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Quality Inn Gainesville

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600 Medal of Honor Blvd, Gainesville, TX 76240 (Formerly Ramada Limited)
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Quality Inn Gainesville
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Quality Inn Gainesville
Quality Inn Gainesville
Quality Inn Gainesville
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72 reviews from our community

Traveler rating
    11
    21
    17
    5
    18
See reviews for
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3
10
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Flatonia, Texas
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a great place to stay if you are going to Winstar and cant afford there rooms. The rates are reasonable and the rooms were very nice. Everything was clean and the beds were comfortable and the room was very clean. Everyone here were very nice and helpful. They are only 10 minutes or so from the casino. They... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW via mobile

Just checked out. The room was clean, bed was comfy. The birds woke me at 6 so went for the continental breakfast...it was awesome, hot eggs, biscuits and gravy. The pool looked incredible but didn't have the weather for it. I found the staff to be very friendly and helpful. I would stay again.

Was this review helpful? Yes 1
GMGainesvilleTX, Guest Relations Manager at Quality Inn Gainesville, responded to this review

Thank you for your kind comments and review regarding our high standards of cleanliness. I am very pleased to learn that you enjoyed the breakfast offered at our hotel such as hot eggs, biscuits, and gravy. We are glad your stay was comfortable and we look forward to your next visit! More 

Fort Worth, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

I saw some great reviews from this place and was pretty excited to find a good hotel not too far from Winstar. Boy was I in for a surprise. When I got to my room, the first thing I noticed was the incredibly strong odor of marijuana in my (non-smoking) room. I then went to wash my hands, and when... More 

Was this review helpful? Yes 1
GMGainesvilleTX, Guest Relations Manager at Quality Inn Gainesville, responded to this review

I'm sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations and hospitality. I am especially upset to hear that the situation was not addressed right away. I do want you to know that we take guest comments very seriously and that all of the issues you've brought to our attention... More 

KC
Contributor
18 reviews 18 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Just okay. A place to sleep. Breakfast just okay too. The bad part was there was a used washcloth hanging in our bathroom. Yuck! It was clean enough otherwise, but definitely rough around the edges. I read the reviews and the almost identical management response. Lost on me. Were I to be back this way, I would not stay here.

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GMGainesvilleTX, Guest Relations Manager at Quality Inn Gainesville, responded to this review

I apologize for the issue with the washcloth and I assure you that our housekeeping and maintenance standards are very high. It is of the highest importance that things like this are not missed by our staff and mistakes like this should never be overlooked. We hope that you will change your mind about giving us a second chance and... More 

Hudson Oaks
Top Contributor
50 reviews 50 reviews
32 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed February 25, 2015

My wife and I spent one night here recently (2-22-2015), while visiting the local casino. This stay was mediocre at best, although in the past, we've had very good stays here. Our original room stunk of the carpet cleaner they used a couple days earlier; so we moved next door (a bit better). The check-in/check-out was just ok, regardless that... More 

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GMGainesvilleTX, Manager at Quality Inn Gainesville, responded to this review

Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay at our hotel. We greatly appreciate your loyalty and we sincerely apologize for the problems that you encountered with housekeeping and maintenance. On behalf of our entire staff, we thank you for choosing our hotel and hope you give us a... More 

Contributor
19 reviews 19 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 15, 2015

Stayed at the Quality Inn in Gainesville, TX after the Gary Allan Concert at Win star World Casino. The room fit the bill. Nice, clean and close to the concert. Beds were comfortable and lots of restaurants within walking distance. I would definitely stay again if attending another concert! Kudos!

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GMGainesvilleTX, Manager at Quality Inn Gainesville, responded to this review

It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. I am glad that you enjoyed the value and the convenient location of our hotel. It means a lot to us that you've allowed us to be such an important part of your family vacation and we thank you... More 

Bendigo, Australia
Contributor
12 reviews 12 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 4, 2015

I stayed here for almost a week and was very happy with the room. The room is spacious, there's a fridge and microwave, wifi works well, breakfast every morning and plenty of onsite parking. The beds are comfortable and the shower is great. There is noise from the interstate but it's not too bad, but the train is quite loud.... More 

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GMGainesvilleTX, Manager at Quality Inn Gainesville, responded to this review

Thank you for your high rating of our hotel and for taking the time to share your experience. It means a lot to hear from guests who are satisfied with all of our services, amenities and the location of our hotel. I am so happy that you enjoyed your stay and that you found the accommodations and service to be... More 

GRAND JUNCTION
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 25, 2015

We checked in after battling the crazy access roads next to the Texas freeways. This makes this place very difficult to find. However, once found the staff was very friendly, both at night and in the morning and the room was clean and quiet.

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GMGainesvilleTX, Manager at Quality Inn Gainesville, responded to this review

I am very sorry to hear of the difficulties you experienced in finding our hotel. I am so glad though that you enjoyed our clean and quiet accommodations and staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. On behalf of our entire staff at Quality... More 

Norman, OK
Top Contributor
116 reviews 116 reviews
37 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed January 14, 2015

Room was relatively clean but starting to show some wear and tear. Definitely an older hotel and don't think they have an elevator. Fast food and a Starbucks are very close. Th road getting into and out is pretty rough with huge dips and if you've got a low car, you will definitely scrape the bottom. Easy access to the... More 

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GMGainesvilleTX, Manager at Quality Inn Gainesville, responded to this review

I'm happy to hear that we were able to meet your expectations in many ways such as clean room, convenient location, and comfortable experience, though I am sorry that you found our place showing some wear and tear and rough road. We hope to see you again soon, to give you another wonderful nights' sleep, and to impress you with... More 

Oklahoma City, Oklahoma
2 reviews
1 of 5 stars Reviewed December 27, 2014

Tried to stay at this "pet friendly" hotel. While checking in, I told the clerk we had a cat so that I could pay the $15 pet fee. The clerk said "Oh, I'm sorry, but we don't allow cats." Seems that someone she referred to as "she" (owner, manager?) had had a "bad experience" with cats and they didn't allow... More 

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GMGainesvilleTX, Manager at Quality Inn Gainesville, responded to this review

I am so sorry that you found our pet policy to be lacking as you have encountered one of our staff saying that we don’t allow cats in our hotel. I hope you will accept our sincerest apologies for the service that you did not receive regarding the necessity of correcting such issues as quickly as possible. We appreciate you... More 

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