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Hilton Garden Inn Frisco

#5 of 13 Hotels in Frisco
Certificate of Excellence
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7550 Gaylord Parkway, Frisco, TX 75034
Best prices for: 1 room 1 guest
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Hilton Garden Inn Frisco
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Hilton Garden Inn Frisco
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209 reviews from our community

Traveler rating
    104
    67
    22
    11
    5
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55
34
11
92
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
52 reviews 52 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel itself was nice. We stayed on the 1st floor, across from the fitness center. The room was quiet. It does need to be updated. The hotel pictures of the rooms aren't exactly accurate. But, over all pretty decent place. The staff was super friendly. They helped arrange their hotel shuttle to take us to dinner. Great location too.

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Garland, Texas, United States
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

In a word...excellent. Clean, friendly and located very close to the activity we came to Frisco for. This hotel may very well be one of the best we have stayed at in some time. Although we did not take advantage of the hotel's amenities, our nights stay was very pleasant. We thought the complimentary bottles of water on check-in was... More 

Review collected in partnership with Hilton Garden Inn

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Amarillo, Texas
Top Contributor
63 reviews 63 reviews
29 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one night for a meeting nearby. Hotel is directly across from the ballpark/Stars center. Hotel was still fresh and new with no noticeable issues. Staff was friendly. Room was nice and clean. Only complaints would be the hard mattress and bathroom door handle that was really loose. Good location with food and attractions very close. Would stay again and... More 

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Elizabeth S, Front Office Manager at Hilton Garden Inn Frisco, responded to this review

Thank you for taking the time to review our hotel! We enjoyed reading your kind comments and I will be sure to forward them to the staff members that helped ensure you would have a great stay with us. I am sorry to hear about the issues you had regarding the mattress. At Hilton Garden Inn Frisco our beds are... More 

Ottawa, Canada
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stay in this hotel during my recent business trip. Breakfast made to order was excellent. Lots of dining option in close vicinity. Rooms clean, well appointed, but bed mattress was worn out. Wifi working well, but speed is capped at 1Mb.

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Top Contributor
128 reviews 128 reviews
21 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great location in Frisco, close to major highways Hwy 121, North Dallas Tollway, Sam Rayburn Tollway, and many good restaurants. Standard Garden Inn amenities which are good. One very annoying trick for wi-fi. Free wi-fi is very low bandwidth and slow. But for only $5 a day you can get higher speed. If La Quinta can give... More 

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United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I stay in this hotel regularly. Like the room size and clean beds. spacious to do business work. The restaurant is super serving hot breakfast every morning vs. continental cold breakfast of other hotels. You feel welcomed right from the time you enter the property

Review collected in partnership with Hilton Garden Inn

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Dallas, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

I never do this kind of homework, BUT couldn't pass up opportunity to really ditz this hotel. VERY EXPENSIVE and NO amenities! Now I have to provide at least 200 words. Here they are: NO BREAKFAST; NO BREAKFAST; NO BREAKFAST!!!!

Review collected in partnership with Hilton Garden Inn

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Christian L, General Manager at Hilton Garden Inn Frisco, responded to this review

I wanted to thank you for your feedback regarding your stay with us. I also wanted to apologize that you were not able to take advantage of our restaurant. We do serve a full hot breakfast, cooked to order. We look forward to seeing you in your future travels to Frisco. More 

Kingwood, TX, United States
Contributor
16 reviews 16 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 15, 2015

Hotel had excellent staff, front desk was excellent, breakfast was great, room was clean. In general everything was fine except bed and pillows were not comfortable. Kitchen staff, front desk and house keeping was great. If they give me good pillows and comfortable bad they give me just like in Hampton Inns, I would stay again and again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
SAN ANTONIO, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 9, 2015

We had a great family weekend staying at this hotel, great location, excellent service and friendly staff, they care about you since you check in, the breakfast made is delicious and fresh, at the the lobby .

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
West Palm Beach, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 1, 2015

Excellent customer service, very clean and comfortable place to stay when traveling away from home for work! The dining experience was great! Food was delicious and freshly cooked to order! Service was great

Review collected in partnership with Hilton Garden Inn

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