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All 7 DeSoto hotels

Clarion Hotel

3.0 of 5 Hotel   |   1515 N I-35 East, DeSoto, TX 75115 (Formerly MCM Grande FunDome-DeSoto)
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Ranked #7 of 7 hotels in DeSoto
A recent review
3 of 5 stars Reviewed September 2, 2013
CloseNeighbor Duncanville, Texas
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78 people have reviewed this hotel

Traveler rating
    23
    18
    6
    6
    25
See reviews for
36
7
2
15
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Under construction...I guess? If so nothing is being fixed! Is very dirty and has a awful smell, even the water smell like pond water. Don't be fooled by their pictures, the pool & hot tub do not work! There is nothing fun about as I feel they took my hard earned money!

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Albuquerque, New Mexico, United States
Contributor
15 reviews 15 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 2, 2014 via mobile

Stayed here for a cheer competition at the Dallas Convention center where we had to book through the competition housing with certain hotels.....I waited way too long to reserve, this was all that was left and paid for it apparently in the form of a hotel with ZERO customer service, no hot water, dumpy rooms, closed playground and hot tub,... More

Was this review helpful? Yes 1
Dallas, Texas
1 review
1 of 5 stars Reviewed October 23, 2013

Booked on line at Choice Hotels. Mistake! Place was under renovation and a mess. The so called complementary breakfast was $9.00. The room was pricey. Instead of $$ the rate should be marked as $$$$. Never stay there again. It was a waste of money.

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Odessa, Texas
1 review
1 of 5 stars Reviewed September 23, 2013

I have stayed many times at this hotel while it was the MCM Fundome. It was great at that time. Now that it is a Clarion, the hotel has went to the dogs. The Customer service was horrible. The Miss American wanna be at the front desk needs a lesson in manners. The breakfast was horrible. The cook does not... More

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Duncanville, Texas
1 review
3 of 5 stars Reviewed September 2, 2013

This was a little staycation for my family. Check-in was ok; the room was ok but a bit dated. The room was clean but apparently the cleaning person likes to use a bit to much furniture polish...some areas were very oily. Very limited channels and no premium channel available. Beds need to be updated. We had 2 double beds. The... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 28, 2013 via mobile

I had to wait 2 hours to get into a room I made I reservation for. It was absolutely ridiculous and the front desk staff was less than apologetic. The place looks rundown on the outside but it's actually nicer inside. The staff here could use a major lesson in customer service. Every single employee, with the exception of the... More

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Norman, Oklahoma
1 review
1 of 5 stars Reviewed June 11, 2013

Several cars were buglarized during our stay. One member of our group had to wait for 2 hours for their room to be ready. Then they were placed into a King instead of the Double that was reserved. Tried to get pillows/blankets for sleeper sofa and was told they were out. Tried calling front desk again and received no answer.... More

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1 review
1 of 5 stars Reviewed June 10, 2013

Do not waste your time at this hotel. Or even Visiting DESOTO TX. Had a friend get his car broke into at Outback just a few streets away from hotel. All the previous reviews are correct. Water leaks (still), long fingernail clippings on back of hot tub(was reported but not cleaned), parking lots filled with men marijuana and late at... More

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Liberty, Missouri
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 29, 2013

Worst hotel...or actually even motel I stayed at. Dirty, old, weird smell in hallways and room. Breakfast buffet was limited, a bit cold, very messy, kids running around everywhere and dropping food, spilling drinks. Made to order omelette - worst one I've had, ever! Didn't even eat more than two bites. People rush to the buffet line like monkeys after... More

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1 review
1 of 5 stars Reviewed May 1, 2013 via mobile

1 - the pool had so much dirt in the bottom you could feel it when you walked around. 2 - the air conditioner didn't work in our room. Called the front desk at 3 am to let them know, the warm room smelled like mold. 3 - breakfast was horrible. The eggs, potatoes and gravy were tasteless. 4 -... More

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Additional Information about Clarion Hotel

Also Known As:
Mcm Grande Fundome-Desoto Hotel
Mcm Grande Fundome-Desoto Hotel Desoto
Address: 1515 N I-35 East, DeSoto, TX 75115 (Formerly MCM Grande FunDome-DeSoto)
Phone Number:
Location: United States > Texas > DeSoto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 7 hotels in DeSoto
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Clarion Hotel 3*
Official Description (provided by the hotel):
Our multi-million dollar renovation has made the MCM Grandé Hotel and FUNDome one of the finest hotels in the Dallas area. Whether you’re traveling for business or pleasure, you’ll find something for everyone. Friendliness, Cleanliness and Impeccable Service. That’s our promise to you.And when we say Affordable Luxury, we mean it. At the MCM Grandé you’ll enjoy our full service restaurant including FREE hot breakfast buffett with eggs cooked-to-order. Get away from it all in the Bobbisox lounge with FREE evening drinks, or relax and watch the kids have the time of their lives in the FUNDome, our indoor playground, pool and hot tub.We may be affordable, but you’ll find all the accommodations you would expect from any luxury hotel, including spacious guest rooms with the most comfortable beds on the planet and luxurious synthetic down bedding. Other amenities include wireless and high-speed Internet service, luxurious executive suites, fitness room with all new Precor equipment and Bath & Body Works toiletries. ... more   less 
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