I am a semi driver, and had a delivery near Edna, TX. My wife and I needed a room because the a/c went out in my truck. We considered staying at this inn because they allowed pets and had room to park our truck. When the door was unlocked to our room, I was appalled by the infestation of insects. The were on every surface, including the ceiling, walls, floors, bathroom and tub. The furnishings were vintage 1960s, broken and filthy. There were cobwebs and food cooked unto the microwave. The owner tried to accomodate us by showing us other rooms. All were equally infested and had the same horrid furnishings. We finally got our refund, but will never consider staying at a motel owned by America's Best Value Inns.
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We work deligently to address our guest concerns. In this case, we offered another room and guest informed us that he is fine with it but his wife is not happy. So, we gladly refunded the money. We do have a monthly contract with Orkin's for pest control. Many hotels have quaterly contract ,but we do monthly treatements. Many part...