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Hilton Garden Inn Frisco

#6 of 14 Hotels in Frisco
Certificate of Excellence
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7550 Gaylord Parkway, Frisco, TX 75034
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1 room 1 adult
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Hilton Garden Inn Frisco
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265 Reviews from our TripAdvisor Community

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Idabel, Oklahoma
Level Contributor
61 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

We walked into a spacious lobby, tastefully decorated, and was greeted at the desk with a a genuine smile. I say it that way because LaDarius greeted us with a smile, but there was a "smile in his voice" and a "welcome to my place" in his eyes. So, 2 things the Hilton Garden Inn of Frisco has going for... More 

Helpful?
Thank Russ74745
Phoenix, Arizona, USA
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Would stay here again. Very clean. Staff super helpful. A+ The room was great, the bed comfortable. Staff went above and beyond to be helpful. They helped me arrange a ride (told me about Uber) and helped me with the app. They answered questions about what was nearby. Wake up call was on time. Breakfast staff were pleasant. Overall I... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Roche1234
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I usually try to stay at a Hilton Garden Inn when traveling. This hotel has a pretty good location for access to the highway and shopping close by. The lobby was nice and the staff were friendly. The bathroom was not thoroughly cleaned and the bed comforter smelled. The TV was old and had shadows on every channel. I had... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Matthew F
1 review
1 of 5 stars Reviewed 4 weeks ago

When we arrived our reservation was not available. On the day before we were supposed to check out we were told that we are being charged an extra day even though I had a receipt to show we had 4 days available. They blamed trip advisor for not paying the extra day. The shower showed signs of mold but it... More 

Helpful?
Thank Teresa J M
Christian L, General Manager at Hilton Garden Inn Frisco, responded to this review

I appreciate your feedback on your experience at our property. I noticed you mentioned our staff was nice and accommodating, we pride ourselves on great service! I would like to speak with you personally about the other issues you had and find a resolution for you. I urge you to reach out to me personally. More 

Pine Bluff, United States
1 review
4 of 5 stars Reviewed January 1, 2016

This was our second stay in as many weeks. Once again, staff was courteous, helpful and professional. Property is clean, quiet and well located for shopping, dining and general area travel. Will definitely stay here in the future.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Stephen C M
1 review
3 of 5 stars Reviewed December 7, 2015

Have stayed at this Frisco,Tx. hotel several times.We stay here because of location. The staff is polite and helpful,both at the desk and dining area. They serve a hot breakfast for a small charge, which is prepared well. However, upon this last arrival, we found the room to have been neglected: crumbs on carpet and sofa and bathroom not quite... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Eileen B
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 28, 2015 via mobile

We came to town for Thanksgiving and decided to stay in Frisco to get some shopping done. Our three night stay was great. The hotel is located in a great spot to go shopping. The staff was very friendly and accommodating. I will definitely stay here again.

Helpful?
Thank CJK6677
Tampa, Florida, United States
1 review
5 of 5 stars Reviewed November 28, 2015

This was a return stay at the Hilton Garden Inn in Frisco, Texas. I returned to the same hotel because the prior visit pleased me so much, and this latest experience was the same. Both trips to Frisco were to visit family, and this hotel was absolutely perfect for what I needed.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Francis C
Georgetown, United States
1 review
5 of 5 stars Reviewed November 26, 2015

Very reasonably priced, very clean, great towels and linens, friendly staff, and a nice restaurant on property. Close to shopping and all sorts of restaurants. If I were you I wouldn't hesitate to chose this hotel for your stay in Frisco, Texas.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Pierre B
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 25, 2015

Clean, friendly, convenient - we came to the Frisco/Allen area for a fun day of shopping, relaxation - this hotel is near 121 and the Dallas Tollway making it easy to go to Allen Outlets and Nebraska Furniture Mart.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank jillmoore0404
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