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Holiday Inn Express Hotel & Suites Fort Worth Downtown

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1111 West Lancaster, Fort Worth, TX 76102
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Holiday Inn Express Hotel & Suites Fort Worth Downtown
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Holiday Inn Express Hotel & Suites Fort Worth Downtown
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197 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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United States
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I travel often and I have to say the staff at this hotel was the nicest, most accommodating staff I encountered at a hotel. They were always smiling, helpful and twice told me helping their guests makes them happy. The shuttle service also was timely and helpful. Room was clean and bed was comfy. My room was next to the... More 

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Houston, Texas
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The only entrance clearly marked was the front with steps to haul luggage up one level! The rear entrance by the pool was not marked and required a room key to enter. Parking was in rear of hotel--and there is a $10 daily charge! Check in was as if no reservation had been made. I hauled luggage up the elevator... More 

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Cat C, General Manager at Holiday Inn Express Hotel & Suites Fort Worth Downtown, responded to this review

rphmcbride, We appreciate your review of your experience with us. Your feedback allows us to know what we are doing right and what we can improve on in the future. Although most of your comments were great-we will be sure to share your review with the team and make improvements as noted on customer service. We take pride in our... More 

Cavan, Ireland
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good location, very close to seventh street and downtown. Staff very willing to assist you and very friendly. Rooms spacious and beds extremely comfortable. Only setback was the breakfast. Not a fan of disposable plates and there isn't really a healthy option. Also the pool area needs an updating.

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Bellaire, Ohio
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed in room 422, Tues to Thurs in June for a business trip. The elevators and vending machines were on the other side of the wall of my room. I had been up since 1:30 am, driving to the airport, taking connecting flights, then an afternoon in a business meeting. When I arrived around 6 pm, the staff were... More 

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Abilene, Texas
Level Contributor
109 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed May 27, 2015

I stayed here 5 days while a relative was in the hospital which was 1 mile from this Hotel. Also very close to downtown and cultural district. High speed WiFi was excellent and worked perfectly my entire stay with no interruptions. Breakfast was small but with ample offerings and did change somewhat day to day. The food was very good... More 

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Cat C, General Manager at Holiday Inn Express Hotel & Suites Fort Worth Downtown, responded to this review

Reighn9, Thank you so much for taking the time to share your feedback. We appreciate the 4 star rating and are glad you found our location convenient to your needs. We did complete an upgrade to our High Speed Internet last year so it's great to hear our guests enjoying the returns on that investment! We do understand that price... More 

Dallas, Texas
1 review
2 of 5 stars Reviewed May 27, 2015

Never stayed here before but had good experiences at other Holiday Inn Express hotels. Arrived about 3:00 PM and could barely pull into the entrance. They had used cones to show where check-in cars had to park. The front entrance drive is too short and my vehicle actually blocked a part of the drive. The line at the desk to... More 

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Cat C, General Manager at Holiday Inn Express Hotel & Suites Fort Worth Downtown, responded to this review

Charla, Thank you for taking the time to share your feedback and I apologize for the many frustrations you had during your stay. We do apologize for the extended time to check-in. There are times when several guests arrive at the same time and we do our best to provide a friendly and efficient check-in, however we know the wait... More 

Texas
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 26, 2015

We stayed here for several days in January. The location was good for us, we were moving a family member and it was a short easy drive back and forth to the new home. We were pleasantly surprised by the availability of the large number of covered parking spaces, and also VERY surprised by the $10/day charge we received for... More 

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Cat C, General Manager at Holiday Inn Express Hotel & Suites Fort Worth Downtown, responded to this review

TexasLight, I would like to sincerely apologize for the billing issue that you experienced and the frustration that was also created by the time it took to resolve the issue. I appreciate your patience as the mistakes were corrected. Fort Worth can be a high demand area at times, but know that the hotel rates fluctuate just like airline rates... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed May 26, 2015

I recently stayed at this hotel for my brother's wedding. The rooms were clean and comfortable. The lobby was designed to look like a fancy boutique hotel. The free breakfast was one of the best i've had at any hotel. Disappointments included crazy parking. The hotel is on a corner of an intersection so there is not much property in... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 22, 2015

THE GOOD -Hi-speed fully functional wifi. -Super tasty cinnamon rolls at the breakfast buffet. -Clean. I did not see one single cockroach over 5 days there, living or dead. Whew! -Passable beds, though too soft for my taste. I had shoulder pain on waking. -Great A/C in my room. -No loud neighbors. -Staff is nice and prompt about helping you.... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fort Worth Downtown, responded to this review

Dear kleinline, Thank you for staying with us and taking the time to express your thoughts and concerns. It is nice to know that you enjoyed our breakfast cinnamon rolls, regarded our rooms clean, air conditioning unit and wifi good and staff nice and helpful. However, it is regrettable that you find our bathroom and pool layout not to your... More 

Bellville, Texas
Level Contributor
22 reviews
4 of 5 stars Reviewed May 19, 2015

I stay at this hotel on a regular basis for business. Staff is ALWAYS friendly and helpful. Hotel is clean and modern. Rooms are clean and comfortable. The free shuttle to Downtown and the Stockyards is a nice amenity. However most times they are a little slow in picking you up to go back to the hotel. Breakfast is your... More 

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