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Holiday Inn Express Hotel & Suites Deer Park

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201 West X Street, Deer Park, TX 77536
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Holiday Inn Express Hotel & Suites Deer Park
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85%
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Holiday Inn Express Hotel & Suites Deer Park
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    34 Reviews from our TripAdvisor Community

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    Traveler rating
      18
      11
      4
      0
      1
    See reviews for
    5
    2
    2
    19
    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4.5 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (5)
    Date | Rating
    • English first
    • French first
    • Any
    English first
    • All months
      (34)
    • Mar-May only
      (14)
    • Jun-Aug only
      (9)
    • Sep-Nov only
      (7)
    • Dec-Feb only
      (4)
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    Edmonton, Canada
    Level Contributor
    6 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 4 helpful votes
    4 of 5 stars Reviewed 5 weeks ago

    I recently spent 4 nights at this hotel in Early June 2015. I was there on business, this hotel had everything a business traveller needs. Internet was fast and wasnt dropping out constantly, rooms were clean, spacious and well kept. Staff was very helpful. One small note. There wasn't much consistency amongst room rates, My coworkers and I all had... More 

    Was this review helpful? Yes
    King W, General Manager at Holiday Inn Express Hotel & Suites Deer Park, responded to this review

    Thank you for taking the time to share this feedback with our team. We are so glad to hear that you enjoyed your stay and appreciate the kind words about our staff & property. When next you stay with us, please check with our front desk staff for dining and entertainment recommendations ... we are always happy to point out... More 

    West Palm Beach, Florida
    Level Contributor
    12 reviews
    4 of 5 stars Reviewed June 24, 2015

    Upon arriving check in was fast and the lobby is very nicely decorated. I asked about local restaruants for dinner and was given great advice. The room was very large with sofa and chairs and 2 queen beds. Also, small refridgerator, microwave, sink with cabinets. Would be perfect for small family traveling or someone taking family on business trip with... More 

    Was this review helpful? Yes
    King W, General Manager at Holiday Inn Express Hotel & Suites Deer Park, responded to this review

    Thank you very much Nancy F for selecting the Holiday Inn Express & Suites for your recent stay in Deer Park TX. We are thrilled to hear that you enjoyed your stay and appreciate the kind words about our staff, clean & comfortable rooms and hot breakfast. Thanks again for taking the time to write your review and we look... More 

    Winter Park, United States
    Level Contributor
    72 reviews
    19 hotel reviews
    common_n_hotel_reviews_1bd8 6 helpful votes
    5 of 5 stars Reviewed May 18, 2015

    I've stayed here quite a few times. No complaints. Friendly staff, ample breakfast staff, and conveniently located to where I have to visit for work. Pros: all rooms are very big and have a safe inside them, usually fresh made cookies at reception desk, plenty of parking Cons: breakfast doesn't change much/variety (but that's typical for all Holiday Inn Expressed)

    Was this review helpful? Yes
    Sulphur, Louisiana, United States
    Level Contributor
    26 reviews
    14 hotel reviews
    common_n_hotel_reviews_1bd8 10 helpful votes
    4 of 5 stars Reviewed April 22, 2015

    This is a new hotel, very clean. The rooms are huge. Nice pool and hot tub. Nice breakfast. My only complaint was the staff, they were so rude when we checked in. And they did not listen to us. I'm a reward customer and I gave him my number he pushed it aside, gave us and another guy he same... More 

    Was this review helpful? Yes
    Lewisville, Minnesota
    2 reviews
    3 of 5 stars Reviewed April 5, 2015

    I stayed a the Holiday Inn Express Deer Park for 5 nights on business. I arrived late Sunday night and asked for a wake up call at 6am the next morning. Luckily I set my alarm since I did not receive the wake up call that morning. After returning to my room that afternoon, I received the wake up call... More 

    Was this review helpful? Yes
    IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Deer Park, responded to this review

    Dear Tonya K, Thank you for taking the time to write your review following your recent stay. We are delighted to hear you found our hotel clean and our staff pleasant. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to... More 

    Columbia, South Carolina
    Level Contributor
    172 reviews
    43 hotel reviews
    common_n_hotel_reviews_1bd8 120 helpful votes
    5 of 5 stars Reviewed March 18, 2015

    Nice room with coffee maker, safety case, fridge, micro-wave, desk, table, high speed wi-fi. Nice complementary breakfast and newspaper. Clean, safe, easy to park. No non-sense hidden costs. Reception desk efficient and friendly. Be cautious that should you need to get a cab there it might get some time to get one, so prepare in advance if you can as... More 

    Was this review helpful? Yes
    2 reviews
    common_n_hotel_reviews_1bd8 7 helpful votes
    1 of 5 stars Reviewed March 3, 2015 via mobile

    I was supposed to stay here on a business trip but plans changed. I called the night i was supposed to check in and said I won't be able to make it, so they can sell the room to someone else. They still charged me a no show. Rude.

    Was this review helpful? Yes 1
    King W, General Manager at Holiday Inn Express Hotel & Suites Deer Park, responded to this review

    Thank you for your comments. Without them, we wouldn't be able to address customer concerns. Our current cancellation policy states that you are able to cancel your reservation up to 6 pm on the day prior to your arrival, therefore the charge incurred is a cancellation penalty. Once again, thank you for your review. If you would like to contact... More 

    Atlanta, Georgia
    Level Contributor
    36 reviews
    12 hotel reviews
    common_n_hotel_reviews_1bd8 16 helpful votes
    4 of 5 stars Reviewed March 1, 2015

    Had a very nice experience at the Holiday Inn Express Deer Park location. The front desk employee was friendly and efficient and also made a helpful recommendation for dinner. I was able to utilize the fitness room, but found that some of the equipment (1 treadmill and 1 elliptical) needed repair. The weight machine was operational though. The guest room... More 

    Was this review helpful? Yes
    King W, General Manager at Holiday Inn Express Hotel & Suites Deer Park, responded to this review

    Thank you ATL_Brent71 for choosing to stay with us at the Holiday Inn Express & Suites of Deer Park TX. We are so glad you enjoyed your stay and service provided by our service-oriented front desk staff. Thanks for bringing the condition of the treadmill to our attention and we apologize for it being out of repair during your stay.... More 

    Lima, Ohio
    Level Contributor
    37 reviews
    14 hotel reviews
    common_n_hotel_reviews_1bd8 14 helpful votes
    4 of 5 stars Reviewed February 20, 2015

    Lots of room in this two queen room. Also had a two-seater table and a couch and coffee table. The bathroom had a speaker connected to the TV, so I didn't miss a second of audio on the game I was watching! Nice touch that I'd like to see more of in IHG hotel rooms. The workout facility was pretty... More 

    Was this review helpful? Yes
    King W, General Manager at Holiday Inn Express Hotel & Suites Deer Park, responded to this review

    Thank you very much AV815 for selecting the Holiday Inn Express & Suites for your recent stay in Deer Park TX. We are thrilled to hear that you enjoyed your stay and appreciate the kind words about our large comfortable rooms with bathroom speakers (I’m personally fond of those as well). Thanks again for taking the time to write your... More 

    Level Contributor
    52 reviews
    19 hotel reviews
    common_n_hotel_reviews_1bd8 15 helpful votes
    5 of 5 stars Reviewed November 24, 2014 via mobile

    The best Holiday Inn ever except not convenient to much. Large paved parking lot. Wonderful covered but outside open pool & hot tub area. TV speaker in bathroom. Love the ceiling fan since windows won't open.

    Was this review helpful? Yes
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