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Sheraton Stonebriar Hotel

#11 of 14 Hotels in Frisco
Certificate of Excellence
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5444 State Highway 121, Frisco, TX 75034
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Sheraton Stonebriar Hotel
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115 Reviews from our TripAdvisor Community

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California
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Room was nice, staff was nice, restaurant looked nice, room service was prompt. They even offered to make a substitution when I declined toast with breakfast. I can't think of a single thing to complain about, and while I'm not a complainer I do try to write balanced reviews.

Helpful?
Thank dntla
Renee u, Executive Administrative Assistant Assistant at Sheraton Stonebriar Hotel, responded to this review

Thank you for sharing your experience with us at The Sheraton Stonebriar. I am excited that you enjoyed your nice guest room, breakfast, and prompt room service. We appreciate and value your business and look forward to your return visit. Be well More 

Southern Cal
Level Contributor
97 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 3, 2015

Sheraton Stonebriar is in a great location (easy to get to from Highway 121, Legacy Road and close to the Dallas North Tollway), 4-5 restaurants within 5 minute walking distance. The hotel went through a recent upgrade (is a new hotel anyway).

Helpful?
Thank James M
stonebriar, Executive Administrative Assistant at Sheraton Stonebriar Hotel, responded to this review

Dear James. Thank you for staying with us at The Sheraton Stonebriar and for taking the time to share your experience. We value and appreciate your business, and I trust we will have the pressure in welcoming you back soon. All the best More 

Oklahoma City
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 10, 2015

Not too please with location. We travel A lot,and this has been one of our more annoying stays. We got there at around 11pm for the night only to find find out that the system was down and we couldn't get in our room. Now,common courtesy on behalf of the hotel would have made the front desk give us our... More 

Helpful?
1 Thank Travelingmomok
stonebriar, Executive Administrative Assistant at Sheraton Stonebriar Hotel, responded to this review

Thank you for staying with us at The Sheraton Stonebriar and for taking the time to share your experience. I would like to apologize for the inconveniences you experienced. I have forwarded your response to our management team, and I assure you they will take action so that this situation does not happen again. Although we strive to exceed our... More 

Madrid, Spain
Level Contributor
58 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed November 8, 2015

This is your typical business hotel. so if you're on business and need to stay in the Frisco area then this is for you, the hotel is relatively new and it shows. The room I had was large, two queen beds, with large TV, free wifi and and large bathroom, nothing to complain about. Plenty of restaurants in the area... More 

Helpful?
Thank Endevaour61
stonebriar, Executive Administrative Assistant at Sheraton Stonebriar Hotel, responded to this review

Thank you for staying with us at The Sheraton Stonebriar. We appreciate your comments about our large guestrooms, free WIFI, and well equipped fitness center. We value your business and I trust we will have the pleasure in welcoming you back soon. All the best More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 15, 2015

Sheraton Stonebriar is a fantastic place to stay if you find yourself in the Dallas area. They've clearly invested a significant amount of money in the facility and the staff is welcoming and helpful; just as they should be. I was visiting from New York and the staff took the time out to stop and talk to me about my... More 

Helpful?
Thank Rox F
stonebriar, Executive Administrative Assistant at Sheraton Stonebriar Hotel, responded to this review

Dear Rox, thank you for staying with us at The Sheraton Stonebriar and for taking the time to share your memorable experience. We are thrilled that you had a fantastic visit, and that you found our staff to be welcoming and helpful. Thank you for your business and look forward to welcoming you back soon. Be well More 

Dallas, Texas
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed September 13, 2015

For the price of this room, it should honestly be kept in better condition. Upon walking into the room you first look at the bed and notice that the headboard has marks on it where the finish is rubbing off where peoples heads have been resting previously - which just gives you a creepy feeling. Looking around the room it... More 

Helpful?
Thank Dawn N
stonebriar, Executive Administrative Assistant at Sheraton Stonebriar Hotel, responded to this review

Dear Dawn, thank you for staying with us at The Sheraton Stonebriar and for taking the time to share your valuable feedback. I would like to apologize for the inconveniences you experienced in your guestroom. Although we strive to exceed our guest's expectations at times we fall short and I hope you would allow us another opportunity to deliver our... More 

KANSAS
Level Contributor
55 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed August 25, 2015

We stayed at this location for 2 weekend nights. The location was convenient and easy to get in and out of from either direction. The room was a quiet 2 queen on the club level. The beds were comfy and it had a great shower. The club lounge was a little lacking in the evening but the breakfast was better... More 

Helpful?
1 Thank BGDUDE
stonebriar, Executive Administrative Assistant at Sheraton Stonebriar Hotel, responded to this review

Thank you for staying with us at The Sheraton Stonebriar. I am so excited that you enjoyed your time with us. We value and appreciate your business and are very excited that you will be returning. All the best More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 23, 2015 via mobile

Booked this room at a discounted rate and was very pleased! Hotel is nice and clean with all modern comforts and pet friendly. Appears that it was recently updated. Staff is helpful and courteous. Location is convenient for business or leisure. Only drawback was the room was small.

Helpful?
1 Thank Kati D
stonebriar, Executive Administrative Assistant at Sheraton Stonebriar Hotel, responded to this review

Dear Kati, thank you for staying with us and for taking the time to share your feedback about our nice, clean, pet friendly hotel and our helpful and courteous staff. We value your business and look forward to your return. Be well More 

Minneapolis, Minnesota
Level Contributor
116 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed August 19, 2015

Had the new hotel smell when I was there in Aug 2015. The hotel is nice with good amenities, but a real plus is the selection of nice resturants right outside the hotel. A quick walk across the parking lot to upscale Italian, sushi, steak and others plus a neighborhood bar and burger joint. Decent outdoor pool and spa with... More 

Helpful?
Thank David M
stonebriar, Executive Administrative Assistant at Sheraton Stonebriar Hotel, responded to this review

Dear David, thank you for your staying with us at The Sheraton Stonebriar and for taking the time to share your valuable feedback. We appreciate your business and look forward to welcoming you back soon. More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 18, 2015

Staff was very courteous and attentive. The room was very nice, we really liked the shower instead of the shower/tub combo. Has a good sized pool area. Breakfast was pricey with limited selection. Didn't get to spend much time there but would stay again.

Helpful?
Thank Liz D
stonebriar, Executive Administrative Assistant at Sheraton Stonebriar Hotel, responded to this review

Dear Liz, thank you for staying with us at The Sheraton Stonebriar and for taking the time to share your valuable feedback. We appreciate your comments about our very nice guest rooms, and courteous & attentive staff, Thank you for your business and we look forward to your return. All the best More 

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