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All 12 Frisco hotels

Comfort Suites Frisco Square

2.5 of 5 Hotel   |   9700 Dallas Parkway, Frisco, TX 75034
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89%
Ranked #3 of 12 hotels in Frisco
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed March 18, 2014
ghershel Fort Smith, Arkansas
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130 people have reviewed this hotel

Traveler rating
    107
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    9
    0
    4
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55
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38
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
Fort Smith, Arkansas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2014

My family and I stayed at this hotel for one night. The staff was very professional and the hotel was very clean. The rooms were spacious. The hotel was close to many restaurants. Normally, when I travel to the DFW area, I stay at Comfort Suites DFW North in Irving. I stay there because I know I will be treated... More

Was this review helpful? Yes 1
Edmond, Oklahoma
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 8, 2014

This was our first time to stay in Frisco and would defiantly stay here again! Within walking distance to restaurants and to the Toyota Soccer Stadium. Easy access to highways and close to great shopping! Front desk were very helpful and friendly (a huge plus!!). Rooms were spacious, clean and beds very comfortable. Delicious breakfast bar or you can grab... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed February 3, 2014

Fantastic location. Friendly and helpful staff, room well worth the rate, and breakfast was really good. Excellent place to stay if you have soccer or other activities in the area. Looking forward to coming back again for future events.

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Fairfield, Connecticut
2 reviews
5 of 5 stars Reviewed February 3, 2014

I stayed here for 3 days on business. It is a very nice hotel, clean, good breakfast, the front desk was friendly, and the cost is very reasonable. Convenient location right off highway. Would recommend.

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Winston Salem, North Carolina
1 review
5 of 5 stars Reviewed February 3, 2014

I have only good things to say about my stay at Comfort Suites Frisco Square. I stayed there for 3 days while taking a Security class not too far away. It was a problem-free stay. The service and all the amenities were above my expectations. I took advantage of the shuttle each day to get to a class and back... More

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Georgetown, Texas
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed January 28, 2014

Stayed at this hotel for business meetings. Lighting was poor in room for reading. It was 3 table lamps and one floor lamp. Had a room facing the freeway, very noisy. Not for light sleepers. Also there is a large neon sign in the front the lights up the room at night. Room not very dark for sleeping. Asked front... More

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ComfortSuitesfrisco, General Manager at Comfort Suites Frisco Square, responded to this review

Hello, On behalf of my entire team, I would like to apologize for failing to exceed your expectations. We strive for excellence in all we do, I regret to read we did not meet this goal during your stay. We will use your feedback to ensure we address any issue your reported that can be immediately fixed. We are very... More

Cary, North Carolina
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 24, 2014

Everyone was really helpful and I felt very welcome at Comfort Suites in Frisco. The room was clean, comfortable and spacious. The pool and spa are great! A nice surprise. Breakfast area was very clean and didn't feel crowded, the tables were spread out. Nice breakfast, too. I was a bit worried about noise when I realized that the hotel... More

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ComfortSuitesfrisco, General Manager at Comfort Suites Frisco Square, responded to this review

Thank you so much for sharing your feedback regarding your most recent stay. I am pleased to hear that my staff is taking such great care of our guests. I am also happy to read that our hotel and amenities met your every need. We truly appreciate your patronage to our hotel and look forward to seeing you again very... More

Springdale, Arkansas, Usa
1 review
3 of 5 stars Reviewed December 11, 2013

We had terrible tv reception, but once requested, it was fixed so we could watch the tv. I asked them to fix the "non-slip" strips in the bathtub, they said they would (because there was not enough there and what was there was half stuck down) - it never got fixed. I slipped and then had to make sure I... More

Was this review helpful? Yes
ComfortSuitesfrisco, General Manager at Comfort Suites Frisco Square, responded to this review

Greetings, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and for this reason, we conduct an extensive maintenance check on all our rooms on a quarterly basis . We also train our staff to ensure they notify the proper personnel if does not meet our... More

Renton, Washington
1 review
1 of 5 stars Reviewed December 3, 2013

I didn't even book this hotel due to the extraordinarily poor phone customer service. On hold for most of 15 minutes without a reservation. Lots of excuses, but no real service. The front desk reservation clerk and the manager provided poor service.

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ComfortSuitesfrisco, General Manager at Comfort Suites Frisco Square, responded to this review

Greetings, It is with much regret that I read your comments concerning a recent interaction with my team. My team and I take great pride in showing the utmost courtesy to all those who contact our hotel, especially prospective guests. I assure you that I will look into this situation further to ensure that any issue is handled accordingly. Please... More

province of quebec
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 24, 2013

very nice hotel to stay in,it`s very clean and the staff is very nice,we felt welcome.The breakfast which is included in the price is very good and with a good variety.The free internet worked perfectly.The indoor swimming pool was great.A lot of restaurants nearby with a good variety of food.I recommend Rudy`s just out of the parking lot.But not very... More

Was this review helpful? Yes 1
ComfortSuitesfrisco, General Manager at Comfort Suites Frisco Square, responded to this review

Hello! Thank you so much for being our guest. I am honored that you took the time to provide feedback that lets me know that my team is taking great care of our guests! We look forward to seeing you very soon. Regards, Adrian M. Chavez General Manager More

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Additional Information about Comfort Suites Frisco Square

Also Known As:
Comfort Suites Frisco Square Hotel
Comfort Suites Frisco Square Hotel Frisco
Comfort Suites Frisco
Address: 9700 Dallas Parkway, Frisco, TX 75034
Phone Number:
Location: United States > Texas > Frisco
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Frisco
#7 Business Hotel in Frisco
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Frisco Square 2.5*
Official Description (provided by the hotel):
Ideally located in the heart of Frisco just north of Dallas, the newly built Comfort Suites® At Frisco Square/Pizza Hut Park is one of the closest hotels to and within walking distance from Pizza Hut Park stadium, Frisco Sports Complex and Frisco Square. The Frisco Conference Center, Dr Pepper Ballpark , Dr Pepper StarCenter - Frisco multipurpose venue and Stonebriar Centre mall are all minutes away from this Frisco, TX hotel. ... more   less 
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