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BEST WESTERN Deer Park Inn & Suites

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1401 Center Street, Deer Park, TX 77536
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BEST WESTERN Deer Park Inn & Suites
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57 Reviews from our TripAdvisor Community

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Traveler rating
    27
    15
    7
    5
    3
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17
7
7
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
  • All months
    (57)
  • Mar-May only
    (14)
  • Jun-Aug only
    (17)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (16)
All months
1 review
1 of 5 stars Reviewed 6 days ago NEW

We stayed with our team for a baseball tournament. Desk staff was nice at check in but mishandled and gave conflicting information about our paperwork. The rooms were continually damp and the smelled moldy. Dead roach in bathroom when I got there. In-room refrigerator was a nice feature but had no temperature control and it didn't cool properly. Housekeeping took... More 

Was this review helpful? Yes
David C, Manager at BEST WESTERN Deer Park Inn & Suites, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we... More 

Beaumont, Texas
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Super nice staff and very clean room. Fast food restaurants on both sides of hotel. Easy to get to. While we did not eat breakfast there, the food looked good, Only negative was no elevator only stairs. What a hassle to pull luggage up and down stairs.

Review collected in partnership with Best Western

Was this review helpful? Yes
David C, General Manager at BEST WESTERN Deer Park Inn & Suites, responded to this review

Thank you so much for taking the time to write about your experience at our hotel. Hope to see you soon. More 

Palmview, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent everything, the breakfast was very tasty, very comfortable beds, smells very nice, everything looks like its cleaned with detail. The pool is very clean. we stayed during the July 4th weekend and the Deer Park had a spectacular fireworks show right in front.

Review collected in partnership with Best Western

Was this review helpful? Yes
David C, Manager at BEST WESTERN Deer Park Inn & Suites, responded to this review

Thank you for taking the time to write about your stay, we appreciate your business , hope to see you again. David More 

Kerrville, United States
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

There was no food at breakfast at 8:30 and we were told they would not be making more/breakfast was to close at 10.This happened both morning we were there. There was black mold around the tub in our room. We were left 2 conditioners and 1 half used lotion.

Review collected in partnership with Best Western

Was this review helpful? Yes
David C, Manager at BEST WESTERN Deer Park Inn & Suites, responded to this review

I am very sorry you experience this during your stay, I will be conducting a staff meeting to ensure this does not happen again. Thank you for letting us know of you experience. David More 

Tyler, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 23, 2015

Went to Deer Park for my niece's dance recital. The hotel was comfortable, staff was great and helpful and location was perfect for this trip. The room was very clean. I really enjoyed staying at this hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
David C, Manager at BEST WESTERN Deer Park Inn & Suites, responded to this review

Thank you for taking the time to write about your experience at our hotel. I very pleased to hear you and your family enjoyed and had a good stay. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 281-476-1900. Thank you again... More 

Level Contributor
1 review
4 of 5 stars Reviewed June 23, 2015

This place fulfilled my needs very well, was close to the places I needed to go. Plenty of restaurant choices within a couple blocks in either direction. The price was reasonable, and a better value than many other comparable motels in the area.

Review collected in partnership with Best Western

Was this review helpful? Yes
David C, Manager at BEST WESTERN Deer Park Inn & Suites, responded to this review

Thank you for taking the time to write about your experience at our hotel. I very pleased to hear you and your family enjoyed and had a comfortable stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver... More 

Rayne, United States
1 review
5 of 5 stars Reviewed June 19, 2015

Nothing Negative to Say. Had a great stay, staff was super friendly, room was clean and was an overall great experience. Would definately stay at Best Western Deer park again for either business of pleasure.

Review collected in partnership with Best Western

Was this review helpful? Yes
David C, Manager at BEST WESTERN Deer Park Inn & Suites, responded to this review

Thank you for taking the time to write about your experience at our hotel. Hope to see you soon. Have a great day.... More 

Oklahoma City, Oklahoma
1 review
2 of 5 stars Reviewed June 12, 2015

Room carpet was filty, towels not replenished, did not receive cups except for what was in the room when I arrived, front desk did not cancel my initial reservations when I called and emailed my notice to cancel; afterhours staff appeared to be frustrated when I asked for something; breakfast was cool or cold, biscuits were unedible, sausage was not... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
David C, Owner at BEST WESTERN Deer Park Inn & Suites, responded to this review

I am very sorry to hear you had a bad experience at my hotel. I assure you we will be discussing this issues with my staff so this will not happen again. More 

Palos Verdes ca, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 27, 2015

Chose this Best Western due to the close proximity of the Johnson Space Center. Deer Park gives visions of peace, serenity, luscious green trees etc. No green trees , it's in an industrial area. The room was moldy and had a musty smell. I visited the room of another travelling partner - their room has the same smell. I usually... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
David C, Manager at BEST WESTERN Deer Park Inn & Suites, responded to this review

Thank you for taking the time to write about your experience at our hotel, I am sorry to hear we did not met your expectations, We will take your comments and see how we can improve the stay experience so other will not have the same one. Thank you and have a great day. More 

Poulsbo, United States
1 review
5 of 5 stars Reviewed April 29, 2015

Everything I needed for 7 days at my 50th class reunion. Centrally located, drive-up to your room, and all the amenities. The breakfast was wonderful and saved us from having to get dressed up in the morning plus the newspaper was always there.

Review collected in partnership with Best Western

Was this review helpful? Yes
David C, General Manager at BEST WESTERN Deer Park Inn & Suites, responded to this review

Wow! Thank you for your great comments about our hotel, we are glad you enjoyed staying with us. Hope to see you soon. Thank you from all of us at Best Western Deer Park Inn & Suites More 

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