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All 6 Farmers Branch hotels

Extended Stay America - Dallas - Farmers Branch

2.0 of 5 Hotel   |   4022 Parkside Center Blvd., Farmers Branch, TX 75244 (Formerly Studio Plus Deluxe Studios)
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A recent review
3 of 5 stars reviewed 2 weeks ago
ScottyWood1927 Pensacola, Florida
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39 people have reviewed this hotel

Traveler rating
    9
    7
    7
    6
    10
See reviews for
9
3
8
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Any
English first
Pensacola, Florida
Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I arrived at the hotel at 1 am with our daughter asleep in the car. The front desk was closed and barred. I used the lobby phone to call the clerk. She was NOT glad to see me. She informed me I did not have a reservation and told me to call the reservation agency myself . It took 30... More

Was this review helpful? Yes
Dallas, Texas
2 reviews
5 of 5 stars Reviewed February 9, 2014 via mobile

Staff is amazing! Very clean rooms. Location is convenient with access to tollway. Highly recommend. The manager is very helpful in helping with directions so that I may learn my way around easily. Love the breakfast bar in the mornings and it always smells clean.

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Memphis, Tennessee
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 13, 2014

So I was thinking lets try this hotel, seems in a central location, looks safe and we were staying for five days so the price was right. UMMMMMM NOOOOO staff are lower functioning when it comes to intelligence. I called to ask for a double prior to arrival. The clerk did not make note of this in my reservation at... More

Was this review helpful? Yes 1
Omaha, Arkansas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 8, 2014

Rooms are dirty and the air quality is very poor. Towels are in bad shape. Caulking and paint in bathrooms are unacceptable. The floor had a wide variety of human hair. The toilet would run unless you lifted the handle manually. Hot water wasn't hot!

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Dallas - Farmers Branch, responded to this review

I appreciate you bringing your experience to our attention. The cleanliness issues you described is unacceptable, and I sincerely apologize for your experience. Your comments were reviewed by the staff, and we will take every measure to make sure your experience is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your... More

Dallas, Texas
1 review
2 of 5 stars Reviewed December 12, 2013

The staff customer service skills are very poor to unresponsive to minimal requests such as towels and cleaning and receiving packages. Not a good place to stay to conduct business as the staff are very inconsiderate and intrusive. The staff constantly calls with unsubstantiated demands and issues about billing even asking how to process their own books. For example, one... More

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Los Angeles, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 10, 2013

I've stayed in many Extended Stay Americas and my experience has generally been decent. This stay was the worst of them, and the worst hotel experience I have ever had. The room was fine, the weekly-cleaning was fine, my issue is with the management and staff. I spent a very large amount of time here and was treated like garbage.... More

Was this review helpful? Yes 2
Lubbock
Contributor
14 reviews 14 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 27, 2013

After reading the previous review, I was very nervous about staying in this hotel. We needed an inexpensive place to stay for one night, and got a great deal through Priceline. After booking on Priceline, had called the hotel to make sure we could get a room for 3 people. Was told it would be no problem to get us... More

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Aurora, Colorado
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 15, 2013

Upon arrival at this location, I was very pleased with the neighborhood and the hotel looked nice on the outside. Boy was I wrong!! I checked into the hotel and the man at the front desk was very pleasant and accomodating. I reserved 2 rooms as there were two couples plus on child in our party. After being given the... More

Was this review helpful? Yes 1
Oklahoma City, Oklahoma
1 review
3 of 5 stars Reviewed July 22, 2013

We got a great deal via Priceline!! We were delighted to pull up to a nice neighborhood, peaceful and serene. The hotel could use a little updating on the higher floors although the facility was said to be non smoking, I could not ignore the smoke smell in hallways. This Hotel was not my pick so I was very nervous... More

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Manager_11525, General Manager at Extended Stay America - Dallas - Farmers Branch, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to read that you enjoyed our hotel's location and your room. As well, I am glad that our staff took such great care of you during your visit, especially Shea. I will be sure to share your kind comments with the... More

DALLAS
1 review
2 of 5 stars Reviewed June 17, 2013

I found this hotel through Priceline the deal was great but the bathroom was not cleaned up to my expectation. I bathroom should not have pubic hair left behind because housekeeping is trying to rush home. whether I paid $0- 80. Their is a standard that all hotels must meet. The room was lovely and roomy but there was bugs... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Dallas - Farmers Branch, responded to this review

Katia - Your review for our hotel was recently brought to my attention. I sincerely apologize that the bathroom was not cleaned in line with our company's standards. In response to your feedback, I am working with our staff on improving our cleaning and inspection procedures moving forward. I am grateful for the feedback you provided so we are able... More

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Additional Information about Extended Stay America - Dallas - Farmers Branch

Also Known As:
Studio Plus Farmers Branch
Address: 4022 Parkside Center Blvd., Farmers Branch, TX 75244 (Formerly Studio Plus Deluxe Studios)
Phone Number:
Location: United States > Texas > Farmers Branch
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 6 hotels in Farmers Branch
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Dallas - Farmers Branch 2*
Reservation Options:
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