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Residence Inn Fort Worth Alliance/Airport

3.0 of 5
13400 North Freeway, Fort Worth, TX 76178
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Residence Inn Fort Worth Alliance/Airport
Ranked #18 of 100 hotels in Fort Worth
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70 reviews from our community

    Trip type
Traveler rating
    42
    15
    7
    3
    3
Date Rating
Redondo Beach, California
1 review
5 of 5 stars Reviewed November 24, 2012

good location for fort worth alliance airport. Friendly staff clean spacious rooms,good breakfast and happy hour 4 times a week. Has business center and fitness room which must start using next trip. Cant think of any down side about 10-15 min drive to nearest shopping mall etc.

Was this review helpful? Yes
Clint N, Manager at Residence Inn Fort Worth Alliance/Airport, responded to this review
November 28, 2012

We at the Residence Inn encourage our guest to come and ask the staff questions about the area and the attractions that may be available to them. So next time in the area, let the staff guide you to more attractions to make your stay even better. More

Naples, Florida
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 20, 2012

My husband had business in the area and was not able to fly so I drove him to Ft Worth from Naples, FL. We stayed 2 weeks and it couldn't have been better. Close to the office he was working at and easy for me to navigate around the area. There are lots of choices for breakfast; something for everyone.... More

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Clint N, Manager at Residence Inn Fort Worth Alliance/Airport, responded to this review
November 28, 2012

Customer service will alway's be our main focus at the Residence Inn, and we hope that we can improve even more to make our guest stay more memorable. We look forward in seeing you in the future, and please have a Happy holiday's. More

Nebraska
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 19, 2012

I was greeted with a smile and a friendly employee. I was checked in, I was informed of the happy hour, and directions to my hotel. I had a studio room, when I entered, it was clean and very spacious. The bed was comfortable, the kitchenette was clean, the Tv swivelled so you can see it any point in the... More

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Clint N, Manager at Residence Inn Fort Worth Alliance/Airport, responded to this review
November 28, 2012

Your kind words are very heart felt from the staff at the Reisdence Inn, and we are so glad that we could make your stay so comfortable, Happy Holidays to you and your family from the Residence Inn staff. More

Roanoke, Texas
1 review
5 of 5 stars Reviewed November 12, 2012

My husband, twin toddlers and I had to find a hotel to stay at while building a new house nearby. We knew the stay could be 5-10 weeks, so it was an important decision. I searched lhotels in the area based on price, amenities, room size, etc. Residence Inn was the best for the money, size of the rooms, amenities... More

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Clint N, Manager at Residence Inn Fort Worth Alliance/Airport, responded to this review
November 17, 2012

Whenever we at the Residence Inn can meet a guest expections, it bring's great joy to all of us. The guest will never know just how they have impacted the staff as well. We hope that you and your family come to see us again, and from the bottom of our hearts we Thank you very much. More

Fort Worth
1 review
1 of 5 stars Reviewed October 1, 2012

Stayed for a weekend, sprinklers had gone off and flooded the property, so no internet was available, and was told on check in that no room changes would be possible, since computers were down. No apology. Room was okay, but smelly, and dishes in the cabinet were dirty. Upon check out, told checkout was noon, service knocked at 9, 10,... More

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Clint N, Front Office Manager at Residence Inn Fort Worth Alliance/Airport, responded to this review
November 11, 2012

Thank you for taking the time to share your comments with us. We strive in customer service and the Residence Inn culture of guest satisfaction. As you can imagine, some things are out of our control as the sprinklers going off in the hotel. Our number one goal is to make sure our guests are safe in the event of... More

Live Oak, Texas, USA
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 30, 2012

We arrived late at night and walked in to a check-in area that had been completely flooded. There were fans running everywhere and water damage on the ceilings and walls. The computers didn't work at the front desk and they had to work from a computer in the back office. I only mention this because with these conditions,it would have... More

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Clint N, Front Office Manager at Residence Inn Fort Worth Alliance/Airport, responded to this review
November 11, 2012

Thank for the kind words, and being understanding during a difficult time. We strive very hard give our guest the best customer service we can, and even during trying time's, am proud to know that we kept service a priority. We looking forward to your next stay, and rest assure, we will be here with big smiles to make your... More

Wichita Falls, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 4, 2012 via mobile

This is a very nice hotel typical of Marriott the room was nice and clean,and breakfast was pretty good.Not the best residence inn that i've stayed at but still nice. Only complaint that I have I was told there wouldn't be any hidden fees since paying with a credit card and of course there were.

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LynGM2011, General Manager at Residence Inn Fort Worth Alliance/Airport, responded to this review
September 5, 2012

Thank you for your expressing your concerns. Overall you had a pleasant stay. I can only hope the hidden fees was an authorization on your card which was released within 7-10 business after departure as long as no additional charges were posted. Once again, I apologize and in the near future please bring this to our attention and we will... More

Seattle, Washington
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 29, 2012

After reading reviews of this hotel and seeing pictures I was certain that this would be a nice place to stay while working in the Fort Worth area. Two weeks ago I stayed at the Hyatt Place in the Stockyards (WAY BETTER!), and I felt this hotel would be similar with a more convenient drive. Needless to say I would... More

Was this review helpful? Yes 1
Clint N, Manager at Residence Inn Fort Worth Alliance/Airport, responded to this review
November 28, 2012

We at the Residence Inn try very hard to make our guest stay the most memorable stays that they have ever had. I send you a sincere sorry from the staff, and assure you that we have addressed all your issues. If ever in the area, please give us another chance and I will see that your stay will be... More

Keller, Tx
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 26, 2012

This hotel is nice not exceptional. It was surprisingly quiet even with it being a pretty full weekend. The first room we were placed in had a problem with the TV. We were moved to another room and it was fine. There were some stains on the carpet and the bathtub could have been cleaner. There was an "odd" smell... More

Was this review helpful? Yes 1
LynGM2011, General Manager at Residence Inn Fort Worth Alliance/Airport, responded to this review
August 27, 2012

Thank you for taking the time to write a review. The items that you mentioned are being addressed and we appreciate your feedback. Guest perception is important to us so please bare with us as we work on making this an exceptional hotel. Thank you More

Saint Louis, Missouri
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 19, 2012

When we chose to stay here earlier this year we were hesitant given the remote location in the DFW area...however, based on the deal we found via TripAdvisor and the reviews we decided to give this hotel a shot... I am a long term Marriott customer in part due to the excellent service and quality establishments that characterize the hotels... More

Was this review helpful? Yes 1
LynGM2011, General Manager at Residence Inn Fort Worth Alliance/Airport, responded to this review
August 27, 2012

We apologize for not exceeding your expectation during your entire stay and appreciate you for sharing your experience and opening up the opportunity for a huge improvement. Your feedback is important to us and we are very much open to suggestions and concerns. As far as the Expedia issue, I would like to say this has been resolved and the... More

 
 
 
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Additional Information about Residence Inn Fort Worth Alliance/Airport

Also Known As:
Residence Inn Fort Worth Alliance/Airport Hotel
Residence Inn Fort Worth Alliance/Airport Hotel Fort Worth
Residence Inn Fort Worth
Fort Worth Residence Inn
Address: 13400 North Freeway, Fort Worth, TX 76178
Phone Number:
Region: United States > Texas > Fort Worth
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotels in Fort Worth
#12 Family Hotels in Fort Worth
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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