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Holiday Inn Express Hotel & Suites Dumas

#4 of 11 Hotels in Dumas
Certificate of Excellence
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1932 South Dumas Avenue, Dumas, TX 79029
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Holiday Inn Express Hotel & Suites Dumas
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74 Reviews from our TripAdvisor Community

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Traveler rating
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    12
    3
    1
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36
11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Forney, Texas
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Room was cleanish. Once again we were placed in a handicapped room without being handicapped. The shower was a pain in the rear, bugs were on the floor in the bathroom. There was a baseball team staying there at the same time so it was a little loud. Pool was cold.Breakfast was just ok. It was nothing special, the yummy... More 

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Beaumont, Texas
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This HIE hotel is not bad. It's clean, and an easy stop while driving from East Texas to Colorado. So nice to bypass Amarillo and stay here. I was not impressed though. I have stayed in much better Holday Inn Express hotels, with nicer front desk people and better decor. We didn't eat the breakfast the next morning, as we... More 

Was this review helpful? Yes 1
Denver
Level Contributor
64 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 1 week ago

I am so glad to find this place. When travelling from Denver to Texas there is not a lot of choices, We had stayed in Dalhart a number of times with bad experiences. Dumas was much better. This hotel was clean and comfortable. We did not have time to enjoy the pool or work out room. The internet was good.... More 

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GM Diana B, General Manager at Holiday Inn Express Hotel & Suites Dumas, responded to this review

Thank you for taking the time to review of our property.Your input as a great guest is very valuable to our hotel.We also regret the experience you had at our front desk and please know that your feedback will be used as a training tool to better all of our employees.It;s nice to know you enjoyed your short stay maybe... More 

Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Yes, they're all pretty much the same, but some still stand out above the rest. Besides the clean, comfortable and spacious rooms, the grounds are in excellent shape. There's definitely pride in ownership here.

Was this review helpful? Yes 1
GM Diana B, General Manager at Holiday Inn Express Hotel & Suites Dumas, responded to this review

Thank you for choosing to stay with us.I'am thrilled that you had a great experience during your stay.Our staff will go above and beyond to accommodate our guest and we are so glad we made such a good impression with your expectation.It's always nice to know from our guest how great our company really takes pride on our property appearance.We... More 

Brookhaven, Mississippi
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very clean and new. Nice and comfortable bedding. Hotel was full yet wireless internet was a very usable 15mbs down and 5mbs up. Full breakfast, sausage, biscuits, gravy cereals friuts, 3 types of juice. Breakfast room was spacious at about 3,000 square feet or more. Didn't use pool, workout room, business center or guest laundry, but they were there. Walmart... More 

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GM Diana B, General Manager at Holiday Inn Express Hotel & Suites Dumas, responded to this review

I appreciate your wonderful review about our property,we are most pleased that you were able to enjoy your stay with us.We are glad you were able to enjoy our breakfast we take great pride in being able to provide you with great start to your day! We definitely hope to see you again soon!!! More 

Durant, Oklahoma
Level Contributor
44 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here on the way back from Colorado springs. This hotel was very clean as are most Holiday Inn Express hotels. This hotel was no exception. My family enjoyed the hotel. The breakfast was standard hotel breakfast and the best were very clean and comfortable.

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GM Diana B, General Manager at Holiday Inn Express Hotel & Suites Dumas, responded to this review

Thank you for the great review of our property.Such great comments about how clean you found our hotel to be keeps us motivated and working in the interest of our wonderful guests as yourself.We look forward to having you as our guests again should the occasion arise. More 

Mansfield, la
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were headed from Colorado to Oklahoma and didn't want to go all in one stretch so we stayed here. The rooms were clean, staff was friendly, and the breakfast adequate. Probably will stay here again on these Colorado trips. Price would have been OK, but we used IHG points.

Was this review helpful? Yes
GM Diana B, General Manager at Holiday Inn Express Hotel & Suites Dumas, responded to this review

I just want to let you know that I appreciate your review of our Hotel and all the great comments you had about my staff and cleanliness of our rooms.I realize its a long drive from Colorado to Oklahoma and were pleased to know that you will be a returning guest and a valued guest to our IHG rewards membership... More 

Louisiana
Level Contributor
61 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Drove in from Pueblo, CO on July 2, 2015. We tried booking a room in Trinidad, CO and Raton, NM, but neither town had any availability. Rather than sleep in a bad roadside motel, we decided to push through to Dumas, TX, since the town had a HIE and the price was reasonable. We didn't get there until around 2... More 

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GM Diana B, General Manager at Holiday Inn Express Hotel & Suites Dumas, responded to this review

Thank you for providing us with a very considerate review and thank you for staying with us.We highly appreciate the compliments on your short stay with us.I apologize that our good cinnamon rolls were not warm enough.Thank you for your feedback and we hope to have the pleasure of welcoming you back again very soon. More 

1 review
5 of 5 stars Reviewed 5 weeks ago

Had rooms available when no other hotel had vacancy. Glad we got it. Cheaper than any other area hotel. Very nice, spacious rooms, decent breakfast. Come bed, we slept well. Check out was noon which was nice.

Was this review helpful? Yes
GM Diana B, General Manager at Holiday Inn Express Hotel & Suites Dumas, responded to this review

We appreciate your review and it's always a pleasure to hear that our guest leave 100% satisfied with there stay.We are also glad you were able to enjoy our Express Start Breakfast to get your journey going.We look forward to seeing you very soon. More 

coppell, texas
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 18, 2015

Although the hotel was clean, room (with a king-size Bed) comfortable, the breakfast was the worse we have experience in any Holiday Inn Express in all our travels. There was one piece of whole wheat bread in the tray, two crumbly muffins and a few sweet muffins. There were also two dried up cheese omlettes and a few dried up... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dumas, responded to this review

Dear fastcarCoppell_Texas, We would like to express our gratitude for your honest review and for staying with us. Thank you for making Holiday Inn Express as your preferred choice of lodging in all your travels. While we are happy with your kind comments, we would like to apologize for the failing to exceed your expectations with regards to our service... More 

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