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Doubletree by Hilton, Dallas - Farmers Branch

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11611 Luna Road, Farmers Branch, TX 75234
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1 room 1 guest
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Doubletree by Hilton, Dallas - Farmers Branch
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354 Reviews from our TripAdvisor Community

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Traveler rating
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    71
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Ann Arbor, United States
1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Easy to and from DTW, close to my client. The exercise equipment was in great condition, and the Cobb salad that I got from the restaurant following my workout was really very good, especially for hotel food. Not many restaurants nearby, so it was nice to have something good to eat in-house.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Atlanta, Georgia
Level Contributor
159 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed at this Doubletree as it was the closest hotel to my customer. Check in was fast and friendly (and of course the cookie!). The room was OK - I found the beds (I was in a two-double room) a bit too soft and unsupporting. the room showed a bit of wear but everything was serviceable. The TV received... More 

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Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here a night while in transit. The hotel staff were very friendly and the room was decent. The only negative things about this hotel were the shuttle service times and the breakfast. The front desk staff were quick and friendly. The cookie is always nice at check in :). The staff in the bar and restaurant were excellent. Quality... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is great and was run like a much more expensive hotel, from taking my bags to my room, to the friendly, personal attention, to the seamless checkout. I will be back on my next visit to Dallas, in fact, I can't wait!!!!!!

Review collected in partnership with DoubleTree by Hilton

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Robert C, General Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Thank you so much for the great comments! The team at the DoubleTree by Hilton Dallas Farmers Branch works hard to provide a great guest experience! Thank you for sharing your experience. We look forward to your return. More 

Clarendon, TX
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Staff was very nice and helpful. They tried to accommodate our needs the best they could. Would be a nice stay for business.The hotel was nice but not for a family staying a week for baseball tournament. They do not have washers and dryers or refrigerators in rooms. We had to go elsewhere to do uniforms and had to try... More 

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Robert C, General Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Thank you for sharing your feedback and for the nice comments regarding the helpfulness of the Staff. I can understand how it might be challenging when having to launder team uniforms and gear. While we are always happy to shuttle guests to nearby amenities, your point is noted. While the DoubleTree brand does not require refrigerators in our guest rooms,... More 

Cary, North Carolina
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

This hotel is tired. While it looks upgraded on the outside, inside it could use some renovations. The restaurant food was very disappointing. It is also in a very strange area with not a lot of restaurants around. However, the staff runs the hotel well. It was clean and the service (particularly the happy bellman who will go out of... More 

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Robert C, General Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Thank you very much for taking the time to review the DoubleTree by Hilton Dallas - Farmers Branch and for sharing your experience. I am pleased that our staff took great care of you and provided a welcoming guest experience. Please look for upgrades to our property in the near future. More 

Austin, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Hotel was easy to get to and on a river. Rooms were nice and staff took the extra step in getting us rooms that were connected with a door between the suites. Rooms were clean and quite. Pillows and sheets were way above expectations. Lobby area was very comfortable and a good place to meet with our guests. Bed and... More 

Review collected in partnership with DoubleTree by Hilton

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Robert C, General Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Thanks so much for the great comments! We are proud of our unique location, the views of the river and a staff who provides a great guest experience. We look forward to your return! More 

Reno, Nevada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I travel every week on business. Many hotels claim to be focused on service, but this hotel delivers. From getting me from the airport on the shuttle, to knowing who I was as I stepped off the van - to fixing a problem in my shower within minutes so I was not late for a meeting - this hotel delivers... More 

Review collected in partnership with DoubleTree by Hilton

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Robert C, General Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Thanks so much for taking time during your busy travels to share your great experience! The staff has been working hard to provide a warm welcome and create an experience so you feel at home. Please let us know when you will be returning and if there is anything we can do to make your stay more comfortable! More 

Framers Branch, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

The shower was completely full of mold and mildew. We would not shower in the bathroom due to the germs. We will stay at this location again. Why do we need to post 200 characters. Bad news is bad news??????

Review collected in partnership with DoubleTree by Hilton

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Robert C, General Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Thank you for sharing your feedback. I am very disappointed that you had challenges during your stay. The team here works hard and this is definitely not our style. I would love additional feedback on your arrival, departure and room info, if you could reach out privately to the hotel. Our housekeeping department is currently celebrating cleanliness ratings that are... More 

Houston, United States
Level Contributor
6 reviews
6 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Hotel is well kept, excellent workout room with windows looking out at a lake. Location is perfect with easy access to Dallas, Fort Worth and Grand Prairie Entertainment District. DFW Airport is minutes away and the hotel has a free shuttle to and from any where you want to go within a 5 mile radius which includes DFW airport. Great... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Robert C, General Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Thanks so much for the positive feedback! We definitely are in a very accessible location and guests are pleasantly surprised when they check in and take notice of riverside park and trail access. As well we are very close to many popular and well known restaurants, shops and our shuttle makes it quick and convenient to get to local attractions,... More 

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