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All 99 Fort Worth hotels

Holiday Inn Express Hotel & Suites Fort Worth (I-20)

2.5 of 5 Motel   |   4609 City Lake Boulevard, Fort Worth, TX 76132
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Holiday Inn Express Hotel & Suites Fort Worth (I-20)
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72%
Ranked #61 of 99 Hotels in Fort Worth
A recent review
4 of 5 stars reviewed 3 weeks ago
krisans San Antonio, tx
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74 reviews from our community

Traveler rating
    39
    15
    7
    5
    8
See reviews for
21
11
7
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • German first
  • Any
English first
Contributor
17 reviews 17 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 1 week ago

I recently stayed here while visiting family, and honestly I don't know who is giving this place a good review. We normally stay at the Hyatt Place which is a couple of minutes away, but they were booked so we decided to stay at the Holiday Inn Express. Big Mistake. When we first arrived, they were running behind check-in time... More

Was this review helpful? Yes
Aurora B, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Guest: Thank you for submitting your feedback . It is very important to me so I can better develop staff and hotel. Hotel is under new ownership and management and will be going through a total renovation this fall. I would like for you to send me your address so I can send you a free night certificate after... More

San Antonio, tx
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed one night at this Holiday Inn Express and had a pretty good stay. We are a family of 4 with a 3 year old and a 1 year old and booked the hotel thru Hotwire. Pros: 1. The area seems to be closer to stores and restaurants and very close to the highway. 2. The young lady at... More

Was this review helpful? Yes
Aurora B, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Guest: Thank for taking the time to submit your feedback during your recent stay with us. I am pleased to hear that your stay was a great one. I am looking forward to seeing you again in the near future. Regards, Aurora Burciaga General Manager More

Corpus Christi, Texas
Senior Contributor
47 reviews 47 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is clean and the staff is great. Easy to get to, very good restaurants close by. Close to TCU and the mall. This is our first choice when staying in Ft Worth. On Nascar weekends you need to book early, the hotels fill up.

Was this review helpful? Yes
Aurora B, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Guest: Thank you for choosing Holiday Inn Express & Suites for your hotel stay. I am pleased to hear that your stay was a great one. Your feedback is very important to me as it helps me further train hotel staff. I am looking forward to having you again in the near future. Regards, Aurora Burciaga General Manager More

Stillwater, Oklahoma
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 6, 2014

My sister and I have stayed at this motel three times in the last five months and overall we are pleased with the service we have received. Staff has been friendly and helpful. Breakfast has been good. Rooms have been comfortable. We like to stay here because of the location. Personally don't care for the large showerheads, but my main... More

Was this review helpful? Yes
Aurora B, Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Guest: Thank you for taking the time to express your experience at this hotel. I truly apologize for the inconvenience. This hotel is under new ownership and they are working as diligently as possible to address all concerns by all our guests. Since late May when I took over the property I have called several Spa companies and due... More

1 review
1 of 5 stars Reviewed July 30, 2014

Checked in on a Thursday night and paid in cash. The next day they began to debit my card for the charges that I had already paid. Called the hotel and the centralized guest relations only to get the run around! I disputed the charges through my bank but damn how does the hotel employee get away with stealing a... More

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 28, 2014

Staff was absolutely very friendly, helpful and answered all our questions. The room was very clean. The bed was really comfortable. The only thing that I thought could be better was the carpet could be replaced. I would tell all my friends to stay here. Really enjoyed our stay.

Was this review helpful? Yes
Aurora B, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Guest: Thank you for your comments. I am glad to hear that you had a great stay at this hotel. Your comments will help me in continuing in training my staff to make your next stay a memorable one. I am looking forward to seeing you again in the near future. Regards, Aurora Burciaga General Manager More

Dallas, Texas
Top Contributor
139 reviews 139 reviews
19 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed June 28, 2014

I was here on business and enjoyed this stay very much. It was within a mile of several food options and easy to get to. The breakfast was plentiful and had the options you would expect from a holiday inn. The area was always clean and comfortable. They would bake a variety of cookies each evening, so you had choices... More

Was this review helpful? Yes
Aurora B, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Guest: Thank for you taking time to express your comments regarding your stay. It give me great pleasure to hear that your stay was a great one. This hotel will soon be going through a 3M dollar renovation to better serve you and all future guests. Once again, thank you for choosing Holiday Inn Express & Suites for your... More

San Antonio, Texas
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 3, 2014

Good service and friendly staff. The rooms were a decent size and the beds were comfortable. There was a good selection of channels to watch on TV. The breakfast in the morning doesn't have very many choices, but is decent for being free

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Danielle_jimenez, Thank you for your recent stay. Thank you for your compliments regarding our friendly staff and good service. We are sorry you were not satisfied with the breakfast selections. We appreciate all your comments and we certainly welcome any opportunity to improve. We look forward to welcoming you back to our establishment. Once again thank you for the... More

Montgomery, Texas
Contributor
18 reviews 18 reviews
8 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed May 30, 2014

My husband and I stayed at this hotel for close proximity to the Colonial Country Club which hosts the Crowne Plaza Invitational. We arrived early, so couldn't check in until we returned from the tournament. Front desk was accommodating and allowed us to leave our vehicle as we took a cab to the course. They used Yellow Cabs and they... More

Was this review helpful? Yes
Aurora B, Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Guest: Thank you for choosing Holiday Inn Express & Suites for your travel needs. It give me great pleasure to hear that your stay was a wonderful experience. I am looking forward to seeing you in the near future and if there is anything that I can do , please do not hesitate in letting me know. Aurora Burciaga... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 16, 2014 via mobile

First off the toilet handle feel off. Called front desk to get it fixed. The guy put me on hold for over 5 mins so hung the phone up and called back he said he had to put me on hold again because he was busy! So my father law sat on hold for another 10 mins and I went... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Jerry_Bruce, Thank you for taking the time to share your feedback about your recent stay with us. We always try our best to ensure we meet our guests needs and expectations and on this occasion we apologize for your disappointment with the condition of our facilities and the service you received. We take all feedback seriously. It helps us... More

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Additional Information about Holiday Inn Express Hotel & Suites Fort Worth (I-20)

Address: 4609 City Lake Boulevard, Fort Worth, TX 76132
Phone Number:
Location: United States > Texas > Fort Worth
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Fort Worth (I-20) 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Fort Worth (i-20)
Holiday Inn Fort Worth
Fort Worth Holiday Inn

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