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All 7 DeSoto hotels

TownePlace Suites Dallas DeSoto/Duncanville

2.5 of 5 Hotel   |   2700 Travis Street, DeSoto, TX 75115
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82%
Ranked #3 of 7 hotels in DeSoto
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
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59 people have reviewed this hotel

Traveler rating
    34
    15
    4
    2
    4
See reviews for
24
7
8
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

An ok hotel. Best thing was it was in the middle of everything. 15 minutes from six flags in Arlington. Room was ok the thermometer was broken and nobody never came to fix it. Overall an decent hotel for a good price.

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Tulsa, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Hotel and staff were great. Fellow guests were not very considerate. Hallway noise was an issue 2 of 3 nights. Parking lot was full of roughly treated cars. Our car received a few new dings and scratches during our 3 night stay.

Was this review helpful? Yes 1
Addison, Texas
Top Contributor
75 reviews 75 reviews
46 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed 4 weeks ago

It is an OK hotel. Great staff. Lobby is nice. Rooms are average. Seem clean enough. Nauseating smell in the hallways and elevator. The room itself smelled fine.The bed was fine - sheets clean and crisp. The bathroom is small - not much of a vanity. Towels were old and some had stains. Otherwise clean. (Other than the hair on... More

Was this review helpful? Yes 1
College Station, Texas
Top Contributor
52 reviews 52 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 3, 2014

I stayed at this location last night - and it was my first time staying at this particular chain owned by Marriott. I was super impressed. My 6 year old and I went to watch a hockey game in Dallas last night, and we picked this location to spend the night. When we check in prior to the game, I... More

Was this review helpful? Yes 1
Greenville, South Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 30, 2013 via mobile

Wonderful nights stay with 2 yr old daughter and my mother. The best customer service! The indoor pool looked perfect (we arrived after pool hours so we didn't get to use it) Our hotel room was large and comfortable and clean! The breakfast was very good and we may have arrived a little late but they let us get our... More

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Leonard, Texas
Top Contributor
187 reviews 187 reviews
55 hotel reviews
326 helpful votes 326 helpful votes
4 of 5 stars Reviewed November 27, 2013

My company has stayed at the hotel before. We were there again this week on a business trip. This is a very nice, new, clean hotel. The beds and linens are very nice. The experience on this visit was very good except for the noise on one night. As I have found on some of the newer hotels the construction... More

Was this review helpful? Yes 1
LynGM2011, General Manager at TownePlace Suites Dallas DeSoto/Duncanville, responded to this review

My team and I appreciate you taking this moment to provide feedback. Sorry to hear that the noise was an issue. I agree with you, we don't build things like years ago. But on a positive, we can keep trying. We strive on addressing guest concerns to ensure your stay is satisfactory. It’s great to hear that your company is... More

Austin, Texas
1 review
5 of 5 stars Reviewed November 24, 2013

A few weeks ago I stayed at the TownPlace Suites in DeSoto and I can honestly say that I had a great experience there. Everything from the front desk to the management was great. The hotel was also spotless. The General Manager, Lynette Hooper, was very polite and made sure that my stay was up to par. Novi, Darrius, and... More

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LynGM2011, General Manager at TownePlace Suites Dallas DeSoto/Duncanville, responded to this review

First and far most, we thank you for staying with us. We appreciate you taking the time to write this review and I assure you that the staff enjoys knowing that they have done a wonderful job. So we, again, appreciate your kind words. Thank you and we look forward to having you stay with us in the near future. More

New Braunfels, Texas
Contributor
18 reviews 18 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 31, 2013

This Hotel is CLEAN! I could smell clean everywhere I walked and most important, the room. Staff can always be found cleaning, until early evening. The food is typical for a Marriot as far as breakfast goes. Star Staff: Lynette Hooper, General Manager was a shining star! Rozalind, Novi, Darius, Natasha all shine which with a Super GM, indicates to... More

Was this review helpful? Yes
LynGM2011, General Manager at TownePlace Suites Dallas DeSoto/Duncanville, responded to this review

My Team and I appreciate your kind words. We strive on taking care of each of our guest and I am so glad that you took the time to recognize us. Sharing reviews with the team allows us to improve. We are not perfect but we work hard on taking care of our guest and I am glad to hear... More

San Leandro, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed September 3, 2013

My first time in Texas and the service was great. The locations address is new and not recognized by GpS and when I called the people at the counter were a giant help. They also gave me free popcorn and told me about a root beer social the next night. Very welcoming.

Was this review helpful? Yes
LynGM2011, General Manager at TownePlace Suites Dallas DeSoto/Duncanville, responded to this review

Thank you so much for taking the time to post this review. We strive on providing great service and offering special treats upon checking in as well as through out our guest stay. Again, we thank you and hope to have you stay with us in the near future. More

Phoenix, Arizona
Senior Contributor
48 reviews 48 reviews
34 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed July 19, 2013

we found this hotel with recommendation of Marriott Gold line - they were right. The shuttle van driver was not working and the hotel manager drove my wife to the mall in her own car! how about that. Try that at a full service 300 dollar a night hotel - aint going to happen but at this hotel they did... More

Was this review helpful? Yes 1
LynGM2011, General Manager at TownePlace Suites Dallas DeSoto/Duncanville, responded to this review

Thank you for the king words and providing good service is what we focus on. I would like to express my concern on the area. I believe that regardless of what area you are in, we all should be aware of our surroundings at all times. Training the staff of awareness has been implemented. So choosing to stay with us,... More

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Additional Information about TownePlace Suites Dallas DeSoto/Duncanville

Also Known As:
Towneplace Suites Dallas Desoto/Duncanville Hotel
Towneplace Suites Dallas Desoto/Duncanville Hotel Desoto
Address: 2700 Travis Street, DeSoto, TX 75115
Phone Number:
Location: United States > Texas > DeSoto
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 hotels in DeSoto
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — TownePlace Suites Dallas DeSoto/Duncanville 2.5*
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