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Hilton Garden Inn Dallas / Duncanville

Certificate of Excellence
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800 North Main Street, Duncanville, TX 75116
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1 room 1 adult
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Hilton Garden Inn Dallas \/ Duncanville
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282 Reviews from our TripAdvisor Community

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Taipei, Taiwan
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Here are the pluses: 1) The beds at this hotel are the best I've found in any hotel I've stayed in to date! And believe me, I've stayed in a lot of hotels... The bed I had allowed me to choose my own degree of firmness/softness so I had the most comfortable bed according to my preference. 2) Hotel staff... More 

Helpful?
Thank Julie L
1 review
5 of 5 stars Reviewed 3 days ago NEW

Excellent customer service from the time arrived until the time I departed. The check-in was as smooth as the check out. The room was very nice and comfortable. The breakfast was good as was the service that came with it.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 12sheliad
Navarro County, Texas
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Where do I start? The positive....... The only thing that deserved a star was the two people at the front desk during our check in, Chad and Sedarien. It was a complete downhill ride from there. The bed is supposed to be an adjustable bed, not that we could tell- hard and harder I guess. I needed a wake up... More 

Helpful?
1 Thank Salsamaker
san antonio, United States
1 review
3 of 5 stars Reviewed 1 week ago

Almost everything went wrong including a couple of personal items going missing from my room; the bed used air cells that were bad and weren't replaced until my third and last night so I had two nights of little sleep. However, at check out management staff did not bill me for a 3 night stay.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jerry P
Austin, Texas
Level Contributor
95 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hotel is easily accessed off highway. Safe and secure parking Very customer oriented Very Nice Breakfast Nice room and comfortable beds that can be adjusted to your desire of firmness etc... Very Clean

Helpful?
Thank lettucecook
Chicago, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Online check-in was effortless, my keys were ready when I walked in the door on my first night, and every staff member I ran into was friendly and gracious. I come to Duncanville several times a year, and I am absolutely staying here on my next trip.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Owen M
London, United Kingdom
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Most important is how well the staff treat their guests . . . and all I can say is that the Front Desk Manager is simply wonderful . . . she went above and beyond. . . and that's what hospitality is all about. . . . Thank you Nancy!

Helpful?
Thank quesadilla_007
Petal, United States
1 review
5 of 5 stars Reviewed 1 week ago

Our stay was great. Will definitely stay at a Hilton Garden again. Room nice, staff nice, and was very convenient to our ultimate destination--Dallas-Ft. Worth National Cemetery. Our brother passed away and we were there to attend the funeral. Our accommodations were very comfortable.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Gail J
Humble, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

This hotel I think is rated one of the top hotels. The staff, food, services are impeccable. You cannot beat the price. Excellent!!!, Great Staff!!! Very Clean!!! I will definitely visit this hotel on my next visit to Duncanville, Texas.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Brenda P
Ovilla, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Our stay at the Duncanville Hilton Garden Inn was great. Rooms are comfortable. Breakfast and dining is excellent. Located next to a major highway which is very convenient to the DFW Airport. We will always stay at this hotel.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jamie G
hgiduncanville, General Manager at Hilton Garden Inn Dallas / Duncanville, responded to this review

Thank you for your review- We appreciate you taking the time to offer feedback. Please stay again soon. More 

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