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Doubletree by Hilton, Dallas - Farmers Branch

3.0 of 5 11611 Luna Road, Farmers Branch, TX 75234
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Certificate of Excellence 2014
Doubletree by Hilton, Dallas - Farmers Branch
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Doubletree by Hilton, Dallas - Farmers Branch
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247 reviews from our community

Traveler rating
    83
    94
    48
    14
    8
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45
25
17
143
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Marcos, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

All of the staff members were kind and helpful. The rooms were prepared well daily. Also surprisingly, the food at the bar was excellent. Had the grilled chicken wrap and fries and it filled me right up!

Review collected in partnership with DoubleTree by Hilton

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Austin, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

This hotel is in a good location such that it is not close to any highway to hear road noise at night but yet easy to get too. Friendly staff and I like that it has a sit down breakfast as well as a bar for evening drinks.

Review collected in partnership with DoubleTree by Hilton

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Newark, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

Sometimes the location makes up for some of the gaps in a hotel's facilities but not this case. When checking in, I asked if there were any upgrades, but the hostess stated no because the hotel was sold out. I thought that was interesting since there was maybe 20 cars in the parking lot at best. Bathroom was filthy. Toilet... More 

Review collected in partnership with DoubleTree by Hilton

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Stephenville, Texas
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We have stayed at this hotel many times in the past when visiting the DFW area. The last couple of experiences have not been positive. On the most recent visit, we had coupons for the breakfast buffet, which goes from 6am-11am on the weekends. We went to eat breakfast around 930. A number of items was missing from the buffet... More 

Review collected in partnership with DoubleTree by Hilton

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Tina M, Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Thank you so much for your continued loyalty to our property. I appreciate you taking the time to review our hotel and provide such detailed feedback. I am currently looking into this. We definitely do not want any of our guests to feel like we lack in service and I will do everything I can to correct the situation. Please... More 

Staten Island , NY
Senior Contributor
42 reviews 42 reviews
31 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hotel is a comfortable property. Clean and comfortable rooms. Good Internet access. Weekend restaurant and bar have decent food. Staff are vey friendly and helpful. Shuttle to DFW Airport. Easy access to Fort Worth or Dallas for business.

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columbia, United States
1 review
3 of 5 stars Reviewed 1 week ago

Please change the breakfast items, the same exact thing is offered everyday! sausage gravy,scrambled eggs, bacon,sausage, and some kind of crappy watery potatoes. maybe some healthier sausage and bacon options? and real home fries once in awhile? and different options with the fruit, honey dew and pineapple everyday too? The dinner menu could use some updates as well it hasn't... More 

Review collected in partnership with DoubleTree by Hilton

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Tina M, Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Thank you for taking the time to provide feedback about our menu items. We are looking at it at this time and hope to implement some much needed changes very soon. More 

tulsa, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great place to stay, central location and great staff. Comfortable room, clean. Wonderful employees at front desk. Shuttle service is reliable. Advice from front desk was nice if you you are from out of town.

Review collected in partnership with DoubleTree by Hilton

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Edmond, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Room was freezing and the heat didn't work. Worse yet, housekeeping turned air conditioning on every time they came in. Shower never got hot enough to climb in. Ended up kneeling on floor to wash head only. Finally got a bit warm, then went cold again. In for soccer tournament and all friends at same hotel had similar complaints. No... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Tina M, Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Thank you so much for staying with us. I apologize that your stay was unpleasant. I have addressed the issue with our Chief engineer and it has been resolved. We value your opinion and hope that you will return again soon. More 

HAUGHTON, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This is a beautiful hotel and we stay here ever time we go to the Dallas area. The rooms are big and spacious and are always very clean. The staff is most always very good at their jobs and check in and out is usually fast. The biggest perk of Double Tree are the fresh hot cookies you receive when... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Brick Township, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

You are treated as valued, extended family by this team. They provided free local transportation as I had no vehicle, replaced my DFW TSA confiscated toiletries, and sent 2 free desserts to my room because I waited a bit too long and had to be on a conference call. WOW! COURTEOUS, EXTREMELY FRIENDLY AND ACCOMODATIVE STAFF. I asked for the... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
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Additional Information about Doubletree by Hilton, Dallas - Farmers Branch

Address: 11611 Luna Road, Farmers Branch, TX 75234
Phone Number:
Location: United States > Texas > Farmers Branch
Price Range (Based on Average Rates): $
Hotel Class:3 star — Doubletree by Hilton, Dallas - Farmers Branch 3*
Number of rooms: 160
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Also Known As:
Doubletree Club Dallas - Farmer`s Branch Hotel Farmers Branch
Doubletree Hotel Dallas

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