We just returned home from the best hotel experience we've ever had. The hotel is very luxurious, very clean and comfortable. All of the staff was extremely professional and friendly. Upon arrival our children got to decorate cupcakes with the staff in the lobby. The pool area that's not pictured on their website is phenominal....a bit cold but nice. They... More

Let me preface this review by saying that while I do travel and stay in hotels for my job several times a year, I am typically booked into hotels of the Quality Inn, Clarion Hotel or Holiday Inn variety, so a Westin is above the caliber of my usual lodging. If my review seems a bit too flattering you can... More

Very nice hotel inside the Galleria mall. Nice location, great rooms.

It would be hard to ask for more than this hotel offers! I love the updated look and amenities. The staff is absolutely top notch, and the location is very nice!

Wow, I walk in and am greated like a long lost relative. I really don't have much "status" with their group of hotels yet I'm named the "guest of the day" and given a multi-level upgrade to the Executive Suite Floor and other goodies. The front desk and bell station folks were very helpful, professional (remembered my name) & obviously... More

The hotel is very beautiful both inside and out. I liked the layout of the room. It was peaceful, the bed was comfortable, and the lighting was just right to relax. I loved being connected to the Galleria; a big plus in my opinion. Also, the pool area was nice and the gym had everything you need to work out... More

despite other reviews, I liked the room decor. it was very functional for a business trip. no fussy nonsense to deal with. everything streamlined and clean. typical immaculate westin linens. lights with dimmers. windows coverings very clean and streamlined (mesh window shade for dimming outside light and privacy curtains to block all light). nice touch - warmed segment of bathroom... More

Very nice, great rooms, friendly staff and one of the nicest showers I've ever seen. The breakfast was very expensive we ordered 2 breakfast to the room that cost us $61.. Great Location and very close to Addison and backs onto the Galleria Shopping so your sorted..We will be coming back but not ordering breakfast..

We stayed here for a medical conference. My husband had lectures and I shopped. He had good compliments about the amenities for the conference and the things provided for breakfast and the breaks. We both felt the room was huge, nicely decorated, comfortable and clean. the only drawback was the frosted glass door to the bathroom- while it was cool... More