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The Westin Galleria Dallas

#7 of 193 Hotels in Dallas
Certificate of Excellence
GreenLeadersSilver level
4.0 of 5
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13340 Dallas Parkway, Dallas, TX 75240
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The Westin Galleria Dallas
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783 Reviews from our TripAdvisor Community

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Traveler rating
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    249
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (160)
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    (205)
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There are newer reviews for The Westin Galleria Dallas
See the most recent reviews
Cleveland, Ohio
Level Contributor
164 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed May 26, 2014

we stayed here for a family event. The rooms are very large and updated. Beautiful rain shower,robes, flat screen TV's and comfortable beds. The staff are very nice. The workout facilities were outstanding and the pool area clean and spacious. There is no breakfast included in your room, but the mall entrance is connected to the hotel with Starbucks and... More 

Was this review helpful? Yes
Courtney M, Public Relations Manager at The Westin Galleria Dallas, responded to this review

Hi bikingmom, We are so pleased you and your family had such a memorable stay with us at The Westin Galleria Dallas for your weekend getaway. Our prime location within the Galleria Dallas shopping center complex makes getting in some retail therapy and top notch dining very easy. Thank you again for reviewing your stay with us, and we look... More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed May 20, 2014

I travel to Dallas frequently for business, and the Westin is by far the best place to stay. It is connected to the Galleria which offers multiple restaurants and upscale bars for either entertaining clients or for hanging back, without having to traverse the City. The staff is always incredibly courteous and helpful, rooms are tremendous - especially the Sky... More 

Was this review helpful? Yes
Courtney M, Public Relations Manager at The Westin Galleria Dallas, responded to this review

Hi beantowndan, Thank you for your feedback regarding your recent stay with us at The Westin Galleria Dallas. Our close proximity to Galleria Dallas shopping and dining is certainly convenient and puts everything you need right at your fingertips. We're also very pleased that our excellent service and top tier accommodations stood out to you during your stay. We look... More 

Warrenton, Virginia
Level Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 19, 2014

I was in Dallas for a business trip and brought my wife. I picked this hotel as it was in the Galleria Mall which made things accessable to her (since I had the car). Checkin was flawless and the room was fine. We did not opt to be "green" and got fresh sheets every day which my wife liked. There... More 

Was this review helpful? Yes
Courtney M, Public Relations Manager at The Westin Galleria Dallas, responded to this review

Hi radar50, Thank you for your feedback regarding your recent stay with us at The Westin Galleria Dallas. Our close proximity to Galleria Dallas shopping and dining is certainly convenient and puts everything you need right at your fingertips. We look forward to having you back with us! Sincerely, Courtney Morrow Marketing & Social Media Manager The Westin Galleria Dallas More 

Charlotte, North Carolina
Level Contributor
86 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed May 18, 2014

The Westin Galleria is a great hotel even for $300 a night. The hotel is located at the intersection of the Dallas Tollway and 635, so somewhat central. The common areas are clean and we'll decorated. The rooms aren't anything special, but again are clean, well decorated, and have everything you need. Ask for a room on the eighth floor... More 

Was this review helpful? Yes
Courtney M, Public Relations Manager at The Westin Galleria Dallas, responded to this review

Hi GravityFails1, Thank you for providing feedback on your recent stay with us at The Westin Galleria Dallas. I am so happy to hear you enjoyed your overall experience with us for your recent trip to Dallas. Your comments are helpful to us as we seek to improve our services and offerings in the future. We look forward to having... More 

Woodway, Texas
2 reviews
5 of 5 stars Reviewed May 16, 2014

Stayed here for my daughters birthday and we had the best time. The room was spacious and nice. The shower was awesome! I hate when the hotel showers just dribble! We shopped and she swam in the gorgeous swimming pool. Wish we could have stayed longer.

Was this review helpful? Yes
Courtney M, Public Relations Manager at The Westin Galleria Dallas, responded to this review

Hi Lululaird, Thank you for reviewing your recent stay with us at The Westin Galleria Dallas for your daughter's birthday weekend. We are so pleased you were able to have a fun, memorable getaway and a renewing experience. We look forward to welcoming you back! Sincerely, Courtney Morrow Marketing & Social Media Manager The Westin Galleria Dallas More 

Dallas, Texas
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 13, 2014

Was at the hotel for business for 3 nights. I checked out one day earlier than I first reserved, (checked out on time) but was charged for 4th night anyway. Still working to get that cleared up. Operator that could barely speak English. Left messages with 3 different persons and never got a call back, from any of them. Room... More 

Was this review helpful? Yes
Courtney M, Public Relations Manager at The Westin Galleria Dallas, responded to this review

Hi Nelda C, Thank you for your feedback on your recent stay with us at The Westin Galleria Dallas. We're sorry that your experience with us was not all you hoped it would be as we always strive to exceed our guests' expectations. If your billing situation has not been resolved, please call our hotel at 972-934-9494 and request to... More 

Chicago, Illinois
Level Contributor
133 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 260 helpful votes
4 of 5 stars Reviewed May 12, 2014

Fitness center had plenty of cardio and weight machines. Breakfast and evening snacks in the Executive Club were a treat--the room is very inviting with flat screen TVs and computer workstations. Room was clean and walk in rain shower was a nice touch. I will stay here again.

Was this review helpful? Yes 3
Courtney M, Public Relations Manager at The Westin Galleria Dallas, responded to this review

Hi J W, We appreciate you providing feedback on your recent stay with us at The Westin Galleria Dallas. We're so glad you had a memorable stay with us and that our top tier amenities and property offerings exceeded your expectations. Looking forward to welcoming you back! Sincerely, Courtney Morrow Marketing & Social Media Manager The Westin Galleria Dallas More 

1 review
5 of 5 stars Reviewed May 12, 2014

I attended a small conference recently at the Westin Galleria and was absolutely delighted by all aspects of the property. The sleeping room was tasteful, clean, quiet (very important to me), and containing all the expected amenities. Dinner in the Seaview restaurant was excellent, with fantastic choices and instant service. The catering during the days' meetings was prompt. Access through... More 

Was this review helpful? Yes
Courtney M, Public Relations Manager at The Westin Galleria Dallas, responded to this review

Hi Frank W, Thank you for providing a review of your recent stay at The Westin Galleria Dallas. We're so pleased that you enjoyed the excellent amenities and renewing experience our property has to offer. We look forward to having you back on your future travels to Dallas. Sincerely, Courtney Morrow Marketing & Social Media Manager The Westin Galleria Dallas More 

Spring, Texas
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 11, 2014

The rooms are spacious and decorated with modern looking furnishings. The bathrooms were clean and the walk in shower absolutely wonderful. The staff was nice and helpful. The location is perfect for shopping and dining and still easy access to all major highways.

Was this review helpful? Yes
Courtney M, Public Relations Manager at The Westin Galleria Dallas, responded to this review

Hi DANIELLE_G17, Thank you for providing a review of your recent stay at The Westin Galleria Dallas. We're so pleased that you enjoyed the excellent amenities and renewing experience our property has to offer. We look forward to having you back on your future travels to Dallas. Sincerely, Courtney Morrow Marketing & Social Media Manager The Westin Galleria Dallas More 

Lubbock, Texas
1 review
5 of 5 stars Reviewed May 9, 2014

I stay here quite often. Definitely my favorite Hotel in the Dallas area. Great location. The staff is great as is the service. I expect to stay at a place that feels like home away from home. Will definitely be my hotel of choice for years to come.

Was this review helpful? Yes
Courtney M, Public Relations Manager at The Westin Galleria Dallas, responded to this review

Hi Ra5213, Thank you for your feedback, we are so pleased you had an enjoyable and memorable experience with us at The Westin Galleria Dallas. We always strive to ensure that our guests feel at home even while they're traveling, so your feedback is very much appreciated. We look forward to welcoming you back with us again soon! Sincerely, Courtney... More 

Hotel Review Summarization

What travelers say

  • Very nice(13)
  • Great location(4)
  • Club lounge(3)
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