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All 7 DeSoto hotels

Hampton Inn & Suites Dallas-Desoto

2.5 of 5 Hotel   |   1311 E Centre Park Blvd, DeSoto, TX 75115
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Hampton Inn & Suites Dallas-Desoto
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88%
Ranked #2 of 7 hotels in DeSoto
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Jerry H Austin, Texas, United States
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184 people have reviewed this hotel

Traveler rating
    125
    38
    9
    9
    3
See reviews for
55
30
14
76
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
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English first
Austin, Texas, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great spaces, great service, consistently good. We look for Hampton first. Quality and service are dependable and prices are reasonable. On one occasion we were not happy with the sir conditioner and upon verification the room was "comped".

Review collected in partnership with Hampton

Was this review helpful? Yes
Dallas
2 reviews
5 of 5 stars Reviewed 1 week ago

this was very clean room very large nicely furnished. The bathroom was so nice and clean. I enjoyed the staff and how quiet it was at night. The area was nice and I enjoyed the pool and hot tub. The staff was super nice and so helpful.

Review collected in partnership with Hampton

Was this review helpful? Yes
SC
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at this hotel in room for one night on August 3, 2014. I checked the reviews and although some were negative, many others were positive. The location was perfect so we decided to go for it. At first glance, all was fine. There were a couple of “glitches” like drink machines that didn’t work and... More

Was this review helpful? Yes 5
sonalimajmudar, Owner at Hampton Inn & Suites Dallas-Desoto, responded to this review

Dear Casava, Thank you for taking the time to post your comments here on Tripadvisor. We appreciate your feedback about your stay. I apologize that it has taken me a few days to get back to you, with with the severity of what you are writing about our property, it was important that we do our due diligence. First of... More

Desoto, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We held our family reunion at the Hampton Inn and everyone who stayed was greatly satisfied with our stay. I would recommend The Hilton Inn for any event or stay for friends, family and business events.

Review collected in partnership with Hampton

Was this review helpful? Yes
Houston, Texas
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This Hampton Inn had their regular efficient staff, clean comfortable rooms, and great breakfast. Small refrigerator and microwave in the rooms. Pool on the small side- whirlpool not very hot. Manager's happy hour with wine and snacks was a nice touch.

Was this review helpful? Yes
Houston, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

This was our first time staying at a Hampton Inn & Suites. The hotel was clean and comfortable. However, the 3:00 check-in and 11:00 check-out are inconvenient and doesn't provide a full 24 stay. Notwithstanding, we would definitely stay here again and kudos to Lisa for her outstanding customer service and professionalism.

Review collected in partnership with Hampton

Was this review helpful? Yes
New Jersey
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 4 weeks ago

We have used this hotel for a project in the area. So we have stayed more than 5 work weeks and 20 days. Overall the facility and rooms quality, service and amenities have met or exceeded our standards. We have been here when its quiet and also when there are groups that can be a little noisy. Nothing that we... More

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sonalimajmudar, General Manager at Hampton Inn & Suites Dallas-Desoto, responded to this review

Dear Cf4sail, Thank you so much for taking time to post your feedback about our property - and your stays with us. We sincerely appreciate the time you took to let us know as our goal is to make sure each guest leaves very happy with their experience and stay. We appreciate your understanding regarding groups - it can be... More

Dallas, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

This was a wonderful and peaceful stay. Nice and quiet and you wouldn't have guessed it was full. It was just mins away from food and entertainment. A great place to go when you need to just get away and rejuv.

Review collected in partnership with Hampton

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sonalimajmudar, General Manager at Hampton Inn & Suites Dallas-Desoto, responded to this review

Dear LorraineB, Thank you so much for staying with us recently and for taking the time to share your experience with other travelers coming to the area. We sincerely appreciate you! We hope you have the chance to come back and stay with us again to rejuvinate the next time you are ready to destress! Yours in hospitality, Sonali Majmudar... More

Desoto, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

A boys basketball team bouced balls and jumped all night for 4 nights of my stay. The hotel staff failed to handle the situation. The Manager avoided me for 4 days. Horrible response from management. I had 4 rooms and the guest in each experienced the same issues. This was the trip from HELL ! I normally haave been very... More

Review collected in partnership with Hampton

Was this review helpful? Yes
sonalimajmudar, General Manager at Hampton Inn & Suites Dallas-Desoto, responded to this review

Dear Christopher B, Thank you for taking the time to post your review here on Tripadvisor as well as with Hilton. We appreciate the time you took to provide us your feedback. Unfortunately, due to several basketball teams being at the hotel, and some of which were very hard to control, we apologize about the inconvenience you faced during your... More

Austin, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

The service at this hotel fell below the standards I have come to expect at Hilton/Hampton Inns. Would not stay at this particular Hampton in the future. Room amenities were lacking (remote didn't work, no shower curtain) and the front desk staff was absent much of the time.

Review collected in partnership with Hampton

Was this review helpful? Yes
sonalimajmudar, Owner at Hampton Inn & Suites Dallas-Desoto, responded to this review

Dear Luanne B, Thank you for taking the time to post your feedback here about your stay - your comments are vital in making sure that our guests leave here very happy with their stay and that we are continually improving their experience. I apologize personally that you did not have a good stay here. I have checked with the... More

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Additional Information about Hampton Inn & Suites Dallas-Desoto

Address: 1311 E Centre Park Blvd, DeSoto, TX 75115
Phone Number:
Location: United States > Texas > DeSoto
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Dallas-Desoto 2.5*
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Also Known As:
Hampton Inn And Suites Dallas-Desoto
Hampton Inn & Suites Dallas-Desoto Hotel Desoto

86 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Just minutes from downtown Dallas and major area employers like MASCO, DIAB and Solar Turbines, Hampton Inn & Suites Dallas-DeSoto is convenient to I-35 and I-20. Visit Metroplex BMX or Nance Farm before calling it a day. Relax and enjoy world-class service, complimentary Wi-Fi, a business center, our refreshing pool and free hot breakfast daily. ... more   less 
Number of rooms
81

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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