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All 100 Fort Worth hotels

Holiday Inn Express Hotel & Suites Fort Worth (I-20)

2.5 of 5 Motel   |   4609 City Lake Boulevard, Fort Worth, TX 76132
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75%
Ranked #60 of 100 hotels in Fort Worth
A recent review
4 of 5 stars reviewed 3 weeks ago
Debbie W
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  • Reviews (69)
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69 people have reviewed this hotel

Traveler rating
    38
    14
    6
    5
    6
See reviews for
17
11
7
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • German first
  • Any
English first
1 review
4 of 5 stars Reviewed 3 weeks ago

Staff was absolutely very friendly, helpful and answered all our questions. The room was very clean. The bed was really comfortable. The only thing that I thought could be better was the carpet could be replaced. I would tell all my friends to stay here. Really enjoyed our stay.

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Dallas, Texas
Top Contributor
131 reviews 131 reviews
18 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was here on business and enjoyed this stay very much. It was within a mile of several food options and easy to get to. The breakfast was plentiful and had the options you would expect from a holiday inn. The area was always clean and comfortable. They would bake a variety of cookies each evening, so you had choices... More

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San Antonio, Texas
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 3, 2014

Good service and friendly staff. The rooms were a decent size and the beds were comfortable. There was a good selection of channels to watch on TV. The breakfast in the morning doesn't have very many choices, but is decent for being free

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Danielle_jimenez, Thank you for your recent stay. Thank you for your compliments regarding our friendly staff and good service. We are sorry you were not satisfied with the breakfast selections. We appreciate all your comments and we certainly welcome any opportunity to improve. We look forward to welcoming you back to our establishment. Once again thank you for the... More

Montgomery, Texas
Contributor
18 reviews 18 reviews
8 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed May 30, 2014

My husband and I stayed at this hotel for close proximity to the Colonial Country Club which hosts the Crowne Plaza Invitational. We arrived early, so couldn't check in until we returned from the tournament. Front desk was accommodating and allowed us to leave our vehicle as we took a cab to the course. They used Yellow Cabs and they... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 16, 2014 via mobile

First off the toilet handle feel off. Called front desk to get it fixed. The guy put me on hold for over 5 mins so hung the phone up and called back he said he had to put me on hold again because he was busy! So my father law sat on hold for another 10 mins and I went... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Jerry_Bruce, Thank you for taking the time to share your feedback about your recent stay with us. We always try our best to ensure we meet our guests needs and expectations and on this occasion we apologize for your disappointment with the condition of our facilities and the service you received. We take all feedback seriously. It helps us... More

Tulsa, Oklahoma
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 15, 2014

I have stayed here before and had a good experience. This time the room was not the greatest - peeling wall paper in the bathroom and what looked like mold on the shower ceiling. The worst part was a problem I had with customer services and billing. This is the email I sent customer service detailing what happened: This is... More

Was this review helpful? Yes 1
HIExpress_I20, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Stacy B, Thank You for taking the time out to provide us with your feedback. We apologize for the mix up with your charges and the lack of effort placed into resolving the issue. We strive to accommodate every request and can understand your dissatisfaction. Rest assured your feedback will be used as a coaching tool for reservations and... More

Fort Worth, Texas
1 review
5 of 5 stars Reviewed December 16, 2013

Dawn and Felix and the others at the front desk were wonderful in providing the facilities for our recent business meetings for 6 days, and working alternative arrangements on site when the meeting room was not available due to a known prior booking. They were constantly striving to make our meetings comfortable and made us feel welcomed. I highly recommend... More

Was this review helpful? Yes
HIExpress_I20, Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear ctodd-pts, It was a great pleasure taking care of you and your group meeting room needs, we look forward to seeing you'll soon. Dawn Romeo - General Manager More

Des Moines, Iowa
1 review
5 of 5 stars Reviewed December 3, 2013

The front desk gal was amazing in making us feel welcome. She could not have been better at her job in any way. The facility was clean and updated. The free internet worked very well. The breakfast was very well done too.

Was this review helpful? Yes
HIExpress_I20, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear 13discerning_travel, Thank you for sharing your experience with us, we are so happy that your stay with us was excellent and beyond what you expected we do look forward to seeing you on your next visit. Dawn Romeo - General Manager. More

Salado, Texas
1 review
5 of 5 stars Reviewed November 24, 2013

I stayed here a few weekends ago visiting some friends. The hotel was very convenient as it was close to so many restaurants and the mall. The front desk was helpful in providing me directions to the places I wanted to visit. Very pleasant and helpful staff; made me feel very welcome. Had a room on the top floor, at... More

Was this review helpful? Yes
HIExpress_I20, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear gogolucky0131 Thank you so very much for taking the time to share your thoughts on our hotel. We strive to make each guest feel warm and welcome! and we do look forward to your next visit. Dawn Romeo - General Manager. More

Malvern, Pennsylvania
Top Contributor
330 reviews 330 reviews
100 hotel reviews
255 helpful votes 255 helpful votes
3 of 5 stars Reviewed November 23, 2013

For my taste, this hotel provides basic, no-frill accommodations; not bad, not great. I stayed in a first floor, non-suite room, that was basically unremarkable. Room was clean, a comfortable reading chair was provided (and appreciated), climate control was adequate, hot water for shower was ample; items I expect in any hotel. Good for those just seeking a place to... More

Was this review helpful? Yes
HIExpress_I20, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Keystone_Traveler, Thank you very much for sharing your experience with us. We value your comments as they help us to improve our services and surpass the very high standards of service our guests expect. Please accept our sincerest apologies I have taken note, and comments like these are of great importance to us and allow us to monitor and... More

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Additional Information about Holiday Inn Express Hotel & Suites Fort Worth (I-20)

Address: 4609 City Lake Boulevard, Fort Worth, TX 76132
Phone Number:
Location: United States > Texas > Fort Worth
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Fort Worth (I-20) 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Fort Worth (i-20)
Holiday Inn Fort Worth
Fort Worth Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Stay Smart and enjoy our exceptional Texas hospitality at the Holiday Inn Express Hotel and Suites. We're located in the heart of Cityview in southwest Fort Worth, which is ideal for business and leisure travelers. If business brings you to Fort Worth, our location is conveniently minutes away from Lockheed Martin, Carswell NAS/Joint Reserve Base, International Plaza Business Park, Texas Department of Transportation Regional Training Center, Alcon Labs, Miller Coors Brewery, Baylor All Saints Hospital, Harris Methodist Hospital Southwest, Texas Christian University, Southwestern Baptist Theological Seminary and many other companies. If business is the last thing on your mind, we're perfectly situated for fun and relaxation. Sharpen your game at Mira Vista Golf Club, Ridglea Country Club, Pecan Valley Municipal Golf Course, or the play where the pros play at the Colonial Country Club. Get some culture at the Fort Worth Zoo or one of the many art and history museums in the Cultural District. The Hulen Mall is less than a mile away, as are more than 150 restaurants and entertainment venues. Downtown Fort Worth featuring Sundance Square and the Bass Performance Hall is less than 15 minutes away. ... more   less 
Number of rooms
91

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