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All 12 Frisco hotels

Embassy Suites Dallas Frisco

3.5 of 5 Hotel   |   7600 John Q Hammons Dr, Frisco, TX 75034
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79%
Ranked #7 of 12 Hotels in Frisco
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Mary K Denver, CO, United States
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418 reviews from our community

Traveler rating
    204
    125
    51
    19
    19
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117
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Denver, CO, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Staff was beyond helpful. We were there for a conference and they had to handle a lot of people at one time. Food at breakfast was wonderful. Room was huge and included a bedroom and a living room with a refrigerator, microwave, and extra sink and desk. Fabulous!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
San Antonio, Texas
Top Contributor
68 reviews 68 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel, like every Embassy Suites I have been to, is a very nice place. The manager's reception is great, as always, just like the breakfast. But this is what I expect. What I did not expect was a loud a/c unit in the room. It didn't bother me, but it kept my wife up and that is just not... More

Was this review helpful? Yes
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you for your feedback and taking the time to post your comments regarding our hotel. We are sorry to hear your stay was mixed. We greatly apologize for the unnecessary frustrations you experienced with the AC. I have addressed this issue with my team. We hope this experience will not keep you from considering us in the future. Rich... More

Norcross, Georgia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just a great hotel that does everything well. The location is very convenient for business or fun stuff. Never any negative surprises. If you get lucky your room will overlook the ballpark. Some places you can tell are well run as soon as you step in the door. This is one of those.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you for your wonderful review, we are glad you enjoyed your stay with us. We appreciate you taking the time to write a review and your mentions of our great location and service. We hope to see you again the next time you are visiting the Frisco, TX area. Safe Travels! Rich Lundt General Manager More

Ada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

My husband and I recently planned a birthday weekend getaway trip to Dallas, Texas. We chose the Embassy Suites in Frisco for its convenient location to our favorite places and destinations during our stay. It was the most wonderful, comfortable stay with the utmost and highest quality of service. The food was exceptionally delicious!!! Will most definitely stay there again!!!... More

Was this review helpful? Yes
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you for your wonderful review.We are so glad that you enjoyed your birthday weekend staying with us. We appreciate you taking the time to write a review as well as your mentions of our great location and outstanding customer service. We look forward to see you again the next time you are visiting the Frisco, TX area. Safe Travels!... More

Austin, Texas
Top Contributor
67 reviews 67 reviews
3 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great, friendly staff. Comfy beds and clean rooms. Lots of internet connectivity throughout. They serve a pretty decent breakfast buffet that is included in your stay. The convention center is great, with very adequate space. I would definitely stay at Embassy Suites again, based on my experience.

Was this review helpful? Yes
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you so much for the very nice review of our hotel. We are so glad that you enjoyed your stay with us and that you had a chance to experience our wonderful service. Our team takes pride in caring for our guests and appreciates your comments. We hope to see you again soon! Rich Lundt General Manager More

Denton, TX, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Attended a religious conference sponsored by my denomination, Aug 29-31, 2014 of which I attended two days. Excellent conference facilities and excellent rooms. Staff is friendly and accommodating. Many vegetarians in our group and the meals served were tasty with a great presentation.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you for your kind words and we are glad that you enjoyed your stay with us. Our team appreciates the nice comments regarding our great customer service, suites, conference rooms and food quality. These details can be so helpful to other travelers.Thank you for staying with us and we hope to see you again soon. Rich Lundt General Manager More

atl, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel was very clean, staff was great, breakfast was very nice. Over all I will stay here again when I travel to DFW and will stay at other Embassy Suites. The only issue I had with my stay was the bed. It was a bit hard for my taste. Other than that, I had a great stay.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you so much for your wonderful comments! We are so glad that you enjoyed your stay and our team appreciates the nice comments regarding our amenities and location. I do apologize that the bedding was not very comfortable for you.We appreciate your comments and hope to see you again soon. Rich Lundt General Manager More

Fort Mill, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Nice hotel overall, and would stay there again. However, 90+ degrees outside means nothing. Bring parkas and wool sweaters if you need to attend conferences and meeting here. They keep the thermostat at a frigid 55 (it seems). Also, lots of shopping and restaurants close by, but they are so spread out it is much easier to cab it or... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you so much for the wonderful review of our hotel. Your detail gives a great description that can be so helpful to other travelers. I do apologize that the Conference room temperature was too cold for you. Thank you for staying with us and we hope to see you again soon. Rich Lundt General Manager More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Stayed here on 9/1, always great place except this time. Room was fine nothing wrong with that, it was several things however that made my stay sour. They charged me $10 for parking. It didn't matter where I parked or even if I parked there they were gonna charge me for that. I thought that was terrible. Another thing was... More

Was this review helpful? Yes
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you for your feedback and taking the time to post your comments regarding our hotel. We appreciate all the feedback we can get, as it helps us in our ongoing efforts to improve product and service. If you would like to discuss your experience further, please send an email to rich.lundt@jqh.com or by phone 972-963-9143 . We hope this... More

Bowie, Maryland
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Here 2 nights for a meeting and felt the services were fine. Rooms were nice size and prices were fair. Found it hard to get a balance with the temperature so had to turn it off as it became very cold. Had room service and the wings taste like frozen wings not battered on site so that was not good... More

Was this review helpful? Yes
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you for your feedback and taking the time to post your comments regarding our hotel. I was gratified to see the wonderful comments regarding our staff and location. I do apologize for the room temperature issues you encountered and that your Room service order was not up to the usual standards you expect from an Embassy Suites Hotel. I... More

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Additional Information about Embassy Suites Dallas Frisco

Address: 7600 John Q Hammons Dr, Frisco, TX 75034
Phone Number:
Location: United States > Texas > Frisco
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Dallas Frisco 3.5*
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Also Known As:
Embassy Suites Dallas Frisco Hotel Frisco
Embassy Suites Frisco
Frisco Embassy Suites

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