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Holiday Inn Express Hotel & Suites Deer Park

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201 West X Street, Deer Park, TX 77536
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Deer Park
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37 Reviews from our TripAdvisor Community

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Traveler rating
    18
    14
    4
    0
    1
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7
2
2
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orlando, Florida
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very nice, newer hotel. I would have given it 5 stars, except for the poor lighting, weak water pressure, & terrible wifi. I had to use my cell phone flashlight to do my make-up. The shower pressure was terrible. The wifi dropped constantly. I lost a lot of unsaved work after it dropped. I ended up having to use a... More 

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Grand Prairie, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Hotel was nice and clean and the breakfast was good. The only problem we had there was our door keys stopped working 4 times! We were locked out of our room for half an hour when we needed to be getting ready for the wedding. They finally moved us to a different room. We were able to get ready... More 

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San Antonio, Texas
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Well appointed clean rooms, nice public areas and a good hot breakfast. Pool area pretty small, but also nice. WiFi stable and adequately fast. There were no problems with anything except a room safe that didn't work, maybe the reception could have done more to get that fixed.

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Edmonton, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 30, 2015

I recently spent 4 nights at this hotel in Early June 2015. I was there on business, this hotel had everything a business traveller needs. Internet was fast and wasnt dropping out constantly, rooms were clean, spacious and well kept. Staff was very helpful. One small note. There wasn't much consistency amongst room rates, My coworkers and I all had... More 

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King W, General Manager at Holiday Inn Express Hotel & Suites Deer Park, responded to this review

Thank you for taking the time to share this feedback with our team. We are so glad to hear that you enjoyed your stay and appreciate the kind words about our staff & property. When next you stay with us, please check with our front desk staff for dining and entertainment recommendations ... we are always happy to point out... More 

West Palm Beach, Florida
Level Contributor
12 reviews
4 of 5 stars Reviewed June 24, 2015

Upon arriving check in was fast and the lobby is very nicely decorated. I asked about local restaruants for dinner and was given great advice. The room was very large with sofa and chairs and 2 queen beds. Also, small refridgerator, microwave, sink with cabinets. Would be perfect for small family traveling or someone taking family on business trip with... More 

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King W, General Manager at Holiday Inn Express Hotel & Suites Deer Park, responded to this review

Thank you very much Nancy F for selecting the Holiday Inn Express & Suites for your recent stay in Deer Park TX. We are thrilled to hear that you enjoyed your stay and appreciate the kind words about our staff, clean & comfortable rooms and hot breakfast. Thanks again for taking the time to write your review and we look... More 

Winter Park, United States
Level Contributor
88 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 18, 2015

I've stayed here quite a few times. No complaints. Friendly staff, ample breakfast staff, and conveniently located to where I have to visit for work. Pros: all rooms are very big and have a safe inside them, usually fresh made cookies at reception desk, plenty of parking Cons: breakfast doesn't change much/variety (but that's typical for all Holiday Inn Expressed)

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Sulphur, Louisiana, United States
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 22, 2015

This is a new hotel, very clean. The rooms are huge. Nice pool and hot tub. Nice breakfast. My only complaint was the staff, they were so rude when we checked in. And they did not listen to us. I'm a reward customer and I gave him my number he pushed it aside, gave us and another guy he same... More 

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Lewisville, Minnesota
2 reviews
3 of 5 stars Reviewed April 5, 2015

I stayed a the Holiday Inn Express Deer Park for 5 nights on business. I arrived late Sunday night and asked for a wake up call at 6am the next morning. Luckily I set my alarm since I did not receive the wake up call that morning. After returning to my room that afternoon, I received the wake up call... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Deer Park, responded to this review

Dear Tonya K, Thank you for taking the time to write your review following your recent stay. We are delighted to hear you found our hotel clean and our staff pleasant. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to... More 

Columbia, South Carolina
Level Contributor
175 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 stars Reviewed March 18, 2015

Nice room with coffee maker, safety case, fridge, micro-wave, desk, table, high speed wi-fi. Nice complementary breakfast and newspaper. Clean, safe, easy to park. No non-sense hidden costs. Reception desk efficient and friendly. Be cautious that should you need to get a cab there it might get some time to get one, so prepare in advance if you can as... More 

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2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed March 3, 2015 via mobile

I was supposed to stay here on a business trip but plans changed. I called the night i was supposed to check in and said I won't be able to make it, so they can sell the room to someone else. They still charged me a no show. Rude.

Was this review helpful? Yes 1
King W, General Manager at Holiday Inn Express Hotel & Suites Deer Park, responded to this review

Thank you for your comments. Without them, we wouldn't be able to address customer concerns. Our current cancellation policy states that you are able to cancel your reservation up to 6 pm on the day prior to your arrival, therefore the charge incurred is a cancellation penalty. Once again, thank you for your review. If you would like to contact... More 

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