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All 12 Frisco hotels

Embassy Suites Dallas Frisco

3.5 of 5 Hotel   |   7600 John Q Hammons Dr, Frisco, TX 75034
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79%
Ranked #6 of 12 hotels in Frisco
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
bestndwest Oklahoma City, Oklahoma, United States
  • Overview
  • Reviews (401)
  • Photos (64)
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  • Room tips (55)
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401 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
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English first
Oklahoma City, Oklahoma, United States
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We have stayed here twice. Comfortable, clean, amenities, and service are awesome. Indoor pool area was a big plus when the kids were with us. Proximity to shopping in the Stonebriar area can't be beat.

Was this review helpful? Yes 1
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you so much for your wonderful comments! We are so glad that you enjoyed your stay with us and that you had a chance to enjoy many of our amenities and wonderful service. We are glad hear the kids had the opportunity to enjoy our indoor pool. Our team takes pride in caring for our guests and appreciates your... More

Atlanta, Georgia
Top Contributor
78 reviews 78 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I love Embassy Suites hotels. I love the free made to order breakfast- The best in the hotel business if you ask me. I love the manager's reception. Who can beat free margaritas for two hours every day? The fountains were down while we were there, but the lobby was comfortable and classy. The rooms were spacious with closed doors... More

Was this review helpful? Yes
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you so much for the very nice review of our hotel. Your detail gives a great description that can be so helpful to other travelers. Thank you for noting our breakfast, manager’s reception as well as the wonderful suites every guest receives! Thank you again for your review and we hope to see you again! Rich Lundt Ganeral Manager More

Buda, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very nice hotel connected to Convention Center. Complimentary breakfast was quick and easy, with a good variety to choose from. RoughRider Stadium within walking distance. Rooms very nice and clean. Cons: Only one restaurant in hotel, and a Sports Bar (not family oriented) across the street. Any others are driving distance.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you so much for the very nice review of our hotel. Your detail gives a great description that can be so helpful to other travelers. Thank you for noting our great location as well as the wonderful suites every guest receives! Thank you again for your review and we hope to see you again! Rich Lundt General Manager More

Austin, United States
1 review
5 of 5 stars Reviewed 1 week ago

Warm friendly staff, excellent accommodations! The breakfast was awesome and we enjoyed the pool! Our room was very clean but did have a faint hint of smoke (we only noticed when we first walked in but it disappeared when we left the door open for a few minutes). The work out room has some very nice equipment but it is... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you for your feedback and taking the time to post your comments regarding our hotel. We appreciate all the feedback we can get, as it helps us in our ongoing efforts to improve product and service. Thanks for sharing your experience with us and we hope to see you soon! Rich Lundt General Manager More

Austin, United States
1 review
5 of 5 stars Reviewed 1 week ago

All of my needs were met in a timely and friendly fashion. If given the opportunity to return to this area, I will definitely choose to stay at this hotel. The location was great because of all of the local establishments close by.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you so much for the very nice review of our hotel. Your detail gives a great description that can be so helpful to other travelers. Thank you for noting our great location as well as the wonderful suites every guest receives! Thank you again for your review and we hope to see you again! Rich Lundt General Manager More

1 review
5 of 5 stars Reviewed 1 week ago

Had an amazing time, hotel was very clean and staff was very nice and helpful. I left my passport at hotel after check out and they shipped it out to me via fed ex amazing customer service!!!!!!!!! The evening complimentary drinks were a plus for someone who had been in a conference all day. The location was also a plus... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you so much for the nice review of our hotel. We are so glad that you enjoyed your stay with us and that you had a chance to enjoy many of our amenities and wonderful service. Your detail gives a great description that can be so helpful to other travelers. I will pass on your comments regarding the pool... More

Seattle, United States
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

The staff after 5PM disappears. when you are able to track someone down, expect no action to be taken. This is a nice hotel with horrible management and staff. There are several hotels near by, stay a one of them.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 4
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you for writing a review on Trip Advisor. Comments from our guests are very important to our staff. I wanted to personally apologize for your experience that you had while staying with us. I have forwarded this review to all the managers regarding all of the issues you mentioned. I would like you to come back so we can... More

United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Hotel is located in a great area next to a really nice mall. That is the only positive! The hotel is also connected to a convention center that brings most of the guests. The hotel NEEDS A COMPLETE RENOVATION!!!! The rooms are old and musty, breakfast was OK, tables were never cleaned and paper plates and cups only, evening reception... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We appreciate your feedback as it assists us on improving our service and quality. I am hoping to get an opportunity to speak with you regarding your stay and do hope to hear from you soon. I am sorry for the experience... More

Tucson, Arizona
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Fast Check-In's. Spacious, clean, modern rooms. Very comfortable beds. Awesome breakfast setup. Very reasonable rates. A must for business travelers to the Frisco or Plano, TX area. The staff is also very friendly.

Was this review helpful? Yes
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you so much for the very nice review of our hotel. Your detail gives a great description that can be so helpful to other business travelers. Thank you for noting our breakfast as well as the wonderful suites every guest receives! Thank you again for your review and we hope to see you again! Rich Lundt General Manager More

Saint Paul, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I was at this hotel for a conference so it was not a hotel i put much thought in until I walked in. Lobby was great, staff were extremely friendly and everyone talks to you, no matter their job title. The rooms are great getaways during a busy conference! I'm very impressed and would definitely go back. I had no... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you so much for the very nice review of our hotel. We are so glad that you enjoyed your stay with us and that you had a chance to experience our wonderful service. Our team takes pride in caring for our guests and appreciates your comments. We hope to see you again soon! Rich Lundt General Manager More

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Additional Information about Embassy Suites Dallas Frisco

Address: 7600 John Q Hammons Dr, Frisco, TX 75034
Phone Number:
Location: United States > Texas > Frisco
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Dallas Frisco 3.5*
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Also Known As:
Embassy Suites Dallas Frisco Hotel Frisco
Embassy Suites Frisco
Frisco Embassy Suites

64 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Frisco #3 Romantic Hotel in Frisco #9 Family Hotel in Frisco
Hotel Class
Official Description (provided by the hotel)
The beautiful Embassy Suites Frisco Convention Center and Spa is located in the heart of Frisco. Frisco is the most booming place in the USA! So much is happening here! We are a four diamond, four star Embassy Suites! We boast over three hundred and thirty wonderfully appointed suites. We have that special four diamond, four star service that will exceed all of your expectations. The Embassy Frisco features a full service SPA BOTANICA which has everything from pedicures to body massages. The perfect place to relax from a meeting or sneak away for a romantic weekend.Talk about meeting space; we got you covered! The Embassy Frisco has a full convention center with over 90,000 square feet of flexible space that can accommodate up to two thousand! Whether you are coming in for that special meeting or family reunion- we do it all! Don't forget weddings! We have a special coordinator to assist your every need.The Embassy Frisco is close to everything to do! We are steps away from Dr Pepper Arena. We have views that overlook the Roughriders stadium. Close to many restaurants and shopping shopping shopping! Right across the street from Stonebrier mall and all they have to offer! So come on over to Frisco Embassy Convention Center and Spa- we will exceed all your expectations. ... more   less 
Number of rooms
330

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