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All 7 DeSoto hotels

Holiday Inn Express Hotel & Suites Dallas South-DeSoto

2.5 of 5 Hotel   |   1310 E Wintergreen Road, DeSoto, TX 75115
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Holiday Inn Express Hotel & Suites Dallas South-DeSoto
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89%
Ranked #1 of 7 hotels in DeSoto
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
villacherries Des Moines, Iowa
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  • Reviews (92)
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92 people have reviewed this hotel

Traveler rating
    63
    19
    3
    2
    5
See reviews for
36
11
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27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Des Moines, Iowa
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

First stay at a Holiday Inn Express and it was worth it. Staff was very friendly. The room was spacious and clean. The pool was a decent size for my kids to play in. It was clean with a nice little touch of a waterfall added. The breakfast was good which included an automatic pancake maker that makes two pancakes... More

Was this review helpful? Yes 1
Dallas, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Booked this hotel last-minute because of a power outage at our home. Cannot say enough good things about the experience! Received outstanding guest service from Raven, Tierra, and Dawn. Difficult situation was turned into a fun mid-week mini vacation for my husband and myself. We stayed in a suite with two queen beds. Beds were super comfortable and we slept... More

Was this review helpful? Yes 1
DeSoto, Texas
1 review
3 of 5 stars Reviewed 4 weeks ago

We had a family reunion at this property on June 27, 2014. The ballroom was great, very large. Everything was great until I checked into my room. I had a two bedroom suite. The carpet was stained with spots all over the room. Carpet dirty. Also my family had problems checking out because they were over charged for their stay... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSoto, responded to this review

Dear Deb601954, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Alexandria, Louisiana
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 23, 2014

Wow is all I can say! From the moment we walked in we felt nothing but welcome.Ms.Dawn greeted us with a warm smile,and was very friendly!! At night there was another young lady who was just as friendly.The hotel was nice and inviting,and our room was spotless.The bed was nice and cozy,and pillows are soft. We never had to call... More

Was this review helpful? Yes
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 18, 2014

We arrived to find an upset male at the Front Desk that had obviously not made his own reservation, since he could not provide the correct information for Jessica (Front Desk Agent), he took it out on her - she was incredibly nice & patient - When she was finally able to assist me, an EXTREMELY rude guest stepped in... More

Was this review helpful? Yes 4
Desoto
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 17, 2014 via mobile

First time staying at a holiday inn and I loved it. Customer service is amazing, location is very convenient, their food is good. The lady at the front desk is very sweet and informative and ready to help with anything you need. Their rooms are very cosy and clean. This place appears to be really busy and packed but the... More

Was this review helpful? Yes 1
Albuquerque, New Mexico
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 4, 2014 via mobile

My family and I were in a bind with all the hotels booked up for the weekend. Linda and Dawn at the front counter, went above and beyond for us. We were able to get a room. They always had a smile and used eye contact, and made us feel welcome. Their customer service was exceptional. Thank you so much... More

Was this review helpful? Yes 2
DallasSouth-DeSoto, Front Office Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSoto, responded to this review

Thank you so much for choosing to stay with us. Our front desk staff will all go above and beyond to ensure that your stay is as smooth and pleasant as possible. Safe travels to you and we to see you again soon. -Bobby More

Austin, Texas
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 25, 2014

The room we stayed in was very clean. I didn't have any complaints (which surprised my husband). We will stay at this hotel again when we go back to the area in May and June. Great customer service Dawn!

Was this review helpful? Yes 2
DallasSouth-DeSoto, Front Office Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSoto, responded to this review

Mrs.Galbreath Thank you for allowing us to be your hotel of choice. Our housekeeping staff works hard to keep our property in top shape. We love to hear that our guests can relax in comfort without any issues. Safe travels to you and your husband. See you both in May. -Bobby More

Kansas City, MO
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 9, 2014

We were pleasantly surprised with this hotel. First of all, it was very clean and quiet. Our room was spotless. Secondly, the front desk personnel were most welcoming and professional. Third, breakfast was very nice, unlike some complimentary breakfasts, and we especially liked the eggs which were moist and tender. Our room was cozy with a small sofa, coffee table,... More

Was this review helpful? Yes 3
Covington, Tennessee
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 4, 2014

Traveled from Tennessee with a church group to attend the Creative Arts Minisry Festival at a church close by. Very friendly staff. Rooms were clean, beds were wonderful, and breakfast was great. Would recommend to others.

Was this review helpful? Yes 2
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Additional Information about Holiday Inn Express Hotel & Suites Dallas South-DeSoto

Address: 1310 E Wintergreen Road, DeSoto, TX 75115
Phone Number:
Location: United States > Texas > DeSoto
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Dallas South-DeSoto 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Dallas South-Desoto
Holiday Inn Desoto
Desoto Holiday Inn

28 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
New DeSoto hotel offers modern luxury & impeccable service. Welcome to the 100% smoke-free Holiday Inn Express Hotel & Suites, DeSoto, TX. This new hotel is the standard for a premiere setting and service. DeSoto is in an ideal location for all travelers, with downtown Dallas 12 miles away, and Duncanville, Lancaster, Cedar Hill, and Waxahachie, TX, are all nearby.Families will love staying at our DeSoto hotel with easy access to the Dallas Zoo, UNT, Six Flags, Hurricane Harbor, shopping at the new Uptown Village. Sports fans can visit the American Airline Center, the new Cowboy Stadium, Cotton Bowl Ameriquest Field, Texas Motorplex or take a short walk to Grimes Park, home of indoor BMX racing. Business travelers lodging at our DeSoto hotel are just 5 minutes from AAFES, Brenntag, McGraw & Hill, Solar Turbines, Zep Manuf., DIAB Aircraft, Masco, Brascraft and Texas Air Manuf. Our DeSoto hotel offers the convenience of on-site meetings with our 2,900 square feet of meeting space and free Wired/wireless Internet access with the fasted speed in South Dallas. Our 24-hour business center will meet all your business needs.Your DeSoto vacation begins when you hear the gentle sounds of jazz music in our lobby. We want you to enjoy choice amenities like a free hot buffet breakfast and well-equipped fitness center or the courtyard with an outdoor pool and whirlpool and grill. Check our great hotel deals and rates and make your DeSoto hotel reservation today. ... more   less 
Number of rooms
88

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