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Microtel Inn & Suites by Wyndham Ft. Worth North/At Fossil Creek

2.5 of 5
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3740 Tanacross Dr, Loop 820 N & N Beach Exit, Fort Worth, TX 76137
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Microtel Inn & Suites by Wyndham Ft. Worth North/At Fossil Creek
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Ranked #51 of 104 Hotels in Fort Worth
A recent review
5 of 5 stars reviewed 4 days ago
dimplesc Oklahoma City, Oklahoma
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291 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Austin
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

This property is in a prime location, near to major highways which should make it ideal. However, ideal it was not. I checked in without any problem and on first inspection found the room to be clean enough, if not very attractive. The furniture is tired and dated - it looked like a throwback to the 70s and I think... More 

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Oklahoma City, Oklahoma
1 review
5 of 5 stars Reviewed 4 days ago NEW

You cannot go wrong staying at this hotel. The room was spacious, clean, comfortable, economical and receptionist was warm, friendly and inviting. The hotel as a whole was extremely clean and quiet. I did not partake of the continental breakfast so I cannot comment. I give it an A+

Review collected in partnership with Microtel Inn & Suites by Wyndham

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VJ J, General Manager at Microtel Inn & Suites by Wyndham Ft. Worth North/At Fossil Creek, responded to this review

Hello Valued Guest, It was a pleasure having you choose to lodge with us. When there are so many brands to choose from... I'd like to thank you sincerely for your guest review. It was our pleasure to ensure your stay was as pleasant as possible. I will past on your comments to the staff as a whole and again... More 

Knoxville, Tennessee
2 reviews
4 of 5 stars Reviewed 1 week ago

We had a room on the top floor. The room was quiet and clean. However the elevator ride to the 3rd floor seemed a little iffy at times. Moaning, creaking and slow. Breakfast the first two mornings was adequate. The third morning and last we arrived at 8am and there was very little food available. We ended up at McDonald's.... More 

Review collected in partnership with Microtel Inn & Suites by Wyndham

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VJ J, General Manager at Microtel Inn & Suites by Wyndham Ft. Worth North/At Fossil Creek, responded to this review

Hello Valued Guest, Thank you for your survey. I have contacted the maintenance company that services our elevators. I asked if they would conduct a detailed analysis on the car, to ensure that it is operating to standards. Thank you for your comments. It helps us to stay on top of operating issues. More 

Austin, Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We stayed one night here. The room was nice except for when I checked my credit card statement they had charged me $100.00 for smoking in the room... except NEITHER of us smoke. We got in late and were tired and frustrated from driving around lost in Ft. Worth all day. All we wanted was to sleep it off. When... More 

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carltonjohnson2015, General Manager at Microtel Inn & Suites by Wyndham Ft. Worth North/At Fossil Creek, responded to this review

Hello Value Guest, My name is Carlton. I am the Manager of the Microtel Inn & Suites. In reading your review relating to our (Non-smoking), policy fees of $150.00. This is a very strict policy that is in place to protect our guest from second hand smoke and allergies. Our hotel is 100% smoke free and that policy is enforced.... More 

Clinton Township, Michigan
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Really loved this place. It was in a great location for our needs. The room was very clean, bed comfortable and great breakfast. The price was just right! Upon arrival, we were warmly welcomed by the staff and general manager, Carlton, who went out of his way to be accommodating! Thank you Carlton, we will be back :-)

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VJ J, General Manager at Microtel Inn & Suites by Wyndham Ft. Worth North/At Fossil Creek, responded to this review

Hello Valued Guest, My name is Carlton Johnson. I am the General Manager of the Microtel Inn & Suites in North Ft. Worth. Your review was both warm and welcoming and greatly appreciated. We enjoyed your family very much and very grateful you choose us as your lodging choice. We will continue to work hard for our guest and I... More 

Fort Worth, Texas
1 review
4 of 5 stars Reviewed 4 weeks ago

Clayton blocked off 10 rooms for our daughters wedding and gave us a great rate even though it was NasCar weekend. Microtel went out of their way to accommodate everyone's needs, from letting use the conference room to shuttling everyone back and fourth to the wedding venue.

Was this review helpful? Yes
VJ J, General Manager at Microtel Inn & Suites by Wyndham Ft. Worth North/At Fossil Creek, responded to this review

My name is Carlton Johnson. I am the General Manager at Microtel Inn & Suites. It was our pleasure to host you and your guest. We aim to provide the best service the industry has to offer and make your stay as nice as possible. I will share this with the staff and I that you for choosing to lodge... More 

Adelaide, Australia
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 19, 2015

Really loved this place, was in a good location for our needs and the staff were more than happy to move us to another room when we could not get any sound from the TV. Supplied breakfast was good but you needed to ask to top up milk or bread as no one came and restocked.

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VJ J, General Manager at Microtel Inn & Suites by Wyndham Ft. Worth North/At Fossil Creek, responded to this review

Thank you for you comments. I will share them with my staff during our meeting. We use what you tell us as a measuring tool to help us do better job at customer service. Thank you and we do look forward to your return. More 

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