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BEST WESTERN Windsor Inn

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1701 South Dumas Avenue, Dumas, TX 79029-5527
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BEST WESTERN Windsor Inn
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80 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (20)
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Hereford, TX, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I stayed here last year when I was in town for business and had a great experience so I booked here again without considering any other motel. The front desk staff is very nice and professional. You get a snack bag when you check in! Rooms are not fancy but clean and have a microwave and a fridge. The breakfast... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Texas
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed May 26, 2015

Drove12 hours and arrived in Dumas late in the evening and with lots of motels/hotels to choose from we selected the Best Western Windsor Inn. When I told the clerk that we were traveling with a dog I was pleased to hear that they were very pet friendly. Our room was clean and fresh smelling. The beds were very comfortable.... More 

Was this review helpful? Yes 2
bwwindsorinnHR, Front Office Manager at BEST WESTERN Windsor Inn, responded to this review

Thank you for your review. Yes we are one of the few remaining hotels that do allow pets. We are happy to serve you and look forward to your next visit. More 

Boulder, Colorado
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 25, 2015

We reserved a ground floor, non smoking, dog friendly room. It was waiting for us, no hassles. The room was comfortable, quiet, clean. The beds were comfy, and the TV also gave access to a number of music channels, which we preferred. I appreciated the tub–the bottom of it was roughed up like non-skid. Slippery tubs are to be avoided... More 

Was this review helpful? Yes
bwwindsorinnHR, Front Office Manager at BEST WESTERN Windsor Inn, responded to this review

Thank you for your input. All issues have been addressed. With the exception of guests outside of your room. We are always here to help concerning other guests and problems that may arise. All guests are encouraged to feel free to let us know of exceptionally loud or in appropriate behavior that may be of annoyance to others. We are... More 

Amrillo, United States
1 review
5 of 5 stars Reviewed April 23, 2015

the room's were very nice and clean the bed's are very comfortable, and the pool ,hottub,and sauna, was great we will be staying their every time we go for business , and family get together's dumas texas is a nice small town the breakfast was great as well we just really enjoyed our stay hope to go back soon.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwwindsorinnHR, Front Office Manager at BEST WESTERN Windsor Inn, responded to this review

Thank you for your review.. We are so pleased you enjoyed your stay and look forward to serving you again. More 

Boerne, Texas
Level Contributor
92 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
4 of 5 stars Reviewed April 12, 2015

We were trying to get as far down the road as possible before stopping and arrived in Dumas without reservations around 11:30pm. We decided to try this Best Western because we've had truly excellent experiences with the Santa Rosa Inn BW in Santa Rosa, NM. We got the last room. Reception was super friendly and we received a gift bag... More 

Was this review helpful? Yes
bwwindsorinnHR, Front Office Manager at BEST WESTERN Windsor Inn, responded to this review

Thank you for your recent stay. I would like to extend to you our most sincerest apology on behalf of our Best Western Staff. We do have a regular carpet detail in place at this time. We are going to revise this detail to be more frequent. Our goal is customer satisfaction to the highest level. Thanks again your comments... More 

San Antonio, Texas
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed March 29, 2015

Stopped here on the way to Colorado. We have had good stays at Best Westerns and this was no exception Since I used points for stay the price was right. Receptionists were friendly. Even gave us a bag of snacks and bottled water when we checked in. the room was clean,quiet, and roomy. Hot breakfast with a nice variety of... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bwwindsorinnHR, Front Office Manager at BEST WESTERN Windsor Inn, responded to this review

We are so pleased that you enjoyed your stay and took advantage of our points program. Look forward to seeing you again. More 

Bozeman, United States
2 reviews
5 of 5 stars Reviewed March 19, 2015

The staff was very friendly and helpful The location was in town and the rate was reasonable. Room access to parking was very convenient. I was a little late for breakfast but it was good. There was a little trouble with the internet connection but the staff took care of it quickly. I ws very happy with my stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwwindsorinnHR, Front Office Manager at BEST WESTERN Windsor Inn, responded to this review

We greatly appreciate your business and look forward to serving you again. Thank you. More 

Fort Collins, United States
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 17, 2015

I was only there long enough to sleep and get back on the road. I found a clean hotel and hotel room, with a friendly and efficient staff. I will stay here again. I liked the television cable provider because it had some networks I do not find elsewhere, and they were enjoyable, especially The Blaze. I only watched long... More 

Review collected in partnership with Best Western

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bwwindsorinnHR, Front Office Manager at BEST WESTERN Windsor Inn, responded to this review

Thank you for your comments. Have a wonderful day. More 

Ada, Oklahoma
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed March 3, 2015

I should have known not to stay here from the hassle of getting the room booked. The girl did not know what she was doing. When I checked in it was not any better. The room was OK but they open to the outside and it was very noisy. The door did not close properly and there was a gap.

Was this review helpful? Yes 1
bwwindsorinnHR, Front Office Manager at BEST WESTERN Windsor Inn, responded to this review

Thank you for your recent stay. We appreciate your comments and we want to reassure you that maintenance issues were addressed immediately. We do have a new employee and we will continue to work with her to insure you get the quality service that everyone comes to expect from Best Western Hotels. More 

Loveland, Colorado, Usa
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 21, 2015

great room for the price. pool area was very nice. staff great. also a good steakhouse right next door. only problem I had at all was breakfast coffee was not real hot but the value was top notch. definitely would recommend

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bwwindsorinnHR, Front Office Manager at BEST WESTERN Windsor Inn, responded to this review

Thank you for your recent stay. We will monitor our coffee more carefully to insure that our customers have fresh coffee at all times. We also have bottled water available upon request. More 

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