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Embassy Suites Dallas Frisco

#7 of 13 Hotels in Frisco
Certificate of Excellence
3.5 of 5
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7600 John Q Hammons Dr, Frisco, TX 75034
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Embassy Suites Dallas Frisco
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Ranked #7 of 13 Hotels in Frisco
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
badabing77474 Manchester, New Hampshire
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524 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manchester, New Hampshire
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel was nice and a good location near shopping. Loved the sangria at the evening reception. The entire staff was very hospitable especially the omelette station crew and coffee shop team. Room service burger was fantastic!

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Jacksonville, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great experience. The breakfast is really top notch. Real food, custom omelettes, good coffee, you wont leave hungry! Shopping and restaurants are close enough to walk. The support staff for the convention rooms were great. Good job!!

Review collected in partnership with Embassy Suites Hotels

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Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you so much for the very nice review of our hotel. Your detail gives a great description that can be so helpful to other travelers. We are so glad you enjoyed your stay with us and that you had a chance to enjoy many of our amenities and wonderful service. It is always nice to hear when my staff... More 

Deerfield Beach, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

All in all the hotel is a great place especially for business trips. The service, staff and food is great. And, if you have a high enough suite, you can watch a baseball game across the street from the balcony.

Review collected in partnership with Embassy Suites Hotels

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Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you for your wonderful review. We are glad you enjoyed your stay with us and that our location met your business travel needs. We appreciate your business and look forward to welcoming you back again soon. Rich Lundt General Manager More 

Prosper, United States
1 review
2 of 5 stars Reviewed 6 days ago NEW

As far as the pool one of the many reasons we selected this hotel was because it had a indoor pool. When we went to use the pool in the hotel the water temperature was extremely cold. The maintenance staff was called and they came in to check the water temperature and we were told the surface temperature was 65... More 

Review collected in partnership with Embassy Suites Hotels

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Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

I am sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. We apologize for the issues with the sauna and pool and will work with our maintenance team to ensure these do not happen again. As well, I'm very sorry that you felt in any way unimportant or ignored.... More 

West Valley City, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

Very clean and very good. Internet didn't work or would work very slowly but otherwise everyone/everything was great. Event was done very well. Could have used more heat as it was pretty cool. Everyone that interacted with me was smiley and helpful.

Review collected in partnership with Embassy Suites Hotels

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Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you for taking the time to review our hotel. We are so glad that you enjoyed your stay with us.I am sorry the internet service did not work as well as it should have. I can assure you, we will address this issue. We hope to see you again soon! Rich Lundt General Manager More 

Apollo Beach, Florida
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Was staying here on a business trip. This hotel knows how to handle a situation of having many people in town and getting them to their conference center. The rooms were very nice and clean. I would recommend this place to anyone staying a night or weeks at a time. I was more like a home away from home.

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Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you so much for your wonderful comments! It is always gratifying to hear when my staff takes such good care of our guests! Thank you again for staying with us and we hope to see you soon! Rich Lundt General Manager More 

Delray Beach, United States
1 review
3 of 5 stars Reviewed 1 week ago

Mandatory meeting. Had no choice. Good location across from major mall, and good steakhouse-Perry's. Otherwise, wouldn't go out of my way to stay here. Bartenders were extremely pleasant. Front desk person changed our room for us, as the first assigned room was a disappointment.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you for taking the time to review our hotel. We are so glad that you enjoyed your stay with us. I apologize for your experience during your first check in attempt. I am glad my team was quick to resolve the issue, resulting in an overall wonderful stay. Thank you again for staying with us and we look forward... More 

carolkemp@aol.com
Top Contributor
88 reviews 88 reviews
5 hotel reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed 1 week ago

A business associate and I were in town for an annual REO meeting & training session April 12 -16-2015. We thoroughly enjoy this conference center. We upgraded to the top floor and had a nice view of Dr. Pepper Baseball Stadium, plus it included coffee maker, snacks & wi fi. We especially enjoyed our morning breakfasts with the wonderful omelets... More 

Was this review helpful? Yes 1
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you so much for the wonderful review of our hotel; we are glad that you enjoyed your stay with us. Our team always does a great job making each guest feel special! I do apologize that the Conference room temperature was too cold for you. I have forwarded your comments to my Engineering team. Thank you again for staying... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Great hotel, made even better by super-friendly Jorge the chef, who went above and beyond for our kids making omlettes and Texas shaped waffles. Highly recommended. Also appreciated the onsite washer/dryer after a cross country drive.

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Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you for your nice review of our hotel. I am so glad that you enjoyed your stay with us and appreciate our onsite guest washers and dryers. I am pleased your children had a chance to enjoy Jorge's cooked to order omelette and Texas shaped waffles at breakfast. It is always gratifying to hear when my staff takes such... More 

Gulf Beaches, Florida
Top Contributor
131 reviews 131 reviews
54 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 1 week ago

This a pretty nice well appointed Embassy Suites. Breakfast is nice wide selection and omelettes made to order. Free drinks and snacks in the evening. I would stay here again if I was in the area. they will ding you for in room internet and parking...bummer.

Was this review helpful? Yes
Rich L, General Manager at Embassy Suites Dallas Frisco, responded to this review

Thank you for taking the time to review our hotel. We are so glad you enjoyed your stay with us and that you had a chance to enjoy our wonderful service, breakfast as well as the manager's evening reception. Thank you again for staying with us! We hope to see you next time your travels bring you to Frisco. Richard... More 

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