We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 185 Dallas hotels

The Westin Galleria Dallas

4.0 of 5
13340 Dallas Parkway, Dallas, TX 75240
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book Early and Save
The Westin Galleria Dallas
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Expedia.com Travelocity Westin.com
and 10 more sites!
81%
Ranked #14 of 185 hotels in Dallas
Most recent review
5 of 5 stars Reviewed May 26, 2009
roneilltx Houston, TX
Write a Review

373 reviews from our community

Traveler rating
    177
    122
    37
    18
    19
See reviews for
Families
76
 
Couples
71
 
Solo
26
 
Business
149
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
There are newer reviews for The Westin Galleria Dallas
See the most recent reviews
Houston, TX
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 26, 2009

WOW FACTOR- 9 out of 10. I looooooved the renovated look of the rooms. The rooms have a very open and clean look to them. The windows are amazing, The bathroom area is pretty big and so is the space in the room. I thought the beds were great!!!! The only factor that bothered me a bit was that the... More

Was this review helpful? Yes
WGDCustomerService, Customer Service at The Westin Galleria Dallas, responded to this review
June 8, 2009

Dear roneilltx ~ We are delighted to hear that you had a wonderful stay with us at the Westin Galleria Dallas! We love it when our guests take full advantage of all our amenities and facilities, so we are especially pleased that you enjoyed them all. Thank you for posting the positive review, and we hope to welcome you again... More

Plano, TX
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 27, 2009

We were very disappointed and concerned. When we came back to our room to relax and go to sleep, the room air conditioner would not cool the room, so we had engineering come up and fix it. That was fine until the next morning, when the room was too cool and the system would not heat. We had to again... More

Was this review helpful? Yes 1
Connecticut
Senior Contributor
43 reviews 43 reviews
32 hotel reviews
Reviews in 34 cities Reviews in 34 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed April 2, 2009

I expect Westin to be a cut above and this hotel meets the criteria. Room was oversized. Plenty of space. Large windows. Updated Bathroom. Clean. Comfortable. Modern. But boring. It builds off the idea that less is more. Room has very modern sparse decor. Overall I have no complaints, but it's not where I would want to spend a vacation.... More

Was this review helpful? Yes
WGDCustomerService, Customer Service at The Westin Galleria Dallas, responded to this review
April 7, 2009

Dear gnolect, We were delighted to hear that you had a wonderful stay with us at the Westin Galleria Dallas. Our recently-completed mulit-million dollar renovation incorporated Westin's philosophy of tranquility and rejuvenation to create a timeless, captivating space. We channeled our efforts into an organic theme, inspired by tree elements and decorative flowers that greet guests from the moment they... More

Tulsa, Oklahoma
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 30, 2009

The Westin is not the nicest Westin I stayed at, but overall the were no major issues. The location is very good. There were lots of restaurants close by to say nothing of it being attached to a 3 story mall with ice rink. The only complaints were minor. The hallway on our floor smelled a little funky. Could not... More

Was this review helpful? Yes
See 3 more reviews by raskinco for Dallas
WGDCustomerService, Customer Service at The Westin Galleria Dallas, responded to this review
April 7, 2009

Dear raskinco, Thank you for the positive reveiw of our hotel. We are happy to know you enjoyed your time at the Westin Galleria Dallas and hope to see you again very soon for your next stay in Dallas. Sincerely, Sara P. More

Dallas, Texas
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed March 27, 2009

I stayed at the Westin the night of 3/26. This was a last minute trip, so I was not able to book weeks in advance. All of the online rates started at $199/night. I booked the room online via hotwire.com on 3/24. I selected a 4 star hotel in the Galleria area and this was the one that I ended... More

Was this review helpful? Yes
WGDCustomerService, WGD Customer Service at The Westin Galleria Dallas, responded to this review
April 7, 2009

Dear TravelForWork2007, Thank you for taking the time to post a review of our hotel. We were delighted to hear that overall you had a wonderful stay with us. We're glad you enjoyed the Heavenly Bed (celebrating it's 10-year anniversary!), cleanliness, parking options and location. As for your "cons", as part of our multi-million dollar renovation, we added new noise-resistant... More

missouri
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 3, 2009

We stayed at the Westin Galleria over Valentine's weekend for my 5 year old daughter's birthday. The Westin Galleria is conveniently attached to the Dallas Galleria (shopping mall) which has an indoor skating rink and lots of places to eat and shop. Across from the front of the hotel, just through the parking lot, is the almighty and coveted American... More

Was this review helpful? Yes
WGDCustomerService, Customer Service manager at The Westin Galleria Dallas, responded to this review
March 11, 2009

Dear Welltraveled38, Thank you for the positive review of our hotel. We are very happy to know you enjoyed our time at the Westin Galleria Dallas and we hope to see you again very soon for your next stay! Sincerely, Westin Galleria Dallas Customer Service More

Dallas, Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 24, 2009

My boyfriend and I booked a 1 night stay here on Valentines Day. We paid extra for the indulgence package which included champagne & strawberries, breakfast in-room or in restaurant and late check-out. Upon arrival I asked the front desk to send the champage/strawberries to our room in 30 minutes. 30 minutes later we had not received either so I... More

Was this review helpful? Yes 1
WGDCustomerService, Customer Service at The Westin Galleria Dallas, responded to this review
March 11, 2009

Dear Tila2000, Thank you for your feedback and for taking the time to post your comments. I reviewed your comments regarding your stay at the Westin Galleria Dallas. We do take all comments seriously and apologize for the issues you had with your indulgence package amenity and room service order. We have addressed the delay issues with the appropriate departments,... More

San Francisco, CA
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
Reviews in 28 cities Reviews in 28 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed January 20, 2009

I stayed at the Westin for about a week on business. I was very happy with the hotel. The rooms were comfortable, stylish, and spacious, the room service was good, and it had all the business amenities I needed. It was also convenient staying above a shopping mall. My only problem with the hotel was location - it's in the... More

Was this review helpful? Yes
WGDCustomerService, Customer Service Manager at The Westin Galleria Dallas, responded to this review
March 11, 2009

Dear Randolph 314, Thank you for for the positive review of our hotel. I reviewed your comments regarding our location. We are actually very centrally located in Dallas, perfectly situated between downtown, the aiport, and the expanding North Dallas areas. We are also accesible via two major thoroughfares (I-635 and the Dallas North Tollway). We are very happy to know... More

california
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed January 7, 2009

My niece was married at the hotel and most of the out of town guests stayed at the Westin. From the late night welcome to weary travelers at the registration desk, to the bellhops, room service, hospitality room, etc. the experience was great. Rooms were huge, sunny, and beautifully furnished.

Was this review helpful? Yes
WGDCustomerService, Customer Service Manager at The Westin Galleria Dallas, responded to this review
March 11, 2009

Dear glatstein, We were delighted to hear that you had a wonderful stay with us at the Westin Galleria Dallas. It was nice to hear that our staff exceeded your expectations. They work exceptionally hard to make every guest feel special, and to ensure that you depart feeling renewed and better than when you arrived. Thank you so much for... More

Dallas, Texas
Senior Contributor
37 reviews 37 reviews
33 hotel reviews
Reviews in 24 cities Reviews in 24 cities
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed December 8, 2008

My husband and I stayed at the recently revamped Westin Galleria on the 5th because the company Christmas party was being held near by. This was our penultimate stay in a Starwood property before achieving Platinum status so please bear in mind when reading this review that I am very familiar with Starwood, and Westin in particular. We checked into... More

Was this review helpful? Yes 2
 
 
The Westin Galleria Dallas
Check-in Check-in Check-out Check-out
 
 
Sheraton Dallas Hotel by the Galleria
Great value on a similar hotel
Show Prices
Still looking for a hotel?
Highly rated hotels in Dallas
Trendy
Omni Dallas Hotel at Park West
Omni Dallas Hotel at Park West 4.5 of 5 stars 260 reviews
Romantic
The Joule, Dallas
The Joule, Dallas 4.5 of 5 stars 476 reviews
Luxury
Grand Hyatt DFW
Grand Hyatt DFW 4.5 of 5 stars 493 reviews
Good for business
Hilton Dallas Lincoln Centre
Hilton Dallas Lincoln Centre 4.0 of 5 stars 290 reviews
Show Prices ABS:HotelCheckRates-d122715?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1113787?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d122703?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d98641?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travelers also viewed these Dallas hotels
Omni Dallas Hotel 4.5 of 5 stars 622 reviews Hotel Palomar Dallas - a Kimpton... 4.5 of 5 stars 494 reviews Le Meridien Dallas by the Galler... 4.0 of 5 stars 341 reviews Sheraton Dallas Hotel by the Gal... 4.0 of 5 stars 272 reviews
Show Prices ABS:HotelCheckRates-d2192761?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d602600?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d258626?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d98639?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 185 hotels in Dallas, ranked by popularity

Been to The Westin Galleria Dallas? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Summarization (Beta)

What travelers say

  • Very nice(20)
  • Valet parking(9)
  • Window seat(8)
  • Great location(6)
  • Heavenly beds(5)
  • Room service(5)
  • Second floor(4)
  • Only complaint(3)

Additional Information about The Westin Galleria Dallas

Address: 13340 Dallas Parkway, Dallas, TX 75240
Phone Number:
Region: United States > Texas > Dallas
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Kids Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotels in Dallas
#9 Luxury Hotels in Dallas
#21 Business Hotels in Dallas
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Westin Galleria Dallas is the gateway to all points north, south, east and west in the Metroplex. Enjoy access to the best shopping, dining, and entertainment in prestigious North Dallas. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Starwood, Hotels.com, Priceline, Hotwire, Cheap Tickets, Venere, Amex, Olotels, Agoda, Tingo and HotelsClick so you can book your The Westin Galleria Dallas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Galleria Dallas Hotel Dallas
The Westin Galleria Dallas Hotel
Westin Galleria Dallas
Westin Dallas
Dallas Westin

Owners: What's your side of the story?

If you own or manage The Westin Galleria Dallas, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
The Westin Galleria Dallas
Enter dates & see best prices*
Check-in Check-in Check-out Check-out
Show Prices