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Holiday Inn Express Hotel & Suites Fairfield-North

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640 Old Mexia Road, Fairfield, TX 75840
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Holiday Inn Express Hotel & Suites Fairfield-North
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Holiday Inn Express Hotel & Suites Fairfield-North
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29 Reviews from our TripAdvisor Community

Traveler rating
    14
    8
    3
    0
    4
See reviews for
5
2
1
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Date | Rating
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    (29)
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    (6)
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    (12)
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Contributor
17 reviews 17 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My stay was nice and easy. Everything from the reservation through the check in process. I was done and in my room in less than five minutes. Breakfast was included. Your standard fare. The biscuits and gravy were better most HI's I've stayed in in the past. Of course you must have a cinnamon roll. Always a great way to... More 

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1 review
1 of 5 stars Reviewed May 16, 2015 via mobile

I will never stay at this hotel again. Worst customer service. We had a wedding at a ranch near Fairfield and booked several rooms for it. I had to leave the rehersal early because they would not give my daughter a room key even though I spoke to them on the phone and she had her id with the same... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fairfield-North, responded to this review

Dear Aprildonohoo, Thank you for leaving us a feedback. Everything we do is aimed at providing our guests with excellent service and we regret to read that in this case you feel we have fallen short of your expectations particularly the inconvenience you may have experienced. We would love to regain your faith in our hotel and would welcome the... More 

Sioux City, Iowa
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 29, 2015

When I stopped in to check in, Christian was the desk clerk. While checking in, I asked him if my associate and I were upgraded since we were both platinum elite members. He said no, that we have to ask for it. I asked him if I could have two keys in case I locked myself out. He said he... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fairfield-North, responded to this review

Dear David H, Thank you for being an IHG Rewards Club Platinum member and for leaving us a feedback. We are hospitality professionals who pride ourselves on delivering world class customer service. We are very disappointed to hear about the service you received at the front office during check in. Rest assured that this isn't reflective of the high standards... More 

Contributor
15 reviews 15 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 10, 2014 via mobile

Stayed here for the second time within a year and was hoping for some improvement but sadly there was none. This hotel has such a good start on being a GREAT place to stay. Needs a good clean up outside on the landscaping and surrounding area. My husband and I stayed on the third floor on the back of the... More 

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Southern AZ
Top Contributor
107 reviews 107 reviews
47 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed December 8, 2014

I've stayed here several times and have been very satisfied, though it is considerably more expensive than other motels in town. The beds are very comfortable, and there is a microwave and mini-fridge in each room. Front desk is very accommodating in room selection. There is a small pool behind it, good for kids and cooling off.

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Tulsa, Oklahoma
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 30, 2014

I was here for one night and a day. I checked in late and so saw both night and day crew. I was greeted by all employees, always nice. The facility was mostly clean, the room needed better dusting but everything else was fine. The continental breakfast was varied and satisfying.

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Fairfield, Texas
1 review
5 of 5 stars Reviewed August 24, 2014

I bought a room here for my parents this past weekend and I just wanted to take a moment to say THANK YOU to the staff here. Super friendly and very professional. Nice clean rooms with comfortable beds! We will be back! My parents loved it! The pool was perfect and they even have a machine for handicapped individuals that... More 

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Dallas, Texas
Top Contributor
95 reviews 95 reviews
26 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed August 2, 2014

I'm on the road a lot so I stay at lots of hotels, I found this on TA after drive all day I was ready for a quite clean room, this place was just the trick. I stayed there in Aug while Texas was having a cold snap, I turn the air down and I swear the room was ice... More 

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Houston, Texas
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed June 14, 2014

The hotel was clean and the staff was friendly. The internet was extremely poor. There are several WiFi network connections that show up as available, but several of them do not work and the ones that do work are weak signals that are slow and have intermittent periods where the connection dies. The food is average, though there are not... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fairfield-North, responded to this review

Dear ddarche, Thank you for staying with us and for leaving a review of our property. I am happy that you found our hotel and staff commendable. On the other hand, I understand that your stay was negatively affected by the Internet connection and the food selection. Please accept our sincerest apologies for any inconvenience these may have caused you.... More 

Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 26, 2014

We often stop here as a midpoint stop on our travels. It is always clean, the staff is friendly, the breakfast is very nice with a lot of items and the staff is friendly. We absolutely love it. We highly recommend this hotel.

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