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Holiday Inn Express & Suites Denton - UNT - TWU

2.5 of 5 4485 North I-35, Denton, TX 76207
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Certificate of Excellence 2014
Holiday Inn Express & Suites Denton - UNT - TWU
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Holiday Inn Express & Suites Denton - UNT - TWU
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152 reviews from our community

Traveler rating
    96
    43
    8
    3
    2
See reviews for
54
20
12
46
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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    (45)
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Port Washington, Wisconsin
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The DTO HIE has gone thru several owner and management changes however my experience has not been compromised. I have been staying here for work since 2009. Great place to stay for business or pleasure. Thank you HIE Staff!!

Was this review helpful? Yes
BrookeStanley4485, Front Office Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Dear AAC_Traveler, Thank you for taking the time to write a review and thank you for your continued loyalty! I'm happy to hear that you enjoyed your most recent stay here. We look forward to seeing you next time you're in Denton. Alexandria Hensley Front Office Manager More 

Austin
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We just stayed here this week and the pool and spa tub are not working again. Otherwise we usually like it quit a bit, we just like to get in a swim and jacuzzi and next time will call ahead to see if it works.

Was this review helpful? Yes
BrookeStanley4485, Front Office Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Dear earthtravel1, Thank you for your review. I apologize that the pool and hot tub were down during your stay. We've got them back up and running again. Please feel free to call us next time you're in Denton with any questions. We want to make sure we meet your needs. Alexandria Hensley Front Office Manager More 

Oklahoma City, Oklahoma
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We got a rate of $95 for 2 queen beds. I was also looking for a heated pool (inside here) and a free breakfast buffet. The room was impressive, the mattresses were great, and everything was fresh. Pillowcases are embroidered "FIRM" or "SOFT" which was new to me. A/C is wall controlled which was convenient and precise. TV cabinet contained... More 

Was this review helpful? Yes
Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 11, 2014

Got back to our room after our daughters wedding and found that the ceiling was leaking right next to the bed. Called down to front desk and they brought up a big bucket to catch the water telling us that was all they could do. He said that it won't leak anywhere else. About 10 min later the leaking started... More 

Was this review helpful? Yes 1
BrookeStanley4485, Front Office Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Thank you for taking the time to write a review. We do our best to help all of our guests when there is a situation in their room. Unfortunately without another room to give you at the moment as we were sold out we were unable to take any further action. My front desk agent did find you a room... More 

Diss, United Kingdom
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed September 30, 2014

We stayed here on business and found staff and amenities good. Only real down side is no food served after 9pm, so off to the local Denny's, just down the road (less than 1/2 mile). The room was spacious and clean offering a perfect night's sleep from the super-comfy bed. Take your pick from the pillows (soft, medium. firm). 1000... More 

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Diss, United Kingdom
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed September 30, 2014

We stayed here on business and found staff and amenities good. Only real down side is no food served after 9pm, so off to the local Denny's, just down the road (less than 1/2 mile). The room was spacious and clean offering a perfect night's sleep from the super-comfy bed. Take your pick from the pillows (soft, medium. firm). 1000... More 

Was this review helpful? Yes
Dallas, Texas
Top Contributor
138 reviews 138 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 29, 2014

Not a frequent guest at Holiday Inn Express, this one in Denton was a welcome surprise! While working north of the area, I needed a place to stay for a few nights and I am glad I chose this HI property. The check in was quick, efficient and I felt very welcome. The room was clean and big, and the... More 

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San Antonio, Texas
Contributor
19 reviews 19 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 25, 2014

Stayed there for Parent's weekend. The staff was very nice and helpful and gave me a deserved upgrade (I am a Platinum Member). Breakfast was good too! The bed not the typical Express bed, the bathroom was falling apart, every tile was lose! The Towels were NOT Express Towels by any stretch of the imagination. The internet was spotty at... More 

Was this review helpful? Yes
BrookeStanley4485, Front Office Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Dear Bill C, Thank you for taking the time to write a review. I apologize that your stay wasn't what you've come to expect from a Holiday Inn Express & Suites. We are working on getting both our pool and fitness center improved and reopened. I have passed on your complaints about the room to my maintenance staff and I... More 

Humble, Texas
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed September 7, 2014

I have earned over 1 million points with HI over the years with "Brand Loyalty". With that said, I am rather disappointed with HIE. This is a typical property with clean rooms, well maintained hotel, but you can see just how an individual hotel has tried to cut corners. I stay in HIE for the total package including the silly... More 

Was this review helpful? Yes
BrookeStanley4485, Front Office Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Dear Bill O, Thank you for taking the time to write a review. I apologize about the issues you encountered with our breakfast. We should always have milk out during breakfast hours. I have spoken with our breakfast attendant to make sure this issue doesn't happen again. We strive to provide all of our guests with the type of wonderful... More 

Lubbock, TX
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 4, 2014

Needed more room when visiting with family, my husband and I decided we would move to hotel for the night. Excellent desk staff for check-in, perfectly clean room, excellent beds and scrumptious breakfast. Very happy with our overnight and will definitely stay here if need a room again when visiting family.

Was this review helpful? Yes
BrookeStanley4485, Front Office Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Dear Sandersgroup, Thank you for your kind review. We're very happy to hear you enjoyed your staff here with us. I will pass on your compliments to the staff. We look forward to seeing you next time you're in Denton! Alexandria Hensley Front Office Manager More 

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Additional Information about Holiday Inn Express & Suites Denton - UNT - TWU

Address: 4485 North I-35, Denton, TX 76207
Phone Number:
Location: United States > Texas > Denton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites Denton - UNT - TWU 2.5*
Number of rooms: 92
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Hotel Style:
#5 Business Hotel in Denton
#8 Family Hotel in Denton

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