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Embassy Suites Dallas Frisco

#7 of 13 Hotels in Frisco
Certificate of Excellence
3.5 of 5
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7600 John Q Hammons Dr, Frisco, TX 75034
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Embassy Suites Dallas Frisco
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Ranked #7 of 13 Hotels in Frisco
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Leslie T Frisco, Texas
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527 reviews from our community

Traveler rating
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    58
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142
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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Frisco, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

I come to Frisco alot. I always stay here. The hotel is great and the staff goes out of their way to make sure you enjoy your stay. I would like to recognize your omlet station staff. They are all so friendly and remember their regular guests. One of your omlet chef's named Horhay is great! He remembers my my... More 

Was this review helpful? Yes
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you so much for being a loyal Embassy Suites Frisco traveler and your nice review of our hotel. We are glad that you enjoyed your stay with us, as well as Jorge's cooked to order omelette at breakfast. Our team appreciates the nice comments and look forward to welcoming you back soon. Thank you again for staying with us!... More 

Dallas, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The hotel was just what we needed. It afforded us the opportunity to just stay in or go out to nearby restaurants and shopping. The location took the pressure off to decide. Rooms were immaculate and comfortable. The pool are was so inviting we spend most of the day there.

Review collected in partnership with Embassy Suites Hotels

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Texas
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We checked in quickly and found the room fast. The room was nice with a living area that had a couch and tv, small kitchen area with a fridge/microwave. It had the bedroom separated from the main room. I liked the two tvs, the comfortable bed/pillows and the quietness of the room. One thing to point out is the Breakfast... More 

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Manchester, New Hampshire
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel was nice and a good location near shopping. Loved the sangria at the evening reception. The entire staff was very hospitable especially the omelette station crew and coffee shop team. Room service burger was fantastic!

Was this review helpful? Yes 1
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you so much for the nice review of our hotel; we are so glad that you enjoyed your stay with us. Your detail gives a great description that can be so helpful to other travelers. Thank you for noting our breakfast, Manager's reception and room service. It is always nice to hear when my staff takes such good care... More 

Jacksonville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Great experience. The breakfast is really top notch. Real food, custom omelettes, good coffee, you wont leave hungry! Shopping and restaurants are close enough to walk. The support staff for the convention rooms were great. Good job!!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you so much for the very nice review of our hotel. Your detail gives a great description that can be so helpful to other travelers. We are so glad you enjoyed your stay with us and that you had a chance to enjoy many of our amenities and wonderful service. It is always nice to hear when my staff... More 

Deerfield Beach, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

All in all the hotel is a great place especially for business trips. The service, staff and food is great. And, if you have a high enough suite, you can watch a baseball game across the street from the balcony.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you for your wonderful review. We are glad you enjoyed your stay with us and that our location met your business travel needs. We appreciate your business and look forward to welcoming you back again soon. Rich Lundt General Manager More 

Prosper, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

As far as the pool one of the many reasons we selected this hotel was because it had a indoor pool. When we went to use the pool in the hotel the water temperature was extremely cold. The maintenance staff was called and they came in to check the water temperature and we were told the surface temperature was 65... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

I am sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. We apologize for the issues with the sauna and pool and will work with our maintenance team to ensure these do not happen again. As well, I'm very sorry that you felt in any way unimportant or ignored.... More 

West Valley City, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very clean and very good. Internet didn't work or would work very slowly but otherwise everyone/everything was great. Event was done very well. Could have used more heat as it was pretty cool. Everyone that interacted with me was smiley and helpful.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you for taking the time to review our hotel. We are so glad that you enjoyed your stay with us.I am sorry the internet service did not work as well as it should have. I can assure you, we will address this issue. We hope to see you again soon! Rich Lundt General Manager More 

Apollo Beach, Florida
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Was staying here on a business trip. This hotel knows how to handle a situation of having many people in town and getting them to their conference center. The rooms were very nice and clean. I would recommend this place to anyone staying a night or weeks at a time. I was more like a home away from home.

Was this review helpful? Yes
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you so much for your wonderful comments! It is always gratifying to hear when my staff takes such good care of our guests! Thank you again for staying with us and we hope to see you soon! Rich Lundt General Manager More 

Delray Beach, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Mandatory meeting. Had no choice. Good location across from major mall, and good steakhouse-Perry's. Otherwise, wouldn't go out of my way to stay here. Bartenders were extremely pleasant. Front desk person changed our room for us, as the first assigned room was a disappointment.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you for taking the time to review our hotel. We are so glad that you enjoyed your stay with us. I apologize for your experience during your first check in attempt. I am glad my team was quick to resolve the issue, resulting in an overall wonderful stay. Thank you again for staying with us and we look forward... More 

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