We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Doubletree by Hilton, Dallas - Farmers Branch

Certificate of Excellence
Hotel deals
Hotel website
11611 Luna Road, Farmers Branch, TX 75234
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Doubletree by Hilton, Dallas - Farmers Branch
Professional photos View all
Browse nearby
Doubletree by Hilton, Dallas - Farmers Branch
Add Photo Write a Review

331 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    112
    118
    67
    22
    12
See reviews for
57
38
23
185
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (331)
  • Mar-May only
    (104)
  • Jun-Aug only
    (83)
  • Sep-Nov only
    (67)
  • Dec-Feb only
    (77)
All months
Las Vegas, Nevada
4 of 5 stars Reviewed 1 week ago NEW via mobile

The hotel front desk is pleasant and the hotel is small enough to get around easily. The Monday through Friday happy hour is a nice and relaxing thing to do after days of traveling. The room was large and the bed very comfortable. The prices are reasonable and we'll stay here again.

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 1 week ago

This Hotel is poorly run and managed from check in ( I waited in the lobby with other guests checking in while we heard the staff talking and laughing in the back room for over 10 minutes. Room Service never showed up with my breakfast. Bathroom floors had that dirty mop sour smell and were sticky. Security?? 2nd floor room... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dallas, United States
1 review
3 of 5 stars Reviewed 1 week ago

Front of the house staff was friendly & the food was above average. Fantastic service in the bar. Comfy bed & a nice view of the lake. Very convenient to the freeway. Many of my coworkers staying here complained of a musty smell in their rooms. My bathroom was full of mildew & the hairdryer didn't work. The air vents... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Denver, Colorado
Level Contributor
14 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

I've stayed here many times and always pay a little extra to get the lake view rooms. When the river isn't flooded (like now), there is a paved walkway along the river. The decor was nice but the a/c barely kept up with the high heat and humidity. It's best get a room over the pool since the other end... More 

Was this review helpful? Yes
farmers branch, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

Moved rooms because the air in the room smelled like a locker room and went into another musty mess. Ventilation in this build is unacceptable. Outside looks great lobby is great, rooms are the worst.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Robert C, General Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Thank you very much for taking the time to provide feedback. We hope we can improve the condition of the ventilation. As we have separate units in each room, and we do our best to inspect, we are disappointed that we missed an opportunity to provide a better guest experience. We would love to know more about the room you... More 

Santa Rosa, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This was a comfortable and convenient place to stay--close to our business meeting warehouse, and we did not expect the free breakfast! My only complaint was that our room smelled a bit musty when you first walked in (after that you got used to it)--they did not fix the problem. Also, they were in process of replacing all the mattresses,... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Robert C, General Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Thank you for taking the time to share your feedback on Social Media! We are focusing on freshening up the rooms, with the record breaking rain in Dallas, we did experience a few challenges. While the DoubleTree by Hilton brand does not offer a complimentary breakfast, the loyalty program Hilton Honors offers levels of status with many complimentary offerings, like... More 

Houston, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

There's a warm, delicious cookie waiting for you at the front desk. It's delightful, welcoming and such a treat. The staff are so friendly and helpful. It could quickly feel like home. The room was clean, fresh and comforting. Falling asleep was no feat.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Robert C, General Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

We are 100% dedicated to the "Cookie". Our goal is to make you feel at home, and human again. We know travel can take its toll. Thank you for the great feedback! More 

Houston, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The location of the hotel is great within NW Dallas and there are plenty of places to go in the area. Attending events here for business multiple times I recommend the catered food they serve and have had a great stay every time I've been here.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Robert C, General Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Thank you so much for the great feedback! We agree, we are a hidden Gem, and many parts of the DFW Metroplex are accessible from our location. Many people are surprised with the lakeside view. We look forward to your return! More 

Mentor, OH
Level Contributor
74 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Upon check-in, I was greeted by Angel a super nice and friendly gal. She asked if I was a Hilton member, I gave her my card and she proceeded to finish check-in. I was put in room 527 which was on the Hilton floor, my room was quite disappointing. The bathroom tub and surrounding tile was in pretty poor shape... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
Robert C, General Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Thank you for the honest feedback regarding your last visit with us. We are planning many improvements in the upcoming months that will create a great guest experience. We have identified the concerns with your room and the Maintenance and Housekeeping Departments are working hard to correct, Thank you for bringing those concerns to our attention. While we understand that... More 

Houston, Texas
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked online with Hotels.com at a super low rate. We arrived about midnight and were greeted by a smiling, friendly and happy lady at the front desk. The check in process only took about 1 minute. She was very well organized. She even gave us free breakfast vouchers. The room was nice and clean. The bed was sooo comfortable!!... More 

Was this review helpful? Yes 1
Robert C, General Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Thank you for the great feedback regarding you recent stay! We are pleased that we have several great team members on the front desk providing great service during check-in and check-out. We bet you were able to experience our brand new mattresses. We are excited about the upgrades. We can understand that so many brands require a refrigerator and microwave... More 

Questions? Get answers from hotel staff and past guests. Ask a question

62 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (2)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
View from room (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (55)
Viewed
Room/suite (8)
Viewed
Hotel & grounds (20)
Viewed
Dining (5)
Viewed
Business center/function rooms (7)
Viewed
Pool/beach area (5)
Viewed
View from room (1)
Viewed
Family/play areas (1)
Viewed
Other (8)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay