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Holiday Inn Express Hotel & Suites Fairfield-North

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640 Old Mexia Road, Fairfield, TX 75840
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Fairfield-North
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32 Reviews from our TripAdvisor Community

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Traveler rating
    14
    11
    3
    0
    4
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5
3
1
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Inverness, Illinois
Level Contributor
46 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Only stayed one night but found this property to be very clean and well taken care of. Everyone I met on staff was very helpful and breakfast in morning was above average for this type of hotel. Also, it was very hot outside and the AC in my room was so cold I actually had to turn it off for... More 

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Katy, Texas
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed July 14, 2015

This stay started off on a bad note. We arrived right at 3:00 on a Sunday to check-in. First we waited at the desk for several minutes before someone came out from the back to help us. We were not greeted - just asked what we needed. He didn't listen clearly and was unable to find our reservation at first... More 

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Beaumont, Texas
Level Contributor
68 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed July 7, 2015

As expected from a little Texas town. This is a quiet little hotel. The cat walk on the 2nd floor is pretty neat. It is close to some places to eat. Pretty much the on respectable hotel in the area, so not a hard choice when choosing to where to stay.

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Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 12, 2015

My stay was nice and easy. Everything from the reservation through the check in process. I was done and in my room in less than five minutes. Breakfast was included. Your standard fare. The biscuits and gravy were better most HI's I've stayed in in the past. Of course you must have a cinnamon roll. Always a great way to... More 

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1 review
1 of 5 stars Reviewed May 16, 2015 via mobile

I will never stay at this hotel again. Worst customer service. We had a wedding at a ranch near Fairfield and booked several rooms for it. I had to leave the rehersal early because they would not give my daughter a room key even though I spoke to them on the phone and she had her id with the same... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fairfield-North, responded to this review

Dear Aprildonohoo, Thank you for leaving us a feedback. Everything we do is aimed at providing our guests with excellent service and we regret to read that in this case you feel we have fallen short of your expectations particularly the inconvenience you may have experienced. We would love to regain your faith in our hotel and would welcome the... More 

Sioux City, Iowa
Level Contributor
6 reviews
6 hotel reviews
1 of 5 stars Reviewed March 29, 2015

When I stopped in to check in, Christian was the desk clerk. While checking in, I asked him if my associate and I were upgraded since we were both platinum elite members. He said no, that we have to ask for it. I asked him if I could have two keys in case I locked myself out. He said he... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fairfield-North, responded to this review

Dear David H, Thank you for being an IHG Rewards Club Platinum member and for leaving us a feedback. We are hospitality professionals who pride ourselves on delivering world class customer service. We are very disappointed to hear about the service you received at the front office during check in. Rest assured that this isn't reflective of the high standards... More 

Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 10, 2014 via mobile

Stayed here for the second time within a year and was hoping for some improvement but sadly there was none. This hotel has such a good start on being a GREAT place to stay. Needs a good clean up outside on the landscaping and surrounding area. My husband and I stayed on the third floor on the back of the... More 

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Southern AZ
Level Contributor
107 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 stars Reviewed December 8, 2014

I've stayed here several times and have been very satisfied, though it is considerably more expensive than other motels in town. The beds are very comfortable, and there is a microwave and mini-fridge in each room. Front desk is very accommodating in room selection. There is a small pool behind it, good for kids and cooling off.

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Tulsa, Oklahoma
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 30, 2014

I was here for one night and a day. I checked in late and so saw both night and day crew. I was greeted by all employees, always nice. The facility was mostly clean, the room needed better dusting but everything else was fine. The continental breakfast was varied and satisfying.

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Fairfield, Texas
1 review
5 of 5 stars Reviewed August 24, 2014

I bought a room here for my parents this past weekend and I just wanted to take a moment to say THANK YOU to the staff here. Super friendly and very professional. Nice clean rooms with comfortable beds! We will be back! My parents loved it! The pool was perfect and they even have a machine for handicapped individuals that... More 

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