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Quality Inn Gainesville

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600 Medal of Honor Blvd, Gainesville, TX 76240 (Formerly Ramada Limited)
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Quality Inn Gainesville
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79 Reviews from our TripAdvisor Community

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Traveler rating
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    19
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Sumerduck, Virginia, United States
Contributor
15 reviews 15 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Pros: - Clean, comfortable kingsize bed - All bathroom fixtures recently updated - A/C worked well - ice machine worked well - large desk if you work in your room Cons: - Check in and check out desk help could gave been more consistently helpful -Morning clerk said they could NOT give me a receipt because I registered with a... More 

Was this review helpful? Yes 1
Lashelle M, Front Office Manager at Quality Inn Gainesville, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the futur... More 

USA
Top Contributor
59 reviews 59 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This has to be one of the worst hotels I have ever stayed at, and I probably stayed in at least 40 different hotels last year. Because of the bad reviews I was hesitant to book here but thought I would give it a shot due to the proximity to the area. The motel itself is in ill repair. It... More 

Was this review helpful? Yes
Lashelle M, Front Office Manager at Quality Inn Gainesville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Travelers are raving about these Gainesville hotels

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here on business two times and enjoyed both stays. Close to good food and very quiet stay. Felt very rested after both vists and eenjoyed the staff as well. Very pleasant and helpful people. Nice room and comfortable bed. Internet could be more consistent but other wise very good place to stay.

Was this review helpful? Yes
GMGainesvilleTX, Guest Relations Manager at Quality Inn Gainesville, responded to this review

Your positive review means a lot to us. I am glad that you enjoyed the value and the convenient location of our hotel. I have shared your compliments with our staff and thank you for giving me the opportunity to recognize them for a job well done for being pleasant and helpfulWe are glad your stay was comfortable and we... More 

2 reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

We have had great experiences that last two times we stayed within the Quality chain so we thought we'd have an equally good experience in Gainesville, Tx last night. We couldn't have been more wrong! As soon as we walked in, the smell should've turned us away but, we tried it anyway. The front desk clerk was very friendly &... More 

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1 review
5 of 5 stars Reviewed May 25, 2015 via mobile

My two sisters and I we're having some car trouble a few miles outside town. I phoned Nancy here and she set us up with a tow truck and a room on very short notice. Thanks Nancy for helping us out in a tight spot!

Was this review helpful? Yes
GMGainesvilleTX, Guest Relations Manager at Quality Inn Gainesville, responded to this review

I can't begin to tell you what it means to us to hear from guests like yourself who found our accommodations and services to be so welcoming and convenient in a time of need. We are pleased to learn that you enjoyed your stay, that you were able to rely on our standards of hospitality and especially that you were... More 

Bryan, Texas
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed May 2, 2015

This is an average hotel to stay at which is somewhat outdated. It is just a few minutes away from the casino. The staff were friendly and the breakfast was good and the room was clean. This is a good place to stay for just one night if planning a trip to the casino.

Was this review helpful? Yes 1
GMGainesvilleTX, Manager at Quality Inn Gainesville, responded to this review

We greatly appreciate that you've taken the time to share your rating of our hotel. Thank you for your compliments to our staff, hospitality, cleanliness, convenience, and breakfast layout. Your feedback will serve as encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest. More 

Corinth, Texas
1 review
1 of 5 stars Reviewed April 29, 2015

This was one of the worst places we have stayed at. The staff when checking in was great. Upon getting to our room we found the bathroom not clean with even a dirty rag on the floor. We were limited on time so was not able to let front desk know (like we should have to in the first place).... More 

Was this review helpful? Yes
GMGainesvilleTX, Guest Relations Manager at Quality Inn Gainesville, responded to this review

I am very sorry to hear of the difficulties you experienced during your recent stay with us. I am sorry for any rudeness or insult that you encountered with this situation and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. We understand... More 

Flatonia, Texas
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 23, 2015

This is a great place to stay if you are going to Winstar and cant afford there rooms. The rates are reasonable and the rooms were very nice. Everything was clean and the beds were comfortable and the room was very clean. Everyone here were very nice and helpful. They are only 10 minutes or so from the casino. They... More 

Was this review helpful? Yes
GMGainesvilleTX, Manager at Quality Inn Gainesville, responded to this review

Thank you for letting us know how impressed you were with our services and amenities such as our very nice clean rooms and comfortable beds. It is so rewarding to hear that we were able to provide a comfortable and convenient experience. Thank you for sharing this review. More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 19, 2015 via mobile

Just checked out. The room was clean, bed was comfy. The birds woke me at 6 so went for the continental breakfast...it was awesome, hot eggs, biscuits and gravy. The pool looked incredible but didn't have the weather for it. I found the staff to be very friendly and helpful. I would stay again.

Was this review helpful? Yes 1
GMGainesvilleTX, Guest Relations Manager at Quality Inn Gainesville, responded to this review

Thank you for your kind comments and review regarding our high standards of cleanliness. I am very pleased to learn that you enjoyed the breakfast offered at our hotel such as hot eggs, biscuits, and gravy. We are glad your stay was comfortable and we look forward to your next visit! More 

Fort Worth, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 22, 2015

I saw some great reviews from this place and was pretty excited to find a good hotel not too far from Winstar. Boy was I in for a surprise. When I got to my room, the first thing I noticed was the incredibly strong odor of marijuana in my (non-smoking) room. I then went to wash my hands, and when... More 

Was this review helpful? Yes 1
GMGainesvilleTX, Guest Relations Manager at Quality Inn Gainesville, responded to this review

I'm sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations and hospitality. I am especially upset to hear that the situation was not addressed right away. I do want you to know that we take guest comments very seriously and that all of the issues you've brought to our attention... More 

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