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Holiday Inn Express Hotel & Suites Fort Worth Downtown

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1111 West Lancaster, Fort Worth, TX 76102
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Holiday Inn Express Hotel & Suites Fort Worth Downtown
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Holiday Inn Express Hotel & Suites Fort Worth Downtown
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182 reviews from our community

Traveler rating
    80
    66
    21
    9
    6
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38
35
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56
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Hotel & Suites Fort Worth Downtown
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Fort Worth, Texas
1 review
5 of 5 stars Reviewed February 1, 2015

In town overnight for a business trip. I'm not too familiar with Fort Worth so I was extremely pleased to find out about the free shuttle service provided. It was great and super fast! The shuttle took me to my destination and when I called for a pick up he was there in 4 minutes! I highly recommend this hotel.... More 

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Great Neck, New York
Top Contributor
52 reviews 52 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 31, 2015

Location, ok---easy drive everywhere, but not in the center of town. Hotel rooms, ok, nothing special. Front desk very friendly and helpful, somewhat knowledgeable. Car service EXCELLENT, free for drop off and pick-up within 3 miles, first-come-first-serve. Welcomed my service dog.

Was this review helpful? Yes 1
Top Contributor
324 reviews 324 reviews
83 hotel reviews
134 helpful votes 134 helpful votes
3 of 5 stars Reviewed January 22, 2015

I read the reviews of this place and noted the in the lobby. I had stayed here one other time and thought it was OK, but I guess that was then and this is now. The hotel itself is pretty clean, including the room floors. I did find the rooms a bit small. The rooms are barely large enough to... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fort Worth Downtown, responded to this review

Dear 678855, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However, we’re sorry we fell below your expectation regarding customer service and the room size. We will look into these concerns. I assure you that the feedback... More 

San Angelo, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 31, 2014

I have stayed at this hotel twice. The rooms are nice and the breakfast was very good. However, during this most recent stay I was charged a $10 parking fee, but I wasn't charged it the first time I stayed. I don't really understand this inconsistency, and feel the $10 parking fee is a bit unnecessary for a parking lot... More 

Was this review helpful? Yes 1
Austin
Top Contributor
148 reviews 148 reviews
35 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed December 18, 2014

This is a relatively new property and is identical to hundreds of others just like it. Totally predictable, it is an OK place for a couple of nights. The cooked portion of the breakfast is simply awful, with some indescribably grey "sausage" which should not be allowed to be presented. The biscuits are hard as a rock. Hard to mess... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fort Worth Downtown, responded to this review

Dear funlonghorn, Thank you for posting your feedback regarding your stay. I am elated to read that you found our hotel staff and business center commendable. However, I am sorry the breakfast selection and bathroom facility fell below your expectation. I appreciate your feedback which will help us improve our service and accommodations for each guest. Again, thank you for... More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 7, 2014

Good value establishment. Comfortable rooms, welcoming staff and the free shuttle service ( including to and from the college football match) was very convenient and flexible. The guest laundry is something I look for on a longer trip. And good value for money

Was this review helpful? Yes 1
Cat C, General Manager at Holiday Inn Express Hotel & Suites Fort Worth Downtown, responded to this review

StephenWalls, I'm glad you found value here at the Holiday Inn Express Fort Worth-Downtown. We do our best to serve our guests and we appreciate hearing that you enjoyed your time here with us. I'll stay out of the college football politics here, but hope you enjoyed the game! Kind Regards, Cat Carroll, GM More 

Houston, Texas
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 6, 2014

When my friends and I first drove up to this hotel that was booked for us by our employer, we were unimpressed but were highly surprised upon entering the hotel. The lobby was bright, cheery and tastefully decorated. The staff was friendly and the driver for the shuttle service was full of helpful information about Fort Worth. We felt as... More 

Was this review helpful? Yes 1
Cat C, General Manager at Holiday Inn Express Hotel & Suites Fort Worth Downtown, responded to this review

Janet G, Thank you so much for your kind and comprehensive review. With our building being a renovated existing building we don't "fit" the Holiday Inn Express exterior you may be used to, but we blend well with the existing buildings and Downtown landscape. Mom always said, it's "what's on the inside that counts", so I'm glad we were able... More 

Plano, Texas
Senior Contributor
37 reviews 37 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 1, 2014

We stay at a lot of Holiday Inn Express'. This one was similar in terms of cleanliness, furnishings, and breakfast. However our room and our bathroom were much smaller than others we had stayed at. Also, the water pressure in the bathroom sink was quite low, to the point that it was difficult to rinse your hands after washing them.... More 

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London, United Kingdom
Top Contributor
93 reviews 93 reviews
67 hotel reviews
120 helpful votes 120 helpful votes
3 of 5 stars Reviewed November 20, 2014

I should start by pointing out this hotel is not really downtown. It's definitely a drive from downtown. That didn't bother me too much as it was a lot cheaper than the downtown hotels and has free parking and a free shuttle. The shuttle is awesome and takes you anywhere you want within a few miles -including to the Stockyards.... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fort Worth Downtown, responded to this review

Dear eleanorlondon86, Thank you for taking time to review your stay at our property. It is our pleasure that you gave us an opportunity to host you recently and appreciate your positive comments regarding our room accommodations. I understand that not all aspects of our hotel were able to satisfy you. Allow me to apologize for the inconvenience you may... More 

Fort Lauderdale, Florida
Contributor
15 reviews 15 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 19, 2014

had such a great work trip due to the staff at this hotel. i believe that my female van driver's name was mitzi and she was PHENOMENAL (great personality and tips on where to dine and enjoy in fort worth). good location. close to cvs if you forgot to pack essentials. shuttle van can take you to some great restaurants... More 

Was this review helpful? Yes 1
Cat C, General Manager at Holiday Inn Express Hotel & Suites Fort Worth Downtown, responded to this review

MigratingCaterpillar, We recognize that you are a Senior Reviewer and you see your share of Hotels and so we are just silly pleased to have acheived capitalized Amazing status from you. Can't thank you enough for staying with us and sharing your experience here at the Holiday Inn Express & Suites Fort Worth-Downtown. Fellow Caterpillar, Cat Carroll,GM More 

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