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Holiday Inn Express Hotel & Suites Fort Worth Downtown

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1111 West Lancaster, Fort Worth, TX 76102
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Holiday Inn Express Hotel & Suites Fort Worth Downtown
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232 Reviews from our TripAdvisor Community

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Oklahoma
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Parking was easy and convenient. Check in was easy. Our room was clean. I love that the complimentary shampoo, conditioner and lotion was Bath and Body Works. The bed was comfy. Pillows were perfect. The breakfast was fantastic. A big variety of different food.

Helpful?
1 Thank burnsfamily123
Cat C, General Manager at Holiday Inn Express Hotel & Suites Fort Worth Downtown, responded to this review

Thrilled that you had a pleasant stay with us burnsfamily! We are glad you found the convenience and comfort in what we have to offer. We hope to serve you again. Safe Travels, Cat Carroll, GM More 

Katy, Texas
Level Contributor
62 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room was well appointed and clean, the staff was very polite if not a little slow when it came to checking in. The elevators were RIDICULOUSLY SLOW. They took about 15-20 seconds to open after reaching a floor, which seems like a very first world problem to complain about, sure, but every time, the people inside were wondering if... More 

Helpful?
Thank Kat M
Cat C, General Manager at Holiday Inn Express Hotel & Suites Fort Worth Downtown, responded to this review

We are so glad you enjoyed your stay at our hotel. I will communicate your issues with our staff and Elevator company. The door speed is certainly something we can have inspected and improved. Thank you for your stay and providing your feedback! More 

Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for visit to ft worth livestock show. Rooms clean & large. Breakfast on par with other hotel chains. Agree with others about slow elevators & poor sound proofing. We were also very disappointed in the shuttle service. One of the main reasons we chose this hotel is they stated their shuttle was available for stockshow grounds, stockyards &... More 

Helpful?
Thank Pam S
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fort Worth Downtown, responded to this review

Dear Pam s, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding the room size and cleanliness. However, we’re sorry we fell below your expectation regarding the elevator, sound proofing and shuttle service. We will address these concerns. We take all reviews... More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 3, 2016

Stayed here for one night for Pokemon Symphonic Evolutions together with my son. They gave us free shuttle to the place. They also texting me asking if I need any additional help. We had great time there. Great staff, clean room and good breakfast.

Helpful?
Thank Jim W
Cat C, General Manager at Holiday Inn Express Hotel & Suites Fort Worth Downtown, responded to this review

Jim W, So glad you and your son enjoyed your time here in Fort Worth. We're glad we could add to the convenience and quality of your vacation. We also appreciate the kind words about the facility and staff. Warm Regards, Cat Carroll, GM More 

Lansing, Michigan
Level Contributor
5 reviews
4 of 5 stars Reviewed January 1, 2016 via mobile

Great place to stay for Cotton Bowl fans, less expensive than hotels closer to the stadium and only a short drive to AT&T Stadium. Close to local attractions too. Good breakfast and free shuttle to local restaurants was very helpful. Hotel was clean, comfortable, fast wifi.

Helpful?
Thank Amelia M
Cat C, General Manager at Holiday Inn Express Hotel & Suites Fort Worth Downtown, responded to this review

Amelia, Thanks for taking the time to comment on your experience with us. We strive for each of our guests to have a great stay so we truly appreciate the feedback. We hope to serve you again. Kind Regards, Cat Carroll, GM More 

Fort Worth, Texas
Level Contributor
103 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed December 30, 2015

I've stayed here multiple times, and given the business I attend to when in town, I probably will continue to stay here. This is your typical business hotel, so have the appropriate expectations. The staff is friendly, and the rooms are comfortable. Location-wise, I wouldn't say it's super convenient simply because there's nothing immediately around it. However, it's very close... More 

Helpful?
Thank dagongster
Cat C, General Manager at Holiday Inn Express Hotel & Suites Fort Worth Downtown, responded to this review

dagongster, Thank you for continuing to choose the HIE Fort Worth-Downtown for your stays while in Fort Worth. We appreciate your business as well as you taking the time to share your feedback. Kind Regards, Cat Carroll, GM More 

Corpus Christi, TX
Level Contributor
5 reviews
5 of 5 stars Reviewed December 29, 2015 via mobile

We traveled by Amtrak from Dallas to Ft Worth for a short mini vacation. We stayed at the Holiday Inn Express and I must say it is very clean. I have a phobia of unclean hotels. This one is nice, clean and the staff is very hospitable. The best part about the stay was the courtesy shuttle that takes you... More 

Helpful?
Thank Critique1937
Cat C, General Manager at Holiday Inn Express Hotel & Suites Fort Worth Downtown, responded to this review

Critique1937, Thank you so much for taking the time to post such a nice review of our hotel. We are thrilled that you enjoyed your stay. I am glad that you enjoyed our location along with the friendly service from our staff and the value in the many amenities offered here. We hope to have the privilege of serving you... More 

Morgantown, Pennsylvania
Level Contributor
59 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed December 28, 2015

We chose this hotel because of its close proximity to TCU - we were in town for a graduation. The rooms were clean and the all day coffee and evening cocoa and cookies were a nice touch. As others have said, the elevators were awful. Not only are they painfully slow, they are also the only elevators so you share... More 

Helpful?
Thank NoraK22
Cat C, General Manager at Holiday Inn Express Hotel & Suites Fort Worth Downtown, responded to this review

NoraK22, Thank you so much for taking the time to review your recent stay. We are thrilled that you would recommend our hotel and that our location and amenities were a fit for your stay while in Fort Worth. We apologize that not everything was to your liking. Please let us know on your next visit and we'll get you... More 

Kansas City, Missouri
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 2, 2015

My husband and I went to Fort Worth for a special exhibit at the Amon Carter Museum of American Art. This location was great, conveniently located within three miles of the museum in the Cultural District, also Downtown, and the Historic Stockyards. There is a daily shuttle that will take you to all of these, but parking mid-week in November... More 

Helpful?
Thank Sandra S
Cat C, General Manager at Holiday Inn Express Hotel & Suites Fort Worth Downtown, responded to this review

Sandra, We're so glad you and your husband enjoyed your stay while with us. Location to all of the local attractions and the courtesy van to get you there are definitely helpful when staying with us. We also thank you for the kind words about our staff. We look forward to serving you again! Kind Regards, Cat Carroll, GM More 

Coalinga, California
Level Contributor
61 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed November 26, 2015

After staying at a brand new HIE the night before, this one was not as nice, but it is just fine. The room is reasonably clean, has a micro and fridge and a large screen TV. There is an ample breakfast area with hot drinks available all day. Downstairs there is a workout room, a laundry room, and an indoor... More 

Helpful?
Thank Rachel R
Cat C, General Manager at Holiday Inn Express Hotel & Suites Fort Worth Downtown, responded to this review

Rachel, Thank you so much for taking the time to comment on your stay. We appreciate the comprehensive review of our property. Location is definitely a strong benefit of our hotel and we are pleased to have met your needs while you were here for the annual Turkey Trot! We wish the weather would have been a bit better for... More 

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