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Extended Stay America - Dallas - Farmers Branch

2.0 of 5
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4022 Parkside Center Blvd., Farmers Branch, TX 75244 (Formerly Studio Plus Deluxe Studios)
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Extended Stay America - Dallas - Farmers Branch
Best prices for: 1 room 1 guest
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Ranked #4 of 6 Hotels in Farmers Branch
A recent review
4 of 5 stars Reviewed September 28, 2014
Kirsten24
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46 reviews from our community

Traveler rating
    9
    8
    8
    8
    13
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10
4
10
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
1 of 5 stars Reviewed 2 weeks ago

The dirties hotel I ever been. We were asking almost every week to get our room cleaned. Garbage is dropped exposed over the carpet in hallways. We canceled our reservation and left after we were robed twice and our expensive belongs were taken out of our second floor room. No support from the staff and not even "We are sorry"... More 

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Senior Contributor
22 reviews 22 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 28, 2014

The staff at this location was very friendly and welcoming. Our room was very large and clean. The bed was big and comfortable. I did not hear anyone in the halls or other rooms which made for a peaceful nights sleep. For dinner we walked to Fuzzy's Taco Shop across the parking lot and had great food, drinks, and service.... More 

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Little Rock, Arkansas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 11, 2014

This hotel should be torn down and rebuilt forget remodeling!!!! The carpet is seriously nasty and the odor was horrible. The ceiling panels had water damage, all the furniture had stains. My worst hotel experience ever!

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Travelers are raving about these Farmers Branch hotels

Senior Contributor
21 reviews 21 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 8, 2014

I booked via Hotwire for this hotel, only spent $45 for the night. For the money it was fine. Nice room, Friendly staff. To get all the amenities for the kitchen part you have to ask for them from the front desk. In the morning they just have a grab and go breakfast which I knew that going into it... More 

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Dallas, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 1, 2014

I booked this hotel on Priceline. The young lady, Dedtria, was nice enough to give me a nonsmoking room. This room smelled like smoke so bad that when I got home after my week's stay I had to wash all my clothes. Even my pillow now smells like smoke. The "fully equipped" kitchen had 2 knives, 1 fork, 1 plate,... More 

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Manager_11525, General Manager at Extended Stay America - Dallas - Farmers Branch, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am so sorry that our hotel and the service our staff provided did not meet your expectations. As this hotel's manager, I can assure you that we are taking your comments very seriously and are working to improve our offerings and the service... More 

Dallas, Texas
1 review
2 of 5 stars Reviewed May 15, 2014

Check in was easy, check out was... odd. The lobby wasn't open when I needed to check out at 6:30am. I discovered, in the middle of the night, my AC was leaking on the floor. The wifi never worked, and when I called the tech support on the little placard in the room they said they no longer do tech... More 

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Denver, Colorado
1 review
2 of 5 stars Reviewed May 4, 2014

The staff needs training for sure. They had real attitude problems. I booked online through Priceline and because of this was bumped from non-smoking rooms and given a room that hadn't been cleaned yet. I was moved to a non-smoking room the next day. It was very nice. Breakfast was promised and there was never any served that I could... More 

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Manager_11525, General Manager at Extended Stay America - Dallas - Farmers Branch, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the service, training, and room cleanliness is truly regrettable. We are very sorry for your experience. I am evaluating the staff to ensure that these issues do not happen again in the future. Thank you very much for bringing... More 

Tyler, Texas
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 31, 2014

I arrived at the hotel at 1 am with our daughter asleep in the car. The front desk was closed and barred. I used the lobby phone to call the clerk. She was NOT glad to see me. She informed me I did not have a reservation and told me to call the reservation agency myself . It took 30... More 

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Dallas, Texas
2 reviews
5 of 5 stars Reviewed February 9, 2014

Staff is amazing! Very clean rooms. Location is convenient with access to tollway. Highly recommend. The manager is very helpful in helping with directions so that I may learn my way around easily. Love the breakfast bar in the mornings and it always smells clean.

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Memphis, Tennessee
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 13, 2014

So I was thinking lets try this hotel, seems in a central location, looks safe and we were staying for five days so the price was right. UMMMMMM NOOOOO staff are lower functioning when it comes to intelligence. I called to ask for a double prior to arrival. The clerk did not make note of this in my reservation at... More 

Was this review helpful? Yes 1
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