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Hampton Inn & Suites Fort Worth Fossil Creek

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3850 Sandshell Drive, Fort Worth, TX 76137
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Hampton Inn & Suites Fort Worth Fossil Creek
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Hampton Inn & Suites Fort Worth Fossil Creek
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256 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Grand Rapids, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Room was really clean and nice but staff does not communicate well with each other. We had to ask 2 different staff for things and got two different answers. Food was o.k. Refrigerator not working properly and was replaced but that one did not work well either.

Review collected in partnership with Hampton

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Wylie, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I was upgraded to a King Suite at no additional charge and that was a very pleasant surprise. The room itself was clean and extremely comfortable. There was a smell in the hallway of floor two that smelt like body odor. The eggs on the breakfast buffet were a bit dry. Those are my only complaints.

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Tulsa, Oklahoma
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is comfortable and a typical Hampton property, the staff were helpful however the front desk at checkout could give Fawlty Towers competition. I was told I was spelling my name the wrong way and another customer was trying to pay for three rooms but they were trying to charge him for four because all four were in a... More 

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Enid, OK, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice hotel. Lots of highway construction in the local area makes arrival a little longer but that's not the hotel's fault. Friendly staff. Nice breakfast at very convenient hours made an early morning departure very easy. Very quiet accommodations despite all the road construction in the local area.

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Van Alstyne, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Friendly staff, digital check in was easy to use but not sure of the point since you still have to wait in line for a key. Breakfast selection wasn't great--not a fan of liquid eggs. Room and bathroom were clean and bed was comfortable. Enjoyed the free shuttle service to the venue we attended.

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Humberto G, Manager at Hampton Inn & Suites Fort Worth Fossil Creek, responded to this review

Thank you for having taken the time out of your busy schedule to respond to our survey! I am sorry that our breakfast selection was not to your liking. We get many great comments regarding the selection we offer but it seems it wasn't up to your standards. I am happy that the rest of your stay was a pleasant... More 

Charlotte, North Carolina
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

On arrival and during stay, the room was very clean and comfortable. The first night, my room phone didn't work, but the night clerk offered a wake-up knock on the door the next morning, which was delivered. My phone was fixed the next day. Very accommodating and friendly staff; very comfortable and clean room.

Review collected in partnership with Hampton

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Humberto G, Manager at Hampton Inn & Suites Fort Worth Fossil Creek, responded to this review

Amazing marks! Thank you so very much for that! It's feedback like this that makes our constant strive towards excellent customer service so very rewarding. I'm very proud in the manner in which our staff was able to go that extra mile for you thank you for relaying that to me and Thank you for taking the time out of... More 

stratford, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The motel was very clean. The service was great and we encountered no problems during our stay. The kids loved the indoor pool. The room was very spacious and the fold out couch was a great addition. It is a little far from down town Fort Worth and there is no transit on the weekends that come this far except... More 

Review collected in partnership with Hampton

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Humberto G, Manager at Hampton Inn & Suites Fort Worth Fossil Creek, responded to this review

First and foremost, Thank you for that flattering top notch review. It's always a pleasure when I can relay our guests' positive feedback to our caring staff. We are all delighted when we can exceed our guests' expectations and hopefully build a long lasting relationship between ourselves and our valued guests that will ensure their return to our hotel for... More 

Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We have stayed at this location before. . We have always been upgraded to a king suite, not this time. Don't know why. Had to change rooms because of sticky floor. First time ever! Clean, in a quiet area. 820 is under construction , but still easy to get to. Nice Staff.

Review collected in partnership with Hampton

Was this review helpful? Yes
Humberto G, Manager at Hampton Inn & Suites Fort Worth Fossil Creek, responded to this review

Amazing marks! Thank you so very much for that! It's feedback like this that makes our constant strive towards excellent customer service so very rewarding. I do apologize for not having been able to provide you with an upgrade as usual, which is something we do without hesitation whenever we are able to. However, availability during your stay was what... More 

Austin, United States
1 review
5 of 5 stars Reviewed June 23, 2015

Amazingly soft, king-sized bed. Clean rooms, great selection on the complimentary breakfast, and squeaky clean bathrooms. Wonderful stay! Not sure why it wants to to type to two hundred characters before I submit this, but I suppose if I must...

Review collected in partnership with Hampton

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Humberto G, Manager at Hampton Inn & Suites Fort Worth Fossil Creek, responded to this review

Thank you so much for such great marks!!! I will be sharing this amazing feedback with the entire staff. It's always such a rewarding treat when our continued commitment to excellent customer service is recognized and applauded. It's a pleasure to be part of making your trip a most pleasant and memorable one. Again, thank you for your valued input. More 

Kentland
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 22, 2015

VERY friendly staff. Everyone greets you with a smile and good morning All areas clean. Room is just average size but very clean and great seating area. Fridge and microwave Breakfast area well stocked to the end. Hostess a hard worker would definitely recommend.

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Humberto G, Manager at Hampton Inn & Suites Fort Worth Fossil Creek, responded to this review

Dependability, as well as consistency and the desire to exceed expectations at every opportunity, are but a few of the perks you will always find when you visit us here at the Hampton Inn & Suites Fossil Creek. And let's not forget that amazing hot breakfast! Always a pleasure knowing every family members' palate is delightfully pleased with any of... More 

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