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Comfort Inn & Suites

2.5 of 5 4220 Preston Road, Frisco, TX 75034 (Formerly Inn at Stonebriar)
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Comfort Inn & Suites
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Comfort Inn & Suites
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74 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Marshall, TX, USA
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Not only were the rooms comfortable, free breakfasts tasty, but the staff went WAY above and beyond to help me. I was attending a conference and had a water pump go out on my vehicle. Tina at the front desk contacted a taxi service for me to get to my conference, allowed me to extend my stay in order to... More 

Was this review helpful? Yes
Minneapolis, Minnesota
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 22, 2015

Nice common area and good continental breakfast. Movie channel was missing from our room and the channel directory was wrong. Bathroom shower curtain was hung too high and water kept getting on the floor.

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Oklahoma City, OK
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 28, 2014

This hotel has recently been converted to a Comfort Inn and Suites. So there was still some very minor work being done on the property. It is an older hotel and looks like it on the outside - however, everything is new and clean on the inside. The staff made us feel as though they wanted us there. And the... More 

Was this review helpful? Yes 1
Oklahoma City, Oklahoma
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 27, 2014

We had a large group stay for a weekend during the Jimmy Buffett concert. Everyone enjoyed their stay and our room was clean and quite. A few in our group said the A/C unit was loud when it came on but that was the only problem anyone had. I would suggest that they clean around the pool with a power... More 

Was this review helpful? Yes 1
Houston, Texas
1 review
5 of 5 stars Reviewed June 4, 2014

I had requested a stay of 5 days at Stonebriar and had to cancel for personal reasons. I was charged the cancellation fee but later on I found out I had been overcharged 300$. Although the front desk did not handle it properly, the general manager Mario B. was very professional about the problem. I contacted him and explained the... More 

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 18, 2014

Found the staff very friendly and helpful. Had a nice surprise to see that I was given a suite even though I’d booked a twin room. Room was very spacious and clean. The free breakfast is limited but I appreciated the fact that they provided a breakfast. Would be nice if they added some fruits. I really appreciated the fact... More 

Was this review helpful? Yes 1
Winston Salem, North Carolina
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 3, 2014

My husband and I stayed here twice recently. For the price, this hotel is worth what you get! The room is pretty standard and had a decent amount of space. The location is ideal for Frisco because it's tucked away in a variety of good restaurants as well as access to a ton of shopping. What was unexpected was the... More 

Was this review helpful? Yes 1
Mario B, General Manager at Comfort Inn & Suites, responded to this review

Hello MissusWright, We are very grateful to have had you and your husband as our guests and appreciate you taking the time to write this review. We pride ourselves in being a great value with our competitive prices, service and amenities we provide. Thank you for sharing your experience here and we hope to see you again soon! Sincerely, Mario More 

Carlsbad, California
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 1, 2014

This hotel recently took on new ownership and management. We have been using their meeting space twice a week at night for about half a year and have never had an issue until now. I called the new management this morning to advise them that I had not seen a charge come through on our credit card in a while... More 

Was this review helpful? Yes 1
Mario B, General Manager at Comfort Inn & Suites, responded to this review

Hello Amber G, Thank you for this review. Though this is not how we recall our conversation with you, we appreciate you expressing your thoughts and feelings here. We take great pride in our service whether someone is renting our meeting room without overnight accommodations or the reverse. As your students can attest, they loved visiting with us and we... More 

11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 17, 2014

This is a clean and quiet inn, not too far from Stonebriar Mall - about 20 minutes walk. If you prefer an easier walk to the mall rather than having to drive all the time, you're much better off at Home2Suites or Hilton Garden Inn. In cold weather, you really don't want to walk anywhere. At all. Make sure you... More 

Was this review helpful? Yes 2
Mario B, General Manager at Comfort Inn & Suites, responded to this review

Hi Subomi P, Thank you for staying with us! It's so wonderful when someone takes the time to write a review about their experience with us. We appreciate you staying here and sincerely hope the next time your travels bring you back to our area, you will stay with us again. Safe travels, Mario More 

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Additional Information about Comfort Inn & Suites

Address: 4220 Preston Road, Frisco, TX 75034 (Formerly Inn at Stonebriar)
Phone Number:
Location: United States > Texas > Frisco
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 61
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Also Known As:
Holiday Inn Express Frisco Hotel Frisco
Holiday Inn Frisco

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