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All 12 Frisco hotels

Embassy Suites Dallas Frisco

3.5 of 5 Hotel   |   7600 John Q Hammons Dr, Frisco, TX 75034
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Embassy Suites Dallas Frisco
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79%
Ranked #6 of 12 hotels in Frisco
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
barnold73 Tucson, Arizona
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395 people have reviewed this hotel

Traveler rating
    189
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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English first
Seattle, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

The staff after 5PM disappears. when you are able to track someone down, expect no action to be taken. This is a nice hotel with horrible management and staff. There are several hotels near by, stay a one of them.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

Hotel is located in a great area next to a really nice mall. That is the only positive! The hotel is also connected to a convention center that brings most of the guests. The hotel NEEDS A COMPLETE RENOVATION!!!! The rooms are old and musty, breakfast was OK, tables were never cleaned and paper plates and cups only, evening reception... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
Tucson, Arizona
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Fast Check-In's. Spacious, clean, modern rooms. Very comfortable beds. Awesome breakfast setup. Very reasonable rates. A must for business travelers to the Frisco or Plano, TX area. The staff is also very friendly.

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Saint Paul, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

I was at this hotel for a conference so it was not a hotel i put much thought in until I walked in. Lobby was great, staff were extremely friendly and everyone talks to you, no matter their job title. The rooms are great getaways during a busy conference! I'm very impressed and would definitely go back. I had no... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you so much for the very nice review of our hotel. We are so glad that you enjoyed your stay with us and that you had a chance to experience our wonderful service. Our team takes pride in caring for our guests and appreciates your comments. We hope to see you again soon! Rich Lundt General Manager More

Fort Worth, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel, very good amenities, and reasonably priced. It's in a good location, if you want to go to the ball park. Otherwise, you have to weave your way through crowds and parking attendants just to get to your hotel. But I will be back!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you for taking the time to review our hotel. We are so glad that you enjoyed your stay with us and that you had a chance to enjoy many of our amenities and wonderful service. Your detail gives a great description that can be so helpful to other travelers. Thank you again for your review and we hope to... More

New England
Top Contributor
66 reviews 66 reviews
24 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice people, Valet was friendly, and staff at front desk(s) always willing to help. Exercise room was OK, and pool and spa were clean and easy to use. My big gripe was that the room was musty. I live in FL, so I'm used to damp, but I didn't expect my Texas room to smell like I was vacationing in... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you for taking the time to review our hotel. We are so glad that you enjoyed your stay with us and that you had a chance to enjoy many of our amenities and wonderful service We hope to see you again the next time you are visiting the Frisco, TX . Rich Lundt General Manager More

Largo, Florida
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We have always had great experiences at other Embassy Suites but when we checked in and went to our room in smelled of cigarettes. They changed our suite right away with no problem but the second room had a different odor. We could not tell if it was a mold or a spray. We were also disappointed in all of... More

Was this review helpful? Yes
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

We greatly apologize for the unnecessary frustrations you experienced. Our goal is to meet and exceed every guests' expectations and we are terribly sorry we failed to do so on your visit. We would love the chance to further discuss your stay. Please feel free to reach out to us at your earliest convenience at rich.lundt@jqh.com. Rich Lundt General Manager More

St. Louis, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I was overwhelmingly pleased with the kind and informative staff at this location. I was however dismayed by the rust on the shower curtain brackets. Replacement needed but otherwise very clean and conveniently located. Large mall with various eateries within close proximity.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

I wanted to thank you for your writing a review! I really do appreciate your feedback. We are pleased that you stayed with us! I did note your comments regarding your Shower curtain brackets and I have addressed that with my Executive Housekeeper. Thank you again and we hope to see you soon! Rich Lundt General Manager More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Our toliet ran all through the night keeping us awake. When we checked out the next morning, the manager discounted our room for the inconvenience. It would have been a bad experience but I appreciate the manager going above and beyond to take care of the situation. Great job Embassy Suites :) My only other concern was that the breakfast... More

Was this review helpful? Yes
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you for your feedback and taking the time to post your comments regarding our hotel. I apologize for the issue you encountered due to the toilet, I am glad my team was able to make it right. Thanks for sharing your experience with us and we hope to see you soon! Rich Lundt General Manager More

Alpine, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

It's a great hotel, great restaurant, great employees, just plain great! Conference Rooms were awesome! Very Clean and very spacious. Overall, the Embassy Suites in Frisco is awesome, and I would definitely recommend it to my family and friends!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you for taking the time to review our hotel. We are so glad that you enjoyed your stay with us and that you had a chance to enjoy many of our amenities and wonderful service. Our team takes pride in caring for our guests and appreciates your comments. Thank you again for your review and we hope to see... More

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Additional Information about Embassy Suites Dallas Frisco

Address: 7600 John Q Hammons Dr, Frisco, TX 75034
Phone Number:
Location: United States > Texas > Frisco
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Dallas Frisco 3.5*
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Also Known As:
Embassy Suites Dallas Frisco Hotel Frisco
Embassy Suites Frisco
Frisco Embassy Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Frisco #3 Romantic Hotel in Frisco #9 Family Hotel in Frisco
Hotel Class
Official Description (provided by the hotel)
The beautiful Embassy Suites Frisco Convention Center and Spa is located in the heart of Frisco. Frisco is the most booming place in the USA! So much is happening here! We are a four diamond, four star Embassy Suites! We boast over three hundred and thirty wonderfully appointed suites. We have that special four diamond, four star service that will exceed all of your expectations. The Embassy Frisco features a full service SPA BOTANICA which has everything from pedicures to body massages. The perfect place to relax from a meeting or sneak away for a romantic weekend.Talk about meeting space; we got you covered! The Embassy Frisco has a full convention center with over 90,000 square feet of flexible space that can accommodate up to two thousand! Whether you are coming in for that special meeting or family reunion- we do it all! Don't forget weddings! We have a special coordinator to assist your every need.The Embassy Frisco is close to everything to do! We are steps away from Dr Pepper Arena. We have views that overlook the Roughriders stadium. Close to many restaurants and shopping shopping shopping! Right across the street from Stonebrier mall and all they have to offer! So come on over to Frisco Embassy Convention Center and Spa- we will exceed all your expectations. ... more   less 
Number of rooms
330

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