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Holiday Inn Express Eagle Pass

Certificate of Excellence
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2007 Veteran's Boulevard, Eagle Pass, TX 78852
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Holiday Inn Express Eagle Pass
Best prices for: 1 room 1 guest
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Ranked #3 of 15 Hotels in Eagle Pass
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed September 28, 2014
venelk77 Friendswood, Texas
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51 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Friendswood, Texas
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 28, 2014

So fresh!! Clean, nothing broken, nothing outdated, nothing dripping and very friendly staff. I've stayed at many branches of hotels and was so impressed of the quality of this one. Bedding, breakfast and price was all perfect!! We will return.

Was this review helpful? Yes 1
Norma C, General Manager at Holiday Inn Express Eagle Pass, responded to this review

Dear Venelk77, Thank you for your review. We are grateful to have had you as our guest and that your experience with us was to your satisfaction. We can never say it enough, but we are truly all about valued guests such as yourself. We look forward to be of service to you again. Thank you, Norma More 

San Antonio, Texas
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed September 8, 2014

I was there this past weekend with a very large group, over 100, the staff was courteous, and helpful to all. We dominated their break room for about an hour in the evening and again in the morning, but the food and beverages never ran out, and the ladies working the breakfast area were nice and helpful too. My room,... More 

Was this review helpful? Yes
Norma C, Manager at Holiday Inn Express Eagle Pass, responded to this review

Hi Sweetm, Thank you for sharing your kind and very generous review of your stay with us. Our team is immensely pleased to know that your experience with us was a pleasant one. We are for glad we were able to accommodate your group. We sure look forward in having you back. Thank you, Norma More 

Corpus Christi, Texas
1 review
5 of 5 stars Reviewed August 11, 2014

We stayed from 1 August 2014 to 3 August 2014. We are from Corpus Christi, TX and come up to gamble at Kickapoo Casino often. We have always stayed at the Holiday Inn Express (8 times). Always...always enjoy are room and service. Never have my wife and I experienced anything wrong w/our stays. Norma and her staff are very polite... More 

Was this review helpful? Yes
Norma C, Manager at Holiday Inn Express Eagle Pass, responded to this review

Martin W., Thank you for sharing your kind and very generous review of your stay with us. Our team is immensely pleased to know that your experience with us was a pleasant one. Thank you for being our valued guest and we certainly hope to be of service yo you again when you're in Eagle Pass. Thank you, Norma More 

San Antonio, Texas
Contributor
13 reviews 13 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 16, 2014

Our recent stay at the Holiday Inn Express in Eagle Pass, Texas was wonderful. We stayed on the second floor, right next to the elevator (which was great after walking around the casino all night), and had a perfectly wonderful stay. It hasn't always been this way, but this time our stay exceeded our expectations. Everything worked; everything was fine,... More 

Was this review helpful? Yes
Norma C, Manager at Holiday Inn Express Eagle Pass, responded to this review

Dear Luciecasares, Thank you for being our guest! We are glad you enjoyed your stay with us. We understand that you have a choice and we appreciate that you selected our hotel for your lodging needs. Our entire team is committed to providing the best customer service to all of our guest. We look forward to seeing you on your... More 

Brenham, Texas
1 review
5 of 5 stars Reviewed February 26, 2014

Clean, quiet, comfortable room. Breakfast room was cheerful with more than adequate breakfast offering. Staff was courteous and helpful. There was even space to park with a trailer. I will stay here again on my next trip through.

Was this review helpful? Yes
Norma C, General Manager at Holiday Inn Express Eagle Pass, responded to this review

Dear Karen D. Thank you for being our guest! We are glad you enjoyed your recent stay at the Holiday Inn Express Eagle Pass, Texas. We understand you have a choice and we appreciate that you selected our hotel for your lodging needs. We are committed to providing the very best quality and customer service to all of our guest.... More 

Floresville, Texas
1 review
4 of 5 stars Reviewed January 23, 2014 via mobile

Really nice. From the manager, housekeeping, staff, maintenance.. have had a pleasant experience every time.. albert and denise always going above their call of duty and having me fresh coffee before I leave at night , because I work a graveyard shift.. very caring and very kind.. great family atmosphere..

Was this review helpful? Yes
Norma C, Manager at Holiday Inn Express Eagle Pass, responded to this review

Dear jmzi, Thank you for your king and generous review. Our team is very pleased to know that you stay was a pleasant one and that our services met your expectations. We are all about our valued guests at the Holiday Inn Express. We certainly hope to be of service to you again. Sincerely, Norma More 

San Antonio, Texas
1 review
5 of 5 stars Reviewed January 23, 2014 via mobile

I visited this hotel a few weeks ago it was very modern for being there since 2000 my wife and i were very expressed ,as soon as my wife and I walked in there was clean scent smelled great.. the young lady at the front desk was very helpful quick and easy check in , we were coming to visit... More 

Was this review helpful? Yes
Norma C, General Manager at Holiday Inn Express Eagle Pass, responded to this review

Dear Camero2103, Thank you for your kind and generous review. We are very pleased that your experience with us was a pleasant one. Our valued guests are what we are all about. Thank you for thoughtful recommendation of our hotel. We certainly hope to be of service to you again. Sincerely, Norma More 

Dallas, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 10, 2014

I had my company computer stolen from my room.....There are no cameras... and its your word against there's.... guess who won! ....Inside Job for sure.... and the police will not help to busy doing what they do in a border town. "Hard Lesson Learned"

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Eagle Pass, responded to this review

Dear Claus M, Thank you for sharing your review and bringing this to our attention. We would like to address this concern further with you. We have sent you a private message with more information. Regards, Brenda J. Case Manager IHGCare More 

2 reviews
2 of 5 stars Reviewed January 5, 2014

We checked in this afternoon, and went out for dinner. Upon our return we started to settle into our room, but when I tried to turn off the light in the entry way all the lights in the room went off as well. After checking for a different light switch and not finding one, I called the front desk. The... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Eagle Pass, responded to this review

Dear rudy1001, Thank you for taking the time to post a review of our property. Please allow us to apologize for the service you received and the room accommodations you had fell below your expectations. We also apologize for the challenges you had with our Ice Machines. We want to assure you that our hotel is very proud of its... More 

Eagle Pass
1 review
4 of 5 stars Reviewed November 18, 2013

My first night here was good, I slept very comfortable, felt safe and the area was really nice. However coming back at the end of the day was remarkable. My room had been serviced and was emaculate, fresh cold ! I'm so hungry but dont want to leave cause I'm so comfortable. Super job housekeeping big Kudos to you and... More 

Was this review helpful? Yes
Norma C, General Manager at Holiday Inn Express Eagle Pass, responded to this review

Dear Melissa R. Thank you for your excellent and kind review! We are grateful to have had you as our guest and that your experience with us was to your satisfaction. We can never say it enough, but we are truly all about valued guests such as yourself. We look forward to be of service to you again next time... More 

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