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Microtel Inn & Suites by Wyndham Ft. Worth North/At Fossil Creek

2.5 of 5
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3740 Tanacross Dr, Loop 820 N & N Beach Exit, Fort Worth, TX 76137
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Microtel Inn & Suites by Wyndham Ft. Worth North/At Fossil Creek
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Ranked #55 of 102 Hotels in Fort Worth
A recent review
5 of 5 stars reviewed yesterday
valuefinder2014 Corpus Christi, Texas
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308 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Helsinki, Finland
1 review
3 of 5 stars Reviewed 4 days ago NEW

Bed clothes were not changed at all during the stay. Group of (Semi)-Permanent guests didn't improve atmosphere of the facilities nor experience of staying. Stuff was changing frequently during the days w/o experience of running operations. When inspector arrived one morning during the breakfast it was nice to see how by default lazy personnel took really actions in terms of... More 

Review collected in partnership with Microtel Inn & Suites by Wyndham

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carltonjohnson2015, General Manager at Microtel Inn & Suites by Wyndham Ft. Worth North/At Fossil Creek, responded to this review

Hello Valued Guest, My name is Carlton. I am the manager at the Microtel Inn & Suites. I am really sorry to hear about your experience. The message was a bit confusing in text, but I gathered the general point . I will use this review as a teaching point with my housekeeping staff and thank for your input. Have... More 

North Chicago, Illinois
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very nice and modern hotel. The real problems are only with the staff. I was provided room keys that only work for one day and the requests I made as far as leaving my room alone were not honored. All I asked for was clean towels and a have my garbage cleaned and I received a clean... More 

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carltonjohnson2015, General Manager at Microtel Inn & Suites by Wyndham Ft. Worth North/At Fossil Creek, responded to this review

Dear Valued Guest, My name is Carlton Johnson. I am the manager and the buck stops with me. I would like to apologize for your unpleasant experience while lodging here. I only wish I had known of the problem so i could fix it, But maybe i can make it right in the future. Please call the hotel and ask... More 

quinlan
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Clean, quiet place to stay while visiting Fort Worth. Convenient, close to the sites we wanted to see. Staff was very friendly. Entire facility is Smoke Free.........that was a big bonus for us. Really like having microwave and refrigerator. Breakfast was usual continental fare, nothing special, but exactly what we expected. We'll stay again.

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
carltonjohnson2015, General Manager at Microtel Inn & Suites by Wyndham Ft. Worth North/At Fossil Creek, responded to this review

Hello Valued Guest, Thank you for completing a survey. It will be shared with the staff and help us to improve on service. Thank you for you kind acknowledgement. Carlton Hotel Manager More 

Fort Worth, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I was impressed with the friendly environment and the dedicated Housecleaning department. There were a few issues, but once I brought it to the Hotel's attention, the issue was resolved. I came in 3 hours early and management did their best to get be checked in early.

Was this review helpful? Yes 1
carltonjohnson2015, General Manager at Microtel Inn & Suites by Wyndham Ft. Worth North/At Fossil Creek, responded to this review

Hello Valued Guest, Thank you for taking the time to write a review of your experience while lodging with us. My name is Carlton Johnson. I am the manager. I am glad you were able to gain a positive resolution to whatever issue you had? That is why we work so hard and value our guest request. It helps to... More 

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