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Hampton Inn and Suites Decatur

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110 South US Highway 81/287, Decatur, TX 76234
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Hampton Inn and Suites Decatur
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Hampton Inn and Suites Decatur
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168 Reviews from our TripAdvisor Community

Traveler rating
    133
    26
    5
    3
    1
See reviews for
65
34
8
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Plano, Texas
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The accommodations were excellent, staff very helpful. The breakfast/lobby area served as a meeting area before/after our rehearsal & wedding events. Very, very nice. We stayed over the weekend for a rehearsal dinner at the Decatur Civic Center and the wedding at the Flying V Ranch. Both excellent choices and all within 3 - 4 miles

Review collected in partnership with Hampton

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Fort Worth, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I really enjoyed staying here, and will definitely come back. The staff is very accommodating; the rooms are clean and very nice. My wife, daughter, and I stayed in the King Studio this room is very large which was good since we had a pack-n-play set up.

Review collected in partnership with Hampton

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Sonny W, General Manager at Hampton Inn and Suites Decatur, responded to this review

Dear Rusty P, As a guest, you can expect to find the charm, style and personalized service of a boutique hotel combined with the consistent high standards of a major hotel chain. Our goal is to exceed the expectations of our guests. It's not just a goal, it's a promise made by our team of hospitality professionals to ensure that... More 

Palestine, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

My first good experience was when I checked in. The attendant gave me my companies corporate rate. I had tried to fill this out when I booked online, but it didn't seem to take. Glad she took the initiative! I used the fitness center, it was in great condition. Breakfast was excellent, best I think I have ever had in... More 

Review collected in partnership with Hampton

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Sonny W, General Manager at Hampton Inn and Suites Decatur, responded to this review

Dear Dusty P, I am immensely pleased that our Guest Service Agent assisted you by finding your company's negotiated rate with us. In the future, please feel free to contact us directly in order to assure you receive the correct rate. Also, I am glad the you enjoyed some of our amenities; including the Fitness Center and "On The House... More 

Texas Panhandle
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Other hotels could learn about customer service from this facility. From the moment we were greeted, to the personalized, handwritten thank you note, and the heartfelt thank you for staying with them when we left, everything about this location is top tier. I cannot say enough nice things about the staff. The rooms were very clean and there was no... More 

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Sonny W, General Manager at Hampton Inn and Suites Decatur, responded to this review

Dear thdjr, Thank you for taking the time to recognize our team members, and to leave a welcomed review for the entire TripAdvisor community. Our mission here at the Hampton Inn & Suites - Decatur, TX is to provide top tier accommodations, clean rooms, and superior service to each and every valued guest. We hope to host your next visit... More 

Shawnee, United States
1 review
5 of 5 stars Reviewed April 26, 2015

This hotel exceeded my expectations. Every contact with staff was professional and kind. The hotel had great breakfast and the rooms were huge! I would stay here in a heartbeat again. Customer service is beginning to be a lost art, all businesses should take a lesson from this hotel!

Review collected in partnership with Hampton

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Sonny W, General Manager at Hampton Inn and Suites Decatur, responded to this review

Dear Sean W, Thank you for taking the time to share your experience with such positive feedback! I have shared your comments with the entire team, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are thrilled that you enjoyed your stay. We look forward... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 24, 2015

My family of four had a wonderful experience at this hotel. The staff went above and beyond to make sure we were happy. We will definitely choose this hotel in the future. It was a very clean, nice hotel.

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Sonny W, General Manager at Hampton Inn and Suites Decatur, responded to this review

Dear Bridget M, I am pleased that you and your family enjoyed the stay and were happy with the accommodations provided. Our mission is to supply every guest with immaculately clean guest rooms, superb overall experience, as well as friendly service. The entire team here at the Hampton Inn & Suites - Decatur, TX hopes to welcome you back soon.... More 

Superior
Top Contributor
123 reviews 123 reviews
39 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed April 22, 2015

We stayed here on the last night of a 2 1/2 week long road trip. The hotel is very nicely decorated, including the rooms, the lobby and the breakfast area. It was probably the best shower of our trip, because they actually had a shower door rather than those icky shower curtains! The room was very nice and also very... More 

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Sonny W, General Manager at Hampton Inn and Suites Decatur, responded to this review

Dear HGH, Please allow me this opportunity to thank you for taking the time to complete a review. We are committed to providing our guests with the highest quality services and facilities. I am especially thankful that you were satisfied with the Hotels décor, shower, clean guest room, comfortable bed, Wifi, and friendly service. I sincerely regret that we fell... More 

Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed April 21, 2015

We have stayed in several hotels in Decatur, TX over the last 6 years. We visit often because my step-son lives there. And after the first time we stayed at this hotel, we never went back to another one. This hotel is EXTREMELY clean, very nice, and has wonderful amenities. The beds are extremely comfortable. And to top it all... More 

Review collected in partnership with Hampton

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Sonny W, General Manager at Hampton Inn and Suites Decatur, responded to this review

Dear Karen E, Looking back, it's hard to believe that our first encounter took place over two years ago ! To this day, we still use your personal experience to train and develop the team. I am excited to announce that our Hotel staff was recently presented with Hampton's "Wall Of Fame" award in recognition of their performance in product,... More 

new rochelle
Top Contributor
274 reviews 274 reviews
52 hotel reviews
147 helpful votes 147 helpful votes
5 of 5 stars Reviewed April 17, 2015

Very friendly staff, clean room, good breakfast. We were traveling west and did not want to deal with Dallas traffic in the morning rush. This is a great option, since it is 60 miles outside Dallas and is a great way to get a jump on morning traffic. Highly recommended.

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Sonny W, General Manager at Hampton Inn and Suites Decatur, responded to this review

Dear crosscreek7, Thank you for your feedback. We take pride in our hotel and the services we provide and we are so glad you enjoyed every aspect of your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in our area. Thank again, Sonny Wimberley General Manager Hampton Inn &... More 

Marshall, United States
1 review
5 of 5 stars Reviewed April 15, 2015

AAA +++ Best hotel stay ever. This hotel will literally do anything you need them do to. As long as it's within the bounds of the law of course. :) All of the employees I came into contact with were top notch and treated me very well.

Review collected in partnership with Hampton

Was this review helpful? Yes
Sonny W, General Manager at Hampton Inn and Suites Decatur, responded to this review

Dear William I, Thank you for taking the time to share your experience with the entire tripadvisor community. I am grateful that our team was able to deliver an exceptional visit. Our commitment is to WOW! Every guest, every time. Please come back and enjoy the hamptonality again soon. Sincerely, Sonny Wimberley General Manager Hampton Inn & Suites - Decatur... More 

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