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Hampton Inn and Suites Decatur

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110 South US Highway 81/287, Decatur, TX 76234
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Hampton Inn and Suites Decatur
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Hampton Inn and Suites Decatur
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164 reviews from our community

Traveler rating
    129
    26
    5
    3
    1
See reviews for
62
34
8
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (53)
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    (29)
  • Dec-Feb only
    (37)
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Shawnee, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel exceeded my expectations. Every contact with staff was professional and kind. The hotel had great breakfast and the rooms were huge! I would stay here in a heartbeat again. Customer service is beginning to be a lost art, all businesses should take a lesson from this hotel!

Review collected in partnership with Hampton

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My family of four had a wonderful experience at this hotel. The staff went above and beyond to make sure we were happy. We will definitely choose this hotel in the future. It was a very clean, nice hotel.

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Superior
Top Contributor
123 reviews 123 reviews
39 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here on the last night of a 2 1/2 week long road trip. The hotel is very nicely decorated, including the rooms, the lobby and the breakfast area. It was probably the best shower of our trip, because they actually had a shower door rather than those icky shower curtains! The room was very nice and also very... More 

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Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed 1 week ago

We have stayed in several hotels in Decatur, TX over the last 6 years. We visit often because my step-son lives there. And after the first time we stayed at this hotel, we never went back to another one. This hotel is EXTREMELY clean, very nice, and has wonderful amenities. The beds are extremely comfortable. And to top it all... More 

Review collected in partnership with Hampton

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new rochelle
Top Contributor
274 reviews 274 reviews
52 hotel reviews
145 helpful votes 145 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very friendly staff, clean room, good breakfast. We were traveling west and did not want to deal with Dallas traffic in the morning rush. This is a great option, since it is 60 miles outside Dallas and is a great way to get a jump on morning traffic. Highly recommended.

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Sonny W, General Manager at Hampton Inn and Suites Decatur, responded to this review

Dear crosscreek7, Thank you for your feedback. We take pride in our hotel and the services we provide and we are so glad you enjoyed every aspect of your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in our area. Thank again, Sonny Wimberley General Manager Hampton Inn &... More 

Marshall, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

AAA +++ Best hotel stay ever. This hotel will literally do anything you need them do to. As long as it's within the bounds of the law of course. :) All of the employees I came into contact with were top notch and treated me very well.

Review collected in partnership with Hampton

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Sonny W, General Manager at Hampton Inn and Suites Decatur, responded to this review

Dear William I, Thank you for taking the time to share your experience with the entire tripadvisor community. I am grateful that our team was able to deliver an exceptional visit. Our commitment is to WOW! Every guest, every time. Please come back and enjoy the hamptonality again soon. Sincerely, Sonny Wimberley General Manager Hampton Inn & Suites - Decatur... More 

Many, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Hampton Inn in Decatur, Texas provides a clean and peaceful stay. The staff is most accommodating; the service is excellent. You will not be disappointed. I thought this was a brand new facility; however, one employee said it has been open for six years. Looks like new!

Review collected in partnership with Hampton

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Sonny W, General Manager at Hampton Inn and Suites Decatur, responded to this review

Dear Carolyn R, Thank you for the most grateful review. Our primary objective is to provide our guest(s) with clean facilities and guest rooms, as well as first-rate service. Per your feedback, it seems like we have done just that. The team here was just presented with Hamptons coveted "Wall Of Fame" award in recognition of their performance in product,... More 

Jackson
Top Contributor
291 reviews 291 reviews
99 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Only stayed one night so i can't say too much other than it was a good stay in a good place. The only thing wrong was when I got in the room, the heat was on so the room temperature was a steaming 79 degrees. Took a little over 2 hours to,get comfortable. That's not good when you've driven all... More 

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Sonny W, General Manager at Hampton Inn and Suites Decatur, responded to this review

Dear Kirby P, We greatly appreciate your feedback and sincerely apologize for the disappointment regarding the temperature of your guest room. As part of tripadvisors "Green Leaders" program, we are very conscious of energy usage and conservation. We will utilize your comments and share them with the team, as we continually work to improve overall guest experience. Hopefully, on your... More 

Parker, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff is outstanding. They help me with a difficult situation and offered their personal computer equipment in a time of need. I can't even begin to tell you how much I appreciate the selfless personal touch. Torri did an outstanding job!

Review collected in partnership with Hampton

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Sonny W, General Manager at Hampton Inn and Suites Decatur, responded to this review

Dear Christopher N.H, It's easy to doubt that a random act of kindness really is one of the most powerful actions at our disposal, but it is. Torri not only created a fanatically loyal guest (you) for the hotel, but in the process made an impact on the entire team after your comments were shared with each department head. Our... More 

Texas, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We were extremely pleased with this hotel. Very new, large suite & designed very well. Furnishings were very comfortable. The staff was extrememly welcoming and helpful. We travel to Decateur a few times a year and will stay here again.

Review collected in partnership with Hampton

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Sonny W, General Manager at Hampton Inn and Suites Decatur, responded to this review

Dear Debra C, I'm delighted to hear that you had such a wonderful experience during your stay here at the Hampton Inn & Suites - Decatur. I will personally pass on your comments to each department. We strive to provide the best service and do everything we can to go above and beyond for each of our guests. It's comments... More 

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