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Doubletree by Hilton, Dallas - Farmers Branch

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11611 Luna Road, Farmers Branch, TX 75234
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1 room 1 adult
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Doubletree by Hilton, Dallas - Farmers Branch
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392 Reviews from our TripAdvisor Community

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Cedar Park, Texas, United States
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a great hotel if you are in the area for just a weekend getaway, or any other reason. The hotel is clean, staff is very friendly, and the price cannot be beat! Great location, and the rooms are very spacious.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jody V
David M, General Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Dear Jody V; Thank you for taking the time to post your comments. We are always pleased to see positive comments from our guests. We hope to see you next time you travel to the Dallas area. Thank you again for your comments and your business. We truly appreciate both. Sincerely, David Michel General Manager More 

Goldsboro, United States
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

For the price, I can get more at other chains and still have a comfortable room. The room itself was very comfortable and I slept great. The staff was very attentive. But I would have expected more from this hotel for the price.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank James Erich W
David M, General Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Dear James Erich W: Thank you for taking the time to post a review. It is comments such as yours that allow us to better serve all our guests. I was pleased to see that both the room was comfortable and the team attentive. I apologize that the price was not what you were expecting. We do provide special pricing... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Prostitute was entering the room next to mine when I arrived. Should have seen the look on the man's face when I saw in when he opened the door. I came down to the front desk very distraught requesting a new room. Lisa Medina rebooked me into a new room that smelled completely like cigarette smoke. Very frustrated at this... More 

Helpful?
1 Thank Jen M
David M, General Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Dear Jen M; Thank you for taking the time to post a review on Tripadvisor. Allow me to apologize for the experience you had during your recent stay. Please be aware that we do not condone nor promote any illegal activity on our premises. I am aware that you spoke to our Front Office Manager, and she too apologized for... More 

Hartford, Connecticut
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

i've stayed at this hotel for 2 weeks per month for the past yrs and recently changes have been made to make the breakfast even worse than it was. I believe it is finally time to take my business elsewhere. For all HHonors members it is not worth having your reward selections for this Doubletree to include breakfast, i would... More 

Helpful?
1 Thank smeathead17
David M, General Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Dear Smeathead17; Thank you for taking the time to post your comments. It is comments such as yours that allow us to improve our product for all our guests. Allow me to apologize that our breakfast offering was less than satisfactory. I assure you that we have reviewed our offerings and have enhanced them. HHonors awards include a continental breakfast... More 

columbia, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

If you enjoy either fruit loops, rice krispies or Wheaties then this is the perfect $10.95 breakfast for you. I've been staying here for 2 weeks per month for almost 2 yrs. Management has changed the breakfast to only include the continental instead of the buffet. my suggestion is to change your rewards style on HHonors.com to full points or... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Trevor S
1 review
5 of 5 stars Reviewed 2 weeks ago

From check in to check out it was a pleasant experience. Staff was very courteous, There was a nice bar in lobby. From the lobby to our room everything was extremely clean. The location was very convenient to I635. Lots of very nice restaurants near by with a large variety.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank mlo889
Oklahoma City, Oklahoma
Level Contributor
9 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Husband and I were visiting the area and stayed at this hotel. We're Hilton Rewards members too. We were able to pick our own room. Initially, we had the 2nd floor but we easily changed it to the 6th floor facing the back of the hotel so we could have a nice view. Of course, we received the yummy cookies... More 

Helpful?
Thank nanixon89
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Came here for a business trip. Rooms are clean and bed was very comfortable. Check in was a breeze and staff was very friendly. The check in staff explained the facilities to me and made me feel very welcomed. Ordered room service and the food was decent (huge portions) and reasonably priced.

Helpful?
Thank Eric V
Atlanta, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

It is the first time that I have stayed at this Doubletree. I have to admit that I have an affinity for the cookies. The service here is top notch. The workout facilities are good. The room is a bit dated, but very clean and everything worked - no complaints. The Breakfast though - ouch - the eggs were not... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Richard B
David M, General Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Dear Richard B: Thank you for taking the time to complete our survey as well as post your comments on TripAdvisor. We do appreciate your comments as they allow us to better serve all our guests. I was pleased to hear that you enjoy the cookies and that the service and cleanliness were up to standard. I would like to... More 

Denver, Colorado
1 review
1 of 5 stars Reviewed 3 weeks ago

Dirty grout in bathroom. Room never cleaned. Had to ask specifically for room to be cleaned twice. Found out later that there was only 2 house keepers for entire hotel! Asked for fridge. Was not provided. Asked again and then told there would be a charge. Extremely out dated rooms. Service at breakfast was great though. Very friendly breakfast staff.... More 

Helpful?
Thank Amber G
David M, General Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Dear Amber G; Thank you for taking the time to post a review on Tripadvisor. It is through comments such as yours that allow us to better serve all our guests. Please accept my apologies that your requests were not responded to in a timely manner. I have shared your comments with our Team so that these issues can be... More 

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