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Courtyard Fort Worth West at Cityview

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6400 Overton Ridge Blvd., Fort Worth, TX 76132
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1 room 1 adult
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Courtyard Fort Worth West at Cityview
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93 Reviews from our TripAdvisor Community

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Cisco, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

The hotel was very comfortable. The staff were very helpful. The only problem was we could not get the room cooled to our comfort level. The bed was very comfortable with good linens. We would definitely stay at this hotel again when we are in the area.

Helpful?
Thank rewardtraveler1927
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 30, 2015

Rough as sandpaper toilet tissue, 4 bath towels-3 hand towels- only 2 wash cloths--all small, thin & rough. Bath soap very harsh. Shower caulk moldy and peeling, and bath non-skid pad was not secure. Television cannot be rotated to view from bed. Love seat sofa very hard and stiff (not comfortable); in-room refrigerator did not work. Tap water very chlorinated,... More 

Helpful?
Thank Mary Ann D
Serena C, Manager at Courtyard Fort Worth West at Cityview, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. I'm going to research this in great... More 

1 review
5 of 5 stars Reviewed December 6, 2015 via mobile

First off the staff here is amazing. From last night checking in quickly I think the kids name was Tommy to chat with sweet lady and the manager at coffee shop. I left tooth paste at home and the guy at reception desk great too. The price is great for the fact that you get a spacious clean room, an... More 

Helpful?
Thank Sharley M
Serena C, General Manager at Courtyard Fort Worth West at Cityview, responded to this review

Thank you for your feedback and we look forward to seeing you in the future. More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 4, 2015 via mobile

This 2 night business stay was pleasant. The room was spacious....the bathroom was clean. The bed was completely amazing...something like the memory foam type beds...not to hard...not to soft. The rooms comes set up with a mini Keurig with 2 reg/1 decaf Starbuck k-cups. I usually like to stay somewhere that has a free breakfast offering, which this on did... More 

Helpful?
Thank PHILIP W
Serena C, General Manager at Courtyard Fort Worth West at Cityview, responded to this review

Thank you for your feedback, we look forward to seeing you back at the property next time you are in Fort Worth, Texas. More 

Shreveport, Louisiana
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 14, 2015 via mobile

I have stayed at this hotel several times. The staff is always friendly and efficient. Rooms are comfortable and have been updated!! The rooms are equipped with microwaves, coffee, and refrigerators. Free internet service is great and beds are clean and comfortable.

Helpful?
Thank Eleanor S
Serena C, General Manager at Courtyard Fort Worth West at Cityview, responded to this review

We look forward to seeing you next time you are in Fort Worth. Thank you! More 

Austin, Texas
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 5, 2015

Not a lot of negative other than there is no lobby coffee. In this day and age not offering lobby coffee is the exception. Given I have to buy breakfast here and it is very similar to the Hampton Inn across the highway in quality. Coffee should be free!!

Helpful?
Thank Bruce J
Serena C, General Manager at Courtyard Fort Worth West at Cityview, responded to this review

Thank you for your recent stay with us, I am sorry that all our Courtyards no longer provide the complimentary coffee in the lobbies, we now serve Starbucks . We do still provide free coffee in our rooms and hope next time you are in town to please visit us again. Thank you, Serena Contreras More 

Houston, Texas
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed October 20, 2015

This trip was a Saturday afternoon drive to Fort Worth for a morning meeting on Sunday. Since it was an spontaneous event, I didn't make hotel reservations. Bad move on my part, Fort Worth is home to TCU and it's football season! I found myself stranded in the city view area with no place to stay. I called this hotel... More 

Helpful?
Thank Tracey F
Serena C, General Manager at Courtyard Fort Worth West at Cityview, responded to this review

Thank you for the wonderful feedback and Ben is a great employee and we hope to see you in the future. We are very lucky to have him and so many others that take pride in our hotel. More 

Washington DC, District of Columbia
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 14, 2015

I didn't think the hotel looked like much from the outside but was pleasantly surprised when I entered the lobby. I appreciated the warm greeting from the staff. The lobby was tastefully decorated. If you are a light sleeper, keep in mind the front of the hotel faces a major highway. My room faced the highway and was next to... More 

Helpful?
Thank OutdoorLover4Life
Serena C, General Manager at Courtyard Fort Worth West at Cityview, responded to this review

Thank you for this wonderful feedback about the hotel. We look forward seeing you next time you are in Fort Worth, it was a pleasure serving you. More 

Omaha, Nebraska
Level Contributor
4 reviews
5 of 5 stars Reviewed October 6, 2015

We had a group of 7 girls that stayed at the FW Cityview (2 rooms). The front desk employees Terry & Ben we awesome!!! They were eager to help with any questions we had. The rooms were nice and the beds were very comfortable. There was a firepit out back in the courtyard that was perfect for sitting around in... More 

Helpful?
Thank bb0925
Jenelle M, Front Office Manager at Courtyard Fort Worth West at Cityview, responded to this review

We apologize for any inconvenience caused. We will look into the matter more. Thank you for bringing this to our attention. More 

Parrish, Florida
Level Contributor
128 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed October 5, 2015

Was in town for a wedding and this was the bride's choice for hotel. After 3 calls we were able to check in 1 hour early so we could get ready for the wedding. Was really surprised that they had nothing open in the afternoon for food service; we had to go to Subway. Room was very comfortable and met... More 

Helpful?
Thank casinogal
Serena C, Manager at Courtyard Fort Worth West at Cityview, responded to this review

Thank you for your feedback, we hope to see you again in the future. More 

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