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All 12 Frisco hotels

Embassy Suites Dallas Frisco

3.5 of 5 Hotel   |   7600 John Q Hammons Dr, Frisco, TX 75034
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Ranked #6 of 12 Hotels in Frisco
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Susan M Fruitvale
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454 reviews from our community

Traveler rating
    224
    137
    53
    21
    19
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121
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Casablanca, Morocco
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

First let me say the employees were attentive and tried to be helpful as best they could. Whatever is happening here is a managerial or corporate issue. We stayed at this hotel when it was fairly new. Lovely. The lobby reminded me of the Bellagio with the flower glass plate ceiling lights. Perhaps it had high hopes and low ROI.... More

Was this review helpful? Yes
Fruitvale
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This is a great hotel. It was very clean and welcoming. The location is great and the business facilities were outstanding. The made to order breakfast and the breakfast buffet are definitely a plus. I would recommend this hotel to others.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Boston
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The rooms were clean and well prepared. Room service was fast and friendly, and the complimentary breakfast had an excellent array of delicious choices. I enjoyed the open lobby design of the floors, so that you can see the floors below and above, adding to the integrative feel of the hotel.

Was this review helpful? Yes
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you so much for the very nice review and we are glad you enjoyed your stay with us. Thank you for noting your room service experience, breakfast, as well as the wonderful suites every guest receives! Our team takes pride in caring for our guests and appreciates your comments. Thank you again for staying with us and we look... More

frisco, tx
Top Contributor
123 reviews 123 reviews
39 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 1 week ago

My family spent one night here for a staycation. We checked in early on a Friday for just one night. It is a nice hotel; however, it could use a renovation. None of the fountains in the lobby were working, and the furniture and fixtures in the bedrooms look old. It also looks like the fake greenery has not been... More

Was this review helpful? Yes
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you for your feedback and taking the time to post your comments regarding our hotel. I was gratified to see your positive comments, but understand your stay was mixed. I greatly apologize for the unnecessary frustrations you experienced calling for our shuttle service from the mall. I will share your comments with my team, so we may avoid situations... More

Sand Springs, United States
1 review
5 of 5 stars Reviewed 1 week ago

We were at a business convention. The stay was an enjoyable. The staff was friendly, quick service at check in and out! I also experienced fast friendly preparation of "omelet made to order" at breakfast! I didn't have an opportunity to check out the fitness facilities.....maybe next time!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you so much for your wonderful comments! It is always gratifying to hear when my staff takes such good care of our guests! I am glad you enjoyed your stay with us as well as our breakfast. Thank you again for staying with us and we hope to see you soon! Rich Lundt General Manager More

Pittsburgh, Pennsylvania
Top Contributor
183 reviews 183 reviews
103 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one night for business and found it to be very nice. Typical embassy suite layout for the room. Clean and comfortable with a nice view of the ball park. The work out room was great with newer equipment. The breakfast area was clean and had plenty of room. Overall I would stay here again

Was this review helpful? Yes
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you so much for the very nice review of our hotel. We are so glad that you enjoyed your stay with us and that you had a chance to enjoy many of our amenities and wonderful service. Our team takes pride in caring for our guests and appreciates your comments. We hope to see you again soon! Rich Lundt... More

San Antonio
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel many times. It is conveniently located right behind the Stonebriar Mall and Dr Pepper Ballpark. Have always had very good experiences. The made to order breakfast and evening social hours are just a perk. Only negative is the additional charge for parking whether there is a slot available or not. Shares the parking garage... More

Was this review helpful? Yes
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you so much for the nice review of our hotel; we are so glad that you enjoyed your stay with us. Thank you for noting our breakfast, Manager's reception and great location. Your detail gives a great description that can be so helpful to other travelers. We appreciate you for being a loyal Embassy Suites Frisco guest and look... More

1 review
3 of 5 stars Reviewed 3 weeks ago

I recently stayed 1 night. For the most part it was ok. Room was spacious but there were no blankets or pillows for the pull out. Called front desk and they had them sent up within 10 mins. Also received a call back (about 45 mins later to follow up) which woke the kids up. Then about 30 mins later... More

Was this review helpful? Yes
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you for taking the time to review our hotel. We greatly apologize for the unnecessary frustrations you experienced during your stay. As a management team, we take all comments seriously and share them with our staff, so we may avoid situations such as these. Again, thank you for the comments and we hope you will give us another opportunity... More

United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for business. They had a parking garage they had reserved for a convention to use for paid parking. They told me had to park in the outside lot, but that was full also. I could not get into my room because there was no place to park. I had to go hang out somewhere besides... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for the difficulties with parking. As a management team, we take all comments seriously and share them with our staff, so we may resolve issues such as these. Thank you so much for staying with us and we... More

Tulsa, Oklahoma
Contributor
14 reviews 14 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I recently attended the Two-Year College English Association conference at the Embassy Suites. What a wonderful trip. Not only was the conference fantastic, but the hotel was so nice. My suite was huge. I upgraded to the top floor (14th floor) -worth every penny. The upgrade included free wi-fi (a $9.95 daily charge otherwise) plus free snacks. There's a machine... More

Was this review helpful? Yes
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you so much for the very nice review of our hotel. Your detail gives a great description that can be so helpful to other travelers. We are so glad that you enjoyed your stay with us and that you had a chance to enjoy our wonderful service as well as our Premium Level amenities. We hope to see you... More

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Additional Information about Embassy Suites Dallas Frisco

Address: 7600 John Q Hammons Dr, Frisco, TX 75034
Phone Number:
Location: United States > Texas > Frisco
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Dallas Frisco 3.5*
Number of rooms: 330
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Also Known As:
Embassy Suites Dallas Frisco Hotel Frisco
Embassy Suites Frisco
Frisco Embassy Suites

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