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All 192 Dallas hotels

The Westin Galleria Dallas

4.0 of 5 Hotel   |   13340 Dallas Parkway, Dallas, TX 75240
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Ranked #8 of 192 Hotels in Dallas
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 2 weeks ago
Rich B
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672 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Westin Galleria Dallas
See the most recent reviews
1 review
5 of 5 stars Reviewed 2 weeks ago

I've stayed here several time for business and greatly enjoyed it every time. The hotel is clean. The staff is friendly and all the rooms and facilities are top notch. The convenience of the Galleria for dining and shopping is another plus. As I am sure to be returning for business in the future, I plan to return to the... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

This is a first-rate hotel. I was there for a business meeting. The meeting facilities were very nice, food was fantastic for the meeting, and everything was well thought out. My room was on the 15th floor and had a beautiful view. The room was spacious, very clean and comfortable.

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GMJohnEverett, General Manager at The Westin Galleria Dallas, responded to this review

Hello Cindy W., Thank you for taking time out of your day to tell us about your most recent stay at The Westin Galleria Dallas! It's great to hear from our meeting attendees about their overall experience. We appreciate the great review and hope you join us for a leisure trip to Dallas next time. Don't stay away too long!... More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

It was a very lovely stay. The location was just wonderful. It is connected to galleria mall and you can easily walk to the mall from your room and spend the whole day shopping there. The rooms have a very modern design with big windows that give you a lovely view of the city all day long. The only problem... More 

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GMJohnEverett, General Manager at The Westin Galleria Dallas, responded to this review

Hi Ashley, Thank you for a great review. We are thrilled you had a great stay and look forward to inviting you back again for a little R&R (and shopping, of course). You'll be very happy to know we are giving our guest rooms a facelift this summer that will include a bedside outlet, perfect for charging all your devices.... More 

San Antonio, Texas
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

I think the location is fantastic if you are planning a weekend of shopping or are traveling with lovely American girl fans, but their restaurant is lacking. I think they are actually hoping ou go eat at the mall. Maybe that's why the restaurant on the prime spot is not theirs. I just stayed last week at the JW so... More 

Was this review helpful? Yes 1
GMJohnEverett, General Manager at The Westin Galleria Dallas, responded to this review

Lupitarain, Thank you for taking a moment to tell us about your stay. I am happy to hear you enjoyed our location, but incredibly disappointed to hear about your restaurant experience. We are very proud of The Second Floor by Scott Gottlich, as a seasonal, chef-driven concept and want you to know your experience is not typical. I hope you... More 

Austin, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We came to shop...and shop we did. We enjoyed our room, it was very comfortable, clean, and spacious...the beads were heavenly:) Breakfast was included in the price and room service was no extra charge. The girls and I would stay here again in a heartbeat...you can't go wrong with the Westin Galleria Dallas.

Was this review helpful? Yes 1
Denver, Colorado
1 review
5 of 5 stars Reviewed 3 weeks ago

From the moment I entered through the front door until the moment I left, I felt that the staff's first concern was my comfort and satisfaction. I was more than satisfied and I look forward to staying at any Westin. The hotel was connected to the mall and after the conference, I did a little shopping too!

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GMJohnEverett, General Manager at The Westin Galleria Dallas, responded to this review

Hello Darlene M., It makes me so happy to hear we continue to make your stay memorable from start to finish. We look forward to more surprise and delights to keep you coming back. Be well, John Everett, General Manager More 

Houston, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Westin Galleria Dallas last week for a quick visit. I usually stay at another hotel close by but the Westin was less expensive and had good reviews. I am so glad I made the switch - large, comfortable rooms, nice workout facility and excellent food! This is "my" new Dallas hotel!

Was this review helpful? Yes 1
GMJohnEverett, General Manager at The Westin Galleria Dallas, responded to this review

Hello Texas traveler, Thank you for your kind words in your review. I am so happy to hear we are your new #1 choice for hotels in Dallas. We look forward to a continued relationship and look forward to providing excellent service and accommodations during your future stays. All the best, John Everett, General Manager More 

Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Westin Galleria Dallas is an upscale hotel in an ideal location. The hotel is located approximately 10 minutes north of downtown as is conveniently located next to multiple highways for ease of travel. The Westin is also attached to the Galleria Mall, which has its advantages and disadvantages; my wife and I liked the ease of being able to... More 

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Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Rooms are always clean and sleep well. The Staff and Valet are exemplary, everyone is eager to make you happy! Plenty of eating options available in the Mall. The Oceanaire is our favorite for fresh Seafood a service. This Westin Facility will keep you happy!!

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GMJohnEverett, General Manager at The Westin Galleria Dallas, responded to this review

Hello Carlos G., Thank you for your kind review and thank you for choosing Westin Galleria Dallas. I am so glad you enjoyed your stay and the club level amenities! If you're looking for a spa-like experience, be sure to contact Susan our concierge during your next stay. She can facilitate a 5-star masseuse to come to your room, so... More 

Fort Thomas, Kentucky
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My granddaughter had a gymnastics competition in Fort Worth and when it was done we decided to move to the Westin at the Galleria in Dallas. What a great place to stay!! The room was very nice and the staff was great. The hotel directly connects to the Galleria and so it was a simple walk to the American Girl... More 

Was this review helpful? Yes
GMJohnEverett, General Manager at The Westin Galleria Dallas, responded to this review

Hello Doug, Thank you for thinking about us, and thank you for taking the time to share your experience with us and others. I am happy we could add to an already eventful weekend. It's truly nice have hotel accommodations, as well as shopping, dining and activities all in one complex. We look forward to your next adventure in Dallas... More 

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Additional Information about The Westin Galleria Dallas

Address: 13340 Dallas Parkway, Dallas, TX 75240
Phone Number:
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Galleria Dallas 4*
Number of rooms: 448
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Also Known As:
The Westin Galleria Dallas Hotel Dallas
Westin Galleria Dallas
Westin Dallas
Dallas Westin
Hotel Style:
#4 Green Hotel in Dallas
#6 Luxury Hotel in Dallas
#8 Business Hotel in Dallas
#8 Family Hotel in Dallas
#11 Romantic Hotel in Dallas

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