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Holiday Inn Hotel & Suites Denton University Area

1434 Centre Place Dr, Denton, TX 76205
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1 room 1 adult
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Holiday Inn Hotel & Suites Denton University Area
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111 Reviews from our TripAdvisor Community

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College Station, Texas
Level Contributor
11 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

This hotel was recommended by my business sponsor. It was under renovation which made it difficult to maneuver around boxes and equipment. The bar and restaurant area was also closed due to the remodel. I wasn't impressed and will do my own research on hotels next time Im in the area.

Helpful?
Thank spokes276
Level Contributor
8 reviews
5 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

The hotel is under construction. The lobby is completely torn apart and covered in plastic. There are noisy construction crews and open doors (i.e.: drafty halls) during all working hours. Our hot water didn't work, and we had to call down to the front desk for service. Waited 45 minutes for service, until a staff member asked why we hadn't... More 

Helpful?
Thank Kim W
Houston, Texas
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 14, 2015

Stayed here for my niece's graduation. This 4-story hotel is tucked away among multi-family dwellings just a few minutes from the UNT campus. It is currently undergoing renovation and everything is clean and new. Rooms are large with lots of upgrades and large shower. Booked through Hotwire, so the only drawback was the view of air conditioners on top of... More 

Helpful?
Thank 2dare2dream
GMHIDenton, Front Office Manager at Holiday Inn Hotel & Suites Denton University Area, responded to this review

Thank you so much for taking the time to rate our hotel. We appreciated the feedback and love that you had such a wonderful stay! We look forward to having you stay with us again and to create an even more memorable stay! Thank you again for taking to the time to give us your feedback. More 

Mexico City, Mexico
Level Contributor
102 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 stars Reviewed October 28, 2015 via mobile

I travel every week and I've learned that staying at the holiday inn is always a hit and miss. This one was awful. The entire hotel is under renovation, rooms were dirty, especially the bathroom, rooms are cheap looking, the hotel is tucked away, hiding from any mainstream areas. They did change my room, a request I never do, but... More 

Helpful?
Thank celta r
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Denton University Area, responded to this review

Dear celta r, Thank you very much for your recent stay at our hotel and for writing us a review. I am glad you regarded our receptionists to be nice. However, I regret that the overall cleanliness, ongoing renovation and food at the restaurant were a let down. We sincerely apologize for any inconvenience these aspects have caused. Your feedback... More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 25, 2015

I got a last minute room while in town visiting family. I booked through a service that discounts rooms without telling you ahead of time where you are staying. The facility was great. Friendly clerk up front. The room was very clean and completely adequate for a quick rest. The water pressure was superb, and the toilet is nice and... More 

Helpful?
Thank Cody D
GMHIDenton, Front Office Manager at Holiday Inn Hotel & Suites Denton University Area, responded to this review

Thank you so much for taking the time to rate our hotel. We appreciated the feedback and love that you had such a wonderful stay! We look forward to having you stay with us again and to create an even more memorable stay! Thank you again for taking to the time to give us your feedback. More 

Dallas, Texas
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed October 15, 2015

The hotel is renovating the rooms. Customer service was very good. Everyone was very helpful. Nice selection of food at the breakfast buffet. Nice lobby to sit and chat with friends. The hotel lobby appearance was clean.

Helpful?
Thank S T
GMHIDenton, Front Office Manager at Holiday Inn Hotel & Suites Denton University Area, responded to this review

Thank you so much for taking the time to rate our hotel. We appreciated the feedback and love that you had such a wonderful stay! We look forward to having you stay with us again and to create an even more memorable stay! Thank you again for taking to the time to give us your feedback. More 

Halifax, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed October 6, 2015

Front desk and restaurant/bar were all very helpful and pleasant - among the nicest I've encountered. Shuttle service is great. Breakfast buffet was a bit 'industrial' and the room appeared to be understaffed - though the staff there seemed to be trying really hard to keep up. With a major reno currently underway, the place looks a bit chaotic. It... More 

Helpful?
Thank sjn11
GMHIDenton, Front Office Manager at Holiday Inn Hotel & Suites Denton University Area, responded to this review

Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. More 

2 reviews
4 of 5 stars Reviewed October 6, 2015 via mobile

I stayed here from 12th to 29th September and what a peaceful and lovely place. Rooms, breakfast, staff and bar all awesome. Shuttle service is available in hotel that can take you to places within 2 mile radius. Room was neat, clean and comfy. Recommended ;)

Helpful?
Thank Ali M
GMHIDenton, Front Office Manager at Holiday Inn Hotel & Suites Denton University Area, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed September 5, 2015 via mobile

Too bad that Hotwire sent us to this beautiful hotel that has no hot water and 2 college aged gals at front desk with no manager. Day 2 of a 4 day stay and still no hot water. Gals at front (who are very nice)say that they have no Manager on Duty. Lovely.

Helpful?
2 Thank MommaGwen
GMHIDenton, Front Office Manager at Holiday Inn Hotel & Suites Denton University Area, responded to this review

We would like thank you for your recent review of your stay. I would like apologize for the troubles that you faced during your visit. I would like to find an acceptable resolution with you for the poor service you received. Please feel free to contact me anytime at 940-383-4100. More 

Olathe, Kansas
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed September 5, 2015 via mobile

Stayed at this location on 09/04. Discovered Luke warm shower water temps and enjoyed the 7:30am noises of room renovations taking place in the room directly above mine. Not a pleasant stay by any means. I understand updating your hotel but not having hot water available and construction noise at 7:30 on a Saturday does. It make a good experience... More 

Helpful?
2 Thank ssbailey74
GMHIDenton, Front Office Manager at Holiday Inn Hotel & Suites Denton University Area, responded to this review

We would like thank you for your recent review of your stay. I would like apologize for the troubles that you faced during your visit. I would like to find an acceptable resolution with you for the poor service you received. Please feel free to contact me anytime at 940-383-4100. More 

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