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Holiday Inn Express Hotel & Suites Fort Worth (I-20)

2.5 of 5 4609 City Lake Boulevard, Fort Worth, TX 76132
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Holiday Inn Express Hotel & Suites Fort Worth (I-20)
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Holiday Inn Express Hotel & Suites Fort Worth (I-20)
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82 reviews from our community

Traveler rating
    43
    17
    7
    5
    10
See reviews for
23
13
8
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bastrop, Texas
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

Just stayed here on 12/13, the room was run down and dirty, made my skin crawl. The duvet had stains on the edges, gross. The tile in the bathroom was loose and sticky, with grout pieces dislodged. The bathroom sink wouldn't drain. Checked in too late to bother with asking for a different room, and quite frankly I doubt that... More 

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San Antonio, Texas, USA
Top Contributor
51 reviews 51 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was a great location - lotza shops and restaurants (and a Starbucks) in the area. The bed was awesome; the staff were extremely friendly and helpful; they offer a breakfast, but we didn't stay to eat. The only problem was that the shower faucet leaked a bit, and it had been turned very tightly to stop the dripping;... More 

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Omaha, Nebraska
1 review
1 of 5 stars Reviewed 2 weeks ago

Do not stay here, July 16 2014 our room was robbed a maintenance key was used to enter the twice while we were out with friend. a lot of our items was taken. Yes we made a police report we also ask the GM to make a report and she did not so the det. that we came to talk... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Teresa M, Thank you for taking the time to post a review of our property. Please accept our sincerest apology for the over-all issues you had during your stay. We have sent you a private message in an effort to obtain some additional details. Thank you for staying and we look forward to hearing from you soon. Sincerely, Dianne... More 

Houston, Texas
Top Contributor
60 reviews 60 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed November 11, 2014

I had the opportunity to stay here recently and was fairly pleased with my choice of hotels. It was clean, comfy, fairly quiet and the staff was very kind and helpful. The room I was in was clean but in the need of a little repair. There were lots of stains on the carpet, and also mold stains on the... More 

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Slaton, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 5, 2014

Stayed in this hotel for 3 nights. Very nice staff and very clean rooms. When asked about the room not having a fridge I was upgraded to a suite. I stayed on the top floor and it was really quiet. For those of you that have to sleep with a fan on this is the place for you!

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Midland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 3, 2014

This is a clean and pleasant hotel. Staff was very polite and helpful. Breakfast area was clean and well stocked. The room was clean and the bed was awesome. I would definitely recommend this hotel and will stay here again when I am in the area.

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Galveston Island, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 24, 2014

We stayed a Sunday night while visiting a sick relative in Fort Worth, Room was very nice, They provided pack n plays for our 3 small kids, Very nice staff, breakfast, quiet place, All was good, We;ll return,

Was this review helpful? Yes
Aurora B, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Guest: Thank you for submitting your guest survey. I am happy to hear that your stay was a great one. HIE strives in giving every guest an experience to remember. Once again thank you for choosing HIE-Fort Worth. I am looking forward to seeing you again in the near future. Regards, Aurora Burciaga General Manager More 

Rancho Cordova, California
Top Contributor
121 reviews 121 reviews
75 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed October 1, 2014

love everything about this hotel. Rooms are nice and clean, Get a great night sleep, and quiet room. hotel staff great. location is fantastic. But if you want to be on line starting at 4:45 forget it. It will kick you off. Staff tries to reset the box, so you might get back on for a few minuets, but then... More 

Was this review helpful? Yes
Aurora B, Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Guest: Thank you for taking the time to submit your guest survey. It is very important to me as if helps be further train my staff and better hotel. I truly apologized for the internet service, hotel was under transition of changing carriers. Internet provider had told us that there would be no problems during transition. Hotel is under... More 

Contributor
17 reviews 17 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed September 3, 2014

I recently stayed here while visiting family, and honestly I don't know who is giving this place a good review. We normally stay at the Hyatt Place which is a couple of minutes away, but they were booked so we decided to stay at the Holiday Inn Express. Big Mistake. When we first arrived, they were running behind check-in time... More 

Was this review helpful? Yes
Aurora B, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Guest: Thank you for submitting your feedback . It is very important to me so I can better develop staff and hotel. Hotel is under new ownership and management and will be going through a total renovation this fall. I would like for you to send me your address so I can send you a free night certificate after... More 

San Antonio, tx
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 25, 2014

We stayed one night at this Holiday Inn Express and had a pretty good stay. We are a family of 4 with a 3 year old and a 1 year old and booked the hotel thru Hotwire. Pros: 1. The area seems to be closer to stores and restaurants and very close to the highway. 2. The young lady at... More 

Was this review helpful? Yes
Aurora B, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Guest: Thank for taking the time to submit your feedback during your recent stay with us. I am pleased to hear that your stay was a great one. I am looking forward to seeing you again in the near future. Regards, Aurora Burciaga General Manager More 

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Additional Information about Holiday Inn Express Hotel & Suites Fort Worth (I-20)

Address: 4609 City Lake Boulevard, Fort Worth, TX 76132
Phone Number:
Location: United States > Texas > Fort Worth
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Fort Worth (I-20) 2.5*
Number of rooms: 91
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Also Known As:
Holiday Inn Express Hotel And Suites Fort Worth (i-20)
Holiday Inn Fort Worth
Fort Worth Holiday Inn
Hotel Style:
#32 Business Hotel in Fort Worth

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