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All 8 Edinburg hotels

Comfort Inn

2.5 of 5 Hotel   |   4001 Closner Business 281, Edinburg, TX 78539
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31%
Ranked #6 of 8 hotels in Edinburg
  • Overview
  • Reviews (22)
  • Photos (6)
  • Amenities
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  • Room tips (6)
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22 people have reviewed this hotel

Traveler rating
    4
    3
    2
    3
    10
See reviews for
9
3
2
5
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
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English first
Amarillo
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

When we came in our room there was black stuff in the bathroom and the sheets smelled. The second night a roach ran across my foot. Worst hotel experience ever! It was beyond disgusting. When we complained to the management they simply kept pushing us off on the next person. We were told "sometimes when it rains we get crickets."... More

Was this review helpful? Yes
kmlrvi123, Front Office Manager at Comfort Inn, responded to this review

We do apologize for any inconvenience you may have experienced on your stay here, unfortunately these issues were brought up to me after you have checked out, had we known of these issues while you were still here, we would have gladly made it right. Once the guest has checked out there is nothing really that we can do. I... More

Cedar Park, Texas
Top Contributor
81 reviews 81 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed December 29, 2013

I checked in on the Thursday before Thanksgiving and this place was beyond dirty. Not just the room, but the lobby and the halls were visibly dirty. There were cockroach legs, heads, and thoraxes throughout the bedroom and in the bathroom. There was long bleached hair in the sheets and in the blankets. I brought this to the attention of... More

Was this review helpful? Yes
kmlrvi123, Manager at Comfort Inn, responded to this review

We apologize for the bad experience that you had while staying with us, we wish that we would have been able to upgrade to a suite for your inconvenience, unfortunately we were sold out due to the holidays. If you reconsider staying with us, we shall upgrade your room for free. And thank you for your taking the time for... More

FLORESVILLE
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed November 27, 2013

Traveled to Edinburgh, TX to visit family. Have stayed at this one hotel several times in the past, however, seems to me that this place is going in the wrong direction. Main reason for this review is that the fire alarm started beeping around 11:30 PM. I call the front desk and let them know and he tells me to... More

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kmlrvi123, Manager at Comfort Inn, responded to this review

Dear Mr. Ambrosio, We apologize for the inconvenience that you experienced during your stay with us. As it is our goal for all of our guests to experience a comfortable and worry-free stay, we are sadden to hear that you were not all happy. I did speak to the gentleman whom you spoke to, and I made sure that the... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 13, 2013 via mobile

Traveled to this Comfort Inn early September 2013. When first checking in had to wait ten minutes as front desk employee was on the phone, not a huge issue, would have thought there would be two employees available to check in guest during the normal business hours. After traveling all day I went to take a shower, no hot water,... More

Was this review helpful? Yes 1
kmlrvi123, Front Office Manager at Comfort Inn, responded to this review

Dear Guest, I am truly sorry for all the inconveniences that you had in our hotel. Truly it does feel sad that your stay with us was not a pleasureable one. I am not sure whom you spoke to regarding all these issues, but things should have been set right at the moment of your request. Please do not get... More

Dexter, New Mexico
Top Contributor
65 reviews 65 reviews
32 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 25, 2013

I have stayed numerous times and every time is a very good experience. The front desk staff is always friendly, polite, helpful with any questions, and always make me feel like they are truly glad I am staying there. The rooms are big and nicely furnished. They offer a nice breakfast, instead of the usual stale bagels and waffles. They... More

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North Myrtle Beach, South Carolina
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 23, 2013

we stayed here on vacation for a week. we were there visiting our friends. it was a nice hotel till you walked into the room kinda surprised me since the outside and hallways looked great.. i must say they do need a better maintenance man. when i checked out i wanted to pay with 2 credit cards one being my... More

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edinburg
1 review
5 of 5 stars Reviewed April 29, 2013

The stay here was AWESOME!!!!! The water in the pool looked crystal blue, very clean. Access to a bbq pit came in handy for burgers. Oh, and the staff was wonderful, always smiling with great customer service. Then the room was huge, it was so spacious. And the cookies in the evening hit the spot, those were my daughters favorite.... More

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1 review
2 of 5 stars Reviewed April 18, 2013 via mobile

The room is reasonably clean... But there's an overpowering musty odor. I will likely smell like the room when I leave... NOT good.The walls need paint. There are several other places in the area... Check one of those out.

Was this review helpful? Yes
kmlrvi123, Manager at Comfort Inn, responded to this review

Dear Guest, We apologize for not meeting your expectations, and thank you for your business as well as your feedback. Please accept our sincere apology for the inconvenience you experienced during your stay. Have we've known about the inconvenience you had at the moment of your stay, we would have immediately remedied the situation. We strive to ensure our patrons... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 23, 2013 via mobile

First room I got smelled terrible. It smelled like a gym locker. The bathroom wall paper falling off or paint peeling off wall. Carpet dirty. 2nd room did not have smell but bathroom paint was peeling off, cracks in walks, corners of floor full of dirt . Shower curtain rod barley hanging on by one screw each side. I stay... More

Was this review helpful? Yes
kmlrvi123, Manager at Comfort Inn, responded to this review

Dear Guest, I'm concerned about the problems you experienced at our hotel during you recent visit. I want to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening and we strive to make their stay a satisfying one. Consequently, it's disappointing to learn that you're unhappy. Please accept my sincere... More

Austin, Texas
Contributor
12 reviews 12 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 5, 2012

My husband and I stayed here while attending a wedding in the area. They had secured a lower rate for guests, so we paid closer to that of Motel 6. In the end I feel like we got what we paid for. Maybe even if we had paid the advertised rate. Pros: Friendly staff, we had only good experiences with... More

Was this review helpful? Yes
kmlrvi123, Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for your recent stay with us and for taking the time for your comment. I can see that there were some disturbances with your stay. Please be assured that should this issue had been brought up to our attention we would have immediately made your stay more enjoyable, as it is our goal to provide the... More

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Additional Information about Comfort Inn

Address: 4001 Closner Business 281, Edinburg, TX 78539
Location: United States > Texas > Edinburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
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Also Known As:
Edinburg Comfort Inn

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Pool/beach area (1)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Comfort Inn Edinburg offers a free deluxe continental breakfast with hot Belgian waffles, pigs in a blanket, cereal, yogurt and assorted breakfast breads and pastries. The hotel has a sparkling outdoor pool and spa, exercise room, and business center. The Comfort Inn also has wonderful suites along with kid friendly suites. ... more   less 
Number of rooms
55

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