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Holiday Inn Express Hotel & Suites Fort Worth West

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2730 Cherry Lane, Fort Worth, TX 76116
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Holiday Inn Express Hotel & Suites Fort Worth West
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37 Reviews from our TripAdvisor Community

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San Diego, California
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 16, 2015

Stayed at this hotel last weekend as we were visiting the Stockyards and wanted convenience without being downtown. Great place to stay and only about 10 miles from the stockyards. Looked at other hotels closer to the Stockyards with a free shuttle but they were a lot more expensive and most of them charge for parking. Even with the shuttle... More 

Helpful?
Thank shazk71
Austin, Texas
1 review
1 of 5 stars Reviewed August 31, 2015

I stayed in this Hotel for 2 nights - July 22 and July 23rd, 2015. No Wi-Fi service- and no apology from staff or owners. No compensation either. Called in advance for reservation - 30 min on the phone with representative. I had cash, credit card, and Gold Member points - none were accepted at check -in - because of... More 

Helpful?
Thank G S
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fort Worth West, responded to this review

Dear G S, Thank you very much for taking the time to share your feedback and for being an IHG Rewards Club Gold member. We rely on guest feedback as this will allow us to improve wherever possible. We would like to extend our apologies for not being able to meet your expectations of the IHG Brand when it comes... More 

Luther, Oklahoma
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 9, 2015 via mobile

I have stayed at Holiday Inn many times but the bedding at this one was so soft and and the mattress was really good.The pool was clean and the breakfast was stocked very well.The staff was friendly and helpful. We will defiantly stay here on our next trip.

Helpful?
Thank campcookie66
Houston, Texas
Level Contributor
38 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 15, 2014

The hotel is clean with several amenities… on-site gym, laundry units, and pool. Complimentary wifi and breakfast (the mini cinnamon rolls were tasty). The staff is nice and polite. Check-in and check-out were easy and hassle free. Location is west of Fort Worth with easy access to I-30 and Loop 820.

Helpful?
1 Thank MHTruett
Atlanta, Georgia
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 3, 2014 via mobile

Nothing outstanding but for a quick, last minute business trip, it worked. King room was comfortable, but definitely on the plain side (did like extra pillows on the otherwise firm bed). Bathroom was small but fine for me. Breakfast buffet was just enough with plenty of juice & coffee. Probably wouldn't stay there with the family, but for the quick... More 

Helpful?
Thank CB1113
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fort Worth West, responded to this review

Dear CB1113, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs.... More 

Dallas, Texas
Level Contributor
81 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed March 23, 2014

I enjoyed my recent stay at this hotel. It is right off the highway, but not so close to downtown that you get in all the traffic. Took less than 10 minutes to go to downtown. Some people get concerned when they see the photo that shows the lower floor rooms opening up to the outside. This didn't concern me,... More 

Helpful?
1 Thank Patti W
Canada
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed March 4, 2014

We stayed here 8 years ago, and didn't hesitate to book here again when travelling through the area. Clean, friendly staff and quiet area. I will definitely book here again the next time I am in the area, hopefully sooner than 8 years!

Helpful?
1 Thank Michelle C
Houston, Texas
Level Contributor
182 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed December 15, 2013

I must say, nothing special about the quality of the hotel and the staff because I have come to expect it from the express...always good! I really like the beds because they are always comfortable. I really liked they had bacon 2 of the 3 mornings I was there. The normal stuff for breakfast, micro omelette, sausage etc. I can't... More 

Helpful?
1 Thank Patrick Z
Austin, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 13, 2013

I am a big fan of Holiday Inn Express, and have stayed here before, so I was planning on a fine stay. Had trouble with check in, was only offered a bottle of water as a rewards member, and the mattress was too soft. I will use the hotel again when I return to the area (easy access) but will... More 

Helpful?
1 Thank Donald C
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fort Worth West, responded to this review

Dear Donald C, Thank you for taking the time to share your experiences. We value you as an IHG Rewards Club Member and your opinion is very important to us, as it helps us identify areas in need of improvement. We apologize for any inconveniences you have experienced due to the level of service received at check in and condition... More 

tx
Level Contributor
32 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed October 3, 2013

My father had emergency surgery - I called the hotel to cancel my reservation, knowing it was not refundable. I had reserved with priority points and $40 charged to my credit card. Hotel charged me another $125 as a no show. Had a Phone conversation with manage after I received my credit card bill - it did not go well.... More 

Helpful?
2 Thank achristie
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fort Worth West, responded to this review

Dear achristie, Thank you for taking the time to complete a review on your stay. We aim to provide the best possible guest experience and it is always nice to know from our guests on how we are doing. I am sincerely sorry that we weren't able to deliver based on your expectations. Please be assured that your feedback has... More 

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