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All 190 Dallas hotels

The Westin Galleria Dallas

4.0 of 5 Hotel   |   13340 Dallas Parkway, Dallas, TX 75240
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Ranked #9 of 190 Hotels in Dallas
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars Reviewed January 23, 2013
Scubasusie Austin, TX
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622 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Westin Galleria Dallas
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Austin, TX
Reviewer
5 reviews 5 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 23, 2013

I stayed here recently for a business conference and then stayed over for the weekend for pleasure. The location is great. The conference food was fabulous. The parking is free but there is no elevator access from the garage to the hotel, which means you have to deliver your baggage to the door and then park your car or schlep... More 

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Courtney V, Public Relations Manager at The Westin Galleria Dallas, responded to this review

Hi Scubasusie, Thank you for your feedback. We are pleased you enjoyed your overall stay with us and were able to take advantage of our excellent location within the Galleria Dallas shopping center complex. The comments you gave us are very helpful as we look forward to make any updates and improvements. We look forward to having you back with... More 

Tulsa
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 23, 2013 via mobile

Stayed at The westin during Market week and was amazed at the price received fir this four star horel. It is uber modern as many hotels have become. The service was above reproach. Loved access thru to the Galleria without leaving the hotel and the many food venues.

Was this review helpful? Yes
Courtney V, Public Relations Manager at The Westin Galleria Dallas, responded to this review

Hi asforme, Thank you for your comments regarding your recent stay with us at The Westin Galleria Dallas. We are so glad to hear that the level of service you received from our team here exceeded your expectations. We look forward to having you back with us again on your next trip to Dallas. Sincerely, Courtney Van Amburgh Marketing &... More 

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 23, 2013

Very nice Westin. Pros - Rooms are fairly large and clean. Great shower and comfy bed as you would expect. Workout room is one of the best of any Dallas hotel I have stayed in. Comparable to a much more expensive hotel. Cons - Front desk staff. I am SPG Gold and twice when I have checked in I had... More 

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Courtney V, Public Relations Manager at The Westin Galleria Dallas, responded to this review

Hi jsorcechicago, Thank you for your feedback. We greatly value the loyalty of our SPG members so we are sorry you encountered a check-in experience that was less than you hoped for. In regards to your mentions of parking difficulty, we appreciate your feedback and will connect with our management team to determine how we can improve signage and clarity... More 

Jenks, OK
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 23, 2013

We went to the Dallas, TX this past weekend for Market. After hectic days and horrific traffic, we enjoyed nights at the Westin. I highly recommend that you do likewise. From the staff to the mall to shopping selections it was delightful. We would stay again in a heart beat. The only downside was the parking. They offer free parking... More 

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Courtney V, Public Relations Manager at The Westin Galleria Dallas, responded to this review

Hi Dudetime, Thank you for your review. We're so pleased that you were able to enjoy a relaxing stay with us to escape the hustle and bustle of Dallas Market. Although valet was slightly more costly than you were hoping for, we're happy it did not affect the outcome of your stay. Your comments are helpful in showing us areas... More 

Austin, Texas
1 review
4 of 5 stars Reviewed January 22, 2013

We stayed on a Saturday of a 3 day weekend after getting a fabulous deal on Hotwire. It opens right into the Galleria shopping and indoor icerink. The room was spacious and clean. I would stay again. My only compliant would be the parking. The cost is 25/day for valet. The hotel was booked so, waiting for the car was... More 

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Courtney V, Public Relations Manager at The Westin Galleria Dallas, responded to this review

Hi mlnaus10, We appreciate your feedback. Your comments are helpful in allowing us to ensure we are aware of anything that we could possibly make adjustments to in the future with regard to ensuring a more positive guest experience. We look forward to having you back with us again in the future! Sincerely, Courtney Van Amburgh Marketing & Social Media... More 

Hanover, New Hampshire
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 20, 2013

We stayed here for 2 nights on a shopping weekend and it was perfect. Upscaled (not luxurious though) and very nicely done. Rooms were quite spacious and quiet- we didn't hear noise from our neighbors. Got a fabulous rate through hotwire. The location at the mall is great for shopping and dining and there is lots to see and do... More 

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Courtney V, Public Relations Manager at The Westin Galleria Dallas, responded to this review

Hi nfowife, Thank you for reviewing your recent stay with us at The Westin Galleria Dallas. We are so pleased you were able to take advantage of our excellent location within the Galleria Dallas shopping center complex, which has a fantastic variety of shopping and dining options right at your fingertips. We look forward to having you back with us... More 

Pittsburgh
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed January 17, 2013

I stayed here for only one night but was very impressed. Brought my 9 year-old daughter and her friend for a trip to the American Girl Store so the location was perfect. I loved that the lobby opened up to the mall, and as a bonus, right by the Ice Skating rink. Perfect. All areas were clean with beautiful, contemporary... More 

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Courtney V, Public Relations Manager at The Westin Galleria Dallas, responded to this review

Hi MeganMFT, Thank you for your feedback. We are so happy you and your 9-year old were able to take advantage of our close proximity to Galleria Dallas and enjoy some retail therapy at the American Girl Store as well as quality time at the Galleria ice skating rink. Your kind words about the excellent service you received from our... More 

Hot Springs Village, Arkansas, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 11, 2013

If you enjoy shopping this is the place to stay. The stores in the Galleria are just steps away. Our room was large and had a great view of the city. The parking garage is kind of tricky, but just ask how to get to he elevators ( we never did find them.). Lots of places to eat in the... More 

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Courtney V, Public Relations Manager at The Westin Galleria Dallas, responded to this review

Hi Carole T, Thank you for your feedback regarding your recent stay with us at The Westin Galleria Dallas. Although you did encounter a minor setback with regard to parking we are so glad you were able to make use of our convenient location within the Galleria Dallas shopping center complex. However, we appreciate you making us aware of your... More 

Conway, Arkansas
Top Contributor
70 reviews 70 reviews
21 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed January 9, 2013

For over a decade we have been coming to Dallas at various times of the year, and we invariably stay at the Westin Galleria. It has been continually updated, although some of the pink marble (which we love) by the elevators remain. The rooms are updated also and are lovely. But the main attraction is the location. I can take... More 

Was this review helpful? Yes
Courtney V, Public Relations Manager at The Westin Galleria Dallas, responded to this review

Hi Toran I, Thank your feedback regarding your recent stay with us at The Westin Galleria Dallas. We are so glad you are happy with the refreshing updates made to our property during our 2009 renovation. With our location being within the Galleria Dallas shopping center complex, the vast variety of shopping and dining options certainly ensures there is something... More 

Sutton Coldfield, United Kingdom
Top Contributor
67 reviews 67 reviews
48 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed January 4, 2013 via mobile

We only stayed for one night as we were passing through which was a shame as I would have liked more time. We arrived late to discover our reservation was wrong (they made it for Houston and not Dallas) but the receptionist was excellent, very helpful and charming. We got sorted in the end and got one of the suite... More 

Was this review helpful? Yes 1
Courtney V, Public Relations Manager at The Westin Galleria Dallas, responded to this review

Hi IntrepidMe, Thank you for reviewing your recent stay with us at The Westin Galleria Dallas. It is so nice that you were able to take advantage of our renowned onsite restaurant, The Second Floor Bistro - Bar, which also happens to be deemed Dallas' largest scotch, whiskey and bourbon bar. Although you encountered a brief mix-up with your reservation,... More 

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Additional Information about The Westin Galleria Dallas

Address: 13340 Dallas Parkway, Dallas, TX 75240
Phone Number:
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Galleria Dallas 4*
Number of rooms: 448
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Also Known As:
The Westin Galleria Dallas Hotel Dallas
Westin Galleria Dallas
Westin Dallas
Dallas Westin
Hotel Style:
#4 Green Hotel in Dallas
#7 Luxury Hotel in Dallas
#8 Business Hotel in Dallas
#11 Family Hotel in Dallas
#12 Romantic Hotel in Dallas

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