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Holiday Inn Dallas DFW Airport - South

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14320 Centre Station Drive, Fort Worth, TX 76155
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Holiday Inn Dallas DFW Airport - South
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441 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Fort Worth, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This hotel has terrible shuttle service to DFW Airport. After calling them to schedule a pick up, it took them over an hour and a half. The hotel is only 15 min away. If you are flying into DFW airport, beware before you book with this hotel. Terrible

Was this review helpful? Yes 1
Ronak_Kothari_Aquila, Marketing Manager at Holiday Inn Dallas DFW Airport - South, responded to this review

We are sorry to read that we missed the mark with transportation from the DFW Airport. We thank you for your feedback and the area of improvement for the Holiday Inn. We have already implemented protocols to ensure efficient pick up times. More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

This place was awesome. The staff was great. They let us check into all 3 of our rooms early. The location is perfect. It took 15 minutes max to get to the ballpark. It was clean and everything was great!!

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St. Petersburg, Florida
Level Contributor
220 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed June 12, 2015

This place was tough overall. First, it's tough to get the correct shuttle, as there are 4 HI's near DFW. Once there, I found my room was hot as fire. Not just mine, but everyone's We discovered the wall thermostat does not work in any room (even though the window handler says "only use wall thermostat"). That cooled it off... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Dallas DFW Airport - South, responded to this review

Dear llstom, Thank you for taking the time to post a review of our hotel. I sincerely apologize for any inconvenience you may have experienced with our shuttle service and thermostat. I have forwarded your comments to our management for review and consideration. I do hope that we will have the opportunity to make it up to you and allow... More 

Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 20, 2015

Great staff. Easy and safe place to walk. Breakfast not included. Request fridge. Soft drinks are. 50 cheaper in vending machine then little store. Pool not open. They can't say when it will be. Close to Train station TRE. Shuttle will take you. Does not run Sundays.

Was this review helpful? Yes 2
Madrid, Spain
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 19, 2015 via mobile

Been here twice for business purposes. Love the practicality, the standard and that you know what to expect always. Shuttle service waits for pickups at the terminal can take up to 45 minutes and you need to make sure you call when you arrive so they know you're there.

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Scottsdale, Arizona
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 2, 2015

Christopher, Esther, Beverly, Valencia, Rosemarie, James and Amadeo ALL made every effort to make a large group on business feel as though we were at home. Every possible creature comfort was made available to us. As a large and influential business client I was sure that we would be well attended, but as individuals they made each of us feel... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 2, 2015

I have stayed at the hotel for the last 3 weeks. Great value with really good facilities. What has impressed most is the great staff. Rosemary who manages the restaurant is a legend, nothing was too much trouble and she made sure everything was done right. Valencia was amazing from checking me in to working extra hours in the restaurant,... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 2, 2015 via mobile

Had a confusing situation with reserving our room but the front desk associate named David was extremely helpful. All other aspects of the stay were as should be expected. Nice room. Rate for the room was much better than other rooms as similar or even somewhat higher rates. Very thankful to David for his immense help. Hard to find such... More 

Was this review helpful? Yes 1
Tampa, Florida
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 24, 2015

The staff was very helpful, friendly very accommodating with all requests. The restaurant was cheerful and the food was excellent. The van service from the airport could have been a little faster since we waited 45 minutes for pick-up but they did have a lot of people in need of pick-up.

Was this review helpful? Yes 2
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed April 19, 2015

Went to Holiday Inn DFW South for business. The shuttle service was reasonable, some of my co workers said they had a long wait, but not my experience. The room was spacious and well kept. The bar and happy hour was good. We enjoyed great service during our lunch, have to mention Rosmary K, she made sure all of our... More 

Was this review helpful? Yes 3
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