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Country Inn & Suites By Carlson, Fort Worth, TX

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2200 Mercado Drive, Fort Worth, TX 76106
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Country Inn & Suites By Carlson, Fort Worth, TX
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Country Inn & Suites By Carlson, Fort Worth, TX
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175 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Teignmouth, United Kingdom
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We tried to get a hotel in the stockyards area but nothing was available and reception at the Hyatt suggested this hotel which is a little out of town but we were surprised that the hotel provided a local shuttle service which was excellent and allowed us to dine and have a drink with no worries. The hotel itself was... More 

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Contributor
11 reviews 11 reviews
8 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in a suite here for 3 nights it was perfect just a short drive to sundance square and the hotel provided a shuttle service the staff were friendly and helpful would have loved to have ahad a longer stay here

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Franklin, TN
Top Contributor
107 reviews 107 reviews
69 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is a bit "out of the way", but is just a quick drive over to the Stockyards and downtown Fort Worth. It's a nice, quiet place, but just a quick hop over to the freeway. There is a restaurant next door, which seemed popular, but that's the only walkable option for food. A nice pool for the kids... More 

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bighouse33, Guest Relations Manager at Country Inn & Suites By Carlson, Fort Worth, TX, responded to this review

Thank you so much for your kind comments and review regarding your most recent stay with us. It means a lot to hear from guests who are satisfied with all of our services, convenience, and amenities such as our nice pool and good breakfast. We are very happy to learn that your stay was so peaceful, and we hope to... More 

Round Rock, Texas
1 review
4 of 5 stars Reviewed 3 weeks ago

I enjoyed this hotel but it does need some updating. My door in my bedroom was broke. The breakfast was pretty good. The only complaint I have is that when I checked in the lady told me about the pet deposit, than while walking my dog one of the workers stopped me and said we forgot to charge you for... More 

Review collected in partnership with Country Inns & Suites By Carlson

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countryinnandsuitesb, Webmaster at Country Inn & Suites By Carlson, Fort Worth, TX, responded to this review

Dear Guest, Thanks for comments. I’m pleased you enjoyed the hotel, and I apologize for the small maintenance issue. I’m sorry that an employee’s attempt to be thorough, helpful and friendly was misinterpreted. In any case, we take real pride in our clean, comfortable hotel and hope we earned your repeat business. We’ll see you soon. Sincerely, Hotel Manager More 

Saint Paul, Minnesota
Top Contributor
132 reviews 132 reviews
27 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were desperate for a pet friendly hotel late at night while driving through Ft. Worth. NASCAR was in town so rooms were at a premium. This hotel came to the rescue. Although they charge $25 for pets when others charge nothing we thought the hotel was nice for the price. Great breakfast. Staff very friendly!

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Rockwall, Texas
Top Contributor
107 reviews 107 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were just in town for one night. It's not a luxurious hotel, but it had nice, clean rooms, comfortable beds and pillows. Overall, a good experience. They also offer a free shuttle to the stockyards area.

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bighouse33, Guest Relations Manager at Country Inn & Suites By Carlson, Fort Worth, TX, responded to this review

It's good to hear from you and we greatly appreciate that you've taken the time to share your five star experience at our hotel! Thank you for your rating of the five star service, hospitality and accommodations you experienced during your recent stay with us! We look forward to the next! More 

Shreveport, United States
2 reviews
3 of 5 stars Reviewed 4 weeks ago

We experienced no issues with our stay. The breakfast was decent. The hotel needs to be updated for the cost of it. The shuttle to the stockyards was very convenient and the driver was quite informative.

Review collected in partnership with Country Inns & Suites By Carlson

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countryinnandsuitesb, Webmaster at Country Inn & Suites By Carlson, Fort Worth, TX, responded to this review

Dear Guest, Thanks for your comments. I’m pleased that you had a pleasant experience. I’m glad you liked the breakfast, the convenient shuttle and more. I apologize that you found the hotel needs updating and can assure you that we’re involved in a continuous improvement process that results in an ever-improving experience. I hope we can serve you again soon.... More 

Odessa, Texas
1 review
1 of 5 stars Reviewed 4 weeks ago

Toliet backed (which happens) but staff knocked and tried to hand plunger to me to fix the problem. When called to complain about very loud music I was told to find out what room it was coming from before they would do anything.

Review collected in partnership with Country Inns & Suites By Carlson

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countryinnandsuitesb, Webmaster at Country Inn & Suites By Carlson, Fort Worth, TX, responded to this review

Dear Guest, Thanks for your comments. I’m sorry that our customer service team didn’t meet your expectations. We’re in the processing of making some changes that will result in better service, and I hope you will give us another chance when in the area again. We’re sure to do better for you next time, and I regret that you experienced... More 

Dallas, Texas
Contributor
20 reviews 20 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 21, 2015

I won't lie, the first two times I stayed here were full-blown Greek tragedies. Since the last visit things seem to have gotten a little better. We came with two other couples for a birthday pub crawl in the Stockyards. The managers upgraded the birthday girl's suite without even asking and, upon finding out we were all together, upgraded us... More 

Was this review helpful? Yes 2
countryinnandsuitesb, Webmaster at Country Inn & Suites By Carlson, Fort Worth, TX, responded to this review

Dear Guest, Thanks for commenting and for noticing the many ways we’ve improved in recent months. Rest assured, we’re still improving. And we’ll do even better for you the next time we have the privilege of serving you. We take providing a great guest experience very seriously, and we’re getting better every day. Sincerely, Hotel Manager More 

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