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All 100 Fort Worth hotels

Holiday Inn Express Hotel & Suites Fort Worth (I-20)

2.5 of 5 Motel   |   4609 City Lake Boulevard, Fort Worth, TX 76132
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Ranked #60 of 100 hotels in Fort Worth
A recent review
5 of 5 stars reviewed 6 days ago
SouthTXtraveler Corpus Christi, Texas
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72 people have reviewed this hotel

Traveler rating
    39
    14
    7
    5
    7
See reviews for
19
11
7
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • German first
  • Any
English first
Corpus Christi, Texas
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel is clean and the staff is great. Easy to get to, very good restaurants close by. Close to TCU and the mall. This is our first choice when staying in Ft Worth. On Nascar weekends you need to book early, the hotels fill up.

Was this review helpful? Yes
Stillwater, Oklahoma
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

My sister and I have stayed at this motel three times in the last five months and overall we are pleased with the service we have received. Staff has been friendly and helpful. Breakfast has been good. Rooms have been comfortable. We like to stay here because of the location. Personally don't care for the large showerheads, but my main... More

Was this review helpful? Yes
Aurora B, Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Guest: Thank you for taking the time to express your experience at this hotel. I truly apologize for the inconvenience. This hotel is under new ownership and they are working as diligently as possible to address all concerns by all our guests. Since late May when I took over the property I have called several Spa companies and due... More

1 review
1 of 5 stars Reviewed 3 weeks ago

Checked in on a Thursday night and paid in cash. The next day they began to debit my card for the charges that I had already paid. Called the hotel and the centralized guest relations only to get the run around! I disputed the charges through my bank but damn how does the hotel employee get away with stealing a... More

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2 reviews
4 of 5 stars Reviewed June 28, 2014

Staff was absolutely very friendly, helpful and answered all our questions. The room was very clean. The bed was really comfortable. The only thing that I thought could be better was the carpet could be replaced. I would tell all my friends to stay here. Really enjoyed our stay.

Was this review helpful? Yes
Aurora B, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Guest: Thank you for your comments. I am glad to hear that you had a great stay at this hotel. Your comments will help me in continuing in training my staff to make your next stay a memorable one. I am looking forward to seeing you again in the near future. Regards, Aurora Burciaga General Manager More

Dallas, Texas
Top Contributor
137 reviews 137 reviews
19 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed June 28, 2014

I was here on business and enjoyed this stay very much. It was within a mile of several food options and easy to get to. The breakfast was plentiful and had the options you would expect from a holiday inn. The area was always clean and comfortable. They would bake a variety of cookies each evening, so you had choices... More

Was this review helpful? Yes
Aurora B, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Guest: Thank for you taking time to express your comments regarding your stay. It give me great pleasure to hear that your stay was a great one. This hotel will soon be going through a 3M dollar renovation to better serve you and all future guests. Once again, thank you for choosing Holiday Inn Express & Suites for your... More

San Antonio, Texas
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 3, 2014

Good service and friendly staff. The rooms were a decent size and the beds were comfortable. There was a good selection of channels to watch on TV. The breakfast in the morning doesn't have very many choices, but is decent for being free

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Danielle_jimenez, Thank you for your recent stay. Thank you for your compliments regarding our friendly staff and good service. We are sorry you were not satisfied with the breakfast selections. We appreciate all your comments and we certainly welcome any opportunity to improve. We look forward to welcoming you back to our establishment. Once again thank you for the... More

Montgomery, Texas
Contributor
18 reviews 18 reviews
8 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed May 30, 2014

My husband and I stayed at this hotel for close proximity to the Colonial Country Club which hosts the Crowne Plaza Invitational. We arrived early, so couldn't check in until we returned from the tournament. Front desk was accommodating and allowed us to leave our vehicle as we took a cab to the course. They used Yellow Cabs and they... More

Was this review helpful? Yes
Aurora B, Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Guest: Thank you for choosing Holiday Inn Express & Suites for your travel needs. It give me great pleasure to hear that your stay was a wonderful experience. I am looking forward to seeing you in the near future and if there is anything that I can do , please do not hesitate in letting me know. Aurora Burciaga... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 16, 2014 via mobile

First off the toilet handle feel off. Called front desk to get it fixed. The guy put me on hold for over 5 mins so hung the phone up and called back he said he had to put me on hold again because he was busy! So my father law sat on hold for another 10 mins and I went... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Jerry_Bruce, Thank you for taking the time to share your feedback about your recent stay with us. We always try our best to ensure we meet our guests needs and expectations and on this occasion we apologize for your disappointment with the condition of our facilities and the service you received. We take all feedback seriously. It helps us... More

Tulsa, Oklahoma
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 15, 2014

I have stayed here before and had a good experience. This time the room was not the greatest - peeling wall paper in the bathroom and what looked like mold on the shower ceiling. The worst part was a problem I had with customer services and billing. This is the email I sent customer service detailing what happened: This is... More

Was this review helpful? Yes 1
HIExpress_I20, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Stacy B, Thank You for taking the time out to provide us with your feedback. We apologize for the mix up with your charges and the lack of effort placed into resolving the issue. We strive to accommodate every request and can understand your dissatisfaction. Rest assured your feedback will be used as a coaching tool for reservations and... More

Fort Worth, Texas
1 review
5 of 5 stars Reviewed December 16, 2013

Dawn and Felix and the others at the front desk were wonderful in providing the facilities for our recent business meetings for 6 days, and working alternative arrangements on site when the meeting room was not available due to a known prior booking. They were constantly striving to make our meetings comfortable and made us feel welcomed. I highly recommend... More

Was this review helpful? Yes
HIExpress_I20, Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear ctodd-pts, It was a great pleasure taking care of you and your group meeting room needs, we look forward to seeing you'll soon. Dawn Romeo - General Manager More

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Additional Information about Holiday Inn Express Hotel & Suites Fort Worth (I-20)

Address: 4609 City Lake Boulevard, Fort Worth, TX 76132
Phone Number:
Location: United States > Texas > Fort Worth
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Fort Worth (I-20) 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Fort Worth (i-20)
Holiday Inn Fort Worth
Fort Worth Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Stay Smart and enjoy our exceptional Texas hospitality at the Holiday Inn Express Hotel and Suites. We're located in the heart of Cityview in southwest Fort Worth, which is ideal for business and leisure travelers. If business brings you to Fort Worth, our location is conveniently minutes away from Lockheed Martin, Carswell NAS/Joint Reserve Base, International Plaza Business Park, Texas Department of Transportation Regional Training Center, Alcon Labs, Miller Coors Brewery, Baylor All Saints Hospital, Harris Methodist Hospital Southwest, Texas Christian University, Southwestern Baptist Theological Seminary and many other companies. If business is the last thing on your mind, we're perfectly situated for fun and relaxation. Sharpen your game at Mira Vista Golf Club, Ridglea Country Club, Pecan Valley Municipal Golf Course, or the play where the pros play at the Colonial Country Club. Get some culture at the Fort Worth Zoo or one of the many art and history museums in the Cultural District. The Hulen Mall is less than a mile away, as are more than 150 restaurants and entertainment venues. Downtown Fort Worth featuring Sundance Square and the Bass Performance Hall is less than 15 minutes away. ... more   less 
Number of rooms
91

Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Fort Worth (I-20) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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