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Holiday Inn Express & Suites Denton - UNT - TWU

#4 of 24 Hotels in Denton
Certificate of Excellence
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4485 North I-35, Denton, TX 76207
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Holiday Inn Express & Suites Denton - UNT - TWU
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Holiday Inn Express & Suites Denton - UNT - TWU
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168 Reviews from our TripAdvisor Community

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Traveler rating
    103
    49
    11
    3
    2
See reviews for
62
23
12
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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  • Spanish first
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English first
  • All months
    (168)
  • Mar-May only
    (52)
  • Jun-Aug only
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Seattle, Washington
Level Contributor
84 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

the front desk girl that checked us in was very personable and helped us out referring us to a fantastic place for dinner. She was very helpful! We did have an issue with the shower in the morning and when we talked to the front desk she explained to us (not the same girl that checked us in) how the... More 

Was this review helpful? Yes 1
kaleebug01, General Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Thank you so much for your feedback. Having you as our guest is our pleasure and we love serving you and your family. We are pleased to hear that the suggestions for dinner were good, as well! We will be looking for you to visit when you are in the area in the future. Thank you, Hotel Staff More 

Austin, TX
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was what we expect of Holiday Inn Express - conveniently located, well appointed and clean with a very good breakfast. Unfortunately, the refrigerator in our room did not cool properly and made a lot of noise - a problem we did not discover until we were settling in for the night. We unplugged it and reported it the... More 

Was this review helpful? Yes
kaleebug01, General Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Thank you so much for your feedback. We apologize again for the refrigerator issues and appreciate you allowing our staff to reward additional points to your IHG membership. We will be looking forward to seeing you again. -Hotel Staff More 

Toms River
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

It all started with Sydney at the front desk, she was wonderful! Nice new property with a great 4th floor suite. Comfortable room and bed. Nice pool and hot tub. The only thing lacking was the express breakfast, lacking from what is expected at a HI Express.

Was this review helpful? Yes
kaleebug01, General Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Thank you for your feedback. We, too, think Sydney is a great asset to our property! We apologize for our breakfast choices being less than you expected. We will get this resolved immediately. Thank you! -Hotel Staff More 

Kendall Park, New Jersey
Level Contributor
208 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I arrived in the evening for check in, not late, and there was no one at the front desk. When the young lady arrived check in was fine, but when I asked for restaurant referrals they didn't have a list, and her personal recommendations were fast food. Then when I got to my room it was clean and nicely appointed,... More 

Was this review helpful? Yes
kaleebug01, General Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Thank you for your review. We apologize for the lack of service in making sure that your issues were handled immediately. Please consider giving our GM a call at the property and allowing her her to make this right. The property number is 940.808.0600. Thank you, Hotel Staff More 

Falkirk, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was the last night of our road trip, and the second of two stops at Holiday Inn Express & Suites. The previous was in Amarillo. That experience was a let down. This one was a much better stop. From the outside the hotel looked almost identical to the one in Amarillo. However, inside it was totally different. Reception area... More 

Was this review helpful? Yes 1
kaleebug01, General Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Thank you for your loyalty! We appreciate you and look forward to serving you as our guest, again, soon! -Hotel Staff More 

Houston
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for a night when I visited UNT for a summer camp. Great place to stay with comfortable beds and excellent breakfast, the best I ever had in a Holiday Inn. Suite was not exactly a suite but a long room and the photos were slightly misleading but it was a very large room and quite comfortable. Even the... More 

Was this review helpful? Yes
kaleebug01, Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Thank you for your feedback, We genuinely appreciate your loyalty and love serving you as our guest! We look forward to having you in our property again, soon. Thank you! Hotel Staff More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 27, 2015 via mobile

Arrived at Holiday Inn Express in Denton Texas on Friday May 22..... ( Texans will remember the storms and flooding) drove down in horrific weather and traffic.... Then I arrived at the beautiful Holiday Inn Express.... Ahhhhh.... Beautiful room with 2 large comfortable Queen beds. Can't even describe how wonderful the pillows were, but wish I could buy a set... More 

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Ashkelon, Israel
2 reviews
4 of 5 stars Reviewed May 27, 2015

Good experience for one night not for nine as we stay there. Good breakfast Good Main Desk service The perfect place to stay if you come for Graduation Need a Car to be able to buy some food, The Wash machine was available but the dryer was broke BAD WIFI CONNECTION

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Diss, United Kingdom
Level Contributor
40 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed May 26, 2015

This was the second stay at the hotel and I have to say the quality of the beds are superb. The self service breakfast works, although slightly stronger cutlery would be nice. I know this is meant to be low maintenance, however the knives and forks are too thin and break easily. Also be prepared for the invoice to be... More 

Was this review helpful? Yes 1
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 25, 2015

Stayed here one night. I have had horrible experiences with HIE's in the past but stayed here because I had points on my rewards card. The lobby was clean and very nice looking. The staff member (Sydney) was professional and polite, we were quickly checked in and were off to our room. We arrived in our room and getting unpacked... More 

Was this review helpful? Yes 1
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