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Howard Johnson Express Inn - Denton

2.0 of 5
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3116 Bandera Street, Denton, TX 76207
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1 room 1 guest
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Howard Johnson Express Inn - Denton
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88 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (88)
  • Mar-May only
    (26)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (8)
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Denton, Texas
Level Contributor
4 reviews
1 of 5 stars Reviewed 2 days ago NEW

Literally left this hotel and checked in LA quinta, which was a nicer room for close to the same cost (after taxes and fees).. a tons nicer, like 1000 times. The staff at Howard Johnson express were very rude and didn't have compassion for their guests. After accusing me of smoking in the room, I was then threatened to be... More 

Was this review helpful? Yes
Azle, Texas
1 review
4 of 5 stars Reviewed 6 days ago NEW

The staff was friendly and attentive to our needs. Quiet and respectful guest clientele. The building, furniture, and linens need some upgrading, replacement and renovation. The maintenance worker responds quickly to any concerns. The pool area was clean, but some of the pool furniture is in need of replacing.

Review collected in partnership with Howard Johnson

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Houston, Texas
2 reviews
1 of 5 stars Reviewed 2 weeks ago

Place wasn't clean, air didn't work and when we complained we were told she would refund us and we had to leave but since there was a conference in town all other hotels were full we were trying to decide what to do. While we were trying to decide she called the police and said we threatened her with calling... More 

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Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

In February we, my husband and I, invited his mother, sister, brother-in-law and niece to get away from the cold Wisconsin winter for a visit in beautifully warm Texas. Needless to say they came down and we got hit with all that snow! But with getting rooms at Howard Johnson's at the N I-35 Denton exit we were able to... More 

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Newark, New York
Level Contributor
52 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed June 16, 2015 via mobile

We chose to ignore the bad reviews and give this hotel a try and I'm glad we did! Our room was clean and comfortable with micro and fridge. Nice flat screen TV and great shower too. Our dog was welcomed with a small fee which was greatly appreciated. Breakfast was basic with waffles and the staff was friendly and helpful.... More 

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sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Thank you so much for giving us a chance to serve you. We are so glad that you enjoyed your stay with us and that we were able to serve you well. We are looking into the issue you mentioned about our wifi and we will definitely work to improve it. We would love to have you back and thank... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed June 14, 2015

We were stuck in the back building. Room stunk. Dead bug smushed into a towel, which was better than the live one running around the bed. The breakfast was in a tiny room without enough chairs for the tables and a line for the waffle maker. I feel as if I need to burn my clothes. No WiFi. It "... More 

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sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

We are so sorry about the problems you encountered in the room provided to you as well as the wifi issue we were having during your stay with us. We discussed these issues with our housekeeping staff as well as our maintenance personnel and rest assured that this has been worked on and will be prevented from happening again in... More 

Lytle, Texas
1 review
4 of 5 stars Reviewed June 8, 2015

Hotel was clean and comfortable. Close to restaurants and winstar casino. Great value with helpful and friendly staff

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Thank you so much for posting this wonderful review you have of our hotel. We are so glad to know that you appreciate our efforts of providing you with clean and comfortable accommodations. We always aim to provide you with the best value for your money and we are so glad to have served you well. Please do visit us... More 

1 review
1 of 5 stars Reviewed May 22, 2015

We were extremely tired or else we would have found another place to stay. The room smelled like they were trying to cover over a smell. Box springs were yellow, Pillows were stained. Mattress cover was stained. Shower was yellow. Furniture beaten up. Everything was dirty. It was a good thing we brought our own pillow cases, towels and sheets.... More 

Was this review helpful? Yes
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

We are so sorry about this experience you had during your stay with us. This is certainly not how we do business and rest assured that these issues will be looked into and worked on immediately. We made sure that our staff is well aware of their duties and we would like to assure you that this will never happen... More 

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