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All 12 Frisco hotels

Embassy Suites Dallas Frisco

3.5 of 5 Hotel   |   7600 John Q Hammons Dr, Frisco, TX 75034
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79%
Ranked #6 of 12 Hotels in Frisco
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
NancyLouOK Ada
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415 reviews from our community

Traveler rating
    202
    125
    50
    19
    19
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117
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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English first
Ada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

My husband and I recently planned a birthday weekend getaway trip to Dallas, Texas. We chose the Embassy Suites in Frisco for its convenient location to our favorite places and destinations during our stay. It was the most wonderful, comfortable stay with the utmost and highest quality of service. The food was exceptionally delicious!!! Will most definitely stay there again!!!... More

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Austin, Texas
Top Contributor
64 reviews 64 reviews
3 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Great, friendly staff. Comfy beds and clean rooms. Lots of internet connectivity throughout. They serve a pretty decent breakfast buffet that is included in your stay. The convention center is great, with very adequate space. I would definitely stay at Embassy Suites again, based on my experience.

Was this review helpful? Yes
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you so much for the very nice review of our hotel. We are so glad that you enjoyed your stay with us and that you had a chance to experience our wonderful service. Our team takes pride in caring for our guests and appreciates your comments. We hope to see you again soon! Rich Lundt General Manager More

Denton, TX, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Attended a religious conference sponsored by my denomination, Aug 29-31, 2014 of which I attended two days. Excellent conference facilities and excellent rooms. Staff is friendly and accommodating. Many vegetarians in our group and the meals served were tasty with a great presentation.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you for your kind words and we are glad that you enjoyed your stay with us. Our team appreciates the nice comments regarding our great customer service, suites, conference rooms and food quality. These details can be so helpful to other travelers.Thank you for staying with us and we hope to see you again soon. Rich Lundt General Manager More

atl, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel was very clean, staff was great, breakfast was very nice. Over all I will stay here again when I travel to DFW and will stay at other Embassy Suites. The only issue I had with my stay was the bed. It was a bit hard for my taste. Other than that, I had a great stay.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you so much for your wonderful comments! We are so glad that you enjoyed your stay and our team appreciates the nice comments regarding our amenities and location. I do apologize that the bedding was not very comfortable for you.We appreciate your comments and hope to see you again soon. Rich Lundt General Manager More

Fort Mill, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Nice hotel overall, and would stay there again. However, 90+ degrees outside means nothing. Bring parkas and wool sweaters if you need to attend conferences and meeting here. They keep the thermostat at a frigid 55 (it seems). Also, lots of shopping and restaurants close by, but they are so spread out it is much easier to cab it or... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you so much for the wonderful review of our hotel. Your detail gives a great description that can be so helpful to other travelers. I do apologize that the Conference room temperature was too cold for you. Thank you for staying with us and we hope to see you again soon. Rich Lundt General Manager More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Stayed here on 9/1, always great place except this time. Room was fine nothing wrong with that, it was several things however that made my stay sour. They charged me $10 for parking. It didn't matter where I parked or even if I parked there they were gonna charge me for that. I thought that was terrible. Another thing was... More

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Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you for your feedback and taking the time to post your comments regarding our hotel. We appreciate all the feedback we can get, as it helps us in our ongoing efforts to improve product and service. If you would like to discuss your experience further, please send an email to rich.lundt@jqh.com or by phone 972-963-9143 . We hope this... More

Bowie, Maryland
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Here 2 nights for a meeting and felt the services were fine. Rooms were nice size and prices were fair. Found it hard to get a balance with the temperature so had to turn it off as it became very cold. Had room service and the wings taste like frozen wings not battered on site so that was not good... More

Was this review helpful? Yes
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you for your feedback and taking the time to post your comments regarding our hotel. I was gratified to see the wonderful comments regarding our staff and location. I do apologize for the room temperature issues you encountered and that your Room service order was not up to the usual standards you expect from an Embassy Suites Hotel. I... More

Glasgow, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed in the Frisco Embassy Suites around a year ago, and reviewed it more highly than the score I would give it today. The location is still excellent, and the surrounding area is clean, bright and well covered in terms of restaurants, bars and other amenities. The hotel itself has good service, the daily manager's reception is still well... More

Was this review helpful? Yes
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you for your feedback and taking the time to post your comments regarding our hotel. We are sorry to hear your stay was mixed. I reviewed your comments regarding your stay with us and we want you to know we appreciate all the feedback we can get. I do apologize that some amenities were not up to the standards... More

Little Rock, AR
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice location and accommodations. Steps away from the ballpark. Bedding was not up the standards I expected from Embassy Suites. Additional fees for internet and parking. Limits number of connection for wireless and can't utilize wireless in conference areas.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you for your feedback and taking the time to post your comments regarding our hotel. I do apologize that the bedding was not up to the standards that you have come to expect from an Embassy Suites Hotel. I will share your comments regarding the bedding with my staff and see what we can do to rectify that. Thank... More

Sugar Land, Texas
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Located in beautiful Frisco with easy access to the freeway and stores and restaurants galore within walking distance. This hotel is attached to the convention center but it is still relatively quiet considering all the folks and activity. Also, it is across the road from the Rough Riders AAA ball park so you can catch a good game while in... More

Was this review helpful? Yes
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you so much for your wonderful comments! We are so glad that you enjoyed your stay and our team appreciates the nice comments regarding our amenities and location. These details can be so helpful to other travelers. Thank you so much for staying with us and we hope to see you again soon. Rich Lundt General Manager More

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Additional Information about Embassy Suites Dallas Frisco

Address: 7600 John Q Hammons Dr, Frisco, TX 75034
Phone Number:
Location: United States > Texas > Frisco
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Dallas Frisco 3.5*
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Also Known As:
Embassy Suites Dallas Frisco Hotel Frisco
Embassy Suites Frisco
Frisco Embassy Suites

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