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Embassy Suites by Hilton Dallas -Frisco/Hotel, Convention Center & Spa

#6 of 13 Hotels in Frisco
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7600 John Q Hammons Dr, Frisco, TX 75034
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Embassy Suites by Hilton Dallas -Frisco/Hotel, Convention Center & Spa
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Embassy Suites by Hilton Dallas -Frisco/Hotel, Convention Center & Spa
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565 Reviews from our TripAdvisor Community

Traveler rating
    283
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    20
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151
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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Waxahachie, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Everything you need including a safe, microwave and refrigerator with a SUITE to boot. The pool area had a strong smell of chlorine which was the only negative, and a bit of construction in the lobby, but that is to be expected. The business stay was enjoyable and the staff always make you feel right at home. Love being a... More 

Review collected in partnership with Embassy Suites Hotels

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Austin, United States
3 of 5 stars Reviewed 3 days ago NEW

I was disappointed in my recent stay at the Embassy Suites, Frisco. There were a few minor details that were quickly handled by staff (very nice/professional people) - although they need help as it was obvious that the property was understaffed. I was there for a conference and certainly did not receive the quality that I would expect for the... More 

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OKC, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Customer service was Great. Guest Services Greet and knowledge of hotels facilities was clearly explained. However, I was told that w/my GE Employee discount, garage parking would be waived until Sunday at check out time.

Review collected in partnership with Embassy Suites Hotels

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Katy, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

Stayed here a few times and always great experience. I highly recommend! Staff is always helpful, location is good with restaurants and shopping very close. What you pay for what you get is a deal! Also, love the layout of hotel and breakfast is wonderful each morning.

Review collected in partnership with Embassy Suites Hotels

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Southampton, New York
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We came to the area to attend a graduation, and needed a place to stay. My in-laws recommended this place, and we were not disappointed. Like many buildings in this area, this particular location is very new (built within the past five years). Check-in and check-out went very smoothly. All the rooms are divided into suites consisting of a living... More 

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Hunlock Creek, Pennsylvania
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here three nights on business. I actually attended a conference in the conference center connected to the hotel. I have no complaints. The staff was friendly, food was great and room was clean. The pool area looked nice, but I didn't have a chance to use it. I would recommend staying here!

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Rich L, General Manager at Embassy Suites by Hilton Dallas -Frisco/Hotel, Convention Center & Spa, responded to this review

Thank you so much for the very nice review of our hotel. We are so glad that you enjoyed your stay with us and that you had a chance to experience our wonderful service. Our team takes pride in caring for our guests and appreciates your comments. We hope to see you again soon! Rich Lundt General Manager More 

5 of 5 stars Reviewed 1 week ago

Love this hotel situated next to the Roughriders ballpark. Our room looked right down on the field. Room was a suite, loved the space, and very clean. Breakfast was fantastic with multiple options and chefs to request what you want whipped up.

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Rich L, General Manager at Embassy Suites by Hilton Dallas -Frisco/Hotel, Convention Center & Spa, responded to this review

Thank you so much for the nice review and we are glad you enjoyed your stay with us. We appreciate you noting our breakfast, as well as the wonderful suites every guest receives! Our team takes pride in caring for our guests and appreciates your comments. Thank you again for staying with us and we look forward to welcoming you... More 

New Braunfels, TX, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

From the room, to the view, and the way the staff went above and beyond during my stay, this is the best Embassy Suites location I've stayed at in a long time. I went for business and the experience was so good that I'm planning a return trip with my wife for a Friday night just to enjoy the hotel... More 

Review collected in partnership with Embassy Suites Hotels

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Rich L, General Manager at Embassy Suites by Hilton Dallas -Frisco/Hotel, Convention Center & Spa, responded to this review

Thank you so much for the wonderful review of our hotel, we greatly appreciate your feedback. We are thrilled to hear that you left with a wonderful impression of our hotel and that we are the best and nicest Embassy Suites hotel that you have stayed at. Our team strives to deliver excellent service and clean suites for every guest.... More 

Arkansas
Level Contributor
78 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pluses: Convenient location, nice area, next to a ballpark, mall, IKEA, and many good restaurants, staff generally personable, breakfast buffet well maintained. Minuses: Owners haven't been investing in the property. The furniture is very old. Had to ask to have an office chair removed that had nails sticking out of it. You'll get better furniture and bedding a new Hampton... More 

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Rich L, General Manager at Embassy Suites by Hilton Dallas -Frisco/Hotel, Convention Center & Spa, responded to this review

Thank you so much for your review of our hotel. We were gratified to see your positive comments, but understand your stay was mixed. We do apologize that some amenities were not up to the standards that you have come to expect from an Embassy Suites Hotel. We appreciate your feedback as it assists us on improving our service and... More 

Columbus Junction, United States
5 of 5 stars Reviewed 2 weeks ago

We were extremely happy with this hotel. Very clean, very well laid out. Beds awesome. Very large. Would definitely stay again, plan to seek out more Embassy Suites. Only issue was internet didn't come in strong enough where we were at.

Review collected in partnership with Embassy Suites Hotels

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