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Embassy Suites Dallas Frisco

#4 of 13 Hotels in Frisco
Certificate of Excellence
3.5 of 5
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7600 John Q Hammons Dr, Frisco, TX 75034
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Embassy Suites Dallas Frisco
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Ranked #4 of 13 Hotels in Frisco
Certificate of Excellence
A recent review
3 of 5 stars reviewed yesterday
honestrealreviews Orlando, Florida
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544 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orlando, Florida
Top Contributor
415 reviews 415 reviews
103 hotel reviews
241 helpful votes 241 helpful votes
3 of 5 stars Reviewed yesterday NEW

I was expecting a lot more from a hotel that charges $157 per night. While the free breakfast had many different options and they have a free nightly drinks reception, the overall condition of the property needs updating. The mattress and pillows were also disappointing. I get a better night's sleep at the Comfort Suites brand for much less per... More 

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Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The check is was slow. When we were checking in they had not booked us under the right package, which was supposed to be Pizza movie and 20 percent off a special event. Needless say, we were disappointed when they told us that package was'nt available. The elevators smelled of some unrecognizable stench. We have stayed here many time and... More 

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Los Angeles, California
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed at this Embassy Suites hotel for a four day weekend to attend a conference being held there. We arrived around 6 in the morning as we couldn't make better flight arrangements coming from Los Angeles. They still allowed us to check into our room even though check-in time is 3 pm. They did charge us... More 

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1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

My wife and I just finished our stay at the ES in Frisco this past weekend. While the interior is a little outdated for our taste...the friendly and helpful staff more than made up for any external issues. A desert and champagne was brought to our room (it was our anniversary) Very nice touch. And Jorge the chef...made incredible omelettes... More 

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Ft. Worth, United States
1 review
5 of 5 stars Reviewed 1 week ago

I try to stay at Embassy Suites hotels when I travel. This hotel is in a great location for going to the ballpark right next door. It has great shopping and restaurants close by. The hotel is clean, the atmosphere great, and the breakfasts are very good. I like the reception in the evenings where drinks are served.

Review collected in partnership with Embassy Suites Hotels

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Senior Contributor
28 reviews 28 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall my stay at this hotel was great. The staff was by far one of the most friendly I've ever encountered (and I travel a lot). Every morning each staff member I passed said hello and asked if there were anything we could do. They have complimentary breakfast (full breakfast with an omelet station, and full buffet) and also a... More 

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2 reviews
5 of 5 stars Reviewed 1 week ago

As usual the Embassy Suites in Frisco doesn't let you down. This is our 6th year celebrating Mother's day and we had a great time. Wonderful staff and great value for your money. I had a wonderful and relaxing time at the SPA it is a must!!!

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1 review
5 of 5 stars Reviewed 1 week ago

I frequently travel to the Plano area for work and always stay at this hotel. Quiet, close to work, easy navigation throughout the Dallas suburbs, ballgames at Dr Pepper field right behind the hotel...food is always good and the staff helpful and pleasant. I usually get a high room with a King bed and sleep like a baby. I like... More 

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Houston, United States
1 review
3 of 5 stars Reviewed 1 week ago

Good location, good overall quality, suit we stayed in was smaller than expected. sofa bed was uncomfortable. Staff was friendly. Food quality below expectation. Proximity to large shopping area. good restaurants close by.

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Dallas, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Great value for the price! Excellent breakfast - clean rooms - we stayed in premium suite overlooking ballpark - awesome view! beds were very comfortable and overall hotel "sounds" were very quiet even though there were many children present

Review collected in partnership with Embassy Suites Hotels

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Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you so much for the very nice review of our hotel. We are so glad that you enjoyed your stay with us. Our team takes pride in caring for our guests and appreciates your comments. Thank you again for your review and we hope to see you again! Rich Lundt General Manager More 

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