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Holiday Inn Express Hotel & Suites Dumas

#4 of 11 Hotels in Dumas
Certificate of Excellence
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1932 South Dumas Avenue, Dumas, TX 79029
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Holiday Inn Express Hotel & Suites Dumas
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66 Reviews from our TripAdvisor Community

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    22
    9
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11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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1 review
5 of 5 stars Reviewed 5 days ago NEW

Had rooms available when no other hotel had vacancy. Glad we got it. Cheaper than any other area hotel. Very nice, spacious rooms, decent breakfast. Come bed, we slept well. Check out was noon which was nice.

Was this review helpful? Yes
GM Diana B, General Manager at Holiday Inn Express Hotel & Suites Dumas, responded to this review

We appreciate your review and it's always a pleasure to hear that our guest leave 100% satisfied with there stay.We are also glad you were able to enjoy our Express Start Breakfast to get your journey going.We look forward to seeing you very soon. More 

coppell, texas
Contributor
17 reviews 17 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 18, 2015

Although the hotel was clean, room (with a king-size Bed) comfortable, the breakfast was the worse we have experience in any Holiday Inn Express in all our travels. There was one piece of whole wheat bread in the tray, two crumbly muffins and a few sweet muffins. There were also two dried up cheese omlettes and a few dried up... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dumas, responded to this review

Dear fastcarCoppell_Texas, We would like to express our gratitude for your honest review and for staying with us. Thank you for making Holiday Inn Express as your preferred choice of lodging in all your travels. While we are happy with your kind comments, we would like to apologize for the failing to exceed your expectations with regards to our service... More 

Sierra Vista, Arizona
Top Contributor
59 reviews 59 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 28, 2015

I Travel To This Panhandle Portion Of Texas At Least Once A Year On Business And I Always Make It A Point To Stay At This Hotel. The Rooms Are Very Clean, Spacious, And Well Equipped. The Same Applies To The Bathrooms. They Are Very Well Lighted. The General/Public Areas On Both The Exterior And Interior Of This Hotel Are... More 

Was this review helpful? Yes
GM Diana B, General Manager at Holiday Inn Express Hotel & Suites Dumas, responded to this review

We appreciate your valuable time for taking time to review our hotel in Dumas,TX.It's always a pleasure to hear how wonderful our guest enjoyed our property,but most of all that my staff continues to give great service to all our guest.We look forward for your next business trip with us. More 

Denver, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 9, 2015

We had a late (10PM) arrival on a cold, windy/snowy night. Frontage was well-lighted and welcoming, though the parking wasn't well-defined since the front lot was mostly covered by drifting snow. Had to unload under the awning and then park around back and hike through the snow to the door. Room was clean, quiet and well-appointed. Only comments have to... More 

Was this review helpful? Yes 2
GM Diana B, General Manager at Holiday Inn Express Hotel & Suites Dumas, responded to this review

We appreciate you taking some time to comment on your recent stay with us.Your point of view is of great value to us.The feed back from our guest lets us know how our hotel is doing and what we can do to improve.We know you have several choices and are grateful you would choose our hotel for your accommodations.We look... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 2, 2015

Great place to catch some sleep! There were five people in our party and we were all pleased with how clean the hotel was and how comfy the beds were, even the sofa bed!! And the free breakfast was good, too with hot and cold choices!! We definitely will stay here again!

Was this review helpful? Yes 2
GM Diana B, General Manager at Holiday Inn Express Hotel & Suites Dumas, responded to this review

We appreciate you taking time to comment on your recent stay at our hotel.Your kind words and assessment are truly valued and helps us ensure we continue to make our guest happy.If you find your self with your group in Dumas,Tx once again we hope you will give us the opportunity of serving you again soon. More 

Austin, Texas
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 21, 2014

We were traveling to Colorado and stopped in for the night. The staff was very friendly and the rooms were clean, updated and the breakfast had a great selection. Will definitely stop there again on our next trip!

Was this review helpful? Yes 2
GM Diana B, General Manager at Holiday Inn Express Hotel & Suites Dumas, responded to this review

Thank you for taking time to comment on your recent stay at our hotel.We are so pleased the rooms at our Hotel satisfied your expectations and I was very pleased to hear my staff made a positive impression and that you were able to relax while you were with us.Providing excellent service is one of our main goals.If you find... More 

Grand Junction, Colorado
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 3, 2014

We booked this room on the fly using the app while driving from Denver, CO to west Texas. The ADA room with king bed and roll in shower is large with plenty of room to manuever around the bed and in the bathroom. There is no closet or wardrobe but there is a rack with hangers in one corner of... More 

Was this review helpful? Yes 2
GM Diana B, General Manager at Holiday Inn Express Hotel & Suites Dumas, responded to this review

Dear Valued guest, It's nice to hear you found our hotel a very nice place to stay.We take pride in all the hard work my employees provide for the Hotel.We want all our guest to have a great experience as you did.We look forward to welcoming you back the next time your travels bring you back to Dumas,TX More 

Woodland Park, Colorado
Contributor
18 reviews 18 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 3, 2014

This is a very nice clean and comfortable place to stay when we travel through. I can't speak to room color that was discussed as all the rooms I have been in have been very modern hues and comforting.

Was this review helpful? Yes 2
GM Diana B, General Manager at Holiday Inn Express Hotel & Suites Dumas, responded to this review

We appreciate you taking some time to comment on your recent stay with us.Your point of view,as a returning guest.is of great value to our hotel.We look forward to welcoming you back to our property in Dumas,Tx More 

Cody, Wyoming
Top Contributor
52 reviews 52 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 5, 2014

We stayed for 1 night. The room was comfortable and clean. Everything we needed was there. The breakfast was good with many choices. Omlets, biscuits and gravy, sausage, ho cinnamon rolls, pancakes and the usual cereals, fruit, yogurt. Something for everyone. Beds were reasonably comfortable but pretty firm. Room was quiet and we had ground floor.Staff was pleasant and friendly.

Was this review helpful? Yes 2
GM Diana B, General Manager at Holiday Inn Express Hotel & Suites Dumas, responded to this review

We appreciate you taking time to review our hotel. Your kind words provide us with encouragement and help us to ensure we are providing great services as well as a clean and relaxing accommodations. We know you have several choices and are grateful you would choose out hotel for your accommodations. We look forward to the opportunity of serving you... More 

Oklahoma City, Oklahoma
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed November 1, 2014

Like other Okies, thought we would break our trip here on the way to Colo Spgs. Bleah. Had a king room painted this awful acid green color that made us look like we had the flu. Even in the bathroom. Who does that? Just beige please. That green was hideous. Sorry, but we were so uncomfortable, could hardly wait to... More 

Was this review helpful? Yes 2
GM Diana B, General Manager at Holiday Inn Express Hotel & Suites Dumas, responded to this review

Thank you for taking time to provide us with your feedback on your recent stay. We do regret, that you were disappointed in our color scheme that was approved by IHG.Providing excellent customer service is one of our main goals and it is unfortunate your stay was not fulfilled. Be assured, that this issue will be addressed and undoubtedly improve... More 

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