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Holiday Inn Express Decatur

2.5 of 5
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1051 North Hwy 81/287, Decatur, TX 76234
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Holiday Inn Express Decatur
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41 Reviews from our TripAdvisor Community

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Wisconsin
Level Contributor
204 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed November 14, 2015

Have stayed at new HIE and this did not compare to that experience. Rooms small, furniture worn, beds squeak and are bouncy. Bathroom is large, that is a plus. No nightlight. There is no sign on the highway directing to this hotel, so difficult to find. There are numerous food options in the actual town of Decatur a bit down... More 

Helpful?
Thank ODtravelers
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed November 7, 2015 via mobile

Room was very clean and very quiet, even on the first floor. Pleasant staff . The reason for the lower rating was that the beds were less comfortable that we have come to expect at this chain and the breakfast was pretty sad. The meat looked Terrible.

Helpful?
Thank luvstogoAustin
IHGCare, Guest Relations Manager at Holiday Inn Express Decatur, responded to this review

Dear luvstogoAustin, Thank you very much for taking the time to share your thoughts and comments about your stay with us. We are glad that you found our rooms to be very clean and our staff to be pleasant. However, we would like to apologize for falling short of your expectations regarding our beds and breakfast selection. We give the... More 

Level Contributor
138 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed October 31, 2015 via mobile

Friendly and efficient staff. Comfortable and clean rooms. Ample lighted parking. Easy access location. Light breakfast included with stay. Comfortable beds. Clean linens. Clean bathroom. A great place to stay for business or pleasure.

Helpful?
Thank MDNied
Kay J, Manager at Holiday Inn Express Decatur, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I will pass your kind words to the staff, they love hearing from you! We hope you will visit us again when passing thru Decatur. Sincerely,... More 

Prague, Oklahoma
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed August 13, 2015 via mobile

Staff is very nice. Pool area needs new furniture, water was clear. Breakfast wasn't that great, decaf coffee was COLD. A lot of the lighting was being worked on outside. Rooms were fairly clean although carpet had seen better days and king room was very small with a tiny closet space. Cookies were good. Orange juice was very good. Hotel... More 

Helpful?
Thank Shelley M
Kay J, Manager at Holiday Inn Express Decatur, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We will be going thru a remodel soon and I assure you these concerns will all be addressed. We hope for the... More 

Houston, Texas
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed June 25, 2015 via mobile

Our family is a road trippin' family. We've stayed at countless Holiday Inn Express Hotels over the years and we LOVE them! Just finishing a 3400 mile summer road trip this was the last one on our stop. We were very disappointed. The first room was hot, smelly and had an overwhelming smell of ammonia and we could not sleep... More 

Helpful?
Thank Jennifer L
Kay J, General Manager at Holiday Inn Express Decatur, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the less than satisfactory conditions you have experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Kay Jernigan General Manager Holiday Inn Express Decatur More 

Level Contributor
323 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed May 7, 2015 via mobile

The staff are friendly and helpful. The facility is clean and well maintained. The bed was comfortable with descent pillows. The rooms facing the highway are somewhat noisy. The breakfast is nice the gym is adequate. No big issues.

Helpful?
Thank roxiekay
Kay J, General Manager at Holiday Inn Express Decatur, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon, see you then! More 

Kolkata (Calcutta), India
Level Contributor
90 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed May 3, 2015

This is small boutique hotel located in Decatur Road, Atlanta. Very neat and clean Hotel The rooms are good. The breakfast were complete, though choice for veg were limited. We stayed there for 4 nights and enjoyed our stay. Near by quite a no of restaurants and big stores are there. Staff were friendly and helpful.

Helpful?
Thank TripHipHop
Level Contributor
323 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed January 21, 2015 via mobile

The staff were all friendly and helpful. This is a older hotel but very clean and well maintained. The room was bright and very clean.The bed was comfortable with plenty of pillows. The workout room was small but functional. The breakfast was fresh and offered a variety of choices including pork and turkey sausage. The fresh fruit was very nice.

Helpful?
Thank roxiekay
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 9, 2014 via mobile

stayed here twice on business going to avoid this place like the plague it all stems around plumbing both times I stayed here, I had 6 inches of gutter water up around my ankles while taking a shower. Totally unacceptable.I told them the first time oabout it and they looked at me with a puzzled deer in the headlights look.I... More 

Helpful?
1 Thank Denis P
Plano, TX
Level Contributor
130 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed July 3, 2014

This was my second stay here - starting to become an annual tradition when I get my kid from a nearby summer camp. Everything was just right - exceeding expectations for this level of hotel. The staff got me checked in quickly and had some cookies to boot. The room was clean, functional, spacious, and comfortable. Wireless Internet was fine.... More 

Helpful?
2 Thank uttrekr
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