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Embassy Suites Fort Worth Downtown

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600 Commerce Street, Fort Worth, TX 76102
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Embassy Suites Fort Worth Downtown
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Embassy Suites Fort Worth Downtown
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796 reviews from our community

Traveler rating
    575
    136
    45
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    18
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Zurich, Switzerland
Top Contributor
159 reviews 159 reviews
33 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed in this hotel during a trip around Texas. It was the last location in our roundtrip and we hoped to have a nice end. We did not get disappointed. This is really a great hotel. The room was large with a separate studio/kitchen part. The bedroom was equipped with two large and good beds. Everything was well designed.... More 

Was this review helpful? Yes
Houston, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel appears to have been converted from another hotel chain to an Embassy Suites configuration. The location is right next to Sundance Square, where there is a lot to do..restaurants, bars, stores and entertainment. The staff was very friendly and accommodating during my stay; the valet was really quick. The room that I stayed in was clean, modern and... More 

Was this review helpful? Yes
Tracey C, Front Office Manager at Embassy Suites Fort Worth Downtown, responded to this review

Thank you for your review! We appreciate your feedback and will be sure to look into your concerns further. To clarify our entrance is on 5th street. I am pleased to hear our valet service was quick for you. We hope to have you back again soon! More 

1 review
5 of 5 stars Reviewed 1 week ago

What wonderful attention was given to the customers during my stay last week. I observed exceptional care given to ensure all patrons, business or family including special attention to check that I was satisfied and beyond. From the check in desk clerks to the managers , they all checked in, followed through and made sure that everything was well attended... More 

Was this review helpful? Yes
Tracey C, Front Office Manager at Embassy Suites Fort Worth Downtown, responded to this review

Thank you for your amazing review. I am pleased to hear that your experience was excellent and that our staff served you well. We look forward to your future stays here at the Embassy Suites Fort Worth Downtown. More 

Springfield, MO
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is noisy, the view - just an alley, going to look for something better in the Sundance Square area next time. The location is great if you're going to the opera. Trolley will take you around downtown for free.

Was this review helpful? Yes 1
Tracey C, Front Office Manager at Embassy Suites Fort Worth Downtown, responded to this review

Thank you for your review. We apologize for the noise you experienced at our hotel. Should you choose to give us the opportunity to serve you again please contact me directly at tracey@embassysutiesfw.com as I would love to be able to assign your room in a quieter area of our hotel. We hope to see you again soon. More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

so sick of explaining this. Keeping it short I am not a picky high maintenced person. We were placed in a one bed room and there are 5 of us told to suffer pull out sofa is a box of springs the bedding is awful and beds are uncomfortable view is horrible rooms are tiny breakfast is nasty.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Tracey C, Front Office Manager at Embassy Suites Fort Worth Downtown, responded to this review

Thank you for your review. I apologize for the inconvenience you experienced. I am sorry that the alternative that was provided the next day was not to your satisfaction regarding your room type. We strive to provide an excellent experience to all of our guests and would welcome your specific recommendations regarding your expectations for breakfast and bedding. More 

Portsmouth, United Kingdom
Top Contributor
111 reviews 111 reviews
37 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Staff here are very friendly and welcoming. Have an in house restaurant but there are many choices within a few yards walk of the hotel. Sundance Sq is 2 blocks away (very short blocks in Fort Worth!!). Hotel is well maintained and has its own valet parking ($22) if you have a car. Need some new carpets in some parts... More 

Was this review helpful? Yes
Tracey C, Front Office Manager at Embassy Suites Fort Worth Downtown, responded to this review

Thank you for staying with us. We appreciate your feedback and look forward to future stays with us! More 

Broken Bow, Oklahoma
1 review
5 of 5 stars Reviewed 3 weeks ago

Am with a major company 2 blocks away and have the "benefit" of judging may places. Hilton/Embassy properties are at the top. The Embassy valets in Fort Worth were very courteous and attentive / Front desk staff had my reservation all lined out and asked me if there were any special request / Breakfast chefs knew how to make orders... More 

Was this review helpful? Yes
Tracey C, Front Office Manager at Embassy Suites Fort Worth Downtown, responded to this review

Thank you for your wonderful review. It sounds like you enjoyed every part of the Embassy Suites Fort Worth Downtown! We appreciate your loyalty to our hotel and look forward to future stays! More 

Austin, Texas
Contributor
20 reviews 20 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The hotel is very outdated and has a stale oder in the rooms. The carpet and overall decor is dark and dingy looking. The room that they use for the drinks and breakfast is depressing. It is sparse and dingy looking as well. The "pool" is a joke. It is as big as a hot tub and did not look... More 

Was this review helpful? Yes 1
Tracey C, Front Office Manager at Embassy Suites Fort Worth Downtown, responded to this review

Thank you for your feedback! We have plans to renovate our hotel this year to make it better for our guests! I apologize your experience was not excellent! If you choose to give us the opportunity to serve you again please let me know (tracey@embassysuitesfw.com). More 

Texas
Contributor
16 reviews 16 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I like staying at Embassy Suites for their rooms, ambiance and food, so I booked here even though the price was high. This hotel is not what I expect from Embassy Suites. The room was cramped, as was the entire building. A luggage cart barely fits in the elevator or hallways, and getting it in and out of a room... More 

Was this review helpful? Yes 1
Tracey C, Front Office Manager at Embassy Suites Fort Worth Downtown, responded to this review

Thank you for your feedback. I will be sure to pass along your comments to the respected department managers. I apologize you did not enjoy your experience. We hope to get the opportunity to serve you again. More 

Kountze, TX, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 15, 2015

Every single employee that we came in contact with during our stay was helpful, kind, attentive, and went out of their way to make our stay wonderful! This was surprising, especially since I traveled with one adult and eight teenagers. They even treated the kids with the same respect as the adults. Not to mention, the hotel and entire downtown... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Tracey C, Front Office Manager at Embassy Suites Fort Worth Downtown, responded to this review

Thank you for choosing to stay with us with your 8 teenagers! I am glad you all enjoyed the weekend and festivities of Fort Worth. We look forward to having you back here at the Embassy Suites Fort Worth Downtown. More 

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