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BEST WESTERN Plus Duncanville/Dallas

2.5 of 5 922 E. US-67, Duncanville, TX 75137
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Certificate of Excellence 2014
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BEST WESTERN Plus Duncanville/Dallas
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BEST WESTERN Plus Duncanville/Dallas
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110 reviews from our community

Traveler rating
    83
    20
    3
    4
    0
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42
14
9
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed here for a karate competition! Nice rooms, very comfortable, top floor was really loud, almost sounded like a party next door. Beds were comfortable tho! The Only issue we had was that I had forgot my shampoo at home. I went to get the complimentary one, only to realize the only thing they left us was conditioner and... More 

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Duncanville, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

enjoyed stay and would recommend any of my family that is traveling this way to stay there. I like the closeness of the eateries around the establishment. It was easily assessable to the surrounding interstates as well as the venue I was going to attend. I stayed there due to the fact that it was my 65th party celebration and... More 

Review collected in partnership with Best Western

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Texas, United States
1 review
4 of 5 stars Reviewed January 14, 2015

We knew we would be exhausted after the game and wanted somewhere safe secure, quiet and comfortable and the Best Western Plus provided all. The friendly and efficient service by the front desk personnel was a plus. Looked forward to breakfast but it was slightly disappointing. Artificial bacon no sausage and not much selection..

Review collected in partnership with Best Western

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Duncanville, United States
1 review
5 of 5 stars Reviewed December 27, 2014

For my families first time there it was wonderful excellent serves loved the breakfast and the beds were so comfortable our room window had the pool side view and my kids loved it its nice and quite a very well respected place to come stay and enjoy the comfort of this hotel I would definitely recommend this place to all... More 

Review collected in partnership with Best Western

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BW_DL, General Manager at BEST WESTERN Plus Duncanville/Dallas, responded to this review

Dear Jessica, Thank you very much for your first review on TripAdvisor. You have now joined a community helping travelers make an informed decision for their lodging needs! I'm really glad you enjoyed our pool side view form the higher floors. We look forward to seeing you again in the future. More 

Louisville, Kentucky
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 16, 2014

From the moment we walked in we were made to feel welcome. The manager, Robert Aleman, greeted us and checked us in and asked us multiple times if our room was ok and if we needed anything. The room was large, up to date and spotlessly clean. We had coffee in the room and the wifi worked well. There were... More 

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BW_DL, General Manager at BEST WESTERN Plus Duncanville/Dallas, responded to this review

Dear Becki, I enjoy reading about our staff delivering exceptional service. It makes me smile :) I'm also glad you enjoyed our breakfast selections. We certainly try hard to have many choices for many diets. We look forward to seeing you again. Take care. More 

Sulphur Springs, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 3, 2014

This hotel is very clean, decorated well...lots of flowers..etc. and the bed was so soft and comfortable...fell right to sleep! This is our 4th time to stay here. We highly recommend it. The location is great also.... very close to Dallas and Fort Worth. Plenty of places to shop, eat and go to worship. The hotel is very close to... More 

Review collected in partnership with Best Western

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BW_DL, General Manager at BEST WESTERN Plus Duncanville/Dallas, responded to this review

Dear Gayle, We always enjoy seeing you everytime you come in! Thank you again for your contributions to TripAdvisor. Reviewers like yourself help make this site valuable. We are really glad you enjoyed our beds! We look forward to your next stay with us. More 

1 review
5 of 5 stars Reviewed October 29, 2014

We just stayed here for one night for a Cowboys game and I can tell you the place is amazing. It is very clean, the breakfast is excellent, the location is very good as you are 25 minutes from everything. We really enjoyed our stay, the rooms were spotless and the beds were very comfortable. I also want to send... More 

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BW_DL, General Manager at BEST WESTERN Plus Duncanville/Dallas, responded to this review

Dear Colin, Go Dallas Cowboys! This season has been a great year and we enjoy how we can offer a value to our guests by allowing them to stay near the AT&T Stadium in Arlington TX. We are glad you enjoyed our clean rooms and our full breakfast. More 

Denham Springs, Louisiana
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 9, 2014

I gave this hotel a poor rating due to the fact that there are hidden fees that potential guests do not know about before booking a room reservation. I found this out during check in because I opted to pay cash for the stay instead of using a credit card. This fact was not stated on the website for this... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BW_DL, General Manager at BEST WESTERN Plus Duncanville/Dallas, responded to this review

Dear Arthur, I sincerely apologize for this experience and thank you for taking the time to speak to me. I'm glad we were better able to better understand your concerns and for you to better understand our hotel policies. Currently, our website does specify that a Valid Credit Card is required upon check-in. Our intent with this policy was to... More 

Houston, Texas
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 6, 2014

Best Westerns can vary widely in quality. We found this one to be very clean and comfortable, with furnishings and fixtures seemingly new and in good repair. The manager was very personable and the one small glitch in our room (the clock was broken) was fixed right away.

Review collected in partnership with Best Western

Was this review helpful? Yes
BW_DL, General Manager at BEST WESTERN Plus Duncanville/Dallas, responded to this review

Nancy, Thank you very much for your review. As you travel, you will notice that Best Western Plus hotels are becoming very consistent and deliver an exceptional value for your experience. Thank you for staying with us and we look forward to seeing you again when you choose a hotel in Duncanville, TX. Sincerely, More 

Shamrock, United States
1 review
3 of 5 stars Reviewed September 22, 2014

didnt realize you needed to watch your back everywhere you went in this area, nice pool and nice bed, rooms not modern but it was okay to stay at, went and got breakfast and lady pulled the food away when we were getting plates to get food, very rude service there, people were still getting food and she just took... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BW_DL, General Manager at BEST WESTERN Plus Duncanville/Dallas, responded to this review

Dear Krystal C, We are located in a quiet suburb of Dallas not near the hustle bustle of downtown Dallas. However, we are definitely not a rural part of Dallas County. So I apologize if our location was not what you were looking for. As you can see by reviews posted by others, others comment about our location being near... More 

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Additional Information about BEST WESTERN Plus Duncanville/Dallas

Address: 922 E. US-67, Duncanville, TX 75137
Phone Number:
Location: United States > Texas > Duncanville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Plus Duncanville/Dallas 2.5*
Number of rooms: 70
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Also Known As:
Duncanville Best Western

59 photos of this hotel

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