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Candlewood Suites Decatur Medical Center

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601 W Thompson Rd, Decatur, TX 76234
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Candlewood Suites Decatur Medical Center
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43 Reviews from our TripAdvisor Community

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Justin, Texas
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

What a pleasant surprise! Very very clean. Staff was inviting. Great workout room and free laundry facilities was a plus. DVD players in the room with free movies to borrow was a some. Was not able to use pool or basketball court cause it was to cold.

Helpful?
Thank roadwarrior2057
LITTLETON
Level Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We'll be welcoming the Candlewood Suites option when available for our future trips based on our experience at this one. Checkin was quick. The facility was clean. The bed was VERY comfortable. The room was spacious and well furnished. Need I say more? Try them! I think you'll have a good experience.

Helpful?
Thank MARYJO L
Baton Rouge, Louisiana
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 14, 2015

After traveling 14 hours from Durango in route to Louisiana, Candlewood Suites was a welcome sight. It was extremely comfortable, welcomed our pooch and even recommended a great restaurant (Casa Torres) to these weary travelers. We will be back!

Helpful?
Thank DurangoLover
CandlewoodDecatur, Director of Sales at Candlewood Suites Decatur Medical Center, responded to this review

Dear DurangoLover, Thank you so much for staying with us at Candlewood Suites Decatur Medical Center. We enjoyed having you and your family member aka pooch. :-) We look forward to seeing you again next time! More 

Montgomery, Texas
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed August 24, 2015

This property is geared more towards extended stay guests than the one night passing through traveler. The room has a kitchenette with enough amenities to do some light food prep (full size fridge, stove top, utensils, cookware, etc) They were having a cookout for the reward club members the evening we were there and after inquiring they said anyone could... More 

Helpful?
Thank Fred Z
IHGCare, Guest Relations Manager at Candlewood Suites Decatur Medical Center, responded to this review

Dear Fred Z, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. While I appreciate your feedback regarding room amenities, facilities and pet friendly policy, it is regrettable that you were let down by the air... More 

2 reviews
4 of 5 stars Reviewed August 23, 2015 via mobile

Pros - Nice room. I liked the full size fridge. Friendly staff. Cons - LOUSY breakfast. It's almost like an after thought. Only prepackaged items and a handful of fruit. I went down at 7:30. One orange, some blueberry bagels, and a few danishes were left. No milk, oj or water to drink. No staff in site.

Helpful?
Thank Melanie P
CandlewoodDecatur, Director of Sales at Candlewood Suites Decatur Medical Center, responded to this review

Dear Melanie P, Thank you for staying at Candlewood Suites Decatur Medical Center. We always go above and beyond for our guests, just like with breakfast. The Candlewood Brand does provide breakfast due to it being an extended stay property. However, we do not want our guests leaving hungry so we provide a small, pre packaged item breakfast. We would... More 

Wichita Falls, Texas
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 18, 2015

We got stuck between Decatur and home after a trip to the Dallas TX area for the day. Major flooding caused all kinds of road closures. The hotel was able to get us 2 rooms close together for the family at the last minute. Staff was very friendly and helpful. The loaner locker and hotel store were very helpful. Suites... More 

Helpful?
Thank Jessica B
Laurie T, Director of Sales at Candlewood Suites Decatur Medical Center, responded to this review

Dear Jessica B. Thank you for sending in such a great review of our Candlewood Suites Decatur Texas. We do apologize for the A/C in one of the rooms, this is at the top of the list to be looked at. We were happy to accomodate you during the bad weather. We hope you will stop and visit with us... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 1, 2015

This Candlewood had AMAZING rates and is practically brand new! The staff was beyond nice and wanted to make our stay great! Although there was not a continental breakfast offered, they did have a little store you could buy snacks from. Definitely a place to go back to if I'm ever passing through again!

Helpful?
Thank Fallon W
DENTON
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 23, 2015

The facility was neat and clean with a friendly staff. They provide a continental breakfast. It is also located close to numerous resturaunts, but a favorite is probably a mile away and closer to downtown, Sweetie Pies. Excellenty food and service.

Helpful?
Thank RON T
1 review
5 of 5 stars Reviewed April 5, 2015

I have stayed at a lot of Hotels all over the place. Nick the manager is awesome and he will do what ever takes to earn and keep your business. The staff at the Hotel including house keeping go over and beyond. I really wish when I travel I could just take this Hotel and the people that work there... More 

Helpful?
Thank Leonardpierce
Claremore, Oklahoma, United States
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed February 17, 2015

My husband stays here a lot for business. Nick the manager will go above and beyond to make his guest happy. Bettinna works at the front desk was awesome. You could not ask for a better place to stay. We stayed in a suite during my visit and it was awesome. Very clean, bed was comfortable. We wouldn't stay anywhere... More 

Helpful?
Thank 63David63
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