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Holiday Inn Express Hotel & Suites Fort Worth West

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2730 Cherry Lane, Fort Worth, TX 76116
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Holiday Inn Express Hotel & Suites Fort Worth West
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Ranked #81 of 104 Hotels in Fort Worth
A recent review
4 of 5 stars Reviewed December 15, 2014
MHTruett Houston, Texas
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35 reviews from our community

Traveler rating
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    7
    1
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 15, 2014

The hotel is clean with several amenities… on-site gym, laundry units, and pool. Complimentary wifi and breakfast (the mini cinnamon rolls were tasty). The staff is nice and polite. Check-in and check-out were easy and hassle free. Location is west of Fort Worth with easy access to I-30 and Loop 820.

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Montoursville, Pennsylvania
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 3, 2014

This hotel was clean, comfortable, in a quiet location and reasonably priced. House keeping was excellent. The breakfast bar was outstanding, with multiple satisfying choices. Lupe, the helpful breakfast stewardess, monitored the bar constantly and resupplied it regularly. As an extra bonus, the hotel is just minutes away from the Ridgemar Mall, a beautiful retail venue with a Nieman Marcus... More 

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Atlanta, Georgia
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 3, 2014 via mobile

Nothing outstanding but for a quick, last minute business trip, it worked. King room was comfortable, but definitely on the plain side (did like extra pillows on the otherwise firm bed). Bathroom was small but fine for me. Breakfast buffet was just enough with plenty of juice & coffee. Probably wouldn't stay there with the family, but for the quick... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fort Worth West, responded to this review

Dear CB1113, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs.... More 

Dallas, Texas
Top Contributor
57 reviews 57 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 23, 2014

I enjoyed my recent stay at this hotel. It is right off the highway, but not so close to downtown that you get in all the traffic. Took less than 10 minutes to go to downtown. Some people get concerned when they see the photo that shows the lower floor rooms opening up to the outside. This didn't concern me,... More 

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Canada
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 4, 2014

We stayed here 8 years ago, and didn't hesitate to book here again when travelling through the area. Clean, friendly staff and quiet area. I will definitely book here again the next time I am in the area, hopefully sooner than 8 years!

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Houston, Texas
Top Contributor
165 reviews 165 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed December 15, 2013

I must say, nothing special about the quality of the hotel and the staff because I have come to expect it from the express...always good! I really like the beds because they are always comfortable. I really liked they had bacon 2 of the 3 mornings I was there. The normal stuff for breakfast, micro omelette, sausage etc. I can't... More 

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Austin, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 13, 2013

I am a big fan of Holiday Inn Express, and have stayed here before, so I was planning on a fine stay. Had trouble with check in, was only offered a bottle of water as a rewards member, and the mattress was too soft. I will use the hotel again when I return to the area (easy access) but will... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fort Worth West, responded to this review

Dear Donald C, Thank you for taking the time to share your experiences. We value you as an IHG Rewards Club Member and your opinion is very important to us, as it helps us identify areas in need of improvement. We apologize for any inconveniences you have experienced due to the level of service received at check in and condition... More 

tx
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed October 3, 2013

My father had emergency surgery - I called the hotel to cancel my reservation, knowing it was not refundable. I had reserved with priority points and $40 charged to my credit card. Hotel charged me another $125 as a no show. Had a Phone conversation with manage after I received my credit card bill - it did not go well.... More 

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fort Worth West, responded to this review

Dear achristie, Thank you for taking the time to complete a review on your stay. We aim to provide the best possible guest experience and it is always nice to know from our guests on how we are doing. I am sincerely sorry that we weren't able to deliver based on your expectations. Please be assured that your feedback has... More 

Georgia
Contributor
12 reviews 12 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 3, 2013

We stayed one night at this hotel at the end of August 2013 and were delighted! Wonderfully comfortable bed; friendly, efficient staff; splendid hot breakfast; free Internet in room and lobby, free newspaper; everything is new; very reasonable price; near I-30 in Ft Worth. Can't say enough good things about this place!

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Hamilton, Canada
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 24, 2013

This hotel wasn't the Holiday Inn Express Hurst my sister and I were looking for. We stayed there the previous year after a road trip from GA and it's the best hotel ever! The front desk staff was very nice and very helpful in finding a place to order pizza at a late hour on a Thursday. I must say... More 

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