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All 7 DeSoto hotels

Holiday Inn Express Hotel & Suites Dallas South-DeSoto

2.5 of 5 Hotel   |   1310 E Wintergreen Road, DeSoto, TX 75115
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Ranked #1 of 7 Hotels in DeSoto
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
JJohnson06 Houston, Texas
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101 reviews from our community

Traveler rating
    70
    20
    4
    2
    5
See reviews for
39
15
2
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 days ago NEW

My Boyfriend and I stayed here from a Thursday thru Sunday. At check in the Front Desk personel was very nice and friendly. But, the problem that we had was no one never came to clean our room. When we asked for extra towels the housekeeping personel stated that they we washing and we will have to wait for them... More

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Red Deer, Alberta
Top Contributor
89 reviews 89 reviews
43 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here a year ago and I rated it "average". This year we came back for just one night and everything has improved - we had a wonderful stay! The room was very spacious - we had a king bed and a pullout couch. LOTS of room - so nice! Plus it had a mini kitchen area with microwave,... More

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DallasSouth-DeSoto, General Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSoto, responded to this review

Thank you for taking the time to leave another review of our hotel! We are so happy to hear that you enjoyed the queen suite you stayed in! We are also glad that you noticed the great improvements IHG has made in our breakfast menu which include the new healthy options. We hope to see you again soon! More

League City, Texas
Contributor
11 reviews 11 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The Holiday Inn Express in Desoto, Texas was clean and quiet with a friendly, helpful staff. It is conveniently located to attractions in the Dallas/Fort Worth area without being in the middle of traffic and stress. It was nice to have a Cracker Barrel restaurant right next door. Rooms had an easily controlled A/C system that took away the humid,... More

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DallasSouth-DeSoto, General Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSoto, responded to this review

Thank you for taking the time to leave a review of your stay. We love to hear feedback from our guests. I can't wait to share this one with the employees! Thank you for giving our employees the recognition they deserve! We look forward to your next trip! More

Middle Amana, Iowa
2 reviews
5 of 5 stars Reviewed September 24, 2014

After 14 hrs of traveling & a bad experience at a different brand hotel, there's Nothing better than being greeted with a smile at 12:30 am! Beautifully redecorated... quiet, clean, and yet so convenient ! Right off I-35. Free hot breakfast and they printed my boarding pass for me (business center was out of order... but they took care of... More

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DallasSouth-DeSoto, General Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSoto, responded to this review

We take pride in giving the best customer service possible and are happy to hear that it had a positive impact on your stay! We are currently working to replace the business center computer and can't wait to show it off on your next stay with us! More

ddmscool
Top Contributor
70 reviews 70 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 12, 2014

We were seeking a place to stay on our way home from vacation with a side trip to a relative's house near Dallas. Were seeking a room with a Jacuzzi tub so my wife could soak her aching back and shoulder. We got a bit of an upgrade when we were told the room had a jacuzzi not the tub.... More

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DallasSouth-DeSoto, General Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSoto, responded to this review

We appreciate you taking the time to leave feedback about our hotel. We love our Jacuzzi rooms and are glad you were able to enjoy one as well! We look forward to seeing you on your next trip to the Dallas area! More

Northamptonshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 5, 2014

I am from the uk and on my very first trip ever to the states I was booked into a hotel I shall not name, that was like something from out of cops !!! (my only thought I had in my mind) all I can say is it had a red roof :) ! it was midnight when I arrived... More

Was this review helpful? Yes 1
DallasSouth-DeSoto, General Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSoto, responded to this review

We are so happy to see you come back every year. It's nice to have regular guests that even remember the names of our staff! We are proud to provide you a home away from home experience and look forward to your next stay! More

Dallas, Texas, United States
1 review
1 of 5 stars Reviewed September 2, 2014

I have been trying to book this hotel for over 2 months. We were going to use them for an upcoming family reunion, however, I could never get a call back. I have left countless messages and emails for their sales coordinator and the general manager without a response. One week, I called everyday, and every call I was transferred... More

Was this review helpful? Yes
DallasSouth-DeSoto, General Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSoto, responded to this review

We would like to take the time to apologize for the inconvenience that you experienced. It is not up to our standards to leave our guests waiting for a response. Please feel free to contact the hotel directly so we can get your needs met and questions answered. 972-224-3100. More

Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 2, 2014

I was in town for a class and this was our second stay at this property. The general manager is amazing. We enjoyed our stay both times! Would recommend everyone stay here! Breakfast was amazing and coffee was the best! Service with a smile for our entire stay!

Was this review helpful? Yes
DallasSouth-DeSoto, General Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSoto, responded to this review

We are so happy to hear that you enjoyed your stay at our hotel. We pride ourselves on giving the best customer service that we can. We look forward to seeing you on your next trip to the Dallas area! More

Greenville
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 1, 2014

Reception was great! The young lady Tiera was very helpful and knowledgable. She helped us out a lot. Hotel was very clean and looked very nice inside and out. The location was great right off the interstate easy to find. The staff overall were very friendly and helpful. Great place to stay!

Was this review helpful? Yes 1
DallasSouth-DeSoto, General Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSoto, responded to this review

We are glad you enjoyed your stay at our hotel! We love that we are able to offer an evening reception Tuesday and Wednesday nights for our valued guests. We hope to see you on your next trip to the Dallas area! More

Pontypridd, United Kingdom
Contributor
19 reviews 19 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 16, 2014

A very good hotel throughout! Fresh and clean everywhere, good rooms well-appointed. Excellent pool and pool area, ample breakfasts and plenty of parking spaces right outside the front door. However, I've pushed this up to a 5 star rating from a very good 4 because the reception staff were so welcoming, friendly and obliging! Nothing was too much trouble for... More

Was this review helpful? Yes
DallasSouth-DeSoto, General Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSoto, responded to this review

We are happy to hear that we were able to accommodate all of your family's needs! We do our best to take care of our guests and it shows. We hope to see you on your next visit to the Dallas area! More

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Additional Information about Holiday Inn Express Hotel & Suites Dallas South-DeSoto

Address: 1310 E Wintergreen Road, DeSoto, TX 75115
Phone Number:
Location: United States > Texas > DeSoto
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Dallas South-DeSoto 2.5*
Number of rooms: 88
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Also Known As:
Holiday Inn Express Hotel And Suites Dallas South-Desoto
Holiday Inn Desoto
Desoto Holiday Inn

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