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Holiday Inn Express Hotel & Suites Fairfield-North

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640 Old Mexia Road, Fairfield, TX 75840
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Holiday Inn Express Hotel & Suites Fairfield-North
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36 Reviews from our TripAdvisor Community

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Fort Smith, Arkansas
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 8, 2016

We stayed here the night of our wedding on our way to Galveston. The staff was so friendly. The hotel was so clean and super nice. They upgraded us to a suite that was amazing. The breakfast was one of the best complimentary buffet I have seen. I was really impressed with everything!

Helpful?
Thank TNT823
Houston
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed December 10, 2015

Stayed at the HI Express in Fairfield as we were on our way to Canton and the drive from the HI is about 80 minutes through the country - its a great drive. Anyway, coming from south of Houston, it was a good stopping point and other closer hotels were filled up as they often do on Canton weekends. The... More 

Helpful?
1 Thank tb7855
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fairfield-North, responded to this review

Dear tb7855, Thank you for submitting your review of our hotel. We work hard to make your stay comfortable and pleasant so we are pleased to note that you were satisfied with the room accommodation, level of service and excellent breakfast option. It is regrettable that you were let down by the level of noise. Please accept my sincere apologies... More 

Houston, Texas
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 14, 2015

This Hotel was good for a night's rest. The staff were all very nice and helpful The Breakfast and coffee that was provided in the morning were good. The Lobby was good to catch a football game or two. There was also a pool on this property.

Helpful?
Thank lovetotravel5560
Plano, Texas
Level Contributor
171 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed September 10, 2015

We stayed here for one night and found the hotel to be quiet and well ran. The staff was friendly and professional. The room was clean, quiet, and spacious. The hotel is located near the interstate for easy access. I would stay here again.

Helpful?
Thank Robert C
Inverness, Illinois
Level Contributor
53 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed August 24, 2015

Only stayed one night but found this property to be very clean and well taken care of. Everyone I met on staff was very helpful and breakfast in morning was above average for this type of hotel. Also, it was very hot outside and the AC in my room was so cold I actually had to turn it off for... More 

Helpful?
Thank Rkolb26
Katy, Texas
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed July 14, 2015

This stay started off on a bad note. We arrived right at 3:00 on a Sunday to check-in. First we waited at the desk for several minutes before someone came out from the back to help us. We were not greeted - just asked what we needed. He didn't listen clearly and was unable to find our reservation at first... More 

Helpful?
1 Thank Terri K
Beaumont, Texas
Level Contributor
67 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 7, 2015

As expected from a little Texas town. This is a quiet little hotel. The cat walk on the 2nd floor is pretty neat. It is close to some places to eat. Pretty much the on respectable hotel in the area, so not a hard choice when choosing to where to stay.

Helpful?
Thank TommyF387
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 12, 2015

My stay was nice and easy. Everything from the reservation through the check in process. I was done and in my room in less than five minutes. Breakfast was included. Your standard fare. The biscuits and gravy were better most HI's I've stayed in in the past. Of course you must have a cinnamon roll. Always a great way to... More 

Helpful?
Thank Scott Z
1 review
1 of 5 stars Reviewed May 15, 2015 via mobile

I will never stay at this hotel again. Worst customer service. We had a wedding at a ranch near Fairfield and booked several rooms for it. I had to leave the rehersal early because they would not give my daughter a room key even though I spoke to them on the phone and she had her id with the same... More 

Helpful?
Thank Aprildonohoo
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fairfield-North, responded to this review

Dear Aprildonohoo, Thank you for leaving us a feedback. Everything we do is aimed at providing our guests with excellent service and we regret to read that in this case you feel we have fallen short of your expectations particularly the inconvenience you may have experienced. We would love to regain your faith in our hotel and would welcome the... More 

Sioux City, Iowa
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 29, 2015

When I stopped in to check in, Christian was the desk clerk. While checking in, I asked him if my associate and I were upgraded since we were both platinum elite members. He said no, that we have to ask for it. I asked him if I could have two keys in case I locked myself out. He said he... More 

Helpful?
1 Thank David H
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fairfield-North, responded to this review

Dear David H, Thank you for being an IHG Rewards Club Platinum member and for leaving us a feedback. We are hospitality professionals who pride ourselves on delivering world class customer service. We are very disappointed to hear about the service you received at the front office during check in. Rest assured that this isn't reflective of the high standards... More 

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