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Holiday Inn Express Hotel & Suites Deer Park

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201 West X Street, Deer Park, TX 77536
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1 room 1 adult
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Holiday Inn Express Hotel & Suites Deer Park
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41 Reviews from our TripAdvisor Community

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Wichita, Kansas
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 13, 2015

I stayed here on business for about a week. My room was always well kept and the breakfast was decent. Since the hotel was only 5 minutes from work made it even better. The bathroom was spotless each night, and that means a lot when you get dirty every day from work. And when I say dirty, I mean dirty.... More 

Helpful?
Thank mc100070
King W, General Manager at Holiday Inn Express Hotel & Suites Deer Park, responded to this review

Thank you very much mc100070 for selecting the Holiday Inn Express & Suites for your recent stay in Deer Park TX. We are thrilled to hear that you enjoyed your stay and appreciate the kind words about our helpful staff, superior housekeeping and Smart Start breakfast. We are always glad to hear that our breakfast staff is able to provide... More 

Richardson, Texas
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed December 12, 2015 via mobile

Front desk staff was pleasant. Room was poorly lit, bed and pillows are very firm. Beds were small and very bouncy. Don't expect to get up in the middle of the night and not wake up your partner. Not very good sound deadening. A herd of elephants were running around in the room above us. Be sure to get a... More 

Helpful?
Thank Marshall L
King W, General Manager at Holiday Inn Express Hotel & Suites Deer Park, responded to this review

Dear Marshall L, Our goal is to provide superior and comfortable accommodations as well as excellent customer service to each and every hotel guest. Therefore, we are disappointed to hear that we did not live up to those high standards on this particular visit. We have shared your feedback with our staff so that necessary changes can be made to... More 

Fremont, Nebraska
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 19, 2015

Very nice people, nice room, air worked great. Problem is rates have gotten to high for my busniess, asked for a reduced rate for the two nights, nothing available. I have stayed there many many times most recent in Sept. and have been a Rewards Club member since 1983. Be nice if that was traken into consideration. Loyality should mean... More 

Helpful?
Thank Roger V
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Deer Park, responded to this review

Dear Roger V, Thank you for your stay and for being a member of the IHG Rewards Club. I am glad to hear that you found our hotel to your liking. On the other hand, I regret to hear that you found our room pricing to be high. We provide service rates that are competitive in the area while simultaneously... More 

Avon Lake, Ohio
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed October 15, 2015 via mobile

First the good - nice front desk staff, good coffee available very early in the morning, spacious rooms! The bad - stained carpeting and a bit on the dirty side and mold around tub and shower unit - not what I expect from a good Holiday Inn Express! And now for the ugly - stained sheets on bed. While I'm... More 

Helpful?
Thank Mike M
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Deer Park, responded to this review

Dear Mike M, Thank you for being our guest and for taking the time to write your review. We appreciate that you have highlighted aspects that you liked at our hotel, specifically our front desk staff, the coffee offered every morning, and our spacious rooms. However, we apologize if the condition of the room and the bed linens were less... More 

Orlando, Florida
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 21, 2015 via mobile

Very nice, newer hotel. I would have given it 5 stars, except for the poor lighting, weak water pressure, & terrible wifi. I had to use my cell phone flashlight to do my make-up. The shower pressure was terrible. The wifi dropped constantly. I lost a lot of unsaved work after it dropped. I ended up having to use a... More 

Helpful?
Thank TravelinMindy
Grand Prairie, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 13, 2015

The Hotel was nice and clean and the breakfast was good. The only problem we had there was our door keys stopped working 4 times! We were locked out of our room for half an hour when we needed to be getting ready for the wedding. They finally moved us to a different room. We were able to get ready... More 

Helpful?
Thank Connie R
San Antonio, Texas
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 12, 2015

Well appointed clean rooms, nice public areas and a good hot breakfast. Pool area pretty small, but also nice. WiFi stable and adequately fast. There were no problems with anything except a room safe that didn't work, maybe the reception could have done more to get that fixed.

Helpful?
Thank PeterU46
Edmonton, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 30, 2015

I recently spent 4 nights at this hotel in Early June 2015. I was there on business, this hotel had everything a business traveller needs. Internet was fast and wasnt dropping out constantly, rooms were clean, spacious and well kept. Staff was very helpful. One small note. There wasn't much consistency amongst room rates, My coworkers and I all had... More 

Helpful?
Thank Brad D
King W, General Manager at Holiday Inn Express Hotel & Suites Deer Park, responded to this review

Thank you for taking the time to share this feedback with our team. We are so glad to hear that you enjoyed your stay and appreciate the kind words about our staff & property. When next you stay with us, please check with our front desk staff for dining and entertainment recommendations ... we are always happy to point out... More 

West Palm Beach, Florida
Level Contributor
12 reviews
4 of 5 stars Reviewed June 24, 2015

Upon arriving check in was fast and the lobby is very nicely decorated. I asked about local restaruants for dinner and was given great advice. The room was very large with sofa and chairs and 2 queen beds. Also, small refridgerator, microwave, sink with cabinets. Would be perfect for small family traveling or someone taking family on business trip with... More 

Helpful?
Thank Nancy F
King W, General Manager at Holiday Inn Express Hotel & Suites Deer Park, responded to this review

Thank you very much Nancy F for selecting the Holiday Inn Express & Suites for your recent stay in Deer Park TX. We are thrilled to hear that you enjoyed your stay and appreciate the kind words about our staff, clean & comfortable rooms and hot breakfast. Thanks again for taking the time to write your review and we look... More 

Winter Park, United States
Level Contributor
121 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed May 18, 2015 via mobile

I've stayed here quite a few times. No complaints. Friendly staff, ample breakfast staff, and conveniently located to where I have to visit for work. Pros: all rooms are very big and have a safe inside them, usually fresh made cookies at reception desk, plenty of parking Cons: breakfast doesn't change much/variety (but that's typical for all Holiday Inn Expressed)

Helpful?
Thank Andrew T
Questions? Get answers from hotel staff and past guests. Ask a question

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