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Holiday Inn Express Hotel & Suites Dallas South-DeSoto

Certificate of Excellence
2.5 of 5
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1310 E Wintergreen Road, DeSoto, TX 75115
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Holiday Inn Express Hotel & Suites Dallas South-DeSoto
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Ranked #3 of 7 Hotels in DeSoto
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
IEBob Akron
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119 Reviews from our TripAdvisor Community

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Traveler rating
    76
    28
    6
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45
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32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Akron
Top Contributor
124 reviews 124 reviews
31 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

4 day business trip. Hotel location close to site I was going to. Well kept property outside and inside. Room very good job by housekeeping. First hotel I stayed in with a ceiling fan and overhead lights. Really like that feature. Breakfast standard fare for HIE. Hot food Scrambled eggs every morning with bacon or sausage did get tiresome. Front... More 

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Frankfurt, Germany
Top Contributor
84 reviews 84 reviews
32 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

... it would also have been good if the room had been taken care of every day. Just a 3 night stay for us. Rooms were clean, the staff friendly and conveniently located in an area with restaurants and shops. After returning after 3 pm into our room the room hasn't been taken care of by housekeeping. Not too happy... More 

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Austin, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

First of all, the room was nice. The front desk nice & accommodating. The horrendously loud music past 11:00 pm, not so much! This was the Host Hotel for a gymnastics meet on Sunday. So we had a 10 yr old & a 5 yr old that had to be in bed before 9:30 pm & up at 6:00 am!... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSoto, responded to this review

Dear oakley963, Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. Please accept our apologies for the noise challenges you experienced. We would like to follow up with you. We have sent you a private message in an effort to obtain more information. I look forward to hearing back... More 

Texas, Australia
Top Contributor
72 reviews 72 reviews
40 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Would have been a good place if it wasn't for the reeking perfume that gets into everything. I've stayed in 3 HIEX's and one Holiday Inn in the last 6 months. All reek of perfume. Must be a corporate thing. Otherwise it's a nice place. The left handed water faucets were a bit strange and hard to use. Did not... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSoto, responded to this review

Dear Zygret Z, Thank you very much for taking the time to share your comments online. We always strive to provide world class accommodations and outstanding guest experiences. However, on this occasion, we apologize your stay was not as comfortable as it could have been due to the scent which is not up to your par. Your feedback is very... More 

Raleigh, North Carolina
2 reviews
4 of 5 stars Reviewed 5 weeks ago

My boyfriend picked this hotel when went to Texas for a wedding. The hotels is very nice. Rooms were clean and huge! We had a King Suite with a jacuzzi tub. Room was cleaned daily and staff was super nice. The only thing I didn't like was it was far from most tourist spots meaning we had to drive at... More 

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Shrev
Top Contributor
63 reviews 63 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 18, 2015

We stayed here to go to the Scarborough Faire Renaissance Festival. Breakfast was hot & inviting. Many stores & restaurants nearby. Despite the fact that they had a meeting going on, it was very quiet. Will stay here again definitely.

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South Bend
Top Contributor
73 reviews 73 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed April 18, 2015

Stayed at the Holiday Inn Express, Desoto. Approximately a 25 minute drive from Dallas Love Field during the evening. Clean and comfortable hotel. All of the staff were extremely polite and helpful during my stay. My room was comfortable and the bathroom was clean with all of the amenities I needed. The pillow options at Holiday Inn allow me to... More 

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Houston, Texas
Contributor
15 reviews 15 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 31, 2015

We were in DeSoto, TX for a football combine at the local high school. We stayed in a standard room with two queen beds. The hotel is located just far away from the highway that you don't hear the traffic noise. I found the room clean and the standard stuff (shampoo, etc.) to placed properly in the room. The staff... More 

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Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 27, 2015

Me and my husband are platinum elite IHG members. We always choose holiday inn. We where traveling back home to Arkansas from San Antonio. After a fatality accident on a freeway it took us almost 6 hours to get to San Antonio to Desoto. We were exhausted. We had just stayed at a holiday Inn in San Antonio for 3... More 

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Round Rock, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 26, 2015

We booked this hotel over a month in advance with their special events planner (who conveniently quit yesterday). We were staying with family for a BMX race. The hotel calls us a day in advance and says they overbooked and they have no room for us. The manager Christopher would not return calls and was very apathetic. We were left... More 

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