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Hilton Garden Inn Dallas / Duncanville

Certificate of Excellence
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800 North Main Street, Duncanville, TX 75116
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Hilton Garden Inn Dallas / Duncanville
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Hilton Garden Inn Dallas / Duncanville
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209 Reviews from our TripAdvisor Community

Traveler rating
    97
    58
    27
    20
    7
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45
26
23
95
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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  • Spanish first
  • Any
English first
  • All months
    (209)
  • Mar-May only
    (60)
  • Jun-Aug only
    (47)
  • Sep-Nov only
    (54)
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    (48)
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Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is a business one, the rooms are very comfortable with a nice view to town. The included breakfast is a delicious one. Nice personnel attend the restaurant and bar, and for dinner in that restaurant is the best option in this area (you will have the option to find some Jack in the Box, Church's Chicken and Mexican... More 

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Round Rock, Texas
Contributor
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

This was a nice hotel. Very close to food and shops. Was very good location from the basketball tournament. Will stay here again in a few weeks. Rooms were very clean. Does not offer free breakfast. Hot water seem to come and go in our room.

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Lavonia, Georgia
Top Contributor
53 reviews 53 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed at the hotel for business. Hotel staff was friendly and professional. Restaurant menu was varied. Had the burger one evening with the ranch chips (highly recommend). Gym was nicely appointed with plenty of equipment. Breakfast had plenty of options and include a "made to order" omelette station. Great hotel for the value. Request a room on the back-side of... More 

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2 reviews
3 of 5 stars Reviewed 1 week ago

I stayed at this hotel in June of last year and was very satisfied. I was travelling with my mother and decided to try it again. I was disappointed in the AC, check in and check out process. Also I never received any housekeeping services even though I only stayed two nights.

Review collected in partnership with Hilton Garden Inn

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Seriously exhausted drove in later in evening delirious from work day then drive in- but then there was Aaron the night manager, professional helpful, funny- I noticed a particular smell in bathtub I could not place - ms Ebony came to the recuse and went above & beyond- simply excellent staff - everyone I mean everyone I ran into was... More 

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Seabrook, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I've been staying at the Hilton Garden Inn Duncanville since it opened several years ago, and I have to say it just keeps getting better and better. There's not much in the way of comfortable accomodations in Oak Cliff and the suburbs to the south. I grew up there, and my family still lives there, so I've had a chance... More 

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hgiduncanville, General Manager at Hilton Garden Inn Dallas / Duncanville, responded to this review

Thank you for your kind words. We appreciate your business and loyalty . Hope to see you again soon. More 

Arlington, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Very convenient to my work location. The staff is terrific! You will enjoy your stay. The food at breakfast is outstanding in its quality, variety and personal service. Conference rooms offer a large number of events to take place. Noise from the conference center does not enter the rest of the hotel. Ample parking is available.

Review collected in partnership with Hilton Garden Inn

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hgiduncanville, General Manager at Hilton Garden Inn Dallas / Duncanville, responded to this review

We appreciate your business. Thank you for staying with us. I hope you'll come again soon. More 

Austin, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I had an opportunity to stay at this hotel while in town to visit my daughter and her family and to also take care of some business. Easy access to get on and off I20. Friendly staff, comfortable room, clean facility.

Review collected in partnership with Hilton Garden Inn

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hgiduncanville, General Manager at Hilton Garden Inn Dallas / Duncanville, responded to this review

Dear Frank- Thank you for the review. I hope you will visit again soon. We appreciate your business. More 

Newton, NC, United States
1 review
2 of 5 stars Reviewed April 27, 2015

Busines traveler, travel every week. Diamond member wtih HIlton. Did not have a tooth brush and went to the front desk to ask for one. I was told that they did not have complementary but I could by one...however they were out of inventory. Two strikes. Not what you would expect from a HGI. HGI Dallas/Duncanville.

Review collected in partnership with Hilton Garden Inn

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hgiduncanville, General Manager at Hilton Garden Inn Dallas / Duncanville, responded to this review

Dear James P, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have... More 

1 review
5 of 5 stars Reviewed April 20, 2015

For most of the last 2 years I have been staying at the Hilton Garden Inn in Rockford, Illinois on Walton. The folks working there are simply the best. Carter brought sparkling water in from home for me. Brenda always got my breakfast to me quickly in the morning. They are friends that I miss now that I am working... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
hgiduncanville, General Manager at Hilton Garden Inn Dallas / Duncanville, responded to this review

Thank you for staying with us and letting us know how we are doing. Please come again soon! More 

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