Gainesville, TX 76240
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Ranked #5 of 12 Hotels in Gainesville
A recent review
5 of 5 stars Reviewed April 10, 2014
Jaci T Plano
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49 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Gainesville, Texas
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 16, 2014

Rooms had very little natural light.Very distinct musty or dank smell to room and dining room. Breakfast ultra ordinary. We had a suite that enabled sleep and a separate TV area with a door between. Shower OK and bed OK. Wallpaper peeling off. Lots of renovations going on that we weren't told about. Had to do emergency evac due to... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Gainesville, responded to this review

Dear Phillip G, Thank you for your recent stay with us and reviewing our property. I am pleased that you found your room and bathroom adequate. Please accept our apologies for the inconvenience you have experienced during your stay specially with renovation work ongoing. Once again, thank you for staying with us. We hope that you give us a chance... More

Senior Contributor
38 reviews 38 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 10, 2014

We visited Winstar Casino to see Robin Thicke in concert. We stayed at Holiday Inn in Gainesville. The hotel was way nicer than I would have expected from a Holiday Inn. The suite was extremely roomy. Beds and pillows super comfy. We were impressed with how posh it was since it was not in a resort setting. Would definitely recommend... More

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Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 11, 2014 via mobile

Room was small. Curtains wouldn't shut and construction workers kept standing outside the window. The mattress was old and hard, not the comfy pillow top, my back is killing me. They didn't change the time on their clocks so we missed breakfast. I told the desk lady and she said she called on it a couple of days ago. Wish... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Gainesville, responded to this review

Dear HuntsvilleMSU, Thank you for taking the time to review our property. I’m very disappointed to hear about your experience during your stay. We have sent you a private message addressing your concerns. I trust we can regain your confidence in our products and services. Sincerely, Dhan M Case Manager IHGCare More

Jacksonville, Texas
2 reviews
5 of 5 stars Reviewed February 2, 2014

Kalee Lancaster did a spectacular job of treating us with respect. She was more than willing to accommodate us anyway she could. She went above and beyond to ensure the best vacation lodging possible. She also helped book a reservation for the next place we were headed. This saved us time. She is a very wonderful lady, and the hotel... More

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Holliday, Texas
11 reviews 11 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 16, 2013

Perfect breakfast options, clean place and great staff. This place was perfect for our trip! They even helped us find our place we were going for supper. We really appreciate the people! We didn't use the exercise facility but it was nice to see they had one for the future.

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Dallas, Texas
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 11, 2013

Upon check in there were 3 people at the front desk. None wearing name tags. They were friendly anbd polite. While discusing the Inn a young woman who stated she was the manager told me that "We are a tatoo friendly property". Not a good image to me. My room was fine except the bedding was old and worn out.... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Gainesville, responded to this review

Dear Bob H, Thank you for your stay and leaving us a review. We take all feedback from our guests seriously. It helps us gauge what we are doing right and what we need to improve on. Let me offer my sincere apologies for not living up to your expectations and for not creating a memorable stay for you. We... More

Pearland, Texas
1 review
4 of 5 stars Reviewed November 4, 2013

I was staying in Gainesville to gamble in OK. Hotel was easy to access from I-35, clean, friendly and quick staff, acceptable morning breakfast, and the parking seemed pretty safe. Not a place to go if you are just looking to go somewhere, but if you are either passing through Gainesville or have other things to do during the day,... More

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Hudson, Wisconsin
Top Contributor
262 reviews 262 reviews
36 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed October 26, 2013 via mobile

I've begun to realize that many of these holiday inn express hotels are really older hotels, with updated lobbies. I've stayed at several of these hotels that were beautiful, very nice rooms, very comfortable beds. I've also stayed at many that were similar to this one, old dated decor, and just an old feeling. Overall, it was fine I suppose... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Gainesville, responded to this review

Dear LfeisGood, We appreciate your feedback regarding our property. We work very hard to ensure our quality and services are superior. It sounds like we fell below your expectations. We are deeply sorry you found our hotel less than satisfactory. I have taken note and wish to thank you for all your valuable comments. These are of great importance to... More

Dallas, Tx
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 2, 2013

Stayed here one night while going to the casinos to have some fun. Our initial experience was somewhat ok. The check-in process was unprofessional to say the least. Both myself and my GF have worked in the industry and something that should never be done is exclaim the room number to a guest, one should point. On departure the front... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Gainesville, responded to this review

Dear p_skillet, Thank you for writing a review about your stay. It was unfortunate to see this experience was not up to the standards you have come to expect as our guest. We take all reviews positive and negative very seriously, and your feedback will help us with periodic evaluations of the hotel. We would like to address this with... More

Hudson Oaks
Senior Contributor
40 reviews 40 reviews
24 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 23, 2013

This is a nice place to stay; always had good customer service, nice continental breakfast, convenient location (at least to WinStar!), clean and comfortable rooms the last time we stayed there. But the price got out of hand; used to stay for about $85 a night (that was for two couples)-now is much higher than that. This has forced us... More

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Additional Information about Holiday Inn Express Gainesville

Address: 320 North Interstate 35, Gainesville, TX 76240
Phone Number:
Location: United States > Texas > Gainesville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Gainesville 2.5*
Number of rooms: 66
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Also Known As:
Holiday Inn Express Gainesville Hotel Gainesville
Holiday Inn Gainesville
Gainesville Holiday Inn

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