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All 15 Eagle Pass hotels

Holiday Inn Express Eagle Pass

2.5 of 5 Hotel   |   2007 Veteran's Boulevard, Eagle Pass, TX 78852
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82%
Ranked #2 of 15 hotels in Eagle Pass
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed April 16, 2014
luciecasares San Antonio, Texas
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47 people have reviewed this hotel

Traveler rating
    28
    11
    2
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    3
See reviews for
4
9
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17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
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English first
San Antonio, Texas
Contributor
13 reviews 13 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 16, 2014

Our recent stay at the Holiday Inn Express in Eagle Pass, Texas was wonderful. We stayed on the second floor, right next to the elevator (which was great after walking around the casino all night), and had a perfectly wonderful stay. It hasn't always been this way, but this time our stay exceeded our expectations. Everything worked; everything was fine,... More

Was this review helpful? Yes
Norma C, Manager at Holiday Inn Express Eagle Pass, responded to this review

Dear Luciecasares, Thank you for being our guest! We are glad you enjoyed your stay with us. We understand that you have a choice and we appreciate that you selected our hotel for your lodging needs. Our entire team is committed to providing the best customer service to all of our guest. We look forward to seeing you on your... More

Brenham, Texas
1 review
5 of 5 stars Reviewed February 26, 2014

Clean, quiet, comfortable room. Breakfast room was cheerful with more than adequate breakfast offering. Staff was courteous and helpful. There was even space to park with a trailer. I will stay here again on my next trip through.

Was this review helpful? Yes
Norma C, General Manager at Holiday Inn Express Eagle Pass, responded to this review

Dear Karen D. Thank you for being our guest! We are glad you enjoyed your recent stay at the Holiday Inn Express Eagle Pass, Texas. We understand you have a choice and we appreciate that you selected our hotel for your lodging needs. We are committed to providing the very best quality and customer service to all of our guest.... More

Floresville, Texas
1 review
4 of 5 stars Reviewed January 23, 2014 via mobile

Really nice. From the manager, housekeeping, staff, maintenance.. have had a pleasant experience every time.. albert and denise always going above their call of duty and having me fresh coffee before I leave at night , because I work a graveyard shift.. very caring and very kind.. great family atmosphere..

Was this review helpful? Yes
Norma C, Manager at Holiday Inn Express Eagle Pass, responded to this review

Dear jmzi, Thank you for your king and generous review. Our team is very pleased to know that you stay was a pleasant one and that our services met your expectations. We are all about our valued guests at the Holiday Inn Express. We certainly hope to be of service to you again. Sincerely, Norma More

San Antonio, Texas
1 review
5 of 5 stars Reviewed January 23, 2014

I visited this hotel a few weeks ago it was very modern for being there since 2000 my wife and i were very expressed ,as soon as my wife and I walked in there was clean scent smelled great.. the young lady at the front desk was very helpful quick and easy check in , we were coming to visit... More

Was this review helpful? Yes
Norma C, General Manager at Holiday Inn Express Eagle Pass, responded to this review

Dear Camero2103, Thank you for your kind and generous review. We are very pleased that your experience with us was a pleasant one. Our valued guests are what we are all about. Thank you for thoughtful recommendation of our hotel. We certainly hope to be of service to you again. Sincerely, Norma More

Dallas, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 10, 2014

I had my company computer stolen from my room.....There are no cameras... and its your word against there's.... guess who won! ....Inside Job for sure.... and the police will not help to busy doing what they do in a border town. "Hard Lesson Learned"

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Eagle Pass, responded to this review

Dear Claus M, Thank you for sharing your review and bringing this to our attention. We would like to address this concern further with you. We have sent you a private message with more information. Regards, Brenda J. Case Manager IHGCare More

2 reviews
2 of 5 stars Reviewed January 5, 2014

We checked in this afternoon, and went out for dinner. Upon our return we started to settle into our room, but when I tried to turn off the light in the entry way all the lights in the room went off as well. After checking for a different light switch and not finding one, I called the front desk. The... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Eagle Pass, responded to this review

Dear rudy1001, Thank you for taking the time to post a review of our property. Please allow us to apologize for the service you received and the room accommodations you had fell below your expectations. We also apologize for the challenges you had with our Ice Machines. We want to assure you that our hotel is very proud of its... More

Eagle Pass
1 review
4 of 5 stars Reviewed November 18, 2013

My first night here was good, I slept very comfortable, felt safe and the area was really nice. However coming back at the end of the day was remarkable. My room had been serviced and was emaculate, fresh cold ! I'm so hungry but dont want to leave cause I'm so comfortable. Super job housekeeping big Kudos to you and... More

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Norma C, General Manager at Holiday Inn Express Eagle Pass, responded to this review

Dear Melissa R. Thank you for your excellent and kind review! We are grateful to have had you as our guest and that your experience with us was to your satisfaction. We can never say it enough, but we are truly all about valued guests such as yourself. We look forward to be of service to you again next time... More

Houston, Texas
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 of 5 stars Reviewed November 18, 2013 via mobile

We drove 300 miles to stay here. Read the great reviews. Thought there'd be no problems. We arrived right at check-in time. I was immediately suspicious when the manager was just gushing with superlatives. Upgrades repeatedly offered. I simply asked that we get a room where everything worked - particular the four typical problem items - a/c, TV, toilet, shower.... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Eagle Pass, responded to this review

Dear Mark S, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service which was unacceptable. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have... More

San Antonio, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 16, 2013 via mobile

Great customer service! As soon as I walked in the lobby it smelled refreshing. We were checked in quickly. Alberto, at the front desk was very friendly and efficient. Always makes us feel welcome. Breakfast was great. I love the pancake machine. Yummy!!! I love the IHG rewards. Great night sleep.

Was this review helpful? Yes
Norma C, General Manager at Holiday Inn Express Eagle Pass, responded to this review

Dear ZenAngel4, Thank you for being our guest and for your kind words. We are glad you enjoyed your stay at the Holiday Inn Express Eagle Pass. We are committed to providing the very best customer service. Your goodwill means everything to us. My staff's goal is to make your home away from home and the place you want to... More

Spring Branch, Texas
Top Contributor
81 reviews 81 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed November 5, 2013

For our anniversary, my husband and I decided to visit The Lucky Eagle Casino. They were sold out so we made reservations with Holiday Inn Express. We arrived after 7:00 p.m. on a Saturday evening. We were able to unload our car directly in front of the hotel with ease and found a parking space out front, also. The automatic... More

Was this review helpful? Yes
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Additional Information about Holiday Inn Express Eagle Pass

Address: 2007 Veteran's Boulevard, Eagle Pass, TX 78852
Phone Number:
Location: United States > Texas > Eagle Pass
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Eagle Pass 2.5*
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Also Known As:
Holiday Inn Express Eagle Pass Hotel Eagle Pass
Holiday Inn Eagle Pass
Eagle Pass Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express & Suites in Eagle Pass, Texas where Yee-hah meets Ole ! Our hotel is conveniently located just minutes from Piedras Negras, Mexico-a great shopping and tourist attraction. While in Eagle Pass, test your luck and experience the magic at the Kickapoo Lucky Eagle Casino located just 7 miles from our hotel. The fun doesn t stop there! Eagle Pass also has an excellent 9-hole county golf course with a spectacular view of the Rio Grande as its backdrop. We re also minutes away from the Mall De Las Aguilas, Ft. Duncan Museum, Ft. Duncan Medical Center and the finest restaurants and shops Eagle Pass has to offer.Experience the world renowned Stay Smart experience! All of our guestrooms feature our Simply Smart Bedding Program along with our guest rated #1 Stay Smart shower head. Every guestroom includes a refrigerator & microwave, complimentary in-room Smart Roast coffee, complimentary wireless Internet, and expanded business center. And don t forget our exclusive Smart Start complimentary hot breakfast, home of the Express Start cinnamon roll along with a variety of delicious breakfast selections to satisfy every one s taste. Staying at the Holiday Inn Express Hotel & Suites Eagle Pass is the Smart choice. We look forward to seeing you soon! ... more   less 
Number of rooms
66

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