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Holiday Inn Express Decatur

2.5 of 5
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1051 North Hwy 81/287, Decatur, TX 76234
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Holiday Inn Express Decatur
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Ranked #8 of 13 Hotels in Decatur
A recent review
4 of 5 stars Reviewed January 21, 2015
roxiekay
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34 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
232 reviews 232 reviews
67 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed January 21, 2015

The staff were all friendly and helpful. This is a older hotel but very clean and well maintained. The room was bright and very clean.The bed was comfortable with plenty of pillows. The workout room was small but functional. The breakfast was fresh and offered a variety of choices including pork and turkey sausage. The fresh fruit was very nice.

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1 review
2 of 5 stars Reviewed October 9, 2014 via mobile

stayed here twice on business going to avoid this place like the plague it all stems around plumbing both times I stayed here, I had 6 inches of gutter water up around my ankles while taking a shower. Totally unacceptable.I told them the first time oabout it and they looked at me with a puzzled deer in the headlights look.I... More 

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Plano, TX
Top Contributor
124 reviews 124 reviews
57 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed July 3, 2014

This was my second stay here - starting to become an annual tradition when I get my kid from a nearby summer camp. Everything was just right - exceeding expectations for this level of hotel. The staff got me checked in quickly and had some cookies to boot. The room was clean, functional, spacious, and comfortable. Wireless Internet was fine.... More 

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Austin, Texas
Top Contributor
76 reviews 76 reviews
63 hotel reviews
150 helpful votes 150 helpful votes
5 of 5 stars Reviewed June 26, 2014

This is a newer hotel that's located within walking distance (half-mile) to restaurants. The hotel is clean, the lobby is welcoming, and the staff are great. My hotel room on the third-floor was large with a king-bed (with a great mattress -- not too hard and not too soft), a large flat panel TV, and a writing desk next to... More 

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Kay J, General Manager at Holiday Inn Express Decatur, responded to this review

I was so pleased to read of your great stay at our hotel. Of course we always try to provide excellent and friendly service to all our guests and it is so rewarding to hear we have succeeded. I will pass on your comments to the staff and it will totally make their day. Any time you are in the... More 

Louisville, Colorado
Top Contributor
223 reviews 223 reviews
43 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed June 24, 2014

We stayed at a few HIEs on our trip and this by far was the best property at the lowest price. It is a small property but is well kept and has very friendly staff. The room had about every item you could possibly want - comfortable bedding, a very large TV, a refrigerator, microwave, coffee maker, safe, additional toiletries... More 

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Kay J, General Manager at Holiday Inn Express Decatur, responded to this review

Thank you so much for your generous comments on your recent stay. We love hearing back from our guests. We appreciate all comments good and bad, so we can see areas that might need improving, but it is always great to hear what we are doing right. I will share your wonderful comments with the staff as they will be... More 

Houston, Texas
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 26, 2013

stayed one night (that was too many) in Dec on a third floor room (which happened to be for handicapped). The carpet was really gross and had a huge off color stain to boot!. Noticed the stains after the kids settled in. Called and let the front desk know- she did offer another room- but too late. The room faced... More 

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Kay J, Manager at Holiday Inn Express Decatur, responded to this review

Dear Roadhotel, I am so sorry to read of your recent stay and the fact that we did not provide you with the best accommodations.We do routinely shampoo our carpets and try to monitor the carpet for any additional necessary cleaning. I do apologize if we missed this one. Not knowing what room you were in I will inspect each... More 

Bernalillo, New Mexico
Top Contributor
189 reviews 189 reviews
62 hotel reviews
127 helpful votes 127 helpful votes
2 of 5 stars Reviewed December 1, 2013

We simply didn't get a very good night's sleep here for several reasons. First, it's pretty close to the highway so there's noise from traffic. Next the heater/air-con unit had a pretty loud fan, plus the temperature was hard to adjust. The unit kicked on and off all night long, and the temperature seemed to vary greatly. The weather was... More 

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Kay J, General Manager at Holiday Inn Express Decatur, responded to this review

I was sorry to read of your sleepless night while a guest at our hotel. We try to see to all our guest needs and if we failed with you we are truly sorry. Please come visit us again and give us the opportunity to give you the great experience you deserve. We do have rooms that do not face... More 

Stephenville, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 28, 2013

The rooms are classy and spacious. The staff are genuinely friendly and very helpful. Great breakfast with Good Coffee! Our group held a meeting here. The accommodations were excellent and the desk clerks were perfectly willing to help in all ways. In Decatur, Texas go to the Holiday Inn.

Was this review helpful? Yes 1
Kay J, General Manager at Holiday Inn Express Decatur, responded to this review

Thank you so much for you comments on your recent stay. It is always rewarding to the staff and myself when our efforts are recognized. We really love what we do and I think it shows. We hope to see you again soon. More 

Round Rock, Texas
Contributor
18 reviews 18 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 1, 2013

Holiday Inn Express is a very nice place to stay! Very comfortable & relaxing! The staff very nice! We got there Friday night & they have complimentary cookies!! They were good. I looked for them Saturday but they were not out! :( There are good restaurants close by too

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Kay J, General Manager at Holiday Inn Express Decatur, responded to this review

Thank you for choosing Holiday Inn Express in Decatur, we really appreciate you visiting our location and I am so glad to hear we did live up to your expectations. We really have a great staff who loves what they do and I feel that it shows, thanks for letting me know what a great job they are doing. I... More 

Dallas
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 10, 2013

Nice and new. I got in a good workout in the exercise room and a good dip in the clean pool and jacuzzi. Breakfast was good and the staff was friendly and helpful. The room was nice, clean and the AC worked great on a 100 degree day. Its tricky to get into, other wise the location was great, on... More 

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Kay J, General Manager at Holiday Inn Express Decatur, responded to this review

Thank you so much for staying in our Hotel while in Decatur Texas. I know our entrance is a little challenging but we appreciate you taking the time to reach us. I will pass your generious comments along to the staff, they always appreciate hearing from our guests. I hope the net time you are passing thru we will stop... More 

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