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All 12 Frisco hotels

The Westin Stonebriar

4.0 of 5 Resort   |   1549 Legacy Drive, Frisco, TX 75034
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The Westin Stonebriar
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85%
Ranked #5 of 12 hotels in Frisco
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
hoosiervegas Las Vegas, Nevada
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254 people have reviewed this hotel

Traveler rating
    140
    73
    27
    10
    4
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69
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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  • French first
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English first
Las Vegas, Nevada
Contributor
14 reviews 14 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this property for an event. After a long and disastrous travel day, which included a change in hotels, checking into the Westin Stonebriar was a breath of fresh air. The staff was gracious and accommodating from check-in to check-out. The tone was set with Bret, the front desk agent, who took my call and booked my same... More

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Renee U, Executive Administrative Assistant at The Westin Stonebriar, responded to this review

Thank you for taking the time to share your memorable experience with us at The Westin Stonebriar. We appreciate your great feedback about Brett and the rest of our wonderful staff who pride themselves on the great personal service they deliver, and I know they appreciate your recognition of their hard work. We value your business and look forward to... More

Austin, Texas
Senior Contributor
39 reviews 39 reviews
31 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This Westin is attractive, as you would expect with a Westin. The air conditioning system, however, is sub-par. From time to time I come across a hotel where the room temp never gets down to where you've set it. I realize some systems are designed to keep the temp within 1 or 2 degrees of where you've set it, but... More

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Renee U, Executive Administrative Assistant at The Westin Stonebriar, responded to this review

Thank you for staying with us at The Westin Stonebriar and for taking the time to share your valuable feedback. I would like to apologize for the inconveniences you experienced in your guest room. Although we strive to exceed our guest's expectations at times we fall short and I hope that you would allow us another opportunity to deliver our... More

Oklahoma
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We hadn't stayed at this hotel before, but our first stay won't be our last. It's a very nice hotel with a great staff. The rooms were super clean. The bathroom was awesome. My husband can't stop telling people about the rain shower type shower head that they had. Guess he really liked it. :o) The room was quiet and... More

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Renee U, Executive Administrative Assistant at The Westin Stonebriar, responded to this review

Thank you for your recent stay with us and for taking the time to share your memorable experience at The Westin Stonebriar. I am thrilled to hear that you enjoyed every aspect of your stay from our great staff, super clean guest rooms, comfortable beds, awesome bathroom and “Heavenly Shower Head”. We are so excited that you will be returning.... More

Saint Clair Shores, Michigan
1 review
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel for over 200 nights this past year on business. The staff at the Westin Stonebriar in Frisco, TX is the best staff that I've ever had the pleasure of working with. The entire staff is consistently very friendly and always goes out of their way to help me out in every way that they... More

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Renee U, Executive Administrative Assistant at The Westin Stonebriar, responded to this review

Mr. Brown, thank you for your continued patronage to The Westin Stonebriar and Starwood Hotels & Resorts and for taking the time to share your valuable feedback. We appreciate your comments about our associates who pride themselves on the great personal service they deliver, and I know they appreciate your recognition of their hard work. We value your business and... More

Portland, ME
Top Contributor
55 reviews 55 reviews
51 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Was here for a 3 day convention for work in Jan 2014 and the staff was very inviting and polite. It is a little drive from the airport, but worth it when you get there. Rooms are very large, comfortable and had all the amenities needed. Bathroom very large. Hotel bar was very nice. All the breakfast, lunch and dinner... More

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Renee U, Executive Administrative Assistant at The Westin Stonebriar, responded to this review

Thank you for staying with us at The Westin Stonebriar and for your awesome review. We appreciate you taking the time to share your valuable feedback about our polite and inviting staff, our large, comfortable guest rooms, nice bar and excellent meals. We appreciate your business and look forward to welcoming you back soon. All the best More

Senior Contributor
26 reviews 26 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Stayed here the weekend before spring break was over. Got a nice deal on trip advisor. Stayed on the fifth floor facing the courtyard. The staff was very helpful with directions and questions. The King bed was comfy but the four pillows were small and undersized. The bathroom and shower were above average. The legacy bar was a good happy... More

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Renee U, Executive Administrative Assistant at The Westin Stonebriar, responded to this review

Thank you for staying with us at The Westin Stonebriar and for sharing your valuable feedback. I am thrilled that you enjoyed our friendly staff, the Westin workout, pool, hot tub, bocce, and your great golf course view. We value your business and I trust we will have the pleasure in welcoming you back soon. Be well More

Frisco,TX
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed in several Westin and W Hotel properties in various cities and was somewhat disappointed in my stay here. One the main things I look forward to is the "wonderful" bed-even though it said I would have one- it was not a comfortable nights sleep for me so I'm questioning if my room even had one? I also... More

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Renee U, Executive Administrative Assistant at The Westin Stonebriar, responded to this review

Thank you for staying with us at The Westin Stonebriar and for your continued loyalty to Starwood Hotels and Resorts. I appreciate you taking the time to share your valuable feedback about our friendly staff and clean hotel. I would like to apologize for the inconveniences you experienced. I would like to personally take care of making your next reservation.... More

Austin, Texas
1 review
5 of 5 stars Reviewed March 18, 2014 via mobile

I had an incredible stay at this Westin. I honestly had no idea of what to expect, but it was great! From the very first moment that I walked near the door, the valet guy (Miles, I think was his name) was very helpful and welcoming. He explained where I had to go check in and opened the door for... More

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Renee U, Executive Administrative Assistant at The Westin Stonebriar, responded to this review

Dear Gustav, thank you for taking the time to share your incredible experience at The Westin Stonebriar. We appreciate your great feedback about Miles, Alvina, Brittany and the rest of the staff. I am so excited that you received a warm welcome and that you felt like "you belong" I can tell by your comments that you really appreciated the... More

Amarillo, Texas
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 17, 2014

From the moment we pulled up we knew we had found something special. And it got even more so once inside. It really begins and ends with the staff. There are two kinds of employees in the hospitality industry. Those who are there soley because it's their job, and those who want to be there, and take every task seriously,... More

Was this review helpful? Yes
Renee U, Executive Administrative Assistant at The Westin Stonebriar, responded to this review

Thank you for staying with us and for taking the time to share your memorable experience at The Westin Stonebriar. I am thrilled to hear that you enjoyed every aspect of your stay and felt welcomed from the moment you pulled up. We appreciate your comments about our associates who pride themselves on the great personal service they deliver, and... More

Kennesaw, Georgia
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 10, 2014

This is my favorite hotel in TX! The staff is what really pushes it over the top. The rooms are great, and I agree with the previous reviews that it is older, but decently not in the rundown sense. It is very old world (think dark wood and leather) in the lobby and bar area. There is a nice reading... More

Was this review helpful? Yes
Renee U, Executive Administrative Assistant at The Westin Stonebriar, responded to this review

Thank you for staying with us at The Westin Stonebriar and for your uplifting words about our hotel and staff. I am so pleased to hear that you experienced our exceptional customer service. We appreciate your business and are thrilled that you will be returning. All the best More

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Additional Information about The Westin Stonebriar

Also Known As:
The Westin Stonebriar Hotel Frisco
The Westin Stonebriar Hotel
Westin Stonebriar Hotel
Westin Frisco
The Westin Stonebriar Resort
Westin Stonebriar Frisco Texas
The Westin Hotel In Frisco Tx
Frisco Westin
Address: 1549 Legacy Drive, Frisco, TX 75034
Phone Number:
Location: United States > Texas > Frisco
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Frisco
#4 Romantic Hotel in Frisco
#5 Business Hotel in Frisco
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Stonebriar 4*
Official Description (provided by the hotel):
Located in the North Dallas suburb of Frisco, The Westin Stonebriar offers a rejuvenating haven away from the rigors of travel. ... more   less 
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