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All 13 Decatur hotels

Candlewood Suites Decatur Medical Center

2.0 of 5 Hotel   |   601 W Thompson Rd, Decatur, TX 76234
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Ranked #3 of 13 Hotels in Decatur
A recent review
5 of 5 stars reviewed 4 weeks ago
FloridaK-gin
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32 reviews from our community

Traveler rating
    23
    6
    0
    2
    1
See reviews for
6
Couples
0
Solo
0
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

These rooms are my favorite of all the rooms I've lived in since traveling for work. A real home away from home that not only offers top notch amenities &beautiful set up, but the service leaves absolutely nothing to be desired! Even while taking the time to come to my room to assist me with internet issues my mngr Mr... More 

Was this review helpful? Yes
Laurie T, Director of Sales at Candlewood Suites Decatur Medical Center, responded to this review

Dear FloridaK-gin, The entire staff here at the Quality award winning Candlewood Suites Decatur Texas, would like to thank you for your kind comments, we enjoy having all of our guests feel like they are at home. We strive to provide an experience that makes you want to return over and over again to Candlewood Suites Decatur Texas. Laurie T.... More 

DeLeon TX
Contributor
15 reviews 15 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We were impressed with our room & Candlewood Suites in general. We would definitely stay here again if in the area. They have several 'extra mile' amenities. The only downside was when we checked out, the printed statement was not the same price we were told we were being charged. It was less, but the desk clerk kept saying she... More 

Was this review helpful? Yes
Laurie T, Director of Sales at Candlewood Suites Decatur Medical Center, responded to this review

Dear 163MaryM163, Thank you so much for your review, we appriciate your wonderful feedback. The entire staff at the Quality Award winning Candlewood Suites Decatur Texas would like to say thank you. I will definitely let the entire staff know your positive comments. We look forward to your next visit. Laurie T. Director of Sales More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 21, 2014

The Candlewood in Decatur is very clean and the staff is efficient and very friendly. The free laundry is very well maintained and very clean a plus in my book. Will decently stay here again. You must here yo like it. Pool outside is nice.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed November 18, 2014

The Candlewood in Decatur is clean and the staff is efficient and very friendly. The free laundry is very well maintained and very clean. The Cupboard is well stocked and reasonably priced. This is the only place I stay when in Decatur area.

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GRAFORD
1 review
5 of 5 stars Reviewed November 13, 2014

The hotel is clean, well maintained and upto date. Internet service is fast and always availble. The staff is pleasant and responsive, especially the manager, Nick, he will make right and make it work.

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aledo
1 review
4 of 5 stars Reviewed August 4, 2014 via mobile

I've stayed here several times in the past. My last stay was the last week of July. The staff is friendly and very accommodating. The facility is well kept and the rooms are clean. Decatur is a great place to visit with lots of things to do and good places to eat.

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Claremore, Oklahoma, United States
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 27, 2014

I stay at this motel for business a week at a time. I have no problems with the motel itself. Its always clean and a great place to stay. I do have a problem with them and reservations. I make my reservations when I leave usually for a room on the first floor because of a bad knee. I never... More 

Was this review helpful? Yes
Laurie T, Director of Sales at Candlewood Suites Decatur Medical Center, responded to this review

Dear 63David63, I would like to thank you for choosing Candlewood Suites Decatur TX and taking the time to review our hotel. Your comments are what motivates us and helps us strive for a better experience. We are sorry that we can not always accomodate your requests we can guarantee king or Queen beds, but not always a particular floor... More 

Conroe, Texas
Contributor
16 reviews 16 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 26, 2013

Walked in and I was greeted and welcomed by the friendly staff. Room was very clean and comfortable. There was a strange noise that sounded like cracking wood. Informed management and he thanked me and told me he would find out what it was and would take care of the problem. Beautiful pool and great work out room. No regrets... More 

Was this review helpful? Yes 1
Laurie T, Director of Sales at Candlewood Suites Decatur Medical Center, responded to this review

Thank you for your response. It is our goal to go above and beyond to take care of each and every guest. We strive to provide an experience that makes you want to return to Candlewood Suites Decatur TX. stay after stay. We hope to see you again soon, and don't forget about our social every Wednesday evening. More 

Top Contributor
196 reviews 196 reviews
62 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed September 26, 2013 via mobile

This my second stay at Candlewood Suites in Decatur in recent months. The staff are friendly and helpful. The property is well maintained and clean. The only problem encountered was a loud cracking noise in the walls off and on during the night. It sounded like wood splitting.

Was this review helpful? Yes
Laurie T, Director of Sales at Candlewood Suites Decatur Medical Center, responded to this review

Thank you for your recent review of Candlewood Suites. Our goal is to go above and beyond with every guest. The General Manager is looking into the noise you mentioned. I will be sure to share your comments with the entire staff. We hope to see you again in the near future. More 

Forney, Texas
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 2, 2013

Staying at the Candlewood Suites in Decatur is home away from home. I travel here to work weekly have have tried all of the hotels here. This one is by far the best. They have full size refrigerators and a two burner range top. Also have a 24 hour small store at the front desk. The management and staff are... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Laurie T, Director of Sales at Candlewood Suites Decatur Medical Center, responded to this review

Thank you for taking the time for this review. We greatly appreciate your business and your kind comments. As a award winning Candlewood Suites for guest service we pride ourselves on quality and services. We want nothing but the best for our guests. Your home is our home. Thank you again, Laurie Tilley, Director of Sales More 

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Additional Information about Candlewood Suites Decatur Medical Center

Address: 601 W Thompson Rd, Decatur, TX 76234
Phone Number:
Location: United States > Texas > Decatur
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Decatur Medical Center 2*
Number of rooms: 82
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