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Holiday Inn Express Hotel & Suites Deer Park

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201 West X Street, Deer Park, TX 77536
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Holiday Inn Express Hotel & Suites Deer Park
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Holiday Inn Express Hotel & Suites Deer Park
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32 reviews from our community

Traveler rating
    18
    9
    4
    0
    1
See reviews for
5
2
2
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Winter Park, United States
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
5 of 5 stars Reviewed 1 week ago

I've stayed here quite a few times. No complaints. Friendly staff, ample breakfast staff, and conveniently located to where I have to visit for work. Pros: all rooms are very big and have a safe inside them, usually fresh made cookies at reception desk, plenty of parking Cons: breakfast doesn't change much/variety (but that's typical for all Holiday Inn Expressed)

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Sulphur, Louisiana, United States
Contributor
14 reviews 14 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 22, 2015

This is a new hotel, very clean. The rooms are huge. Nice pool and hot tub. Nice breakfast. My only complaint was the staff, they were so rude when we checked in. And they did not listen to us. I'm a reward customer and I gave him my number he pushed it aside, gave us and another guy he same... More 

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Lewisville, Minnesota
2 reviews
3 of 5 stars Reviewed April 5, 2015

I stayed a the Holiday Inn Express Deer Park for 5 nights on business. I arrived late Sunday night and asked for a wake up call at 6am the next morning. Luckily I set my alarm since I did not receive the wake up call that morning. After returning to my room that afternoon, I received the wake up call... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Deer Park, responded to this review

Dear Tonya K, Thank you for taking the time to write your review following your recent stay. We are delighted to hear you found our hotel clean and our staff pleasant. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to... More 

Columbia, South Carolina
Top Contributor
154 reviews 154 reviews
40 hotel reviews
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed March 18, 2015

Nice room with coffee maker, safety case, fridge, micro-wave, desk, table, high speed wi-fi. Nice complementary breakfast and newspaper. Clean, safe, easy to park. No non-sense hidden costs. Reception desk efficient and friendly. Be cautious that should you need to get a cab there it might get some time to get one, so prepare in advance if you can as... More 

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2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 3, 2015 via mobile

I was supposed to stay here on a business trip but plans changed. I called the night i was supposed to check in and said I won't be able to make it, so they can sell the room to someone else. They still charged me a no show. Rude.

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King W, General Manager at Holiday Inn Express Hotel & Suites Deer Park, responded to this review

Thank you for your comments. Without them, we wouldn't be able to address customer concerns. Our current cancellation policy states that you are able to cancel your reservation up to 6 pm on the day prior to your arrival, therefore the charge incurred is a cancellation penalty. Once again, thank you for your review. If you would like to contact... More 

Atlanta, Georgia
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 1, 2015

Had a very nice experience at the Holiday Inn Express Deer Park location. The front desk employee was friendly and efficient and also made a helpful recommendation for dinner. I was able to utilize the fitness room, but found that some of the equipment (1 treadmill and 1 elliptical) needed repair. The weight machine was operational though. The guest room... More 

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King W, General Manager at Holiday Inn Express Hotel & Suites Deer Park, responded to this review

Thank you ATL_Brent71 for choosing to stay with us at the Holiday Inn Express & Suites of Deer Park TX. We are so glad you enjoyed your stay and service provided by our service-oriented front desk staff. Thanks for bringing the condition of the treadmill to our attention and we apologize for it being out of repair during your stay.... More 

Lima, Ohio
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 20, 2015

Lots of room in this two queen room. Also had a two-seater table and a couch and coffee table. The bathroom had a speaker connected to the TV, so I didn't miss a second of audio on the game I was watching! Nice touch that I'd like to see more of in IHG hotel rooms. The workout facility was pretty... More 

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King W, General Manager at Holiday Inn Express Hotel & Suites Deer Park, responded to this review

Thank you very much AV815 for selecting the Holiday Inn Express & Suites for your recent stay in Deer Park TX. We are thrilled to hear that you enjoyed your stay and appreciate the kind words about our large comfortable rooms with bathroom speakers (I’m personally fond of those as well). Thanks again for taking the time to write your... More 

Senior Contributor
37 reviews 37 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 24, 2014 via mobile

The best Holiday Inn ever except not convenient to much. Large paved parking lot. Wonderful covered but outside open pool & hot tub area. TV speaker in bathroom. Love the ceiling fan since windows won't open.

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Arkansas
Top Contributor
109 reviews 109 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 29, 2014 via mobile

We just stayed here and enjoyed the HUGE suite. We were surprised at the massive room. Usually a family suite is much smaller, but the Sq footage was great! The bathtub had a corner with some black mold. And it really looked like bathroom just needed a really good deep clean. The beds were not as comfy as some, ours... More 

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Lake Benton, Minnesota
Top Contributor
111 reviews 111 reviews
26 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed September 2, 2014

I stayed at this hotel for work for a few days. I was really impressed by the size of the rooms. I just asked for a regular double bed room, but what I got felt more like a suite. There were 2 beds, a small living area, a kitchenette, and a bathroom. That was great! The continental breakfast was good... More 

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King W, General Manager at Holiday Inn Express Hotel & Suites Deer Park, responded to this review

Thank you lahanson for recommending the Holiday Inn Express & Suites of Deer Park TX to fellow travelers! We appreciate the compliments about our over-sized suites, outdoor covered pool and complimentary breakfast with plenty of new and healthy options. We hope you had a wonderful time in Deer Park and look forward to seeing you again in the future! More 

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