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Hampton Inn and Suites Decatur

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110 South US Highway 81/287, Decatur, TX 76234
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Hampton Inn and Suites Decatur
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173 Reviews from our TripAdvisor Community

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Traveler rating
    137
    27
    5
    3
    1
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67
36
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38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
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English first
  • All months
    (173)
  • Mar-May only
    (57)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (29)
  • Dec-Feb only
    (37)
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Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Business travel during the tropical storm. The hotel staff was excellent and the hotel itself was very nice. They had some leaks due to the storm, but they handled it extremely well and were very apologetic and accommodating. Melissa at the front desk handled herself most professionally and showed sincere care for her job and customers. I would definitely choose... More 

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Great place to grab some yummy and affordable tacos. Nice patio area facing the gorgeous historical court house make for a nice time. Cold drinks, hot tacos, nice visuals. We will definitely return here 😊

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Belle Fourche, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The desk staff and housecleaning staff were very helpful and friendly. Four out of five breakfasts were great, and the other was OK. Very quiet rooms, even though the hotel was full. A maid even came down to the lobby to tell us that she was done cleaning the room. We were a group of 16 people and made good... More 

Review collected in partnership with Hampton

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Tyler
Contributor
11 reviews 11 reviews
7 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

It is very very easy to miss the driveway to the property and once this happens you are doomed to drive and drive around the one way roads along the major highway. Staff great. Facility excellent but must do something to identify the turn in driveway!

Review collected in partnership with Hampton

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Evansville, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Block of rooms booked for the wedding. Our large groups staggered arrivals were handled efficiently and warmly. Our room was lovely, clean and fresh. Slept great in the comfortable bed and quiet room. The lobby had a great seating area for everyone to gather during the day and evening as well as accommodate our group and the other guests for... More 

Review collected in partnership with Hampton

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Plano, Texas
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The accommodations were excellent, staff very helpful. The breakfast/lobby area served as a meeting area before/after our rehearsal & wedding events. Very, very nice. We stayed over the weekend for a rehearsal dinner at the Decatur Civic Center and the wedding at the Flying V Ranch. Both excellent choices and all within 3 - 4 miles

Review collected in partnership with Hampton

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Fort Worth, United States
1 review
5 of 5 stars Reviewed May 12, 2015

I really enjoyed staying here, and will definitely come back. The staff is very accommodating; the rooms are clean and very nice. My wife, daughter, and I stayed in the King Studio this room is very large which was good since we had a pack-n-play set up.

Review collected in partnership with Hampton

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Sonny W, General Manager at Hampton Inn and Suites Decatur, responded to this review

Dear Rusty P, As a guest, you can expect to find the charm, style and personalized service of a boutique hotel combined with the consistent high standards of a major hotel chain. Our goal is to exceed the expectations of our guests. It's not just a goal, it's a promise made by our team of hospitality professionals to ensure that... More 

Palestine, United States
1 review
5 of 5 stars Reviewed May 4, 2015

My first good experience was when I checked in. The attendant gave me my companies corporate rate. I had tried to fill this out when I booked online, but it didn't seem to take. Glad she took the initiative! I used the fitness center, it was in great condition. Breakfast was excellent, best I think I have ever had in... More 

Review collected in partnership with Hampton

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Sonny W, General Manager at Hampton Inn and Suites Decatur, responded to this review

Dear Dusty P, I am immensely pleased that our Guest Service Agent assisted you by finding your company's negotiated rate with us. In the future, please feel free to contact us directly in order to assure you receive the correct rate. Also, I am glad the you enjoyed some of our amenities; including the Fitness Center and "On The House... More 

Texas Panhandle
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 3, 2015

Other hotels could learn about customer service from this facility. From the moment we were greeted, to the personalized, handwritten thank you note, and the heartfelt thank you for staying with them when we left, everything about this location is top tier. I cannot say enough nice things about the staff. The rooms were very clean and there was no... More 

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Sonny W, General Manager at Hampton Inn and Suites Decatur, responded to this review

Dear thdjr, Thank you for taking the time to recognize our team members, and to leave a welcomed review for the entire TripAdvisor community. Our mission here at the Hampton Inn & Suites - Decatur, TX is to provide top tier accommodations, clean rooms, and superior service to each and every valued guest. We hope to host your next visit... More 

Shawnee, United States
1 review
5 of 5 stars Reviewed April 26, 2015

This hotel exceeded my expectations. Every contact with staff was professional and kind. The hotel had great breakfast and the rooms were huge! I would stay here in a heartbeat again. Customer service is beginning to be a lost art, all businesses should take a lesson from this hotel!

Review collected in partnership with Hampton

Was this review helpful? Yes
Sonny W, General Manager at Hampton Inn and Suites Decatur, responded to this review

Dear Sean W, Thank you for taking the time to share your experience with such positive feedback! I have shared your comments with the entire team, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are thrilled that you enjoyed your stay. We look forward... More 

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