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Holiday Inn Express Eagle Pass

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2007 Veteran's Boulevard, Eagle Pass, TX 78852
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Holiday Inn Express Eagle Pass
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60 Reviews from our TripAdvisor Community

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2 reviews
5 of 5 stars Reviewed October 15, 2015 via mobile

Very nice place to stay.. not expensive & has everything what we need.. I love the pool.. nice & confortable beds . Of course we love the continental breakfast mmmm can't wait to book it again.. ("-")

Helpful?
Thank Oscar H
Norma C, General Manager at Holiday Inn Express Eagle Pass, responded to this review

Oscar H, Thank you for your kind review. We are very pleased that your experince with us was a pleasant one. Our valued guests are what we are all about. We eagerly look forward to being of service to you again. thank you, Norma More 

Las Vegas, Nevada
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed September 27, 2015

I travel regularly for business staying hundreds of nights a year mostly at IHG properties. I have never ever had to write as a bad of a review as this one. I checked into the HIE Eagle Pass Saturday afternoon. I was assigned room 331. I dropped my bags off and immediately left to go about my business without really... More 

Helpful?
Thank Enrique R
Norma C, Manager at Holiday Inn Express Eagle Pass, responded to this review

Mr. Enrique R. Thank you so much for your review. We do apologize for any inconveneince you experienced during your stay. We are addressing all issues stated. It is with reviews such as this that we are able to provide our guest with great hotel guest love. We definitely hope you are able to give us another chance in the... More 

Arkansas
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed August 15, 2015 via mobile

Hotel was very clean, beds were comfortable. Breakfast was nice. I enjoyed the outdoor pool- there were a few palm trees and privacy. Awkward location, had to take a cab to get anywhere- there is nothing within walking distance. Typical holiday inn hotel.

Helpful?
Thank CBeas79
Norma C, General Manager at Holiday Inn Express Eagle Pass, responded to this review

CBeas79, Thank you for your kind review. Your comments will be shared with our staff, our main goal is to provide the best customer service to all of our guest. We eagerly look forward to being of service to you again. Thank you, Norma More 

Odenthal, Germany
Level Contributor
76 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed August 9, 2015 via mobile

I stayed for three nights last week and it was nice. The hotel itself is in good condition but the bathrooms will need to be updated. The exercise room is lacking but not many hotels have good fitness rooms. 2 of 3 cardio machines were not working. It would have been nice if one were removed to make space to... More 

Helpful?
Thank Rob B
Norma C, General Manager at Holiday Inn Express Eagle Pass, responded to this review

Rob B, Thank you for your review. We are pleased that your experience with us was a pleasant one. We are eagerly looking forward to being of service to you again. thank you, Norma More 

Laredo, Texas
Level Contributor
181 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed June 14, 2015

Not outstanding, but not bad. No air conditioning in the hallways when I was there, and outside temps in the 90s. AC in the room, however, worked very well. They were doing some renovation, and it appears a little more needs to be done.

Helpful?
Thank kccarlson
Norma C, Manager at Holiday Inn Express Eagle Pass, responded to this review

Kccarlon, Thank you for your review. We do apologize for any inconvenience you experienced during your stay. We are addressing the issue. We do apologize for the renovation that the hotel is going thru. Our main goal is to provide the best rooms to all of our guest. We definitely hope you are able to give us another chance in... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 13, 2015

Enjoyed my stay. Quiet clean large rooms. Friendly professional staff. Good breakfast and convenient location to Casino, mall and restaurants. highly recommend. I'll stay there if I go back again. If you have kids they will enjoy the pool.

Helpful?
Thank Mustafa E
Norma C, Manager at Holiday Inn Express Eagle Pass, responded to this review

Mustafe E. Thank you for your kind and generous review. We are very pleased that your experience with us was a pleasant one. Our valued guest are what we are all about. Thank you again and we eagerly look forward to being of service to you again. Thank you, Norma More 

Fishers, Indiana
Level Contributor
52 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
2 of 5 stars Reviewed June 1, 2015

Well below average Holiday Inn, certainly in need for some serious renovations. Room smelled cigarettes even though it was smoking free. Half of the breakfast area was closed due to heavy rain, one would say not their fault but to me this is poor maintenance practices. There are better options in town.

Helpful?
1 Thank Manoel G
Norma C, Manager at Holiday Inn Express Eagle Pass, responded to this review

Dear Manoel G, Thank you so much for your review. We do apologize for any inconveniences you experienced during your stay. We are addressing all issues stated. We definitely hope you are able to give us another chance in the future to really wow you and of course thank you for staying with us. Thank you, Norma Carrillo More 

San Antonio, Texas
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed April 23, 2015

Very comfortable stay at the Holiday Inn Express. The pool is nice and well kept. There is a free shuttle that will take you to and from the Casino and there is a free hot breakfast in the moring. Bacon, eggs, biscuits and gravy. Always a comforatable and reliable stay here.

Helpful?
Thank LAURA P
Norma C, Manager at Holiday Inn Express Eagle Pass, responded to this review

Lauara P. Thank you for taking the time to share your geneous review of our hotel. Our team is very pleased that your experience with us was a pleasant one. We truly are all about valued guests like you. Thank you, and we certainly look forward to be of service to you again. Thank you, Norma Carrillo More 

Friendswood, Texas
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 28, 2014 via mobile

So fresh!! Clean, nothing broken, nothing outdated, nothing dripping and very friendly staff. I've stayed at many branches of hotels and was so impressed of the quality of this one. Bedding, breakfast and price was all perfect!! We will return.

Helpful?
1 Thank venelk77
Norma C, General Manager at Holiday Inn Express Eagle Pass, responded to this review

Dear Venelk77, Thank you for your review. We are grateful to have had you as our guest and that your experience with us was to your satisfaction. We can never say it enough, but we are truly all about valued guests such as yourself. We look forward to be of service to you again. Thank you, Norma More 

San Antonio, Texas
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed September 8, 2014

I was there this past weekend with a very large group, over 100, the staff was courteous, and helpful to all. We dominated their break room for about an hour in the evening and again in the morning, but the food and beverages never ran out, and the ladies working the breakfast area were nice and helpful too. My room,... More 

Helpful?
Thank sweetm
Norma C, Manager at Holiday Inn Express Eagle Pass, responded to this review

Hi Sweetm, Thank you for sharing your kind and very generous review of your stay with us. Our team is immensely pleased to know that your experience with us was a pleasant one. We are for glad we were able to accommodate your group. We sure look forward in having you back. Thank you, Norma More 

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