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Doubletree by Hilton, Dallas - Farmers Branch

3.0 of 5 11611 Luna Road, Farmers Branch, TX 75234
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Certificate of Excellence 2014
Doubletree by Hilton, Dallas - Farmers Branch
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Doubletree by Hilton, Dallas - Farmers Branch
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277 reviews from our community

Traveler rating
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    101
    56
    17
    8
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nashville, Tennessee
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

The rooms were clean, food was good, the conference rooms were nice. We had extra people and the staff responded very well. Hotel was clean and had a bar and restaurant-which is unusual for this small of hotel. Shuttle service was nice too. Sarah and Adrian were very helpful. When we needed additional rooms in our room block, it was... More 

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Goddard, Kansas, United States
Contributor
16 reviews 16 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Overall a very nice hotel. Room was clean and very large as they put me in a handicapped accessible room. Need a full sized ironing board, small one was very awkward to use. Not a very big selection on the breakfast buffet.

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Rancho Mirage, California
Top Contributor
85 reviews 85 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I was really surprised at how this hotel group has seemingly lost its luster. While the cookie they give you when you check-in is still as good as ever, the bloom definitely has worn off. My room did not have either a small refrigerator or a microwave, items that I think are pretty much standard at any upscale property and... More 

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Plano, Texas
1 review
2 of 5 stars Reviewed 6 days ago NEW

I recently booked 5 rooms and we stayed 2 nights during the inclement weather. The hotel was understaffed and we waited 2 hours for our dinner meal. When I called back requesting my emailed receipts I was on hold for about 30 minutes. I can understand some issues when there is inclement weather but I hope the staff has learned... More 

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Oklahoma City, Oklahoma
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

Poor noise separation between meeting rooms. No restrooms near the meeting rooms. You have to walk through the lobby and restaurant to use the restroom. Hotel itself is fine, but I wouldn't book a business meeting here.

Review collected in partnership with DoubleTree by Hilton

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Katy, United States
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

The whole hotel needs an update. Bed was not comfortable at all. Connecting door between the rooms lets in a lot of noise from the other room. I would choose a different hotel next time I'm up in Dallas area.

Review collected in partnership with DoubleTree by Hilton

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Monica-Shea, Front Office Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Thank you for writing a review about your recent stay at our hotel. We are very sorry you were uncomfortable in your guestroom. Our management company has budgeted for some renovations to transpire this year. I know that replacing the matresses in the guest rooms are top on the list. We appreciate your feedback and hope you’ll stay with us... More 

Spicewood, United States
1 review
5 of 5 stars Reviewed 1 week ago

Staff and room were great. For the price it met all of our qualifications. The young lady at the desk was very helpful, she gave us telephone numbers of pizza places that delivered to the hotel. Warm cookies upon our arrival were an unexpected treat.

Review collected in partnership with DoubleTree by Hilton

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Guadalajara, Mexico
1 review
4 of 5 stars Reviewed 2 weeks ago

From personnel cleaning the rooms, front desk, restaurant, bar and transportation employees the good manners and service keep me coming back to this hotel even when my office has been re-located some miles away.

Review collected in partnership with DoubleTree by Hilton

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Staten Island , NY
Senior Contributor
44 reviews 44 reviews
33 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is in a Scenic area overlook a lake. The access to Farmers Branch , Dallas, and Fort Worth are excellent. Breakfast is very enjoyable and fast. The bar has good food in the evening. The Honors floor is a pleasantly quiet place. The Hotel Staff are Terrific.

Review collected in partnership with DoubleTree by Hilton

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Clarksville, Tennessee
Contributor
18 reviews 18 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

At check-in the staff was rude and not accommodating. This was disappointing because first impressions matter. She was not friendly and not cooperative. Room was standard. The king sized bed was a bit too firm, but it was clean. There was a couch, which made staying in the room a bit more comfortable. The bartender was not attentive at all.... More 

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Additional Information about Doubletree by Hilton, Dallas - Farmers Branch

Address: 11611 Luna Road, Farmers Branch, TX 75234
Phone Number:
Location: United States > Texas > Farmers Branch
Price Range (Based on Average Rates): $
Hotel Class:3 star — Doubletree by Hilton, Dallas - Farmers Branch 3*
Number of rooms: 160
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Also Known As:
Doubletree Club Dallas - Farmer`s Branch Hotel Farmers Branch
Doubletree Hotel Dallas

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