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The Westin Stonebriar

4.0 of 5 1549 Legacy Drive, Frisco, TX 75034
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Certificate of Excellence 2014
The Westin Stonebriar
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The Westin Stonebriar
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302 reviews from our community

Traveler rating
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    93
    32
    10
    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for a short weekend trip. Great hotel features. Rooms and bathrooms were clean. (What else would you expect from a Westin?) The hotel is located in an area of Frisco that has good restaurants in the area. There's tons of hotels in Frisco, but the Westin is the best!!

Was this review helpful? Yes 1
stonebriar, Executive Administrative Assistant at The Westin Stonebriar, responded to this review

Thank you for your continued patronage to The Westin Stonebriar and for taking the time to share your positive feedback. I am so excited that you enjoyed your short weekend trip with us. We value and appreciate your business and anticipate your return. All the best More 

Austin, Texas
Top Contributor
114 reviews 114 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I am hesitant to write this, because this Westin is such a nice property, but my stay was disappointing... The walls are thin. And it is a known issue with the staff. Noise emanated from my neighbors watchin TV... But since the room walls are so thin, and no ambient noise in the room (like the AC Fan), you can... More 

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stonebriar, Executive Administrative Assistant at The Westin Stonebriar, responded to this review

Thank you for your recent stay with us and for taking the time to share your valuable feedback. I appreciate your kind words about our hotel and staff but would like to apologize for the noise disturbance you encountered. Thank you for your business and we look forward to your return. All the best More 

Urbana, Illinois
Contributor
19 reviews 19 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was the trip were everything started to go wrong. But the staff at the Westin Stonebriar certainly did their best in taking care of us. We needed to delay our trip by one day because of the flu, and the fill-in overnight manager made sure to make a note for the staff when we finally got here. And when... More 

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stonebriar, Executive Administrative Assistant at The Westin Stonebriar, responded to this review

Thank you for your awesome review. We appreciate you taking the time to share your memorable experience at the Westin Stonebriar. Thank you for your amazing feedback about our great hotel and 1st rate food service. I agree with your comment that we have the "friendliest" and "most helpful" staff in The Westin chain. We appreciate your business and I... More 

Cedarburg, Wisconsin
Contributor
17 reviews 17 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Loved the Hotel. My wife and I had our granddaughters stay with us one night and the only downside was the restaurant being closed and having to eat in the lounge with two toddlers. Staff was very gracious considering the energy level of children and the food was delicious. Rooms are nice and pricing was inline with the location and... More 

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stonebriar, Executive Administrative Assistant at The Westin Stonebriar, responded to this review

Dear Jim, thank you for your recent stay with us and for taking the time to share your memorable experience at The Westin Stonebriar. We appreciate your comments about our lovely hotel, great food, and our amazing staff. While I am excited that you enjoyed your meal I apologize that you were not able to experience it in The Legacy... More 

Washington DC, District of Columbia
Senior Contributor
37 reviews 37 reviews
31 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 16, 2014

For some reason I have yet to come across a Westin hotel in Dallas that is actually worth writing back home about, and the Stonebriar is probably the nicest one I've seen, in addition to the Galleria. The property is actually really nice and peaceful, and conveniently located near most corporate locations in Plano/Legacy. The staff is super friendly, and... More 

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stonebriar, Executive Administrative Assistant at The Westin Stonebriar, responded to this review

Thank you for staying with us at The Westin Stonebriar and for taking the time to share your valuable feedback. We appreciate your great comments about our hotel and staff. Thank you for your business and we look forward to welcoming you back soon. Be well More 

Los Angeles, California
Top Contributor
104 reviews 104 reviews
77 hotel reviews
115 helpful votes 115 helpful votes
3 of 5 stars Reviewed December 14, 2014

Front-desk staff was extraordinarily nice and really seemed to enjoy their jobs and guests. Bell staff friendly as well. Surprised that nobody had a list of restaurant recommendation or a book with menus, though the staff did try to assist in finding a good BBQ joint. Night 1: Fire alarm goes off in the middle of the night. Morning 2:... More 

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stonebriar, Executive Administrative Assistant at The Westin Stonebriar, responded to this review

Thank you for staying with us at The Westin Stonebriar and for taking the time to share your valuable feedback. I would like to apologize for the inconveniences you experienced. Although we strive to exceed our guest's expectations at times we fall short and I hope you will allow us another opportunity to deliver our excellent service. Please keep us... More 

Top Contributor
73 reviews 73 reviews
6 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed December 5, 2014

Stayed here for two nights with the wife and basically have no complaints. Room was clean and neat, the fitness area was awesome, the breakfast at legacy grille was second to none. Staff was very friendly and made our stay great. I would do again if in the area again.

Was this review helpful? Yes 1
stonebriar, Executive Administrative Assistant at The Westin Stonebriar, responded to this review

Thank you for your recent stay with us at The Westin Stonebriar and for your Awesome review. We appreciate and value your business and look forward to your return. Be well More 

Dallas, Texas
Contributor
17 reviews 17 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 24, 2014

My husband and I have a new baby and wanted to have a night away. We are from the area and wanted to stay close to Shops at Legacay, since our dinner reservations were there. Every single employee went out of their way to greet us. Very, very friendly staff. We had some drinks at the hotel bar, which were... More 

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stonebriar, Executive Administrative Assistant at The Westin Stonebriar, responded to this review

Dear Rachel, thank you for your recent stay with us and for taking the time to share your valuable feedback. We appreciate your comments about our very friendly staff. We strive to exceed our guests’ expectations and I am pleased to hear that you were able to experience it first-hand. We appreciate your business and look forward to your return.... More 

Durham, NC
Top Contributor
73 reviews 73 reviews
40 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed November 16, 2014

Stayed overnight for business in November 2014. Courteous front desk staff. There are a set of steps up to the lobby with no ramp for handicap accessibility directly visible. Had to bump my luggage up the steps. The bell staff were there to help, but this is a giant pain. Checkin was efficient. They provided a couple of bottles of... More 

Was this review helpful? Yes 1
stonebriar, Executive Administrative Assistant at The Westin Stonebriar, responded to this review

Thank you for staying with us at The Westin Stonebriar and for taking the time to share your valuable feedback. We appreciate your great comments about our hotel and staff. We value your business and look forward to your return. All the best More 

Lubbock, Texas
Top Contributor
120 reviews 120 reviews
24 hotel reviews
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed November 11, 2014

As always ,fantastic weekend ,good front office staff ,good service ,clean rooms and quiet .Food is excellent .Family oriented but also for big kids (Golf) oriented. Very Friendly atmosphere ,close to outlet shopping and nice restaurants .

Was this review helpful? Yes 1
stonebriar, Executive Administrative Assistant at The Westin Stonebriar, responded to this review

Thank you for your continued patronage to The Westin Stonebriar and for sharing your valuable feedback. I am so excited that you had an opportunity to experience another fantastic weekend with us. We appreciate your comments about our friendly environment, great front office staff, excellent food, and quiet and clean guestrooms. I trust that we will have the pleasure in... More 

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Additional Information about The Westin Stonebriar

Address: 1549 Legacy Drive, Frisco, TX 75034
Phone Number:
Location: United States > Texas > Frisco
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Stonebriar 4*
Number of rooms: 301
Reservation Options:
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Also Known As:
The Westin Stonebriar Hotel Frisco
Westin Stonebriar Hotel
Westin Frisco
The Westin Stonebriar Resort
Westin Stonebriar Frisco Texas
The Westin Hotel In Frisco Tx
Frisco Westin
Hotel Style:
#3 Romantic Hotel in Frisco
#3 Family Hotel in Frisco
#6 Business Hotel in Frisco

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