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Candlewood Suites Fort Stockton

Certificate of Excellence
2.0 of 5
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2469 W I-H 10, Fort Stockton, TX 79735
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Candlewood Suites Fort Stockton
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Ranked #4 of 16 Hotels in Fort Stockton
Certificate of Excellence
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5 of 5 stars reviewed 4 days ago
Busqueezo Prescott Valley, Arizona
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122 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Prescott Valley, Arizona
Contributor
13 reviews 13 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was happy to get a room here as I had driven from the Cameron, Texas area and did not have reservation. Room was immaculate, bathroom well equipped, full kitchen, chocolates on the pillow, a bag of microwave popcorn , comfy bed, quiet. Great, highly recommend.

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Fl
Top Contributor
124 reviews 124 reviews
107 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Not the cleanest or best maintained Candlewood Suite but still ok bed was a bit worn and saggy Front desk staff was friendly and helpful , great location easy off I-10 still a great concept w the kitchen and bigger rooms

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Paul A, General Manager at Candlewood Suites Fort Stockton, responded to this review

Dear Uli1, I want to thank you for your patronage this May 2015. I am sorry to read that your expectations of our suites were less than acceptable. We strive to make certain that all of guests expectations and hospitality needs are met and in your case we failed. We conduct callbacks on a daily basis, if we were not... More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

This is a good clean hotel. The in-room kitchenette was a bit greasy. Bed was clean and comfy. Shower and bathroom was tidy. First floor was quiet and safe. Front office was polite and helpful. I would stay again.

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Paul A, General Manager at Candlewood Suites Fort Stockton, responded to this review

Dear 65margief, On behalf of the Candlewood Suites staff and I, we want to thank you for visiting our property this past June! We do aspire that during your travels throughout West Texas this year you allow us another opportunity to cater to you and your family! I have informed our Lead Housekeeper of your concern regarding greasy kitchen tops,... More 

Fredericksburg, Texas
Top Contributor
119 reviews 119 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed April 13, 2015

Perfect location off of I10, excellent value, very comfortable beds, nice staff, dog friendly, overall we were very pleased. Our one complaint was with the HVAC. We were told it was eco-friendly, that it would shut off when you were not in the room but would operate normally when the room was occupied. It did work well when we were... More 

Was this review helpful? Yes 1
Paul A, General Manager at Candlewood Suites Fort Stockton, responded to this review

Dear Bill A., I recall speaking to you upon departure and once again I want to thank you for your patronage and taking time to voice your concern on your survey. As per our conversation, our PTAC's are not to function in that manner, we have taken the proper measures to assure this does not happen to another guest, especially... More 

Top Contributor
97 reviews 97 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 11, 2015

Friendly staff and comfortable rooms. Very nice beds after a hard day of travel. Spacious rooms with kitchenette. Construction next door of another new hotel. Elevators are a little noisy so request an appropriate room location. No breakfast.

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Paul A, General Manager at Candlewood Suites Fort Stockton, responded to this review

Dear MDNied, I want to thank you for the kind words you mentioned in your survey! If this was your first time staying at one of our extended stay hotels, then congratulations. As your aware we do thing slightly different from our sister property the Holiday Inn Express; we do not provide a hot breakfast, however do have options for... More 

Tijeras, New Mexico
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 11, 2015

Spotless and spacious Queen room, very comfortable bed, nice linens, full kitchen. Friendly front desk workers. Fitness room surprisingly big, and with new equipment (2 treadmills, 1 elliptical, 1 recumbent bike, free weights, a few machines). Was a woman traveling alone, felt perfectly safe here. Will definitely stay here again next road trip from NM to TX.

Was this review helpful? Yes 1
Paul A, General Manager at Candlewood Suites Fort Stockton, responded to this review

Dear Rita8740, On behalf of the Candlewood Suites Staff and I, we want to thank you for allowing us to cater to your needs. Second, thank you for the kind words you took time to write in your survey. Often we have travelers who have a great experience but often tend to be unprofessional and or write fiction as oppose... More 

United States
Top Contributor
56 reviews 56 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed April 9, 2015

Booked this hotel using rewards points as we were just passing through on way to Houston. From the outside, the hotel looked very nice. Once in our room, we were quite disappointed in the overall condition. The glass in the bathroom had watermarks all over it and we weren't sure if it had even been washed. A couple of the... More 

Was this review helpful? Yes 1
Paul A, General Manager at Candlewood Suites Fort Stockton, responded to this review

Dear on the road6, Thank you for the eloquent words you were so kind to take time to write on your survey. I am sorry but I beg to differ, not to mention my other guest whom enjoy staying at our lovely Candlewood Suites Fort Stockton Texas. The fact that your overnight stay was free should have enabled you to... More 

Houston Texas
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 1, 2015

Positives: Free laundry facility (you provide detergent) with a complimentary laundry basket Spacious room Full size refrigerator, in room coffee maker, microwave, stove, etc. Recliner Great location and easy access Negatives: It was raining the day we were leaving and there isn't a covered drive. Breakfast items are VERY limited...fruit, coffee, hot tea, and oatmeal. I booked a King Suite... More 

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Paul A, General Manager at Candlewood Suites Fort Stockton, responded to this review

Dear Texansfan2011, Thank you for the kind words you took time to write in your survey. I am sorry that your requested room was not available, unfortunately only having 74 units in my hotel and with the Oil and Gas boom, it is difficult to honor requested rooms, however between my staff and I we do make each and every... More 

Contributor
17 reviews 17 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 21, 2015

If you are driving along I-10 in New Mexico and West Texas, you are well aware of the almost deserted little towns along the way. Van Horn is particularly bad. So I was expecting depressing accommodations in Fort Stockton. But wow! White sheets, current technology, clean new bathrooms, space, lighting in the parking lot, super friendly staff. Loved it!

Was this review helpful? Yes 1
Paul A, General Manager at Candlewood Suites Fort Stockton, responded to this review

Dear LeitaH, I had the exact same feelings prior to taking over this particular hotel in West Texas 4yrs ago, however upon arriving, not only did the staff welcome and surprise me, but the township was fabulous! Fort Stockton is full of history, as to the ability to drive within 1-2 hours to visit beautiful State Parks such as Big... More 

Buckeye, Arizona
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 17, 2015

This was just a stopover on a trip, only stayed one night. It was clean, comfortable and very quiet despite being busy. Only noise I heard entire stay was a few doors slam as people went in and out of neighboring rooms. Could not hear people through walls. Kitchen was not used, but very nice, and fully appointed, stove, microwave,... More 

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Paul A, General Manager at Candlewood Suites Fort Stockton, responded to this review

Dear Jag67, Good afternoon and on behalf of the Candlewood Suites Fort Stockton and staff, we want to thank you for visiting our hotel and for the kind words you took time to write in your survey. I apologize for the noise regarding the slamming of the doors, their are people who just do not have respect for others. To... More 

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