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Holiday Inn Express Hotel & Suites Dumas

#4 of 11 Hotels in Dumas
Certificate of Excellence
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1932 South Dumas Avenue, Dumas, TX 79029
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Holiday Inn Express Hotel & Suites Dumas
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88 Reviews from our TripAdvisor Community

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Sanger, Texas
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I think this was the 3rd time I've stayed at this hotel, and as always, I found my overnight here to be very comfortable and refreshing. The hotel is located about 150 yards west of US Hwy 287 (Main St) which minimizes the noise level of local traffic and makes for a great night of rest. The hotel staff were... More 

Helpful?
Thank Grintsum M
Arlington, Texas
Level Contributor
96 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed December 29, 2015 via mobile

Fairly new hotel. Rooms are comfortable and large. They have a good hot breakfast and a nice snack/beverage happy hour. The staff is friendly and helpful. I would definitely recommend this hotel. I would pick a room not so close to the elevator..it can be noisier there.

Helpful?
Thank kbentley
grande prairie, ab
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 24, 2015

checking in was fast, i booked the room with points 30 mins in advance, the hotel was ready for me when i got there. the last few times i stayed at best westerns, checking in and out was slow, and billing was inaccurate. this holiday was fast, and the beds were great!

Helpful?
Thank klassykeeler
Medicine Hat, Canada
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed November 8, 2015

The clerk who checked us in seemed very inexperienced. When I asked for a quiet location, she tried to check me in beside the elevator. I guess everyone has to learn sometime, but she should be more aware of the hotel layout before she's allowed to check anyone in. The two clerks lacked professionalism. We were just drifting off to... More 

Helpful?
1 Thank Dave P
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dumas, responded to this review

Dear Dave P, Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. We are glad to know you have appreciated the great service received from your breakfast experience and well liked the... More 

ALEXANDRIA
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 14, 2015 via mobile

Stopped thru on way to Colorado for second time. Nice, clean, accessible. Nicely off main highway so no truck noise. Wonderful happy hour with draft beer ( need wine too). Great breakfast. Staff is extremely nice and friendly. Room was very clean. Thanks ya'll!

Helpful?
1 Thank WADE P
Denton, TX
Level Contributor
266 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
3 of 5 stars Reviewed October 9, 2015

Stayed here for one night this week while in town on business. Pros * Great Location * Clean Rooms * Reasonably fast (4MB/sec.) wi-fi * Extremely helpful and friendly staff Con * Apparently this property was built quickly (like most of the rest of the new properties in town) to capitalize on the oil boom. With quickly often comes cheaply.... More 

Helpful?
Thank Tupelo010835
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dumas, responded to this review

Dear Tupelo010835, Thank you for taking the time to review our property. We work hard to make your stay comfortable and pleasant so we are pleased to note that you were satisfied with the clean rooms, reliable WIFI connection, outstanding staff and great location of the hotel. It seems that we were not able to execute an exemplary hotel stay... More 

Level Contributor
140 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed September 30, 2015

I arrived on free pancake night which was nice because I didn't have to go out to eat after driving all day. I had some issues with the tv in my room (I'm not mechanically inclinced.) so I went to the front desk. The person on duty came to the room and fixed the problem with the tv. As I... More 

Helpful?
1 Thank J H
San Antonio, Texas
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed September 16, 2015

We stayed here to stop over on a long road trip. The staff was very friendly, the room clean, the stay quiet, everything you want. Check in - desk staffed, even though it was late, no waiting around. Platinum status acknowledged and given a room upgrade. The room - clean, modern, quiet. Full bathroom amenities, generous with the the towels.... More 

Helpful?
1 Thank Donna B
GM Diana B, General Manager at Holiday Inn Express Hotel & Suites Dumas, responded to this review

We are dedicated to making sure you feel safe, comfortable and most of all happy while you are here. It's a great accomplishment in our eyes when our duties have been proceeded. We do hope you will give us the pleasure of having you stay with us again.Your compliments are marvelous to hear. We do hold ourselves at very high... More 

Irving, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 10, 2015

The Dumas HIX has a lot going for it: 1) great location, set back quite a way from US287, 2) courteous staff, front desk, housekeeping, breakfast support, 3) option of soft or firm pillow, 4) great bed, 5) very quiet A/C unit, 6) well balanced options for breakfast, 7) happy hour, 8) and if you are fortunate, the fabulous stars... More 

Helpful?
1 Thank John G
GM Diana B, General Manager at Holiday Inn Express Hotel & Suites Dumas, responded to this review

Thank you for your kindness. We are pleased you were able to enjoy our exceptional service you were able to experience. Have a Fantastic trip hope to see you soon. More 

Fort Worth
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed August 25, 2015

Stayed here a night in August, found the room, furnishings, bathroom, TV, all very nice. The breakfast was especially good, well presented by the lady who was taking care of it. One thing seemed strange to me. During August they were having a special "Pancake Presentation", all the hot pancakes you wanted in the evening, but it went from 8:00... More 

Helpful?
Thank Will S
GM Diana B, General Manager at Holiday Inn Express Hotel & Suites Dumas, responded to this review

Thank you for taking time to submit a review of our hotel.I'm sorry to hear about the confusion on the way you booked your room thru travelocity if you would please contact the hotel and speak to the GM I can explain it for you. We're very pleased that you enjoyed our special evening " Pancake At Night" promotion from... More 

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