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Quality Inn Gainesville

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600 Medal of Honor Blvd, Gainesville, TX 76240 (Formerly Ramada Limited)
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Quality Inn Gainesville
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75 Reviews from our TripAdvisor Community

Traveler rating
    12
    21
    18
    5
    19
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18
20
3
10
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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    (22)
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1 review
5 of 5 stars Reviewed 1 week ago via mobile

My two sisters and I we're having some car trouble a few miles outside town. I phoned Nancy here and she set us up with a tow truck and a room on very short notice. Thanks Nancy for helping us out in a tight spot!

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GMGainesvilleTX, Guest Relations Manager at Quality Inn Gainesville, responded to this review

I can't begin to tell you what it means to us to hear from guests like yourself who found our accommodations and services to be so welcoming and convenient in a time of need. We are pleased to learn that you enjoyed your stay, that you were able to rely on our standards of hospitality and especially that you were... More 

Bryan, Texas
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is an average hotel to stay at which is somewhat outdated. It is just a few minutes away from the casino. The staff were friendly and the breakfast was good and the room was clean. This is a good place to stay for just one night if planning a trip to the casino.

Was this review helpful? Yes 1
GMGainesvilleTX, Manager at Quality Inn Gainesville, responded to this review

We greatly appreciate that you've taken the time to share your rating of our hotel. Thank you for your compliments to our staff, hospitality, cleanliness, convenience, and breakfast layout. Your feedback will serve as encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest. More 

Corinth, Texas
1 review
1 of 5 stars Reviewed 5 weeks ago

This was one of the worst places we have stayed at. The staff when checking in was great. Upon getting to our room we found the bathroom not clean with even a dirty rag on the floor. We were limited on time so was not able to let front desk know (like we should have to in the first place).... More 

Was this review helpful? Yes
GMGainesvilleTX, Guest Relations Manager at Quality Inn Gainesville, responded to this review

I am very sorry to hear of the difficulties you experienced during your recent stay with us. I am sorry for any rudeness or insult that you encountered with this situation and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. We understand... More 

Travelers are raving about these Gainesville hotels

Flatonia, Texas
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 23, 2015

This is a great place to stay if you are going to Winstar and cant afford there rooms. The rates are reasonable and the rooms were very nice. Everything was clean and the beds were comfortable and the room was very clean. Everyone here were very nice and helpful. They are only 10 minutes or so from the casino. They... More 

Was this review helpful? Yes
GMGainesvilleTX, Manager at Quality Inn Gainesville, responded to this review

Thank you for letting us know how impressed you were with our services and amenities such as our very nice clean rooms and comfortable beds. It is so rewarding to hear that we were able to provide a comfortable and convenient experience. Thank you for sharing this review. More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 19, 2015 via mobile

Just checked out. The room was clean, bed was comfy. The birds woke me at 6 so went for the continental breakfast...it was awesome, hot eggs, biscuits and gravy. The pool looked incredible but didn't have the weather for it. I found the staff to be very friendly and helpful. I would stay again.

Was this review helpful? Yes 1
GMGainesvilleTX, Guest Relations Manager at Quality Inn Gainesville, responded to this review

Thank you for your kind comments and review regarding our high standards of cleanliness. I am very pleased to learn that you enjoyed the breakfast offered at our hotel such as hot eggs, biscuits, and gravy. We are glad your stay was comfortable and we look forward to your next visit! More 

Fort Worth, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 22, 2015

I saw some great reviews from this place and was pretty excited to find a good hotel not too far from Winstar. Boy was I in for a surprise. When I got to my room, the first thing I noticed was the incredibly strong odor of marijuana in my (non-smoking) room. I then went to wash my hands, and when... More 

Was this review helpful? Yes 1
GMGainesvilleTX, Guest Relations Manager at Quality Inn Gainesville, responded to this review

I'm sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations and hospitality. I am especially upset to hear that the situation was not addressed right away. I do want you to know that we take guest comments very seriously and that all of the issues you've brought to our attention... More 

KC
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed March 22, 2015

Just okay. A place to sleep. Breakfast just okay too. The bad part was there was a used washcloth hanging in our bathroom. Yuck! It was clean enough otherwise, but definitely rough around the edges. I read the reviews and the almost identical management response. Lost on me. Were I to be back this way, I would not stay here.

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GMGainesvilleTX, Guest Relations Manager at Quality Inn Gainesville, responded to this review

I apologize for the issue with the washcloth and I assure you that our housekeeping and maintenance standards are very high. It is of the highest importance that things like this are not missed by our staff and mistakes like this should never be overlooked. We hope that you will change your mind about giving us a second chance and... More 

Hudson Oaks
Top Contributor
52 reviews 52 reviews
33 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed February 25, 2015

My wife and I spent one night here recently (2-22-2015), while visiting the local casino. This stay was mediocre at best, although in the past, we've had very good stays here. Our original room stunk of the carpet cleaner they used a couple days earlier; so we moved next door (a bit better). The check-in/check-out was just ok, regardless that... More 

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GMGainesvilleTX, Manager at Quality Inn Gainesville, responded to this review

Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay at our hotel. We greatly appreciate your loyalty and we sincerely apologize for the problems that you encountered with housekeeping and maintenance. On behalf of our entire staff, we thank you for choosing our hotel and hope you give us a... More 

Contributor
19 reviews 19 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 15, 2015

Stayed at the Quality Inn in Gainesville, TX after the Gary Allan Concert at Win star World Casino. The room fit the bill. Nice, clean and close to the concert. Beds were comfortable and lots of restaurants within walking distance. I would definitely stay again if attending another concert! Kudos!

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GMGainesvilleTX, Manager at Quality Inn Gainesville, responded to this review

It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. I am glad that you enjoyed the value and the convenient location of our hotel. It means a lot to us that you've allowed us to be such an important part of your family vacation and we thank you... More 

Bendigo, Australia
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 4, 2015

I stayed here for almost a week and was very happy with the room. The room is spacious, there's a fridge and microwave, wifi works well, breakfast every morning and plenty of onsite parking. The beds are comfortable and the shower is great. There is noise from the interstate but it's not too bad, but the train is quite loud.... More 

Was this review helpful? Yes
GMGainesvilleTX, Manager at Quality Inn Gainesville, responded to this review

Thank you for your high rating of our hotel and for taking the time to share your experience. It means a lot to hear from guests who are satisfied with all of our services, amenities and the location of our hotel. I am so happy that you enjoyed your stay and that you found the accommodations and service to be... More 

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