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All 25 Denton hotels

Holiday Inn Express & Suites Denton - UNT - TWU

2.5 of 5 Hotel   |   4485 North I-35, Denton, TX 76207
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Ranked #7 of 25 Hotels in Denton
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
globetrotter237 Diss, United Kingdom
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149 reviews from our community

Traveler rating
    94
    43
    7
    3
    2
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53
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Texas
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Got back to our room after our daughters wedding and found that the ceiling was leaking right next to the bed. Called down to front desk and they brought up a big bucket to catch the water telling us that was all they could do. He said that it won't leak anywhere else. About 10 min later the leaking started... More

Was this review helpful? Yes
BrookeStanley4485, Front Office Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Thank you for taking the time to write a review. We do our best to help all of our guests when there is a situation in their room. Unfortunately without another room to give you at the moment as we were sold out we were unable to take any further action. My front desk agent did find you a room... More

Diss, United Kingdom
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here on business and found staff and amenities good. Only real down side is no food served after 9pm, so off to the local Denny's, just down the road (less than 1/2 mile). The room was spacious and clean offering a perfect night's sleep from the super-comfy bed. Take your pick from the pillows (soft, medium. firm). 1000... More

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Diss, United Kingdom
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here on business and found staff and amenities good. Only real down side is no food served after 9pm, so off to the local Denny's, just down the road (less than 1/2 mile). The room was spacious and clean offering a perfect night's sleep from the super-comfy bed. Take your pick from the pillows (soft, medium. firm). 1000... More

Was this review helpful? Yes
Dallas, Texas
Top Contributor
136 reviews 136 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Not a frequent guest at Holiday Inn Express, this one in Denton was a welcome surprise! While working north of the area, I needed a place to stay for a few nights and I am glad I chose this HI property. The check in was quick, efficient and I felt very welcome. The room was clean and big, and the... More

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San Antonio, Texas
Contributor
17 reviews 17 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed there for Parent's weekend. The staff was very nice and helpful and gave me a deserved upgrade (I am a Platinum Member). Breakfast was good too! The bed not the typical Express bed, the bathroom was falling apart, every tile was lose! The Towels were NOT Express Towels by any stretch of the imagination. The internet was spotty at... More

Was this review helpful? Yes
BrookeStanley4485, Front Office Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Dear Bill C, Thank you for taking the time to write a review. I apologize that your stay wasn't what you've come to expect from a Holiday Inn Express & Suites. We are working on getting both our pool and fitness center improved and reopened. I have passed on your complaints about the room to my maintenance staff and I... More

Humble, Texas
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 7, 2014

I have earned over 1 million points with HI over the years with "Brand Loyalty". With that said, I am rather disappointed with HIE. This is a typical property with clean rooms, well maintained hotel, but you can see just how an individual hotel has tried to cut corners. I stay in HIE for the total package including the silly... More

Was this review helpful? Yes
BrookeStanley4485, Front Office Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Dear Bill O, Thank you for taking the time to write a review. I apologize about the issues you encountered with our breakfast. We should always have milk out during breakfast hours. I have spoken with our breakfast attendant to make sure this issue doesn't happen again. We strive to provide all of our guests with the type of wonderful... More

Lubbock, TX
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 4, 2014

Needed more room when visiting with family, my husband and I decided we would move to hotel for the night. Excellent desk staff for check-in, perfectly clean room, excellent beds and scrumptious breakfast. Very happy with our overnight and will definitely stay here if need a room again when visiting family.

Was this review helpful? Yes
BrookeStanley4485, Front Office Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Dear Sandersgroup, Thank you for your kind review. We're very happy to hear you enjoyed your staff here with us. I will pass on your compliments to the staff. We look forward to seeing you next time you're in Denton! Alexandria Hensley Front Office Manager More

New Orleans, Louisiana
Contributor
17 reviews 17 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 13, 2014

Overall, I was pleased. We had a short overnight. Hotel check in clerk abruptly told me the "free breakfast" banner on the Trip Advisor app was incorrect. Said it would be $7.50/person. I was ticked, but tired. Food was nothing special, and they waived my fee anyway. That was nice. Comfortable room, nice bed, clean. Like fridge in room. Bathroom... More

Was this review helpful? Yes
BrookeStanley4485, Front Office Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Dear Cajuntami, Thank you for taking the time to write a review. Based off your review it sounds like you stayed at the Holiday Inn & Suites in town and not at our property. We offer the complimentary breakfast in the morning everyday. We hope to see you next time you're in Denton. Alexandria Hensley Front Office Manager More

Topeka, Kansas
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 10, 2014

This was a nice surprise. I have never been so comfortable as I was in this motels bed. I wanted to take it with me! The morning breakfast was good, the hotel was clean and well kept. The only complaint I have is the pool room was very, very hot, which is okay if you are swimming, but we had... More

Was this review helpful? Yes
BrookeStanley4485, Front Office Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Dear Jennifer W, Thank you for your kind review. We're glad to hear you and your family enjoyed your stay here with us! I apologize about the temperature in the pool area, my maintenance staff is working to improve this problem. We look forward to seeing you next time you're in Denton. Alexandria Hensley Front Office Manager More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed August 10, 2014

This hotel was great, we were traveling back home from our vacation in San Antonio and pick this spot to stay the night. Our kids enjoyed the pool and the rooms were clean and beds were comfortable. The breakfast was good too. Would recommend this hotel.

Was this review helpful? Yes
BrookeStanley4485, Front Office Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Dear Shannon O, Thank you for your kind review. I'm happy to hear that you and your family enjoyed your stay here with us. We hope to see you next time you're traveling through Denton! Alexandria Hensley Front Office Manager More

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Additional Information about Holiday Inn Express & Suites Denton - UNT - TWU

Address: 4485 North I-35, Denton, TX 76207
Phone Number:
Location: United States > Texas > Denton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Denton - UNT - TWU 2.5*
Number of rooms: 92
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